Aac Technologies Jobs in Usa
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Duration: 11 Months (Contract to hire)
Location: Columbia, SC
Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.
Standard work hours: 8:00 AM - 5:00 PM
**Credit check will be required**
Job Summary:
Day to Day:
- A typical day will involve a mix of hands-on coding, architectural design, and research.
- The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
- This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
- They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.
Job Requirements:
**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**
Required Experience:
Required Software and Tools (Hands on experience required):
- Python
- JavaScript/TypeScript
- AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
- AI Models (e.g. Claude, OpenAI, etc.)
- AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
- Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
- Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
- API Design
Python & AI/ML Libraries:
- Deep hands-on experience in Python for AI/ML development.
- Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
- Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
- Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience
Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.
Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.
Nice to have/Preferred skills:
- Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
- Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
- Experience developing autonomous agents using cloud-based AI services.
- Experience with prompt engineering techniques and model fine-tuning.
- Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
- Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
Duration: 12 Months (Temp to Hire)
Location: Newark, NJ 07102
Job Description:
Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? When you join our organization at Prudential, you'll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions.
As a Data Scientist on/in the US Businesses PruAdvisors Data Science Team you will partner with Machine Learning Engineers, Data Engineers, Business Leaders and other professionals to build GenAI and ML models to improve advisor experience, perform lead scoring, and increase sales revenue. You will implement AI and machine learning models that will deliver stability, scalability and integration with other advisor products and services. You will implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to deep technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Responsibilities:
- Provide deep technical leadership to a portfolio of high impact data science initiatives involving sales and advisor experience. Identify the optimal sets of data, models, training, and testing techniques required for successful product delivery. Remove complex technical impediments
- Leverage your experience and skills to identify new opportunities where data science and AI can improve experiences, gain efficiencies, and generate sales.
- Manage team members in AI/ML and model development, testing, training, and tuning. Apply hands-on experience to ensuring best-in-class model development. Mentor team members in technical skill development and product ownership.
- Communicate clearly and concisely, in writing and verbally, all facets of model design and development. Continuously look for insights in models developed and generate new ideas for model improvement.
- Manage external vendors in the execution of parts of the data science development process as needed.
- Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code on Prudential's AI/ML platform.
- Bring a deep understanding of relevant and emerging technologies, give technical direction to team members and embed learning and innovation in the day-to-day.
- Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies.
- Familiarity with Python, SQL, AWS, and JIRA.
- Familiarity with LLMs, deployment of LLMs, RAG, LangChain, LangGraph, and Agentic AI concepts.
The Skills and expertise you bring:
- Applied Statistics, Computer Science, or Engineering or experience in related fields with a focus on machine learning, AI, and LLMs.
- Junior category industry experience with responsibility for developing and delivering advanced quantitative, AI/ML, analytical and statistical solutions.
- Ability to lead a small team with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization to deliver AI products.
- Ability to influence business stakeholders and to drive adoption of AI/ML solutions.
- Experience with agile development methodologies, Test-Driven Development (TDD), and product management.
- Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
- Demonstrated ability to mentor and operational management of data science team based on project requirements, resourcing requirements, and planning dependencies as appropriate, anticipate risks and bottlenecks and proactively takes actions
- Excellent problem solving, communication and collaboration skills, and stakeholder management
- Significant experience and/or deep expertise with several of the following:
- Machine Learning and AI: Understanding of machine learning theory, including the mathematics underlying machine learning algorithms. Expertise in the application of machine learning theory to building, training, testing, interpreting and monitoring machine learning models. Expertise in traditional machine learning models (unsupervised, XGBoost, etc.) and Large Language Models (OpenAI, Claude).
- Model Deployment: Understanding of model development life cycle, CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness, etc.), A/B testing, and pipeline frameworks such as AWS SageMaker, and newer AWS/Azure Agentic AI infrastructure products.
- Data Acquisition and Transformation: Acquiring data from disparate data sources using APIs and SQL. Transform data using SQL and Python. Visualizing data using a diverse tool set including but not limited to Python.
- Database Management Systems: Knowledge of how databases are structured and function in order use them efficiently. May include multiple data environments, cloud/AWS, primary and foreign key relationships, table design, database schemas, etc.
- Data Analysis and Insights: Analyzing structured and unstructured data using data visualization, manipulation, and statistical methods to identify patterns, anomalies, relationships, and trends.
- Programming Languages: Python and SQL
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Salem, OR
2 Months
NOTE:
- Candidate must be within 100 miles
- Some additional hours on the weekends and evenings might be required per deployment. Must use client's equipment.
- Would prefer 100% on-site but depending on workload; hybrid might be an option. First few days must be on-site for set-up. Must use Oregon Department of Justice equipment.
MUST Have: WCAG 2.1 AA and WordPress
Summary: We are seeking an experienced Web Developer to design, build, and maintain modern, user centered web applications. The ideal candidate has at least five years of professional development experience, strong proficiency in accessibility standards (WCAG 2.1 AA), and preferably hands on experience with WordPress development.
Key Responsibilities:
- Develop, enhance, and maintain websites and web applications using modern frontend and backend technologies.
- Ensure all digital content meets WCAG 2.1 AA accessibility standards.
- Collaborate with UX designers, content strategists, and project managers to deliver high quality user experiences.
- Build custom WordPress themes, templates, and plugins (preferred).
- Optimize site performance, including load time, responsiveness, and overall reliability.
- Implement security best practices and support ongoing maintenance.
- Troubleshoot issues, debug code, and perform regular testing.
- Document code and system configurations.
Required Qualifications
- 5+ years of professional web development experience.
- Strong proficiency in HTML5, CSS3, JavaScript, and modern frameworks/libraries.
- Solid understanding of accessibility compliance and hands on implementation of WCAG 2.1 AA.
- Experience with responsive design and cross browser compatibility.
- Familiarity with version control systems (Git).
- Ability to work collaboratively and communicate technical concepts clearly.
Preferred Qualifications
- WordPress development experience including theme or plugin customization.
- Experience with PHP, MySQL, or other server-side technologies.
- Knowledge of REST APIs or headless CMS architectures.
- Experience working in a public sector or enterprise scale environment.
Soft Skill:
- Strong problem-solving abilities.
- Detail oriented and committed to high quality work.
- Ability to manage multiple tasks and deadlines.
- Collaborative mindset with strong communication skills.
Location: Newark, NJ (Hybrid)
Duration: 12 Months
Role Overview
Client is seeking a Senior Business Analyst to support the Product Enablement and Contract Automation initiative. This role is focused on enabling automated contract generation by establishing accurate, validated, and structured product data that serves as a single source of truth for Group Insurance product offerings.
The Senior Business Analyst works closely with business, product, and technology partners to translate contract and product intent into clear data, mapping, and process requirements that support integration between AWS Cloud, APIs, and SharePoint and OpenText Content Web Document Services (CWDS).
Key Responsibilities
- Partner with Group Insurance business, product, and technology stakeholders to understand contract automation objectives
- Identify, document, and validate field-level data elements required for automated contract generation
- Create data mapping specifications including transformation rules, validation criteria, and business logic
- Leverage AI-assisted tooling to accelerate data discovery, mapping analysis, and documentation
- Facilitate working sessions with business partners to validate data definitions, mappings, and contract logic
- Document end-to-end document generation workflows, including system interactions and exception handling
- Translate validated requirements into consumable artifacts for engineering and quality teams
- Support User Acceptance Testing (UAT) and implementation readiness activities
- Communicate risks, dependencies, and decisions across cross-functional teams
Required Qualifications
- 5+ years of experience as a Business Analyst or Business Systems Analyst
- Strong experience with data mapping, data validation, and integration-driven solutions
- Proven ability to validate requirements and outcomes with business partners
- Strong analytical, facilitation, and communication skills
Preferred Qualifications
- Experience supporting contract automation or document generation initiatives
- Familiarity with AWS Cloud, APIs, and SharePoint, document management, or content services platforms
- Experience leveraging AI tools to support analysis and requirements documentation
Work Location: Lake Forest, IL
Assignment Duration: 5 months (possibility of extension)
Work Arrangement: Onsite
Looking for a candidate with the following:
The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.
Key Responsibilities:
* Provides level 3 field support globally, including remote support and documentation.
* Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
* Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
* Subject Matter Expert (SME) for technical content development and review.
* Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
* Service Documentation-Redlines and/or develops service/ quality documents with assistance from senior professionals.
* Analyze and support of inventory management solution utilizing EDI messages (X12 and EDIFACT standards)
* Configure and support EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
* Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
* Guide cross-functional teams in implementing required workflows changes and generating inventory-related reports to support end-to-end ordering workflow.
* Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
* Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
* Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
* Support application-related issues and manage back-office escalations.
* Assist with the installation, configuration, and ongoing support of web and mobile applications.
* Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
* Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Qualification & Experience:
* Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.
* Experience installing, configuring, and supporting web and mobile applications, preferably within the diagnostic medical equipment servicing, or related service or laboratory field.
* Hands-on experience supporting EDI messages and integrations of workflows with enterprise systems such as SAP and other back-office platforms.
* Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents) & Solid knowledge of EDI standards, specifically X12 and EDIFACT.
* Strong problem-solving and troubleshooting abilities, with a focus on root-cause analysis and continuous improvement.
* Network fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience with EDI interface design and implementation
* Knowledge of SAP ERP functionality
* Ticketing systems (ServiceNow, Jira, Freshservice)
* Understanding of supply chain processes and system integrations
ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.
Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.
This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.
The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.
Responsibilities
- Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
- Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
- Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
- Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
- Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
- Convert high-performing campaigns into reusable, scalable system templates with governance standards
- Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
- Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
- Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
- Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels
Qualifications
- 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
- Proven experience building messaging, CRM, notification, or automation-based systems
- Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
- Experience operating in multi-tenant or B2B2C product environments
- Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
- Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
- Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
- Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus
Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry‑level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.
Key Responsibilities
- Process sales orders, ensuring required details are complete, accurate, and submitted on time
- Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
- Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
- Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
- Work with pricing and sales teams to help move special pricing requests forward
- Learn and help reinforce required agreement paperwork across all Usherwood offerings
- Perform an initial review of new client agreements to ensure information is complete (training provided)
- Partner with sales professionals and clients to correct or clarify agreements after submission
- Take ownership of assigned client transactions from submission through delivery or project completion, with team support
Skills & Qualifications
- Strong communication skills and a positive, team‑oriented attitude
- Willingness to learn new systems, processes, and products
- Basic organizational skills with the ability to manage multiple tasks
- Comfort working in a fast‑paced, collaborative environment
- Previous administrative, customer service, or sales support experience is helpful but not required
What We Offer
- Compensation: Competitive base salary with quarterly bonus opportunity.
- 4 weeks PTO!!!
- Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
- Culture: Join a team that values growth, innovation, and world class service.
- Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
Product Manager – Financial Services / Private Markets
We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.
The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.
Your Impact:
- Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
- Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
- Lead product discovery and definition across:
- Investment Operations workflows
- Fund accounting and transaction lifecycles
- Market and Security Reference Data
- Data ingestion, enrichment, and distribution
- Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
- Ensure accurate data management and data mapping across multiple upstream and downstream systems.
- Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
- Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
- Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
- Support regulatory, audit, and reporting needs through strong data governance and product controls.
- Measure product success through KPIs, user feedback, and operational efficiency improvements.
Your Skills & Experience:
- 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
- Strong hands-on experience in Investment Management and Investment Operations.
- Deep knowledge of Private Markets, including: Private Equity, Private Credit
- Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
- Experience working with Market and Security Reference Data.
- Proven background in data management, including data mapping between multiple systems.
- Strong SQL skills for data analysis, validation, and troubleshooting.
- Experience working in agile delivery environments with technology and data engineering teams.
- Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
- Familiarity with data governance, data quality frameworks, and control processes.
- Experience supporting large-scale system integrations or platform modernization initiatives.
- Background working in asset management firms, asset servicers, or financial technology organizations.
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
Role Overview
We are seeking a senior Life Sciences consulting leader who combines deep domain expertise, hands‑on delivery leadership, and strong executive presence. This role operates as a high‑impact individual contributor, leading from the front—shaping solutions, advising clients, and influencing outcomes across complex Healthcare & Life Sciences (HLS) programs.
The ideal candidate will act as a trusted advisor to client leaders while remaining deeply engaged in solution design, delivery decisions, and stakeholder engagement.
Position: Principal Consultant – Life Sciences Commercial Systems
Location: Redwood City, CA (Hybrid – 4 days onsite)
Industry: Healthcare & Life Sciences
Employment Type: Full-time
Key Responsibilities:
Strategic Leadership & Advisory:
- Serve as a subject matter expert and thought partner for HLS clients across Commercial, Medical, and enabling functions.
- Partner with senior client stakeholders (Sales, Commercial IT, Medical Affairs, Compliance) to define technology strategies, roadmaps, and governance models.
- Lead business process transformation initiatives aligned with Life Sciences regulatory and compliance requirements.
- Provide guidance on operating models, data integrity, and system validation considerations.
Life Sciences Systems & Delivery Leadership
- Lead end‑to‑end implementations, enhancements, and optimization initiatives across:
- Veeva CRM
- Adjacent Commercial / Medical systems within the Salesforce ecosystem
- Own solution design, functional governance, and delivery oversight for complex HLS programs.
- Guide clients through commercial compliance, regulatory, and validated system requirements.
- Act as a quality gate for solution architecture, functional design, and release strategy.
Hands-on Individual Contributor (IC)
- Operate as a hands‑on leader, deeply involved in:
- Solution design and functional architecture
- Key client workshops and decision points
- Design reviews and delivery checkpoints
- Review and guide functional specifications, solution designs, and deployment approaches.
- Support pre‑sales activities, including solution storytelling, demos, and client presentations.
- Present confidently to senior leadership and executive stakeholders.
- Translate complex business challenges into practical, scalable, and compliant technology solutions.
- Serve as a visible leader within the Life Sciences practice, mentoring others through influence rather than direct authority.
Required Qualifications:
Experience & Domain Expertise:
- 10–15+ years of experience in Healthcare & Life Sciences IT and/or digital transformation.
- Experience with Veeva Vault platforms (e.g., PromoMats, MedComms, Quality, or Clinical) is a strong plus, but not required.
- Strong experience delivering Life Sciences Commercial and/or Medical systems, with demonstrated ownership of solution design and client outcomes.
- Proven experience supporting Commercial, Medical, or Customer Engagement functions within Life Sciences.
- Deep understanding of HLS compliance, validation, and regulatory requirements.
- Demonstrated success operating as a senior IC and client advisor, not solely as a delivery team member.
- Exceptional communication, presentation, and stakeholder management skills.
- Comfortable engaging with executives, business leaders, and cross‑functional teams.
Preferred Qualifications:
- Experience with Salesforce ecosystem integrations (Sales Cloud, Service Cloud, MuleSoft, etc.).
- Exposure to global or enterprise‑scale Life Sciences implementations.
- Background in consulting environments supporting Life Sciences clients.
- PMP or similar project/program management certification.
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: