Advanced Technology Services Jobs in Usa
22,813 positions found — Page 10
Responsibilities:
Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)
• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.
• You will bring your technical and customer experience to troubleshoot technical issues when they arise.
• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.
• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
• Basic understanding of multiple operating systems (Windows, Mac, iOS)
• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.
Qualifications:
High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
• Completed Microsoft 365 Fundamentals Certification
• Previous Help desk experience
• Previous Customer Service experience
Comments/Special Instructions
This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
PATIENT CARE MANAGER (RN) - FULL TIME
LVH - MACUNGIE NEIGHBORHOOD HOSPITAL
Prior Emergency Room RN experience required
Summary
Ensures and/or provides patient care in accordance with the RN job description. Assumes 24-hour accountability for the direction and management of patient care within assigned area. Manages material, financial, and human resources within the assigned unit.
Job Duties
- Oversees administrative and operational issues for the designated care delivery team.
- Functions as a department team leader to support unit and hospital goals and objectives.
- Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
- Supports the Culture of Safety by following established policies and procedures which include identification and timely patient safety event reporting.
- Ensures staffing to meet patient care needs and operational guidelines.
- Fosters accountability of staff for adherence to policies/procedures/professional practice.
- Participates in coaching, counseling, and mentoring of unit personnel.
- Supports the Professional Practice Model and participates in efforts related to the key components.
- Assumes unit, clinical, and administrative responsibilities in the absence of the Director and under the supervision of the Patient Care Services management staff.
- Ensures and/or provides patient care in accordance with all responsibilities in the RN job description.
- Ensures completion of the unit's schedule in a timely and equitable manner.
- Utilizes evidence based research findings within patient care delivery, communicates research findings to co-workers and/or the professional community, attends research continuing education offerings, assists with data collections, and serves as a participant in ongoing research studies.
- Provides clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.
Minimum Qualifications
- Bachelor’s Degree Nursing
- 3 years Registered Nurse in an acute care hospital setting.
- Ability to multi-task and prioritize work.
- Proficient in clinical practice protocols for medical procedures and patient care.
- Skilled in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
- American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Preferred Qualifications
- Master’s Degree Nursing
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
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Sulphur, Louisiana, RPM Pizza Acadiana, LLC
Leaves Are Falling, Opportunities Are CallingJoin Our Team Today!
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job DescriptionAs an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
- Provide a fun, happy, and exciting environment for our Customers while taking orders.
- Uphold and represent a rock-solid brand image.
- Ensure our stores are kept clean and sanitized for our Team and Customers.
- Get into the action and make perfect product all the time. Learn organizational and inventory skills.
- Provide amazing Customer service.
- Execute time management skills and the ability to multi-task in a competitive work environment.
- Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
- Demonstrate your own style while working in a diverse work environment.
- The ability to take ownership in resolving problems.
- Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
- Join a winning Team who is the best pizza company in the world & in every neighborhood!
- Complete all RPM world class training programs to ensure you are set up for success in your role.
- Work flexible fun hours and enjoy great product discounts.
- Opportunity to continue your development through RPM Pizza College.
- This is the first step for many to owning your own Dominos store.
- Learn team building and problem-solving and develop your skills for the future.
- Opportunity to give back to the community through partnerships and donations.
- Variable hourly (meaning hours vary by week) position with competitive pay.
- Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
- 401K program available.
You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
Strong communication and basic math skills to count change.
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Overview: Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags.
Resolve ticket, season pass, Flash Pass or membership issues for the Guest.Pay Rate: $16.00/HourResponsibilities:Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person.Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.Able to work with computer programs for various Six Flags programs and applications.
Must be able to multi-task between multiple programs in order to resolve the task at hand.Answer guest questions and give proper guidance when necessary.Offer appropriate compensation based on the guest's concern.Promote the park with the utmost enthusiasm and pride while interacting with Guests.Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas.Ensure that imagine, cleanliness, and courtesy standard requirements are met.Develop a positive relationship with all in-park departments.Qualifications:Must be at least 16 years old.Must have an outgoing personality with a willingness to approach and actively engage guests.Must possess knowledge of computers and adapt to changes within computer software applications.Must possess an organized approach to work with the ability to multi-task.Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language.
Bi-lingual is helpful but not required.Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.Must be able to work efficiently in a fast-paced and ever-changing environment.Must be able to quickly adapt to and enforce changing policies and procedures.Must be willing to assist in other aspects of the department when requested.Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
Ayude que la comunidad Latino/a/e sea representada.
**This position requires an individual who is Spanish-language proficient at a conversational level.
Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.
** NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers.
In this role, you will conduct interviews over the phone with no sales pressure or quotas.
Your work will directly contribute to understanding pressing issues such as: the cost and access to healthcare, the impact of higher education on the labor force, and many other topics that inform social policy.
This position is strictly on-site at the NORC call center.
Employees are required to report to the office daily.
IDEAL CANDIDATE: The ideal candidate for this role: has good communication skills and basic computer knowledge, enjoys speaking with people from diverse backgrounds and professions, is looking for a flexible part-time working schedule, and is available to work evening hours, weeknights and weekends.
RESPONSIBILITIES: Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
Administer survey using a pre-written script.
Record survey answers verbatim.
Maintain neutral and objective communication with respondents.
REQUIRED SKILLS: Must be able to read, speak, and write fluently in English and Spanish.
Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
At least 18 years of age.
Legally authorized to work in the United States.
SALARY AND BENEFITS: The pay for this position will be $21.68 per hour, which is based on geographic location.
This position is classified as intermittent.
Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC’s Employee Assistance Program (EAP) Discount programs – like travel and electronics NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Provides primary health care and performs selective medical services under the direction of clinic physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.
EDUCATION/EXPERIENCE
Successful Completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee's predecessor or successor entities is required.
LICENSURE/CERTIFICATION
Certification by the National Commission on Certification of Physician Assistants is required. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher. Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the CMA Credentials Committee within 90 days of hire. Prescriptive authority is required. Valid DEA numbers must be obtained within 90-days of hire.
What Your Day-to-Day Looks Like
- Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health.
- Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards.
- Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions.
- Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture.
- Doctor of Veterinary Medicine (DVM) degree.
- A valid state license and in good standing to practice.
- A collaborative spirit and a dedication to practicing the highest standard of medicine.
- Excellent communication skills with a positive, friendly attitude.
How You're Supported
As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Generous CompensationCompetitive base salary and a monthly production bonus with no negative accrual.
Total WellbeingComprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access.
Financial HealthPlan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind.
Commitment to GrowthReceive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship.
The Power of a NetworkTap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests.
Peace of MindCompany-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine.
About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .
Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
The Team Leader also assumes responsibility for the planning, implementation, and evaluating the effectiveness of patient care intraoperatively.
In addition, he/ she will be knowledgeable about scrub and circulating duties and will participate in the on-call schedule as assigned.
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Delray Medical Center hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
At Delray Medical Center, we understand that our greatest asset is our dedicated team of professionals.
That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.
The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Delray Medical Center, part of the Palm Beach Health Network, is a 536-bed acute care hospital spanning 30 acres, employing over 1,700 employees, 700 physicians and serving southern Palm Beach County for over 40 years.
As both a community hospital and state-designated Level I Trauma Center, Delray Medical Center offers several specialized services including advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight-loss surgery.
Pinecrest Rehabilitation and Outpatient Hospital at Delray Medical Center is the only state designated brain and spinal cord injury rehabilitation program in the county by the State of Florida.
Delray Medical Center is also home to Fair Oaks Pavilion, a 53-bed adult psychiatry unit.
Come join one of our many teams! Education: Required: Graduate of an accredited school of nursing.
Preferred: Bachelor's or master's degree.
Experience: Required: 1 year of RN experience.
Certifications: Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy; AHA BLS, and if applicable by corporate policy for unit of hire, AHA ACLS and/or PALS and/or NRP.
Physical Demands: EDUCATION : Minimum: Education recognized by the State of Florida as qualification for Registered Nurse licensure.
Preferred: BSN EXPERIENCE : Prior clinical experience in area of expertise preferred.
REQUIRED CERTIFICATION/LICENSURE/REGISTRATION: Current Florida RN license, AHA BLS Certification, AHA PALS Certification OTHER QUALIFICATIONS: CNOR Certification preferred.
LI-MQ15c143e31-5e48-4549-b638-05792d185386
Our client is a midsized firm with a great reputation in Los Angeles. They are seeking an Associate with 5-9 years of experience with a strong interest in practicing in the Private Client Services industry.
Their PCS practice offers an opportunity to gain expertise in and advise on complex domestic and international tax, wealth transfer, and succession structures for high net worth and ultra-high net worth individuals and families while developing personal, often multi-generational relationships with clients and their trusted advisors.
Their PCS attorneys counsel our clients on core estate planning, privacy structures, advanced gift, estate, and generation-skipping transfer tax planning, California property tax planning, residency planning for transitory clients, whether the move is occurring domestically within the U.S. or inbound or outbound international migration, foreign trusts with U.S. assets or U.S. beneficiaries, pre- and post-liquidity event planning, post death trust and probate administration, fiduciary income tax planning, trust and estate contention, fiduciary and beneficiary litigation, charitable planning, grant making, and administration of not-for-profit organizations.
The nature of the PCS practice involves frequent and direct client and client-advisor interaction from the earliest stages of practice, and requires daily engagement with other members of the PCS team, as well as frequent collaboration with other practice areas supported by our full service firm, including but not limited to our corporate, income tax, employment law, real estate, entertainment, and environmental practices.
Attorneys in the PCS group are industry-recognized thought leaders and our group actively encourages participation from all attorneys in the practice. Their members are routinely published in and recognized by leading tax and non-tax publications, and consistently speak at and attend industry conferences worldwide, including, but not limited to, in Los Angeles, New York, Chicago, Miami, Hawaii, Mexico, London, Paris, and Rome. Their group provides continual support for the development of its attorneys in the technical areas of the practice, industry recognition, and professional development.
This role is a full-time in-office (non-remote, non-hybrid) position. Candidates must be licensed to practice in the State of California. A demonstrated interest in technical tax practice through coursework, prior experience, or an LL.M. program is encouraged but not required.
Salary Range: $265,000 – $320,000 per year
Terms of Employment
• W2 Contract, 6+ Months
• Hybrid role (4 times a month as client requirement) at Baltimore, MD
Overview
The IT Operations & Service Delivery Manager is responsible for the overall operational oversight, performance, and continuous improvement of identity and access management services supporting our federal customer. This role provides management, direction, and accountability for Identity, Credential and Access Management services and the teams that support them.
The IT Operations & Service Delivery Manager ensures services are delivered in accordance with contractual service levels, customer requirements, and IT Service Management (ITSM) best practices. This role serves as the primary operational escalation point and works closely with Program Management, federal stakeholders, and technical teams to ensure reliable, secure, and customer-focused ICAM operations.
Position Overview
• Management role with accountability for people, process, and performance
• Strategic and operational focus rather than hands-on ticket resolution
• Serves as a key decision-maker for ICAM operations and service delivery
Responsibilities
Operational Oversight & Service Delivery
• Own the day-to-day operations of ICAM services, ensuring consistent, high-quality delivery
• Ensure incidents and service requests are handled within contractual SLAs and performance targets
• Establish and monitor operational metrics, dashboards, and reports for service performance
• Oversee ServiceNow (SNOW) queue health, workload distribution, and ticket quality
Team Leadership & Management
• Manage and provide direction to ICAM Administrators and engineers supporting operations
• Ensure appropriate staffing, workload coverage, and skill alignment across ICAM operations
• Set operational goals and expectations for ICAM teams and monitor performance against them
• Foster a culture of accountability, customer service excellence, and continuous improvement
Incident & Escalation Management
• Serve as the senior operational escalation point for critical incidents involving ICAM
• Coordinate cross-team response during high-impact incidents and outages
• Ensure timely, transparent communication with Program Management and customer stakeholders during escalations
• Oversee root-cause analysis and corrective action planning for recurring or systemic issues
Process, Governance & Continuous Improvement
• Define, refine, and enforce operational processes for identity and access management support
• Review and approve recommendations for improvements to:
• Ticket workflows
• SNOW configurations
• Support procedures and escalation paths
• Drive operational excellence initiatives to reduce incidents, improve response times, and enhance user experience
Identity Lifecycle & Access Governance
• Ensure proper execution of the end-to-end identity lifecycle, including onboarding, access changes, and offboarding
• Oversee role-based access control (RBAC) practices to ensure least-privilege access
• Ensure ICAM operations align with federal security, compliance, and audit requirements
Documentation & Knowledge Management
• Ensure the creation, maintenance, and governance of:
• Knowledge Base Articles (KBAs)
• Standard Operating Procedures (SOPs)
• Operational runbooks and process documentation in Confluence
• Promote documentation standards and consistency across ICAM teams
Stakeholder & Program Collaboration
• Act as the primary operational interface with Program Management and federal stakeholders
• Provide insights into operational risks, trends, and improvement opportunities
• Participate in and facilitate meetings to provide operational guidance to customer
• Support audits, reviews, and compliance activities related to ICAM services.
Required Skills & Experience
• Strong leadership and operational management experience in identity and access management environments
• Deep understanding of ICAM products and identity lifecycle processes
• Advanced experience with ServiceNow (SNOW) for incident, service request, and reporting management
• Proven ability to manage teams, set priorities, and drive outcomes without day-to-day supervision
• Strong analytical skills for identifying trends, risks, and systemic issues
• Excellent customer service mindset with the ability to instill service excellence across teams
• Exceptional written and verbal communication skills for executive, customer, and technical audiences
Preferred Qualification
• Bachelor of Science Degree in Information Systems.
• ITIL 4 Foundation certification in IT Service Management (ITSM)
• Experience supporting or contracting with a federal client, preferably CMS
• Experience managing identity services in a regulated or compliance-driven environment
________________________________________
nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.
