A V Services Inc Jobs in Usa
52,388 positions found
JOB SUMMARY
Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.
The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.
This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.
Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.
The A/V Technical Systems Designer will report to the A/V Department Manager.
KEY DUTIES AND RESPONSIBILITIES
- Assist with gathering accurate client business requirements and site specifications
- Discuss alternate options with customers to ensure they will receive the desired functionality
- Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
- Create line drawings, schematics, and rack elevations as needed
- Provide remote and on-site troubleshooting support to customers
- Perform site surveys with Account Managers
- Attend sales calls as a SME
- Help create and present proposals
- Establish trusted relationships with customer contacts
- Participate in kickoff/design review meetings with Project Managers and designated field staff
- Perform job site walkthroughs and quality control checks
- Provide technical guidance and support to on-site Technicians and Installers
- Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
- Coordinate customer network requirements with the customer and the Project Manager
- Schedule and perform customer training on the new system(s)
- Create as-built documentation in AutoCAD or Bluebeam
- Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
- Provide timely and accurate communications to clients, fellow employees, partners and vendors
- Stay current with industry trends, technologies, and products
QUALIFICATIONS
- 7+ years of A/V-related experience and 3+ years of A/V design experience
- Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
- Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
- Installation and design experience with:
- Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
- Overhead paging (Atlas IED, Biamp)
- Sound masking (Cambridge, Atlas IED)
- Digital signage (BrightSign)
- Room scheduling (Logitech, Crestron, Yealink)
- Proven business development and customer service skills
- Strong technical writing skills
- Well organized, accurate, and attentive to detail
- Strong time management, problem-solving, and decision-making abilities
- Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
- Strong written and oral communication skills
- Exceptional interpersonal skills
- AVIXA CTS certification preferred
PERFORMANCE MEASUREMENTS
- Demonstrates understanding and execution of all key duties and responsibilities
- Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
- Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
- Completes assignments within required timeframes and meets project deadlines
- Demonstrates strong judgment in analysis, problem-solving, and decision-making
- Communicates clearly and effectively, both verbally and in written form
- Maintains strong working relationships and contributes positively to a team environment
- Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality
Aligns with and consistently demonstrates MTG’s Core Values:
- People First: Demonstrates humility, helpfulness, and genuine care for others
- Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
- Sense of Urgency: Responds promptly and diligently to organizational and client needs
- Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
- Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $95k - $105k+
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match (50% match up to 6% of salary)
PTO
10 Company Paid Holidays
Nice Healthcare – Company-provided
Life Insurance – Company-provided
STD / LTD – Company-provided
Annual Bonus Eligibility
Employee Referral Bonus Program
Development Opportunities
Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
On-site Infusion, lab and pharmacy.
Enjoy the support of two Nurse Practitioners and an on-site Oncology Pharmacist.
Call is 1:3 weeks.
Participation in clinical trials available.
Employed position will provide a competitive salary with productivity and quality bonuses.
Full benefits including occurrence malpractice, 403(b), ample weeks of paid time off, CME stipend and relocation.
Student loan repayment and/or signing bonus are negotiable.
This small city of 40,000 located 45 minutes south of Toledo offers all of the benefits of large city living without the disadvantages of an urban setting! Its downtown is a blend of beautifully restored buildings and unique retail stores and embodies the grace of historical structures and the bustling activity of shops, restaurants, activities, and growing businesses.
The area offers abundant year-round recreation and cultural activities, unique cuisine and a wide range of attractions.
If you are seeking an opportunity that offers the rewards of a balanced professional and personal lifestyle, this may be the position for you!
Job Opportunity: Field Service Technician - Pump Systems with Allied Technical Services in Columbus, OH (Marengo area)
Do you have strong mechanical skills? Are you a quick learner? Do you have a passion for delivering impactful solutions and results? If so, then we have an exciting opportunity for you.
Allied Technical Services is hiring a Field Service Technician to support temporary pump and piping systems used in municipal, industrial, and construction projects. If you’re mechanically inclined and eager to learn, we’ll provide training to help you succeed.
Pay & Benefits
- $18/hour to $20/hour, based on experience
- Guaranteed 40 hours/week + overtime opportunities
- Incremental pay increases with training and skill development
- Generous PTO and comprehensive benefits
- Safety equipment, and in‑house training provided
- Company vehicle provided for work‑related use during working hours
What You’ll Do
- Install, operate, and service temporary pump and piping systems
- Load and unload pumps and related equipment
- Ability to operate lifting equipment including forklifts, extended boom forklifts, skid steers, tow motors, etc., preferred.
- Complete basic documentation for rented equipment
- Work at job sites across Ohio, Kentucky, and Indiana
- Participate in an after‑hours/on‑call rotation as needed
What We’re Looking For
- 1–3 years of construction or mechanical experience preferred (not required)
- Able to meet physical demands by lifting more than 25 lbs, working from heights, bend, squats, and performing outdoor tasks in all weather conditions.
- Experience with forklifts, skid steers, or similar equipment is a plus
- Valid driver’s license with a clean driving record
- Ability to pass background, drug, and alcohol screening
- Exposure to job site conditions: petro-chemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.
- Exposure to all outdoor weather conditions.
About Allied Technical Services
Allied Technical Services is a family‑owned company specializing in industrial and municipal pumping equipment, including installation, maintenance, and emergency response. We offer a supportive team environment with real opportunities for growth.
Location: Pump Rental Branch – Marengo, OH (outside Columbus)
To learn more about Allied Technical Services and the products and services that we provide, take a moment to review our website and LinkedIn page:
:// ’t miss out! Come join a growing company with a competitive salary, incentive programs, and a great team culture. If you have the required experience and qualifications, please apply online at or email !
Employer is EOE/M/F/D/V. Please no third-party candidates or phone calls.
You will handle inquiries, assist with daily office tasks, and help ensure smooth operations.
Key Responsibilities Respond to customer inquiries (phone, email, in-person) Resolve issues professionally and efficiently Perform administrative tasks (data entry, filing, scheduling) Maintain accurate customer records Support day-to-day office operations Requirements Experience in customer service or admin roles Strong communication and organizational skills Basic knowledge of Microsoft Office Ability to multitask and stay detail-oriented
Case Manager-Coordinator of Community Services
Compensation: Base Salary: $65,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.
Job Type: Full Time
Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)
Work Environment: This is a hybrid position - work from your home office* with local community visits.
21 Years of Services – Helping Others Meet Life’s Challenges.
High quality healthcare programs, services, and PEOPLE LIKE YOU!
- Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
- At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.
Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.
As a Case Manager (CCSII), you will:
- Work collaboratively with clients and their families to identify needs, goals, and preferences
- Provide information about community resources and support services
- Empower clients to make informed choices and plan for their future
- Assist clients in accessing service delivery systems, resources, and supports
- Monitor and evaluate services to ensure they meet clients' needs and preferences
- Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
- Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
- Pair up with CCS I teams and Program Supervisors to provide support.
- Act as a backup in the absence of CCS I and PCP Manager/Scheduler.
- Assist with continuous improvement projects such as training and/or initiatives.
- Attends weekly supervision with the Program Support Supervisor.
Qualifications:
- Master’s degree preferred; Bachelor’s degree in human services required.
- Case management: 2 years (Required)
- Community engagement: 2 years (Required)
- Must be a licensed driver and have own transportation with valid insurance.
- Must be able to drive to and from meetings throughout the state of Maryland.
- Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
- Mandatory COVID-19 Vaccination Policy applies to all employees.
- Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
- Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
- Must have excellent oral and written communication skills.
- Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
We are seeking a Food Service Director to lead and oversee daily food service operations.
Key Responsibilities:
- Lead, coach, and develop a team of food service professionals
- Oversee daily operations, including production, service, and sanitation
- Ensure compliance with food safety, health, and regulatory requirements
- Manage scheduling, labor costs, and operational budgets
- Maintain inventory, ordering, and vendor relationships
- Promote a customer-focused service culture and continuous improvement
- Represent operations in the community and with key stakeholders
Qualifications:
- Prior experience in commercial food service or large-scale food operations
- Associate degree in food and nutrition, culinary arts, business, or related field preferred
- ServSafe certification (or willingness to obtain)
- Strong organizational, communication, and leadership skills
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Valid driver’s license
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
- Determine customer needs, explain and sell products and services
- Participate in branch prospecting efforts
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- May provide back up to the teller line as needed
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
- As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Requirements:
- High School Diploma or GED
- Internal product and services knowledge
- Accurate and proficient math skills
- Professional and friendly interpersonal communications skills
- Proficient computer skills
- Clear thinking and ability to stay focused
- Thorough knowledge of bank products and services
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Two (2) years of bank and/or customer service normally required
- All applicants must be 18 years of age or older
Other Job Information
Hours: 35 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
- Determine customer needs, explain and sell products and services
- Participate in branch prospecting efforts
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- May provide back up to the teller line as needed
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
- As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Requirements:
- High School Diploma or GED
- Internal product and services knowledge
- Accurate and proficient math skills
- Professional and friendly interpersonal communications skills
- Proficient computer skills
- Clear thinking and ability to stay focused
- Thorough knowledge of bank products and services
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Two (2) years of bank and/or customer service normally required
- All applicants must be 18 years of age or older
Other Job Information
Hours: 40 hours per week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.
?
Age of Patients Served
- All Age Groups
HIPAA Roles‐Based Access to Patient Information
- None ‐ No access to patient information ‐ Level 0
Required
Preferred
Job Industries
- Other
Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.
Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.
Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.
The basic requirements of a woman to serve as a surrogate are:
- Emotionally stable
- Responsible
- In good physical health
- Non-smoker
- Has had at least one successful pregnancy
- Is capable of carrying a child to full term
A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.
In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.
Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.
In this role, you will assist individuals with application intake, enrollment, and documentation verification while providing excellent customer service.
The ideal candidate is organized, detail-oriented, and comfortable communicating with individuals from diverse backgrounds.
This position plays a key role in helping eligible residents access energy and water assistance programs while ensuring applications meet program guidelines and compliance standards.
Key Responsibilities for a Customer Service Representative Connect with MEAP and WRAP applicants to assist with intake and enrollment activities Provide excellent customer service by answering applicant questions via phone and email Collect and verify required documentation for program eligibility Accurately enter applicant information into internal databases Process MEAP and WRAP applications submitted through the online portal Refer applicants to success planning appointments when applicable Provide support for Low-Income Self-Sufficiency Plan (LSP) application validation Assist internal teams and partner organizations with program coordination and training Maintain accurate records while ensuring compliance with program requirements Support additional program-related tasks as needed Qualifications for a Customer Service Representative High school diploma or equivalent required 1–3 years of customer service, call center, or administrative experience Strong organizational and communication skills Ability to handle high call volumes and sensitive situations professionally Experience working with individuals from diverse socioeconomic backgrounds Ability to work both independently and within a team environment Preferred Skills for a Customer Service Representative Experience in social services, nonprofit, public health, or community programs Knowledge of energy assistance programs or government aid programs Strong attention to detail and data accuracy Technical Skills for a Customer Service Representative Proficiency in Microsoft Office (Excel, Outlook, Teams) Comfortable with data entry and database systems .
Medical Center has a well-established Critical Care service.
The Hospital is the second largest in Vermont and is a full-service community hospital with many medical and surgical specialties represented.
The optimal candidate has greater than 7 years of Intensivist experience, and strong clinical, procedural, and administrative skills.
The position is approximately 75% clinical and 25% administrative directorship of the Intensive Care unit.
The unit is a 13-bed multidisciplinary Medical-Surgical unit.
The Critical Care team consists of 2.5 Intensivist FTEs and 3 Critical Care Advanced Practice Clinician FTEs.
The Intensivists function as the attendings for all Medical ICU admissions, and as consultants/co-managers for all Surgical ICU admissions.
They provide primary in-house day coverage, consult for the ED and inpatient services, and serve as a backup resource for the night in-house Advanced Practice Clinicians.
The Administrative Directorship can include medical leadership of Respiratory Care as well as a chronic ventilator care unit in a nearby extended care facility.
Strong intrapersonal and communication skills are essential.
The right candidate will support trainee education and supervision for ICU rotations for from the University of Vermont College of Medicine and various PA and NP programs.
A Clinical appointment at the University of Vermont College of Medicine is available.The ICU has experienced nursing representation, strong respiratory care support, and a clinical pharmacist and nutritionist as part of the ICU team.
They also have an active palliative care support service integrated into their system of care.
They use the Cerner EMR and the GE PACS system.
The culture of the practice is one of collegial professionalism, mutual support, and integrated internal systems of care including shared patient care with their Emergency Department, Hospitalist Program, Anesthesiology and Surgical services.
They also foster strong relationships with both Dartmouth Hitchcock Medical Center and the University of Vermont Medical Center who serve as their local tertiary care referral centers.They offer a highly competitive base salary, a signing bonus, malpractice, educational loan assistance, and relocation allowance.
Additionally, an annual allowance for CME, Licensing, and Society membership expenses are included.
Professional benefit package includes excellent health, dental and vision benefits, short and long-term disability, life insurance, and childcare and medical savings account options.
An included retirement savings plan as well as an optional 403(b), and 457(b) retirement savings plans are available.Community: This Vermont community is rich in natural beauty, melded with a healthy economy and a wonderful history, an eclectic mix of the old and new.
Vermont has rightfully earned a reputation as one of the safest, most beautiful states in the nation.
Artists, adventurers, writes, philosophers, and people who simply love the unspoiled outdoors have long been drawn to the rolling hills, dairy farms, and history villages that define Vermont's landscape.
Great Skiing at Killington/Pico Ski Resort.
Manchester, NH in 2hrs, Boston, MA in 3hrs, Albany, NY in 2hrs, 31/2 hrs to Montreal.Contact Galen Robertsat Health Search New
Job Description
Frasier Dedicated Services
Now hiring professional drivers to help assist with our fast growing Regional lanes in the Southeast and Midwest.
Our Regional Drivers will enjoy Dedicated Freight outbound, coupled with company owned customer freight on the return side.
We have drop and hook trailers positioned in our areas of travel to help with HOS. Making deliveries to these locations on a regular bases allowes our drivers to become familiar with the business and the receiver/shipper (our customers) on a personal level. Our drivers participate in driver assist unloading and keeping the trailer clean as you go each drop point. We compensate our drivers for everything they do at the receiver. Dispatch is setup in such away that each account compliments the other accounts making the synergy of the routes optimal for our drivers.
If you are interested for competitive position please take a look at our benefits, allow us to show you how you can get more out of your driving career. Company Description
Frasier Dedicated Services, Inc. is committed to providing the promised products to our customers time and time again.
We believe that great and long lasting relationships are formed upon the reliability of our promise to deliver as we will, always.
Frasier Dedicated Services , Inc. will maintain a high standard of professional ethics in dealing with customers, vendors, employees and the community.
Frasier Dedicated Services, Inc. will adhere to and promote issues related to the protection of customers good and a safe workplace for its employees; as well as comply to all local, state and federal guidelines as related to the business.
Company Description
Frasier Dedicated Services, Inc. is committed to providing the promised products to our customers time and time again.\r
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We believe that great and long lasting relationships are formed upon the reliability of our promise to deliver as we will, always. \r
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Frasier Dedicated Services , Inc. will maintain a high standard of professional ethics in dealing with customers, vendors, employees and the community.\r
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Frasier Dedicated Services, Inc. will adhere to and promote issues related to the protection of customers good and a safe workplace for its employees; as well as comply to all local, state and federal guidelines as related to the business.
Check out our video on YouTube to learn more about who we are! Job Description Under the supervision of the Regional Manager and working in the general San Francisco area, the Field Services Technician (35 hours per week and benefit eligible!) is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility.
This individual will deliver prompt and excellent service to maintain and grow the program through job functions which include, but are not limited to, the following: Essential Functions: Establish and follow a regular schedule to visit the assigned facility in order to collect devices in the designated containers Coordinate the packing of devices in Medline ReNewal shipping containers (employing proper techniques to ensure safe shipment of product) Arrange for shipment of collection containers in a timely manner Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility Provide support to in-service sessions as directed by the assigned Account Manager Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager 100% local travel throughout San Francisco area Ensure program supplies remain stocked for use Distribute program collateral throughout the facility as directed by the assigned Account Manager Here’s some highlights of what we have to offer: Flexible Work Schedule Career Growth and Advancement Opportunities Per Diem for Daily Meals Mileage Reimbursement Cell Phone Reimbursement Company Paid Scrubs (uniforms) Qualifications: High School Diploma (GED) preferred Ability to travel locally 100% of the time around San Francisco Ability to regularly lift at least 30 pounds as a regular part of daily tasks A current valid driver’s license, vehicle insurance, clean driving record and ability to travel in own vehicle to designated facility Able to be credentialed at the highest level in order to gain admittance to all required rooms within each designated facility Good communication skills; especially on a verbal level Strong organizational skills and attention to detail to complete work tasks in a thorough manner Self-initiative and dependability to reliably perform the job in an independent setting Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $21.75
- $31.50 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA).
In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment.
Qualified applicants with arrest or conviction records will be considered for employment
| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.
We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc.
and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Recruitment Package may include:
- Base salary + wRVU production incentive
- Quality bonus
- CME allowance
- Sign-on bonus
- Medical debt assistance
- Relocation allowance
- Residency stipend
- Medical Director stipend
- Health benefits + Retirement plan
- Marketing + practice growth assistance
We serve the agriculture, mining, industrial and water reclamation markets with a broad range of products and technologies, worldwide.
Serving these customers well is a passion and a commitment-one that the people of Tessenderlo Kerley find rewarding, empowering and meaningful.
If you want the work you do to make a positive impact on the world in which we live, and work alongside innovative, quality-focused people of vision, Tessenderlo Kerley is the right place for you.
Job Description Are you a supply chain-savvy problem solver who takes pride in accuracy, responsiveness, and delivering exceptional service? As a Customer Service Specialist, you’ll play a key role in supporting both internal teams and external customers throughout the full order process.
This role is ideal for someone who thrives in a fast-paced environment, pays close attention to the details, and approaches every challenge with a solutions-first mindset.
You’ll ensure orders flow smoothly, troubleshoot issues before they impact the customer, and build strong relationships that support our long-term business success.
Please Note: This role is primarily office-based.
After 90 days, you’ll have the opportunity to work from home up to 1-2 days per week.
Why Join Us? PandoLogic.
Keywords: Customer Service Representative, Location: Phoenix, AZ
- 85013
Metropolitan Environmental Services Inc., part of the Carylon Corporation, has continuously served industry and municipalities since 1948. We are a nationwide collection of 14 best-in-class companies. Our vast resources, expertise, and decades of experience get even the toughest jobs done right. We offer not just a job, but a long-term career, as many of our employees start and end their careers with us. We are proud of the many dedicated employees who we consider family.
Job DescriptionWe are hiring dependable, safety-focused CDL Class A with manual transmission drivers to support our environmental and industrial services operations. This position primarily assists our clients directly. Drivers will operate tractors with vac tankers, van trailers and roll-off, and occasionally intermediate trucks. Travel is intermediate (1-3 nights away in the Midwest region), and most jobs are performed during regular daytime hours, Monday through Friday (occasional Saturdays).
Job DetailsPosition: Class A HAZ (Manual Trans required)
Job Type: Full Time 40-60 hours per week and overtime
Location: Hilliard, OH
Pay: Starting at $30.00 (Negotiable based on experience)
$1,000 Bonus at 90 Days and 180 Days
Full Benefits: Health, Dental, Vision, 401K, PTO, ESOP
- Safely operate tractors with vac tankers, van trailers and roll-off, and occasionally intermediate size, specialty trucks.
- Transport bulk hazardous materials and equipment to and from job sites, client facilities, and disposal centers
- Conduct and document pre-trip and post-trip inspections in compliance with DOT and company policies
- Load and unload bulk materials and equipment, ensuring secure and compliant transport
- Maintain accurate driver logs and required documentation
- Follow all safety procedures and site-specific requirements while working under the direction of the Site Supervisor
- Valid CDL Class A license (manual transmission experience strongly preferred)
- Current HAZMAT endorsement is required
- Tanker endorsement required
- Minimum 2 years of verifiable commercial driving experience strongly preferred
- Ability to work indoors and outdoors in varying conditions performing physical labor
- Strong communication and teamwork skills
- All candidates must complete and pass a DOT physical, company non-DOT physical, or a combination of both, which includes bloodwork, lift test, pulmonary function test (PFT), audiogram, and a company drug screen
- No OMVI/DUI/DWI or reckless driving convictions within the past 2 years
- No license suspensions or major violations in the past 3 years
- No more than 2 speeding tickets or 4 total moving violations in the past 3 years
- Willingness to comply with all company and client safety and operational policies
- Flexibility to work some weekends and occasional travel based on project needs
- Comply with all aspects of client & company policies and procedures.
- Communicate effectively with the client and other employees and management.
Carylon Corporation and all its companies provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
Location: Dallas, TX
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
Position ResponsibilitiesThis position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties:
- Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
- Listen to customers, understand their needs, and resolve customer issues
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Ensure first call resolution through problems solving and effective call handling
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize knowledge base and training to accurately answer customer questions
- Create and maintain customer CRM records with accurate call details
- Accurately document call resolution in appropriate systems
- Strictly follow client process for handling financial issues and inquiries
- Comply with requirements surrounding confidential information and personal information
- Follow all required scripts, policies, and procedures
- Adhere to all attendance and work schedule requirements including all scheduled training
It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age
- High School Diploma or Equivalent
- Minimum of three (3) years in a call center environment
- Minimum of (1) year of experience in a customer service service role
- The ability to multi-task using multiple screens and systems while talking on the phone with customers.
- The ability to type swiftly and accurately 30-45 Words per minute
- The ability to read and speak English fluently
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
- Excellent organizational, written, and oral communication skills
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Strong team orientation and customer focus with a positive attitude
- Highly reliable with the ability to maintain regular attendance and punctuality
- Aptitude for issue identification and problem solving
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- An aptitude for conflict resolution and problem solving
- The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred:
- Associates Degree or higher is a plus
- Relevant experience in banking or financial services is a plus
- Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
- Bilingual Spanish - Extremely Beneficial
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Compensation DetailsAt MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier
Location: Dallas, TX
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
Position ResponsibilitiesThis position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties:
- Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
- Listen to customers, understand their needs, and resolve customer issues
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Ensure first call resolution through problems solving and effective call handling
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize knowledge base and training to accurately answer customer questions
- Create and maintain customer CRM records with accurate call details
- Accurately document call resolution in appropriate systems
- Strictly follow client process for handling financial issues and inquiries
- Comply with requirements surrounding confidential information and personal information
- Follow all required scripts, policies, and procedures
- Adhere to all attendance and work schedule requirements including all scheduled training
It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age
- High School Diploma or Equivalent
- Minimum of three (3) years in a call center environment
- Minimum of (1) year of experience in a customer service service role
- The ability to multi-task using multiple screens and systems while talking on the phone with customers.
- The ability to type swiftly and accurately 30-45 Words per minute
- The ability to read and speak English fluently
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
- Excellent organizational, written, and oral communication skills
- The ability to multi-task across multiple systems and screens while speak to customers
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Strong team orientation and customer focus with a positive attitude
- Highly reliable with the ability to maintain regular attendance and punctuality
- Aptitude for issue identification and problem solving
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- An aptitude for conflict resolution and problem solving
- The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred:
- Associates Degree or higher is a plus
- Relevant experience in banking or financial services is a plus
- Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
- Bilingual Spanish - Extremely Beneficial
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Conditions of EmploymentAll MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities
