Advance Services Jobs in Usa
22,354 positions found — Page 3
365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level!
Qualifications For Client Services Manager (CSM)
High integrity
Positive attitude
Excellent communication skills
Solution-oriented
Eager / Competitive
Ability to thrive and collaborate in a fast-paced environment
Bachelor's Degree, preferred
Primary Duties And Responsibilities
-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
-Responsible for on-call duties during non-business hours and weekends as needed.
Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
-Completes necessary reference checks on candidate's background and work experience
Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
-Negotiates salary, terms and conditions of employment with candidates, schedules direct care workers and field staff for initial placement and ongoing assignments
-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
-Incorporates direct care worker and field staff retention strategy into daily routine
-Responsible for learning all functionalities and operations of the branch office, Adheres to and promotes company policies and procedures
-Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
-Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
-Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
-Performs other duties as necessary
Benefits
Health Insurance Packages
Paid Time Off
401K
Schedule
Additional Compensation
Weekly Commission
Weekly On-Call Pay
Bonuses
DCI Donor Services
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Customer Service and Distribution Manager. The Customer Service and Distribution Manager will serve as a member of the Tissue Bank’s management team with responsibility for managing customer relationships and delivering exceptional service. This role contributes to the Tissue Bank’s strategic objectives of revenue growth through the effective management of inventory, coordination of returns/transfers, production planning, order fulfillment, and contract management. It ensures DCI Donor Services remains in compliance with all regulatory guidelines with respect to management of tissue, and recruits, develops and retains talent to create a best-in-class Distribution organization
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
- Ensures sales goals and budget objectives are met through fulfillment of customer orders and unsurpassed customer service. Creates and distributes inventory report to ensure customers in DCIDS’s donor service areas have first choice to available grafts. Communicates tissue availability to Distributors and Contract Partners as appropriate.
- Determines appropriate “par” levels for tissue inventory to ensure DCIDS can provide appropriate service levels to its customers. Represents Distribution at Production Planning meetings, providing demand requirements based on sales forecasts and processing leads times.
- Maintains a month-on-hand report to monitor and address low demand inventory. Acts as part of team to create programs/pricing or identify alternative outlets to ensure tissue is utilized. Communicates these programs to customers as appropriate.
- Ensures that Distribution department is compliant with all regulatory requirements related to storing, shipping, returning or transferring human donated tissue. Has clear understanding of the Center for Biologics Evaluation and Research (CBER) regulations for HCT/Ps established in 21 CFR Parts 1270 and 1271. Supports Account Managers and Inside Sales Specialists with directions on handling tissue requirements in the field.
- Manages sales agreements with client hospitals, group purchasing organizations (GPOs), distributors and others. Works with Director of Sales to discover requirements to win the contract. Leads negotiation of contract terms. Manages contracts to track renewal dates, alerting management team to any required action. Renegotiates terms as appropriate.
- Supports Distributor relationships by monitoring distribution revenue, calculating commissions, and securing authorization for timely payment.
- Monitors, reports and presents revenue results and tissue utilization to senior management, medical management and medical directors. Supports Sales team with Quarterly Territory Reviews reports.
- Recruits, retains, and develops results driven Distribution team. Advises and counsels, assists, and directs activities to ensure ongoing high performance. Implements timely corrective action when necessary. Identifies training needs to ensure Customer Service Coordinators are proficient in inventory management, regulatory requirements, and interacting with clinical customers.
- Recommends capital equipment and expense budgets. Reviews and approves expense reports and takes necessary steps to keep expenses within approved budgets and policies.
- Performs other duties as assigned.
The ideal candidate will have:
- Associate’s Degree required/Bachelor’s Degree preferred in related field
- Minimum 5+ years of medical device, banked human tissue, or biotechnology sales/marketing experience
- CTBS required within first year of employment
- Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel are required.
- Observes, listens to and talks with employees and others. Stands, sits, and walks. Reads and writes a variety of reports and documents. Travels to OPO and hospital facilities. Lifts up to 50 pounds.
We offer a competitive compensation package including:
- Up to 184 hours of PTO your first year
- Up to 72 hours of Sick Time your first year
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
- 403(b) plan with matching contribution
- Company provided term life, AD&D, and long-term disability insurance
- Wellness Program
- Supplemental insurance benefits such as accident coverage and short-term disability
- Discounts on home/auto/renter/pet insurance
- Cell phone discounts through Verizon
- Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer – M/F/Vet/Disability.
PI7c69c8eaebf5-3631
Earn up to $ 15. 00/ hour plus tips!
Stop in for an in-person interview from 2-4:30PM daily! Ask
for the manager.
Cafe Rio is looking to hire energetic Team
Members to join our #caferiofamily.
We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available!
Serving Up Fresh Opportunities!
- Fun, fast-paced work environment
- Up to 6 raises within your first year
- 30+ hours per week
- Part-Time and Full-Time available
- Health benefits are available for all employees after
90 days of employment - FREE MEALS on shifts
- 401k with company match $ for $
- Growth opportunities/opportunities for advancement
Piqued your interest? We would love to meet you,
so apply today!
Cafe Rio is an Equal Opportunity Employer and
participates in E-Verify
Location: Highland Hills, OH 44122
Duration: 9+ months
Shift: M-F 830-5:00.
Responsibilities:
- Match client invoices to timecards and review client invoicing for accuracy
- Submit Invoices to debtors
- Research and advise customers of discrepancies to determine what course of action customers want Advance to take
- Work with CSRs and Team Leads to resolve invoicing issues
- Other duties as assigned
Evaluation factors:
- Invoices are correct Invoices are mailed in a timely manner
- Error rate stays within acceptable standards
- Timely follow up on exceptions and timely notification of management
- All duties are implemented in a manner to support company policies and procedures and enhance teamwork
- Timely and accurate completion of tasks is maintained in organized effective and positive manner
- Work environment/dynamics typical work will be conducted indoors
- Occasional travel to complete required training may be required
- Workdays and hours will be dictated by current needs
- Advance will provide all necessary work tools to perform job
Essential skills training and experience:
- High School diploma or equivalent
- Previous invoicing/billing experience preferred
- Understanding of basic accounting principles including payroll payroll taxes A/P A/R and cash posting a plus
- Must be detail oriented customer focused proactive and able to work under pressure
- Excellent organizational and time management skills
- Excellent oral and written communication and interpersonal skills
- Ability to use multiple types of software including MS Office and proficiency in basic office equipment
Job Category: Sales
Requisition Number: SALES034130
Compton, CA 90221, USA
DescriptionSign-On Bonus Opportunity of up to $4,000*
Pay Range:
$31 - $72 / hour
Our Perks & Benefits:
- Unlimited/uncapped commission your earning potential is in your hands
- Lucrative incentive sales plans, bonuses and sales contests to recognize your success
- No cold calling we provide a high volume of inbound leads and walk in traffic
- Comprehensive paid training and licensing, plus on-going mentorship and development
- Recognition-focused culture that celebrates your achievements
- Comprehensive benefits package including medical, dental, vision and life insurance
- Paid time off to recharge and maintain a healthy work-life balance
- Retirement Plan (401k) with company-matched contributions
- Fitness Reimbursement up to $15/month for gym memberships
- Employee Assistance Program confidential support for personal or professional challenges at no cost
- Extra Perks optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance
Our Company:
Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!
What You Will Do:
As an Insurance Agent, your primary responsibility is selling nonstandard auto insurance, though you will have opportunities to grow earnings with additional products such as homeowners insurance and, when applicable, health insurance.
- Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales goals.
- Build Relationships: Connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
- Ensure Accuracy: Maintain records of transactions, including deposits and documentation in the agency management system.
- Be a Trusted Advisor: Establish rapport with clients and provide guidance to help them choose the insurance product that fits their needs.
The Perfect Match:
- A Personal Lines or Property and Casualty license (preferred, but not required we'll support you in obtaining one)
- Bilingual skills in English and Spanish (a strong plus)
- Experience in sales or customer service and a passion for helping people
- A High School Diploma or GED
- Strong ability to build customer relationships and earn trust
- Excellent follow-up, organization, and multi-tasking skills
- An ambitious, motivated attitude with a desire for growth and advancement
- Strong written and verbal communication skills
$11 per hour. 16 years or older.
Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process. Get Paid to Talk! In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. Great Hours! Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you. Opportunities! In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program.
To apply for a Customer Service position at Domino's Pizza, you must be at least 16 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast-paced team environment. We are a drug-free workplace and drug test all employees.
About the job: Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Right now Domino's is looking for qualified drivers to be a part of our team. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. We are a drug-free workplace and drug test all employees.
Advancement: Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Diversity: Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Summary Statement: We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Qualifications: General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job.
Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly. Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions: Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
Temperaments: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical Requirements including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile \"bricks\" in some food process areas. Height of work surfaces is between 36\" and 48\". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72\" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24\"- 30\" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional Information: Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72\" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Physical Demands: Carrying pizzas and beverages while performing \"walking\" and \"climbing\" duties. Making all products to standards. Cleaning, restocking, and sanitizing frequently in high and low areas.
Work Conditions: Exposure to varying and sometimes adverse weather conditions when in the parking lot.
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
- Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
- Must be able to lift and move work-related items up to 50 pounds
- Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
Job Duties Include, but are not limited to:
- Providing Jiffy Lube Guests' with exceptional and world class customer service
- Understanding the full range of Jiffy Lube products and services
- Accurately capturing guests' product needs and providing updates throughout the process
- Offering our guests options that are tailored specifically to their automotive needs
- Giving impartial advice to ensure that our guests are aware of Manufacturer
- Time and mileage recommendations
- Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services.
Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager].
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service.
Full-Time Perks:
- Starting Rate of Pay of $16 to $25 an Hour
- Medical, Dental, and Vision Insurance
- Paid PTO (personal time off) & Holidays
- Uniforms, Advancement, Company Discounts
- Flexible Work Schedule, a Great Team Environment, and more.
Business Model & Culture:
- Fast paced and team-oriented environment
- World class JLU training to meet all challenges
- Customer driven building strong relationships
- Value teammates and recognize their contributions
- Being inclusive and having equal access to opportunity
Jiffy Lube - Store 993 - Edgewood
1812 Pulaski Hwy, Edgewood, MD, 21040
Location: Savannah, GA
Job Type: Full-Time
Pay Types: Salary + Bonus
Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement
Application Details: No Resume Required, On-site Interview
Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.
This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.
Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.
This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesOperations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
- Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
- Responsible for coaching and developing reports on customer service processes and best practices.
- Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
- Drive a culture of accountability, continuous improvement, and personal excellence
- Directs workforce management activities and sets performance goals and objectives accordingly
- Develop and maintain strategy on ensuring customer satisfaction on all service interaction
- Provide team motivation and development to maximize sales opportunities
- Responsible for the overall performance and productivity of direct reports
- Responsible for weekly payroll review and submission to ensure correct entries
- Responsible for driving the growth of revenue and profit originating from a call center
- Proven ability to meet performance, efficiency, and quality assurance targets
- Monitoring of individual and team results to identify and act on both positive and negative performance
- Communicate key messages effectively to ensure that direct reports are informed of process changes
- Provide regular feedback to supervisors regarding performance wins and areas of opportunity
- Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
- Develop and audit quality assurance strategies to ensure the delivery of world-class service
- Determining work procedures, preparing work schedules, and expediting workflow
- Responsible for hiring, coaching and terminating call center employees
- Be a subject matter expert on your client's business
- Manage remote employees as needed.
- Other duties and responsibilities as assigned
Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
What’s in It for You as a Shift Leader:
Free meal every shift — fuel up on your favorite tacos!
Flexible scheduling — we’ll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs — GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts — Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You’ll Get From Us as a Shift Leader:
Clear leadership and development — we’ll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
Earn up to $ 14. 50/ hour plus tips!
Stop in for an in-person interview from 2-4:30PM daily! Ask
for the manager.
Cafe Rio is looking to hire energetic Team
Members to join our #caferiofamily.
We have various level positions available: line cook, prep cook, dishwasher, cashier, and Assistant Management positions are also available!
Serving Up Fresh Opportunities!
- Fun, fast-paced work environment
- Up to 6 raises within your first year
- 30+ hours per week
- Part-Time and Full-Time available
- Health benefits are available for all employees after
90 days of employment - FREE MEALS on shifts
- 401k with company match $ for $
- Growth opportunities/opportunities for advancement
Piqued your interest? We would love to meet you,
so apply today!
Cafe Rio is an Equal Opportunity Employer and
participates in E-Verify