Advantage Engineering Services Jobs in Usa
25,889 positions found — Page 4
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services in a healthcare setting with hands-on and computer based training. This structured and paid program will develop you to manage and oversee dining services in a healthcare setting. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!
Available Benefits for All Employees:- Comprehensive Benefits Package - Medical, Dental, and Vision
- Free Telemedicine Services on Day 1*
- Free Prescription Discount Program
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Employee Assistance Programs
- Training & Development Opportunities
- Employee Recognition Programs
- Employee Stock Purchase Plan
- Nationwide Transfer Opportunities and Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:- Assist in managing dining services operations, including meal preparation, service, and quality control.
- Learn to ensure compliance with health, safety, and sanitation standards.
- Participate in staff training, development, and scheduling.
- Assist with inventory management and ordering of supplies.
- Interact positively with residents, staff, and guests, providing excellent customer service.
- All other duties as assigned.
- High school diploma or equivalent preferred.
- Previous experience in dining services or hospitality preferred.
- Strong organizational and communication skills.
- Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
- Valid driver's license.
- Strong written and verbal communication skills.
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
- Compliance with COVID-19 vaccination policies.
- Ability to lift up to 50 pounds and perform tasks for extended periods.
- Residency within the service area required.
Ready to Join Us?
If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
*At Securian Financial the internal position title is Infrastructure Dir."
Mission
"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."
Positioning
The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.
This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.
Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.
Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.
Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.
Scope of Accountability
Resilience Engineering & Cloud Reliability
Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.
Own resilience automation, chaos testing, and IaC-based recovery validation.
Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.
Quality Engineering & Continuous Testing
Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.
Drive automation-first testing (functional, non-functional, performance, resilience).
Embed observability-driven quality validation and contract testing across services.
Performance, Capacity & Efficiency Engineering
Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).
Partner with Platform & Infrastructure teams to tune performance across application and platform layers.
Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.
Cross-Domain Architecture Collaboration
Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.
Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.
Engage Data Architects for data resilience, replication, and pipeline reliability.
Work with Business Architects to align technical reliability goals with critical business outcomes.
Leadership & Talent Development
Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.
Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.
Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.
Core Technical Competencies
AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.
Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.
Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.
Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.
Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.
Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.
Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.
FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.
Leadership Competencies
Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.
Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.
Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.
Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.
Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.
Qualifications & Experience
12+ years in cloud engineering, reliability, or platform leadership roles.
5+ years leading Sr. Managers/Managers in technical domains.
Proven expertise across AWS, with working knowledge of Azure and GCP.
Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.
Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.
Certifications:
Required: AWS Certified Solutions Architect - Professional
Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect
Success Metrics
99.9% availability maintained for Tier-1 workloads.
100% coverage of DR automation for Tier-1 services.
25% annual increase in automated quality/test coverage.
15% annual improvement in resource efficiency and cost performance.
Documented resilience participation across all enterprise architecture blueprints.
Positive "technical peer readiness" and succession rating from Head of REO.
Summary Value Proposition
This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.
It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$145,000.00 - $267,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Summary
The people and technology that power our Group business work in the Employee Benefit Solutions Technology (EBST) organization within Enterprise Technology. As a member of the Partner Data Exchange (PDX) team, you will help design, build, and support systems that enable how Securian exchanges critical employee and client data with internal platforms, external partners, and administrators.
PDX plays a key role in the end to end client experience by ensuring that eligibility, enrollment, and coverage data is accurate, timely, and reliable. The systems supported by this team directly influence how easily clients onboard, how effectively partners integrate, and how confidently downstream teams can serve our Employee Benefits Solutions (EBS) customers.
This role is well suited for an engineer who is eager to grow technical skills, learn complex domains, and contribute to high impact systems in a collaborative, agile environment.
Key Responsibilities
- Contribute to the development and support of systems that ingest, validate, transform, and distribute client and employee data
- Learn and apply best practices for building and consuming RESTbased APIs that support internal platforms and external partners
- Support both filebased and APIdriven data exchange solutions, with guidance from senior engineers
- Develop an understanding of how data quality, timeliness, and system behavior impact the client and administrator experience
- Assist with enhancements and defect resolution in existing systems, including batch processing and integrations
- Participate in production support activities and incident triage, using monitoring tools such as Dynatrace and Splunk
- Collaborate with product owners, analysts, and other engineers to deliver incremental improvements aligned to business priorities
- Follow established engineering standards for code quality, testing, security, and deployment
Required Qualifications
- Experience developing software using Java and familiarity with Spring Boot or similar frameworks
- Basic understanding of RESTful APIs and web services
- Exposure to batch processing, integrations, or applications that ingest and process large volumes of operational data
- Familiarity with Git/GitHub and modern development workflows
- Willingness to learn and work within a complex domain involving customer and employee data
- Ability to troubleshoot issues, ask questions, and incorporate feedback through code reviews and collaboration
- Strong written and verbal communication skills
- Demonstrates accountability, curiosity, and a desire to grow technical skills
Preferred Qualifications
- Exposure to relational databases such as SQL Server
- Familiarity with cloud platforms (AWS preferred)
- Familiarity with containerized environments (Kubernetes preferred)
- Interest in learning about API design, data validation, and secure data exchange
- Experience using IntelliJ or similar IDEs
- Exposure to Agile/Scrum development practices
- Experience supporting or maintaining production systems
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$55,700.00 - $103,400.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Job Description
The Boeing Commercial Airplanes Liaison Engineering Organization is seeking Consultant (Level 5) Liaison Engineers to support operations in Everett, Seattle, Auburn, and or Renton Washington. We are looking for a proactive individual who can make prompt engineering decisions and who want to go beyond their desk and into the factory for hands on engineering.
This position requires excellent communication and collaboration skills as the candidate will be partnering closely with production personnel. The candidate will be the engineering representative on the factory floor transforming design into reality.
Position Responsibilities:
- Analyzes, conducts root cause analysis and develops dispositions for production non-conformances.
- Applies knowledge of Boeing design principles to assess and resolve product/process issues through the product lifecycle.
- Applies engineering principles to research technical, operational and quality issues in support of executing final engineering solutions.
- Identifies documents, analyzes reported problems and communicates deviations that could impact design intent and safety; recommends and manages resolution.
- Develops and implements product/process improvements.
- Supports Integrated Product Teams (IPT) and participates in design reviews.
- Represents the engineering community from initial build through the production and post-production environment.
- Ensures supplier and build partner compliance with Boeing standards.
- Develops customer correspondence for continued safe operation and maintenance of equipment.
- Participates in on-site disabled product repair teams, accident investigation and support teams.
- Analyzes damage repair or structural modification to determine appropriate jacking and shoring, prevent collateral damage and assure a safe work environment.
- Designs interim structural repairs and conducts static strength analysis.
- Develops non-destructive test procedures, tools and standards.
This position is fully onsite. The selected candidate will be required to work onsite at one of the listed locations. This position involves daily exposure to factory environment which includes stairs, trip hazards, high noise areas, chemical hazards (breathing and handling), and entering airplanes during their many stages of build.
This position participates in the approximately 9-month Boeing Company Training Rotation Program, which may involve assignments to the first, second, or third shift, as well as weekend or daily overtime. The specific requirements for shift assignments and overtime vary between sites and are typically covered on a rotation basis. Additionally, there may be travel involved between Boeing Puget Sound sites during the training rotation.
Basic Qualifications (Required Skills/Experience):
- Bachelor's or Masters of Science Degree from an ABET OR ABET equivalent accredited course of study in Engineering
- 14+ years of experience in structures, systems, design, or production engineering
Preferred Qualifications (Desired Skills/Experience):
- Hands-on experience with materials and manufacturing processes.
- Prior BCA Engineering Material Review Board (MRB) Certification
Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment
process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for multiple shifts and may require off shift, weekend, and travel assignments.
The candidate may periodically be assigned to first, second, or third shift as well as weekend or daily overtime. This requirement varies from site to site and is typically covered on a rotation basis.
Union:
This is a union represented position.
In locations where SPEEA representation applies, this job family will be covered by the terms of the collective bargaining agreement. Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
- Summary pay range for Expert (level 5): $165,750 - $224,250
Applications for this position will be accepted until Mar. 20, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is looking for a Systems Engineering Senior Manager – Enterprise Regulatory Administration to join our team in Everett, Washington.
The Safety, Security & Airworthiness organization is seeking to fill a Senior Manager position within the Enterprise Regulatory Administration team. This position is responsible for teams associated with the administration, oversight, and support of the FAA appointed Boeing Organization Designation Authorization (ODA) Unit, including Engineering Unit Members, Inspection Unit Members, and Project Administrators who perform functions on behalf of the FAA. This includes overseeing the appointment, training, and annual assessment of the ODA Unit Members. This role will provide technical leadership to support the communication and resolution of complex regulatory and compliance issues with the FAA and ODA unit members.
The ideal candidate has experience in leading cross-functional teams, integration across IPTs, certification, safety, and systems engineering. The candidate will have the ability to lead and influence other organizations (programs, functions), the ability to take ambiguous and complex topics and clearly communicate intent, and to plan and drive outcomes. Coordination with regulatory agency counterparts and internal stakeholders will also be central to this role.
The successful candidate must be qualified, in accordance with FAA Order 8100.15, to be appointed by the FAA as an Administrator for the Boeing ODA unit.
This position manages a direct-reporting team of first-level managers and non-management employees performing engineering and technical activities in the Systems Engineering skill area. A successful applicant will thrive as an essential part of a collaborative environment that extends to external stakeholders, and will be able to successfully balance tactical business needs while working towards strategic goals.
Position Overview:
- Prepare certification documents and artifacts for submission to Regulatory Administration and FAA stakeholders; ensure artifacts are complete, traceable, and aligned to applicable requirements.
- Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives
- Acquires resources for department activities and leads process improvements
- Develops and maintains relationships and partnerships with regulatory authorities, customers, stakeholders, peers, partners and direct reports
- Provides oversight and approval of technical approaches, products and processes
- Manages, develops and motivates employees and first-level managers
- Establishes and implements team priorities and leads accomplishment of organizational objectives
- Creates a culture of continuous improvement and employee engagement to achieve organizational quality, productivity, and timeliness results
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Everett, WA site.
Basic Qualifications (Required Skills and Experience):
- Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
- 5+ years of engineering experience
- 3+ years of experience as a leader or manager
- Experience and familiarity with certification processes and procedures and ODA and Applicant roles
- Currently or previously held an FAA ODA Unit Member or Administrator or FAA Designee appointment, or is able to readily obtain an FAA appointment
Preferred Qualifications (Desired Skills and Experience):
- Experience with FAA regulations, policies, and procedures applicable to the ODA functions
- 3+ years of experience working directly with the FAA and/or ODA on type Certification projects
- Bachelor’s degree or higher in Engineering, current engineering managers who do not have an engineering degree but have previous experience in a professional exempt engineering SJC classification will still be considered for exception
- Practical experience conducting analyses and studies for safety, system security, regulatory, certification, product assurance and other specialties to ensure mission success
- Excellent oral and written communication skills
- Proven ability to lead with the Boeing values & behaviors
- Proven ability in team building, coaching, and employee development
- Expertise in resolving cross-functional and cross-program technical and organizational issues
- Experience applying systems engineering and project management best practices
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $181,900 - $246,100
Applications for this position will be accepted until Mar. 24, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth.
L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech.
With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Sr.
Specialist, Integration & Test Engineering (Space Optical Systems) Job Code: 33755 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Job Description: On the L3Harris team, your job is to secure the world.
We don't work here just for the advanced technology and equipment: we work here because we know what
- and who
- we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform
- we're making the world a safer place! L3Harris Space Superiority group has an opening for a Integration & Test Engineer to join our team of qualified, diverse individuals.
This position will be in Wilmington, MA.
The individual will work in a fast-paced environment with significantly diverse assignments and a collaborative team setting.
AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control.
The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents.
Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.
Essential Functions: System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
Technical Leadership: Provide technical leadership and guidance in systems engineering, including test development, requirements verification and validation (V&V).
Testing and Validation: Design, plan, and execute test procedures for electro-optical components and systems.
Analyze test data to validate system performance against requirements.
Identify and troubleshoot issues, propose corrective actions, and implement solutions.
Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
Documentation and Reporting: Generate and maintain detailed technical documentation, including test plans, procedures, work instructions, test reports, and anomaly reports.
Trade Studies: Develop and evaluate trade studies to support decision-making processes, ensuring accuracy and completeness.
Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S.
Government customers, to ensure alignment and project success.
Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
Collaboration: Work closely with cross-functional teams, including engineering, production, and quality assurance, to ensure successful system integration and test.
Written and Oral Communication: Demonstrate excellent written, oral, and presentation communication skills.
Prepare effective presentations to communicate technical information to non-technical professionals.
Continuous Improvement: Participate in process improvement initiatives to enhance test methodologies and system integration practices.
Candidate must be eligible to obtain a DoD security clearance.
Qualifications: Bachelor's degree in Engineering, Physics, or other related scientific discipline and 6 years of relevant EO/IR systems engineering work experience.
Alternatively, a graduate degree with a minimum of 4 years of prior related experience, or in lieu of a degree, a minimum of 10 years of prior related experience.
3 years experience working with systems integration and test Prior or current experience working with eletro-optical/imaging systems Prior or current experience working with space environment considerations and testing protocols 3 years experience with engineering and simulation software tools, such as MATLAB Preferred Additional Skills: Active Secret or Top Secret/SCI clearance is highly preferred Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design.
Familiarity with NASA-STD-1540 and/or NASA-STD-7002.
Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities.
Proficient in Model-Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA, and SysML.
Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences.
Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges.
Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
Working knowledge of Microsoft Word, Excel, Visio, PowerPoint, and other relevant In compliance with pay transparency requirements, the salary range for this role in Massachusetts is $1119,500
- $222,500 .
This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.
The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Equal Opportunity Employer.
L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer.
Please click here for the E-Verify Poster in English or Spanish.
For information regarding your Right To Work, please click here for English or Spanish.
Lead and Direct all workcell test engineering staff in operating within area of assigned responsibilities with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. Design, develop and maintain test procedures, tester hardware and software for electronic circuit board production.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit and interview Test Engineers and technicians.
· Communicate criteria to recruiters for Test Engineer III position candidates.
· Coach Test Engineers in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Director (BUD), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication:
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own communication style accordingly.
SUPERVISORY RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement test engineering strategies, which contribute to the campus strategic directions.
· Provide regular updates to Test Engineering Manager on the execution of the strategy.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to Test Engineering Manager on cost and cost trends.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Lead the workcell team (assigned to customer) as a Lead Project Engineer.
· Communicate all aspects of design and development to customer’s engineering staff.
· Perform duties, which involve conventional engineering practices that may include a variety of complex duties from ICT, FVT, ESS to System level test.
· Assign Test Engineers to customer Workcells.
· Monitor the performance of each Workcell, with regards to test, giving guidance to ensure continuous improvements.
· Manage the engineering test function for standard and/or custom devices.
· Identify and evaluate test procedures and test equipment required to perform quality checks.
· Manager equipment and product test performance and make recommendations for changes in the testing process.
· Develop special test equipment and software text programs as required for the successful completion of project.
· Develop customer setup training program for new product testing procedures.
· Lead and implement training and assist test engineers.
· Explore new avenues and test technologies for quality improvements on product assigned.
· Perform detailed analysis on test quality of product assigned, identify trends and spearhead corrective actions.
· Monitor, through assigned test engineer, all NPI activities.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Bachelors of Science in Electronics or Electrical Engineering from a college or university and ten years experience.
What You’ll Do
- Lead and develop a multidisciplinary engineering team, building technical capability, coaching future leaders, and fostering a culture of continuous improvement.
- Oversee process engineering across SMT lines, secondary processes (e.g., conformal coating, selective coating, potting), and automated inspection systems (AOI/AXI, Neptune, etc.).
- Optimize production layouts, workflows, and capacity to support throughput, cost, and quality targets.
- Direct facilities operations, including preventive maintenance, building infrastructure, utilities, space planning, and site expansion projects.
- Ensure safety, environmental compliance, and readiness of all site systems supporting electronics manufacturing.
- Manage engineering budgets, capital planning, and resource allocation, understanding how engineering decisions influence productivity, cost structure, and P&L performance.
- Partner cross‑functionally with Operations, Quality, Supply Chain, and EHS to support scalable growth and new product introduction.
What You Bring
- Bachelor’s degree in engineering or related field, plus 5-8 years’ related experience and 2-3 years in a management role required, or equivalent combination of education and experience.
- Experience in electronics manufacturing environments with exposure to SMT assembly, PCBA flow, coating applications, and automated inspection technologies.
- Strong foundation in industrial engineering principles, facilities management, and continuous improvement methodologies.
- Proven ability to develop people, strengthen engineering organizations, and build succession pipelines.
- Analytical, data‑driven decision maker with awareness of cost drivers, ROI, and financial impact of engineering initiatives.
- Effective communicator and collaborator with a hands‑on leadership style.
