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Customer Service Representative {167517}
✦ New
Salary not disclosed
Detroit 1 day ago
Customer Service Representative
- Remote Inbound Call Center (Remote After Day 1) Location: Detroit, MI (Remote after first day orientation) Schedule: 12:30 PM – 9:00 PM We are hiring Customer Service Representative to support a high-volume inbound call center assisting individuals seeking community services.

In this role, you will answer calls, listen to caller needs, and connect people with available assistance programs.

This role requires strong empathy, patience, and experience working in a high-volume call center queue.

Responsibilities for Customer Service Representative Handle ~40 inbound calls per day in a call center queue environment Assist callers with scheduling services such as tax assistance and transportation support Provide information and referrals for community resources Demonstrate patience, empathy, and professionalism with individuals who may be experiencing difficult situations Document call details and update internal systems Requirements for Customer Service Representative High School Diploma or GED High-volume inbound call center experience Ability to work 12:30 PM – 9:00 PM shift Ability to work from home after first day orientation Reliable internet connection Ability to pass background check and drug screen (marijuana not tested) Training for Customer Service Representative Day 1 Orientation: Onsite in Detroit 3011 W Grand Blvd, Detroit, MI 48202 Arrival at 8:45 AM Week 1 Training: 9:00 AM – 5:00 PM Week 2 Training: Trainer’s schedule (may be 11:00 AM – 7:00 PM or 12:30 PM – 9:00 PM) Work From Home Requirements for Call Center Representative Reliable internet connection Quiet workspace Ability to perform basic troubleshooting with remote IT support Please include an Internet Speed Test screenshot at the bottom of your resume and submit both a Word and PDF version.

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Not Specified
Customer Service Administrator
✦ New
Salary not disclosed
Boston 1 day ago
Our client, a public transportation services organization, is seeking a Customer Service Administrator to support its Customer Experience team on a temporary basis with potential to convert to permanent.

This role is 100% onsite in downtown Boston, working Monday-Friday, 8:30 AM-4:30 PM, and pays $24/hour.

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Key Responsibilities Handle incoming phone calls from customers, including parking-related inquiries and appeals, using scripted responses and internal systems Review and resolve online and written parking appeals through multiple software platforms Log and respond to customer questions, suggestions, and complaints via ServiceNow Open, sort, and process incoming mail such as written appeals and payments Ensure timely completion of tasks to meet compliance requirements set by governing agencies Candidate Qualifications Prior office administrative or customer service experience Comfortable handling a high volume of phone calls, including occasional difficult conversations Strong computer skills and ability to learn multiple software systems quickly Clear communication skills and a calm, professional demeanor Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)
Not Specified
Junior Customer Service Representative
✦ New
Salary not disclosed
Baltimore 1 day ago

***This role is 100% onsite in the client location in Baltimore, MD
***Maximum pay rate offered is $18/hour on W2
- All inclusive.

Terms of Employment • W2 Contract, 12 Months • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.

• Work Schedule: 08:00 am- 05:00 pm Overview Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities: • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.

• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.

• Processing complex orders, returns, and exchanges accurately and efficiently.

• Resolving escalated customer complaints or issues in a timely and effective manner.

• Acting as a point of contact for other customer service representatives for guidance and support.

• Mentoring and training junior customer service representatives.

• Maintaining accurate and detailed records of customer interactions and transactions.

• Analyzing customer feedback and trends to identify areas for improvement.

• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.

• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience • Junior Level experience required.

• Need prior large volume of utility call center experience • Previous customer service experience/call center experience.

• Handling Inbound and Outbound calls • Solid understanding of customer service principles and practices.

• Excellent communication and interpersonal skills.

• Strong customer focus.

• Ability to handle difficult or challenging situations with professionalism and empathy.

nTech is an equal opportunity employer.

All offers of employment are contingent upon pre-employment background and drug screenings.

Only applicants meeting the above client requirements may be contacted by a Recruiter.
Not Specified
Park Services Team Member
Salary not disclosed
Overview:
Our Park Services team helps the park shine! You're constantly on the move, leaving areas clean as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything guest ready.

Pay Starting at $15.00/Hour
Responsibilities:

* Regularly inspecting behind-the-scenes and guest facing areas for cleanliness and safety concerns
* Continuously sweep park's midways and attraction areas using a broom, collecting debris and trash with a dustpan while walking through the assigned section
* Sanitizing and cleaning all park fixtures, including but not limited to: trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, tables, walls and floors within an assigned area
* Engaging with guests by greeting them and addressing any questions and concerns
* Emptying and replacing liners in trash receptacles and restock toiletries as needed
* Transporting waste to designated compactor areas, adhering to the park's waste policies
* Responding promptly to and clean-up of any biohazard or vomit spills using appropriate materials and PPE
* Assisting in other areas of the Park Services Department
* Enforcing all Six Flags New England policies, including health and safety protocols
* Performing other duties as assigned or necessary to support Six Flags New England

Qualifications:

* Friendly, outgoing personality interacting with large groups of people
* Ability to work in an environment as fast-paced as our coasters
* Strong attention to detail
* Ability to complete tasks with little supervision and work independently
* Ability to handle multiple tasks at one time with efficient use of time
* Ability to perform repetitive cleaning duties
* Must be 16 years and older
* Must be able to work in all weather conditions
* Able to wear Personal Protective Equipment
* Willing to work flexible hours, including nights, weekends, and holidays
* Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
* Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
temporary
Guest Relations/Customer Service Team
🏢 Six Flags New England Careers
Salary not disclosed
Agawam, Massachusetts 3 days ago
Overview:
For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.

Pay Starting at $15.75/Hour
Responsibilities:

* Talking with guests and addressing questions and concerns regarding park policies and procedures
* Resolving guest complaints in a friendly and professional manner
* Assisting guests with lost or misplaced season passes and operating the Six Flags Season Pass database
* Completing all required paperwork accurately
* Providing local area information and directions to guests
* Assisting with VIP Tours
* Enforcing all Six Flags New England policies
* Assisting in other areas of the Admissions department, including ticket taking, ticket selling, season pass processing, and toll operations
* Performing other incidental and related duties as required and assigned

Qualifications:

* Strong written and verbal communication skill in English
* Analytical problem-solving skills
* Positive attitude
* Superior phone etiquette
* Ability to work independently with little supervision
* Proficiency in computer skills including but not limited to Microsoft Office Programs and ability to learn new computer systems quickly
* Sense of fun!
* Willing to work in a high performance team environment
* Willing to work a flexible schedule, including evenings, weekends, and holidays
* Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
* Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
* 18 years old or older
temporary
Park Services Team Member - up to $9.50/hr.
Salary not disclosed
Alpharetta, Georgia 2 days ago
Overview:
This position is responsible for upholding the cleanliness standards of Six Flags, delivering a superior guest experience, and enforcing all park policies and procedures.

What's In It For You

* Get Paid Daily!
* Free tickets for your family & friends!
* Promotion opportunities!
* Diverse working environment
* Scholarship opportunities!
* Exclusive employee parties, events, giveaways, discounts, and more!
* Free access to Atlanta area attractions and other regional theme parks!
* Job and Career Building Skills
* Flexible scheduling

Responsibilities:

* Removing trash, cigarette butts, debris, and graffiti, both behind the scenes and in Guest's view in order to maintain a clean and safe work environment.
* Sweeping Park streets, walkways, and attraction areas with broom and dustpan while continuously walking your assigned section.
* Hosing down back areas and patios when necessary.
* Wiping down all trash receptacles, tabletops and counters in assigned section.
* Giving guest directions if needed and answering any question.
* Removing and replacing new partially filled liners inside trash receptacles.
* Transporting trash from the trashcans to the park compactor areas and separating materials as necessary to adhere with park recycling rules.
* Preparing restrooms for park opening each day.
* Cleaning up bio spills using appropriate materials.
* Enforcing all Six Flags policies.
* Assisting in other areas of the Park Services department.
* Performing other incidental and related duties as required and assigned.

Pay Rate: $7.50-$9.50/hr.
Qualifications:

* Must be at least 15 years of age
* Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
* Ability to complete tasks with little supervision and work independently
* Can handle multiple tasks at once with efficient use of time
* Standing and walking for an extended amount of time.
* May be required to lift up 50 lbs.
Not Specified
Patient Services Manager III, Holly Springs Emergency Department
✦ New
Salary not disclosed
Holly Springs, NC 1 day ago
Lead with Purpose at the Holly Springs Emergency Department Patient Services Manager III – Emergency Department Rex Holly Springs Hospital Emergency Department The Rex Holly Springs Hospital Emergency Department provides a full range of emergency care to you and your loved ones.

It is home to 24 patient beds, two major resuscitation rooms and a full staff of emergency professionals.

If you or your loved one needs a higher level of care, we can arrange a transfer to the right facility.

Position Summary The PSM III provides day-to-day operational leadership for a busy Emergency Department , ensuring efficient workflows, effective staffing, and strong clinical outcomes.

This is a visible, engaged leadership role that requires adaptability, decisiveness, and the ability to balance operations with team support.

The PSM III partners closely with physicians, advanced practice providers, and hospital leadership to drive patient care excellence, staff engagement, and quality improvement.

Make a Difference Where It Matters Most This role is ideal for a leader energized by challenge, motivated by growth, and committed to building stability and excellence within a busy Emergency Department.

You will oversee staffing and scheduling, manage budgets responsibly, lead accreditation survey readiness, and drive quality improvement initiatives—all while ensuring the highest level of patient care.

About the Unit Our 24-bed Emergency Department cares for more than 30,000 patients annually and continues to grow alongside the Holly Springs community.

Oversee a skilled, compassionate, and dedicated ED team in a high-volume, evolving environment Lead through periods of growth, change, and operational demand Foster a culture of accountability, collaboration, and continuous improvement Champion safe, high-quality care for every patient, every time Support and mentor nurses through both challenges and professional growth Play a key leadership role in a developing, community-focused hospital Who We're Looking For We're seeking a confident, compassionate, and strategic nurse leader who: Has proven leadership experience in Emergency Nursing Is comfortable leading in a fast-paced, high-growth environment Thrives amid complexity, competing priorities, and change Leads with integrity, consistency, and clear expectations Communicates effectively and builds trust across disciplines Is committed to mentoring staff while maintaining accountability Prioritizes safety, service, and patient-centered care—even under pressure Join us at Holly Springs ED—where leadership meets purpose, growth, and impact.

Summary: This position supervising large clinical units.

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.

Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.

Patient Care- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

Human Resource Management- Effectively manages human resources.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.

Integrate current scientific evidence with standards of practice.

Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

Customer Satisfaction- Ensures high customer satisfaction.

Advocates for consumers within the organization, particularly for vulnerable or at risk populations.

Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.

● Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC Rex Holly Springs Hospital Organization Unit: HS Emergency Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $47.90
- $68.86 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Holly Springs Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
permanent
RN Patient Services Manager III - Carolina Pointe II
✦ New
🏢 UNC Health
Salary not disclosed
Chapel Hill, NC 1 day ago

Leadership Opportunity: Children’s Outpatient Campus at Carolina Pointe II Position Overview We are seeking a dynamic nursing leader to oversee and advance the Children’s Outpatient Campus at Carolina Pointe II in Chapel Hill.

This is a critical operational role responsible for guiding the clinical and administrative direction of our pediatric outpatient services.

Key Qualifications Clinical Expertise: The ideal candidate will have a strong clinical background in the care of children, ensuring a high standard of patient care and safety throughout our outpatient clinics.

Leadership Development: Demonstrated ability to nurture future leadership potential in direct reports is essential.

The leader will mentor and support staff growth, fostering the next generation of nursing and clinical leaders.

Teamwork and Collaboration: Commitment to supporting a strong sense of collegiality and teamwork among all teammates and physicians is a must.

This includes promoting open communication, mutual respect, and effective interdisciplinary collaboration.

Campus Description The Children’s Outpatient Campus at Carolina Pointe II comprises three small pediatric outpatient clinics.

Our services include general pediatrics, adolescent medicine, gastroenterology, allergy/immunology and neurology .

The incoming leader will play a pivotal role in maintaining and enhancing the quality of care across these specialties.

Workforce Support This leadership position is responsible for supporting a workforce that is highly skilled and deeply engaged in providing outstanding interdisciplinary care for patients and their families.

The leader will ensure that our teams continue to deliver compassionate, coordinated, and effective healthcare tailored to the needs of our pediatric population.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: This position supervising large clinical units.

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.

Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management- Effectively manages human resources.

Creates an environment conducive to recruiting and retaining staff.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.

Integrate current scientific evidence with standards of practice.

5.

Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

7.

Customer Satisfaction- Ensures high customer satisfaction.

Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services.

Advocates for consumers within the organization, particularly for vulnerable or at risk populations.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.

● BLS required.

Professional Experience Requirements: ● Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: UNCH Childrens Neurology Cl Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.

If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

permanent
Customer Service Rep(02959) - 2201 Madison Ave
✦ New
Salary not disclosed
Granite City, IL 17 hours ago
Customer Service Rep

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Responsibilities:

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness
  • Handle and lift items weighing up to 25 lbs. as needed

Qualifications:

  • Excellent communication skills with the ability to interact professionally with customers and team members
  • Strong attention to detail and ability to follow directions accurately
  • Flexibility to work various shifts, including weekends and holidays
  • Positive attitude and friendly demeanor, with a passion for customer service
  • Basic computer proficiency for operating order-taking systems
  • Ability to multitask effectively in a fast-paced environment
  • Problem-solving skills to address customer concerns efficiently
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team-oriented mindset with a willingness to assist colleagues as needed
  • High school diploma or equivalent preferred (not required)

Additional Information:

All your information will be kept confidential according to EEO guidelines.

permanent
Team Member: Service Champion - Urgently Hiring
✦ New
Salary not disclosed
Bossier City, LA 17 hours ago
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-­-thru, taking and
ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.

Team Member behaviors include:
- Being friendly and helpful to customers and co-­-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
permanent
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