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Glacier Hills is seeking a Sales Counselor for its community in Ann Arbor, MI. Glacier Hills is a Trinity Health Senior Communities (THSC) member, one of the nation’s largest, multi-institutional Catholic healthcare delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay in our communities, to our colleague-centric culture, you’ll find an environment that fosters a diversity of career options and promotes career growth within the greater Trinity network.
What Perks and Benefits Can You Look Forward to?
Paid holidays and generous Paid Time Off (PTO)
Opportunity to get paid daily – through DailyPay
Up to $4,000 in tuition reimbursement annually!
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
Day-1, low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
Fast response interview times and job offers!
Sales Counselor - Full Time
The Marketing and Sales Counselor is responsible for generating leads and selling apartments to prospective residents utilizing marketing and sales techniques as required.
General responsibilities:
Interact with prospective residents – conducting interviews and following up on sales leads.
Actively pursues prospects through work performed inside and out of the office including networking, holding visits and luncheons, telephone follow-up, prospecting etc.
Plans and participates in sales presentations for office and in-home appointments.
Meets with customers, discusses features of community and pre-qualifies customers for sale.
Completes all sales and application paperwork and ensures that forms are completed thoroughly and accurately. Ensures that corrections are made quickly on any paperwork containing omissions or errors and resolves sales issues to expedite move-ins.
Minimum Qualifications:
Bachelor’s degree with direct sales management selling experience in apartment sales, retirement living sales and/or leasing sales.
Proven track record in “closing the deal” in apartment leasing, retail and/or retirement living communities
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Glacier Hills is seeking a Sales Counselor for its community in Ann Arbor, MI. Glacier Hills is a Trinity Health Senior Communities (THSC) member, one of the nation’s largest, multi-institutional Catholic healthcare delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay in our communities, to our colleague-centric culture, you’ll find an environment that fosters a diversity of career options and promotes career growth within the greater Trinity network.
What Perks and Benefits Can You Look Forward to?
Paid holidays and generous Paid Time Off (PTO)
Opportunity to get paid daily – through DailyPay
Up to $4,000 in tuition reimbursement annually!
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
Day-1, low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
Fast response interview times and job offers!
Sales Counselor - Full Time
The Marketing and Sales Counselor is responsible for generating leads and selling apartments to prospective residents utilizing marketing and sales techniques as required.
General responsibilities:
Interact with prospective residents – conducting interviews and following up on sales leads.
Actively pursues prospects through work performed inside and out of the office including networking, holding visits and luncheons, telephone follow-up, prospecting etc.
Plans and participates in sales presentations for office and in-home appointments.
Meets with customers, discusses features of community and pre-qualifies customers for sale.
Completes all sales and application paperwork and ensures that forms are completed thoroughly and accurately. Ensures that corrections are made quickly on any paperwork containing omissions or errors and resolves sales issues to expedite move-ins.
Minimum Qualifications:
Bachelor’s degree with direct sales management selling experience in apartment sales, retirement living sales and/or leasing sales.
Proven track record in “closing the deal” in apartment leasing, retail and/or retirement living communities
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Director of Activities
Glacier Hills | Ann Arbor, MI
Are you passionate about creating meaningful, vibrant experiences for older adults? Glacier Hills, a proud member of Trinity Health Senior Communities (THSC), is seeking a dynamic Director of Activities (Life Enrichment) to lead innovative programming that enriches the lives of our residents.
As part of one of the nation’s largest Catholic health care systems—with 40+ senior communities across multiple states—you’ll join a mission-driven organization that values people, purpose, and professional growth.
Why You’ll Love Working Here
Day-1 Benefits
Get paid daily with DailyPay
Paid holidays + generous PTO
Up to $4,000/year tuition reimbursement
Vendor discounts (AT&T, Verizon, Ford, GM, and more)
Low-cost medical, dental & vision plans, with savings across the Trinity Health network
Fast interview and hiring process
The Role
Reporting to the Executive Director, the Director of Community Life leads all aspects of resident programming and engagement. You’ll design and oversee a robust calendar of recreational, social, therapeutic, and wellness programs, foster meaningful community partnerships, and promote connection, purpose, and joy for every resident.
You’ll also manage staff and volunteers, oversee budgets, support person-centered care, and ensure programs are tailored to diverse interests and abilities.
What You Bring
High school diploma required; Bachelor’s degree preferred (recreation therapy, social work, gerontology, psychology, or healthcare administration)
5–7 years of experience in resident programming within a CCRC or senior living environment
Experience working with older adults or long-term care populations
CTRS preferred
Join a community where your work truly makes a difference—every single day.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
About the Role
The Director of Innovation Programs and Community Engagement leads Better Business Bureau's efforts to support small business owners through innovative programming, strategic partnerships, and meaningful community engagement.
This Phoenix-based leadership role drives the strategy, growth, and execution of BBB's portfolio of entrepreneurship programs while activating ignite sparked by BBB, the organization's meetings, events, and innovation hub. Through partnerships, programming, and community engagement, the Director positions the campus as a destination for connection and business growth while representing BBB across the regional business community through events, speaking engagements, and media opportunities.
This role plays a key part in strengthening the small business community by bringing together entrepreneurs, partners, and organizations through programs, events, and collaborative initiatives that expand opportunity and drive business growth.
The role oversees a portfolio of programs designed to help small business owners grow through education, connections, and resources. These initiatives include accelerators, bootcamps, summits, workshops, and other learning experiences delivered from the Phoenix campus while supporting innovation programming across BBB's Pacific Southwest region.
We're looking for a results-focused leader who can hit the ground running and drive results, strengthening existing programs, increasing campus engagement and revenue, and building partnerships that bring more small business owners and organizations into the hub.
This role is responsible for driving growth, engagement, and revenue for the ignite sparked by BBB campus while expanding BBB's impact within the regional business community. Success will be reflected in stronger programs, increased campus engagement and utilization, and a growing network of partnerships that expand opportunities for small business owners.
Working closely with the Vice President of Innovation, the Director contributes to the strategic growth and long-term sustainability of BBB's small business program portfolio through partnerships, sponsorship development, earned revenue opportunities, and grant-supported initiatives.
Key Responsibilities
Activate and Grow the ignite sparked by BBB Campus
- Drive revenue generation for the ignite sparked by BBB campus by expanding external events, partnerships, and strategic programming that support the financial sustainability and growth of the hub
- Develop and maintain a dynamic calendar of events, workshops, educational programs, and community convenings that bring the business community into the campus
- Increase engagement and utilization of the campus by cultivating partnerships, programs, and events that consistently attract organizations, leaders, and small business owners
- Lead the planning and execution of workshops, networking events, educational sessions, and community gatherings
- Oversee event logistics including scheduling, vendor coordination, budgeting, and on-site execution
- Ensure the campus consistently provides a welcoming, professional, and high-quality experience for guests, partners, and program participants
Lead Entrepreneurship Programs
- Lead the management and ongoing evolution of existing small business education programs while overseeing the development of new initiatives
- Develop and refine curriculum, educational content, and learning experiences that support small business owners at different stages of growth
- Oversee program implementation from planning through execution, ensuring high-quality delivery and strong participant outcomes
- Identify opportunities to develop new programs and experiences that respond to emerging needs within the small business community
- Establish program goals, track performance metrics, and evaluate program impact
Build Partnerships and Community Engagement
- Develop and steward strategic partnerships and sponsorship relationships that support program growth and expand opportunities for small business owners
- Cultivate relationships with organizations, educational institutions, business leaders, and community partners
- Serve as a connector within the business community by identifying opportunities to convene partners and strengthen collaboration
- Represent BBB through community events, speaking engagements, and media opportunities
- Identify partnership opportunities that expand program reach, increase participation, and strengthen BBB's presence within the business community
Operations and Team Leadership
- Lead the local Innovation team and oversee day-to-day operations of the campus, including meetings, events, programming, and overall coordination
- Supervise program support staff and campus-related roles as needed
- Ensure operational systems and processes effectively support programming, partnerships, and events
- Identify opportunities to improve space utilization, operational efficiency, and program delivery
Strategic Partnerships, Sponsorship, and Program Sustainability
- Cultivate strategic partnerships and sponsorship relationships that generate funding support for programs, events, and small business initiatives
- Manage program budgets and oversee the implementation and reporting of grant-funded initiatives
- Assist in identifying grant opportunities and contribute to proposals supporting small business initiatives
- Collaborate with leadership on partnership proposals, sponsorship opportunities, and program budgets
- Help ensure programs remain financially sustainable through partnerships, sponsorships, and earned revenue opportunities
Required Qualifications
- Bachelor's degree required; advanced degree or equivalent experience preferred
- Five or more years of leadership experience in small business programs, economic development, nonprofit leadership, business education, or related fields
- Demonstrated ability to manage program budgets and oversee grant- and sponsor-funded initiatives
- Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously
- Leadership experience planning and delivering events, workshops, and community programming
- Established relationships within the Phoenix small business community
- Excellent communication and public speaking skills
- Proven ability to build and sustain strategic partnerships across diverse organizations
- Comfort operating in a public-facing leadership role representing an organization externally
- Strong proficiency with modern productivity platforms, project management tools, and emerging technologies including Google Workspace and AI-enabled tools
- Ability to lift and move up to 50 pounds as part of event setup and campus operations
- Ability to work evenings or weekends based on program and event needs
Preferred Qualifications
- Experience designing and launching new programs or community initiatives supporting small business owners
- Background as a small business owner or direct experience supporting small businesses
- Experience working with sponsorship-supported or grant-funded programs
- Experience managing innovation hubs, coworking spaces, or event-driven venues
- Background in hospitality, event management, or customer experience environments focused on delivering welcoming, high-quality experiences
- Bilingual or multilingual language capability preferred
Other duties may be assigned as needed to support the mission, programs, and operations of the Better Business Bureau.
About Better Business Bureau
For more than 100 years, Better Business Bureau has advanced trust in the marketplace by setting standards for ethical business behavior, supporting businesses that operate with integrity, and helping consumers make informed decisions. BBB works to create a marketplace where businesses and communities thrive through trust, transparency, and accountability.
At BBB Pacific Southwest, that mission is carried forward through services that support both local businesses and consumers, while continuing to innovate through programs, partnerships, and community engagement that strengthen the small-business community. Through educational programs, events, and collaborative initiatives, BBB creates opportunities for entrepreneurs to connect, grow, and build sustainable, ethical businesses.
BBB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Summary
City of Corvallis Police Department
The mission of the Corvallis Police Department is to enhance community livability by working in partnership with the community to promote public safety and crime prevention through education and enforcement; to maintain public order while preserving the legal rights of all individuals; to provide effective, efficient and courteous service; and to reduce the impact of crime.
About the Position
Community Service Officers provide support and assist sworn and non-sworn staff in a variety of non-emergency situations that do not require police officer authority. Responsible for providing a range of duties to enhance the community livability of the City of Corvallis including animal control, minor investigations, and providing community education. Perform other related duties that are not traditionally the work of sworn officers.
All Community Service Officers perform the following essential duties in support of sworn and non-sworn employees. Time devoted to each of these functions may vary according to assignment, shift, or departmental needs. Special assignments are defined by the Chief of Police and consist of work of a specialized nature performed on a full-time basis for an extended period of time. These assignments are responsible for performing the essential duties of Community Service Officer, but with special emphasis on certain functions during their special assignment, and they may also require additional skills or training. Special assignments currently consist of Park Ranger.
Proposed Recruitment Timeline
January 2, 2026
Recruitment Opens
January 26th, 2026 @
5pm
Application Deadline for First Review
Week of January 26thApplication Screening
Week of February 2ndPanel Interviews
Week of February 9thChief's Interviews and Testing
February/AprilBackground/Medical/Drug Screen/Psychological
Anticipated Appointment of April 16th 2026
*Applications will be reviewed on an ongoing basis after January 26th, should a successfulcandidate not be found in the first review.
Essential Duties
Duties include, but are not limited to the following:
- Use community policing techniques such as community education, problem-solving, presence in assigned areas using a motor vehicle, bicycle, or while on foot.
- Provide community service in the areas of community conflict resolution and referral to other departments or agencies and in support of sworn employees.
- Respond to community member requests for information within area of assignment. Provide crime prevention evaluation and education to the community.
- Coordinate, plan and participate in special events.Represent the Police Department at community information sharing meetings and events. Perform public relations duties to inform and educate the community. Give presentations for large and small groups and special populations.
- Respond to and investigate reports of no-suspect, minor, non-emergency calls for service that do not require police officer authority.
- Assist sworn employees with investigations by processing crime scenes, including gathering and processing evidence and canvassing neighborhoods.
- Document actions in reports as required. Coordinate prosecution with attorneys. Present coherent and persuasive testimony on behalf of the City at trial.
- Assist in administrative duties, such as completing forms, gathering and transporting materials, data entry or other similar support activities.
- Assist sworn staff with traffic control, exchange of information, completion of forms and processing scenes at traffic crashes.
- Respond to traffic hazards and disabled vehicles to alleviate the situation or request sworn officers as necessary.
- Respond with physical force for self-defense or defense of other persons as allowed by law.
- Apprehend, remove, and transport stray, injured, and nuisance domestic and wild animals. Provide basic animal first aid as required. Perform euthanasia of animals as necessary, consistent with law, policy, and good animal husbandry.
- Conduct dangerous animal, cruelty to animal and animal bite investigations. May seize and impound animals. Provide recommendation to the court if animals should be designated as dangerous.
- Patrol community for violations of animal control laws and potential problems. Issue citations for animal code offenses.
- May be assigned to train CSO recruits, including instruction and application of laws, department rules and policies, proper use and maintenance of equipment, and proper safety techniques.Evaluate and report progress of CSO recruits.
- Operate and drive a motor vehicle safely and legally.
It is the responsibility of all City of Corvallis employees to:
- Act ethically and honestly; apply ethical standards of behavior to daily work activities and interactions. Build confidence in the City through own actions.
- Conform to all safety rules and performs work in a safe manner.
- Adhere to all City and Department policies.
- Deliver excellent customer service to diverse audiences.
- Maintain effective work relationships.
- Arrive to work, meetings, and other work-related functions on time and maintains regular job attendance.
- Participate in the Emergency Management program including planning, classes, training sessions, exercises and emergency events as required.
- Perform other duties as assigned.
Qualifications and Skills
Qualifying Education / Experience
- High school diploma or equivalent. Two years training and/or experience in working effectively with the public.
Desired Qualifications
- Two years post-secondary education.
Certifications / Licenses
- Possession of and the ability to maintain a valid Oregon Driver's License.
- Ability to possess and maintain First Aid and CPR Certifications
Knowledge / Skills / Abilities
Knowledge of: business English, spelling, punctuation, grammar, and basic math skills required; and understanding of operational rules and general instructions.
Ability to: testify in a court of law; communicate effectively, orally and in writing, and give presentations to a variety of audiences; respond to work situations in the field and rapidly evolving situations with minimal supervision; interpret statutes, municipal codes, and legal issues relative to work performed; respond to problems and complaints creatively; control small and large animals; safely operate firearms for the purpose of animal euthanasia; get along well with coworkers and the public and maintain effective work relationships; diffuse and resolve conflicts with emotionally-charged individuals in stressful situations; provide excellent customer service and use community policing skills to identify and solve problems; prioritize multiple duties and work with interruptions; maintain Oregon State Police Criminal Justice Information Systems clearance; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; use a personal computer and various software programs, office equipment, motor vehicle, telephone, electronic devices, firearms and defensive tools.
In Addition: the employee shall not pose a direct threat to the health or safety of the individual or others in the workplace; have demonstrable commitment to sustainability; and have demonstrable commitment to promoting and enhancing diversity, equity and inclusion.
How to Apply
Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).
Position is open until filled.
Applications must be received by 5:00 PM on Monday January 26, 2026. Previous applicants may reapply.
Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Community Care team is a multidisciplinary service including Registered Nurse (RN) Community Care nurses, Licensed Practical Nurse (LPN) Community Care nurses, Community Social Workers (CSW) and Community Health Coordinator (CHC) who work with our highest complexity patients and their primary care physicians to meet their medical and social needs with the aims of fully engaging them in our intensive primary care model and maximizing their healthy time at home.
Intensive Community Manager will serve as a clinical lead for a Community Care team. They will coordinate the teams efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care.
This person will perform initial assessments and design comprehensive plans of care for many of these patients. This professional will also provide clinical supervision to other team members in delivering the plan of care and in other tasks necessary to meet their needs and engage them in care. As a clinical leader for the team, this person will also be deeply involved in prioritizing team efforts and may also become the direct supervisor for some team members.
This position adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Provides in home and telephonic visits to patients at high-risk for hospital admission and readmission (as identified by CM Plan). Main goal to prevent and admission or readmission to the ER/hospital .
- Provides home visits to perform initial assessment of patient and the development of care plan for the Licensed Practical Nurse (LPN) to use as they perform the follow up patient visits, once patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient.
- Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from case management.
- Performs clinical and Social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting.
Coordinate the Plan of Care:
- Provides oversight for the License Practical Nurse (LPN) with clear plan of care and education which is mandatory during all LPN visits.
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits.
- Completes individual plan of cares with patients, family/care giver and care team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on multidisciplinary team meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
- Home visit under the direction of the patients primary care physician to meet urgent patient needed.
- Performs other duties as assigned and modified at managers discretion.
EDUCATION AND EXPERIENCE CRITERIA:
- Associate degree in Nursing required.
- Bachelors Degree in nursing (BSN) or RN with bachelors degree in home in a related clinical field preferred.
- A valid, active Registered Nurse (RN) license in State of employment required.
- A minimum of 2 years clinical work experience required.
- A minimum of 1 year of case management experience in community case management experience highly desired.
- Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired
- This position requires possession and maintenance of a current, valid drivers license.
- Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
PAY RANGE:
$35.8 - $51.17 Hourly
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Required
Preferred
Job Industries
- Other
Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
CORE JOB DUTIES/RESPONSIBILITIES:
- Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
- Establishes a trusting relationship with patients and their caregivers.
- Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
- Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
- Directs referrals to preferred providers.
- Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
- In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
- Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
- Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
- Provides high intensity engagement with patient and family.
- Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
- Addresses advanced care planning including treatment goals and advance directives.
- Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
- Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
- Reports observed or suspected child or adult abuse pursuant to mandated requirements.
- Obtains onsite and EMR access at priority facilities.
- Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
- Submits required documentation in a timely manner and in appropriate computer system.
- Participates in surveys, studies and special projects as assigned.
- Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
- Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
- Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
- Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
- Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
- Attends meetings as assigned
- Performs other duties as assigned and modified at managers discretion.
There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:
Acute Case Manager (primarily hospital based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Identify appropriateness of inpatient vs. observation status.
- Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
- Implement the ACM Coaching program with the appropriate patient population.
- In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
- Facilitate discharge to appropriate level of care and preferred providers
- Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
- Document the appropriate date that the patient is medically discharged and update as appropriate.
- Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
- As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
- Coordinate acute UR physician meetings.
Community Case Manager (primarily clinic and community based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
- Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
- Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.
Coordinate the Plan of Care:
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available.
- Makes recommendations to the team.
- Completes individual plan of care with patients and team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Community Case Manager role as above.
- CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
- Validates appropriate level of care/LOS.
- Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
- Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
- Collaborates with payor onsite SNF CMs.
Transitional Case Manager (Blended Acute and Community Case Manager Roles)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Acute and Community Case Manager roles as above.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Critical thinking skills required.
- Ability to work autonomously is required.
- Ability to monitor, assess and record patients progress and adjust and plan accordingly.
- Ability to plan, implement and evaluate individual patient care plans.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Organizing and coordinating skills.
- Ability to communicate technical information to non-technical personnel.
- Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
- Bilingual preferred.
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Required
Preferred
Job Industries
- Other
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title: Community Health Worker
Company: Oak Street Health
Role Description:
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities:
- Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
- Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
- Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
- Form relationships with and build an inventory of local community organizations that may benefit our patients
- Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
- Assist patients with completion of applications for accessing eligible benefits and resources
- Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
- Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
- Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
- Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
- Complete referrals to organizations and agencies as needed
- Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
- Support care team decision making through participation in interdisciplinary team meetings
- Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Other duties as assigned
What we’re looking for
Required:
- Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
- Strong oral and written communication skills
- Ability to manage multiple priorities while maintaining a positive attitude
- Dedication to serving the community and building meaningful relationships
- Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
- Access to reliable transportation and ability to travel throughout the community to various locations
- US work authorization
Strongly Preferred:
- Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
- Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
- Knowledge of community resources and resource navigation
Preferred:
- Community Health Worker certification or Associates or Bachelors in a related field is a plus
- Experience utilizing electronic medical record systems
- A problem-solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/01/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Title: Community Health Worker
Company: Oak Street Health
Role Description:
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities:
- Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
- Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
- Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
- Form relationships with and build an inventory of local community organizations that may benefit our patients
- Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
- Assist patients with completion of applications for accessing eligible benefits and resources
- Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
- Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
- Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
- Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
- Complete referrals to organizations and agencies as needed
- Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
- Support care team decision making through participation in interdisciplinary team meetings
- Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Other duties as assigned
What we’re looking for
Required:
- Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
- Strong oral and written communication skills
- Ability to manage multiple priorities while maintaining a positive attitude
- Dedication to serving the community and building meaningful relationships
- Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
- Access to reliable transportation and ability to travel throughout the community to various locations
- US work authorization
Strongly Preferred:
- Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
- Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
- Knowledge of community resources and resource navigation
Preferred:
- Community Health Worker certification or Associates or Bachelors in a related field is a plus
- Experience utilizing electronic medical record systems
- A problem-solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Title: Community Health Worker
Company: Oak Street Health
Role Description:
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities:
- Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
- Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
- Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
- Form relationships with and build an inventory of local community organizations that may benefit our patients
- Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
- Assist patients with completion of applications for accessing eligible benefits and resources
- Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
- Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
- Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
- Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
- Complete referrals to organizations and agencies as needed
- Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
- Support care team decision making through participation in interdisciplinary team meetings
- Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Other duties as assigned
What we’re looking for
Required:
- Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
- Strong oral and written communication skills
- Ability to manage multiple priorities while maintaining a positive attitude
- Dedication to serving the community and building meaningful relationships
- Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
- Access to reliable transportation and ability to travel throughout the community to various locations
- US work authorization
Strongly Preferred:
- Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
- Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
- Knowledge of community resources and resource navigation
Preferred:
- Community Health Worker certification or Associates or Bachelors in a related field is a plus
- Experience utilizing electronic medical record systems
- A problem-solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 04/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.