Jobs in Yonkers Ny Remote
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Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor stores, convenience stores, and more. Looking for a flexible way to earn extra cash? Grubhub is the gig for you.
Why deliver with Grubhub?
• Earn competitive pay and keep 100% of your tips from completed deliveries
• Create your own flexible schedule to work when you want
• It's easy to get started, with no resume, interview, or experience required
• Get paid instantly with Instant Cashout
All you need to get started is:
• A car (or scooter/bike in select areas)
• Valid driver's license and auto insurance for drivers
• Valid driver's license or state ID for bikers
• Smartphone (with a data plan)
Ready to hit the road? Download the app to get started!
All drivers must also be at least 18 years of age (21+ in Las Vegas). Grubhub delivery partners are independent contractors, not employees of Grubhub.
Remote working/work at home options are available for this role.
Licensed Mental Health Counselor LMHC
Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today!
Senior Care Therapy is seeking full-time or part-time Licensed Mental Health Counselors to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD.
As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends.
At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care!
What We Provide:
- Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals.
- 32-hour and 40-hour equivalent work week opportunities
- Salary ranges from $56,000-$90,000 with Uncapped FFS Bonus Opportunity!
- Part Time: Fee for Service Opportunities
- Now Offering a Sign-On Bonus Up To $6,000 for Full Time Employees
- Rewarding experiences working with the senior population
- Flexible Daytime Hours with Autonomy
- No Admin Tasks! No cancellations! No no-shows!
- EHR Your Way! Efficient, user friendly, clinician designed EMR.
- SCT University
- CEU Reimbursement Program
- Psychologist led training on day one with ongoing support.
- Clinical Team Support: peer-to-peer learning.
- Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success
- Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time)
- 401(k) plan with up to 3% company match offered Day 1! (PT and FT)
- Malpractice Insurance Provided
- PTO & Holiday (Full-Time)
Key Responsibilities:
- Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility.
- Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline.
- Develop and implement evidence-based treatment plans tailored to the needs of each patient.
- Collaborate with facility staff, interdisciplinary teams, and family members to support patient care.
- Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR).
- Monitor patient progress and adjust treatment plans as needed.
Requirements:
- Active and unrestricted license to practice as a Licensed Mental Health Counselor in State applying for.
- Effective oral and written communication in English
- Basic proficiency with technology, including electronic health records (EHR).
- Strong organizational and documentation skills, with attention to regulatory compliance.
- Ability to provide in-person services at assigned facilities, up to 45 minutes.
- Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day.
- Full Vaccination and Booster Status may be required in some facilities.
Preferred Qualifications:
- Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting.
- History of treating Anxiety, Depression and Adjustment Disorders.
- Psych or Addictions experience is a plus.
- Excellent time management and organizational skills.
SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD.
#HP
Compensation details: 56 Yearly Salary
PI2082cdc8fcbb-37344-39151436
Licensed Marriage and Family Therapist LMFT
Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today!
Senior Care Therapy is seeking full-time or part-time Licensed Marriage and Family Therapists to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD.
As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends.
At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care!
What We Provide:
- Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals.
- 32-hour and 40-hour equivalent work week opportunities
- Salary ranges from $56,000-$90,000 with Uncapped FFS Bonus Opportunity!
- Part Time: Fee for Service Opportunities
- Now Offering a Sign-On Bonus Up To $6,000 for Full Time Employees
- Rewarding experiences working with the senior population
- Flexible Daytime Hours with Autonomy
- No Admin Tasks! No cancellations! No no-shows!
- EHR Your Way! Efficient, user friendly, clinician designed EMR.
- SCT University
- CEU Reimbursement Program
- Psychologist led training on day one with ongoing support.
- Clinical Team Support: peer-to-peer learning.
- Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success
- Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time)
- 401(k) plan with up to 3% company match offered Day 1! (PT and FT)
- Malpractice Insurance Provided
- PTO & Holiday (Full-Time)
Key Responsibilities:
- Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility.
- Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline.
- Develop and implement evidence-based treatment plans tailored to the needs of each patient.
- Collaborate with facility staff, interdisciplinary teams, and family members to support patient care.
- Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR).
- Monitor patient progress and adjust treatment plans as needed.
Requirements:
- Active and unrestricted license to practice as a Licensed Marriage and Family Therapist in State applying for.
- Effective oral and written communication in English
- Basic proficiency with technology, including electronic health records (EHR).
- Strong organizational and documentation skills, with attention to regulatory compliance.
- Ability to provide in-person services at assigned facilities, up to 45 minutes.
- Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day.
- Full Vaccination and Booster Status may be required in some facilities.
Preferred Qualifications:
- Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting.
- History of treating Anxiety, Depression and Adjustment Disorders.
- Psych or Addictions experience is a plus.
- Excellent time management and organizational skills.
SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD.
#HP
Compensation details: 56 Yearly Salary
PI8845c0bef76c-37344-39632870
Clinical Psychologist
Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one that offers real work-life balance? If so, read on and apply today!
Senior Care Therapy is seeking full-time or part-time Licensed Psychologists to join our mission of providing in-person psychotherapy services to the geriatric population. We currently serve over 300 Skilled Nursing Facilities including sub-acute, long-term care, and assisted livings throughout NJ, NY, PA, and MD.
As a clinician owned and operated company, SCT takes pride in providing supportive counseling through patient-centered psychology services that has a meaningful impact on residents' mood, functioning, and overall quality of life. By working collaboratively with facility staff, SCT aims to improve outcomes for both residents and the care teams that support them. We are committed to providing the highest level of psychological services and to being at the forefront of ever-changing regulations, needs, and trends.
At SCT, we handle all the administrative responsibilities -- including billing, insurance, credentialing, and pre certifications --- so you can do what you do best: providing exceptional clinical care!
What We Provide:
- Customizable Part-time or Full-Time opportunities available, tailored to align with your personal and professional goals.
- 32-hour and 40-hour equivalent work week opportunities
- Salary ranges from $80,000-$125,000 with Uncapped FFS Bonus Opportunity!
- Part Time: Fee for Service Opportunities
- Now Offering a Sign-On Bonus Up To $8,000 for Full Time Employees
- Rewarding experiences working with the senior population
- Flexible Daytime Hours with Autonomy
- No Admin Tasks! No cancellations! No no-shows!
- EHR Your Way! Efficient, user friendly, clinician designed EMR.
- SCT University
- CEU Reimbursement Program
- Psychologist led training on day one with ongoing support.
- Clinical Team Support: peer-to-peer learning.
- Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success
- Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time)
- 401(k) plan with up to 3% company match offered Day 1! (PT and FT)
- Malpractice Insurance Provided
- PTO & Holiday (Full-Time)
Key Responsibilities:
- Conduct individual and group psychotherapy sessions for patients in a subacute or skilled nursing facility.
- Assess, diagnose, and treat a wide range of emotional and behavioral health conditions, including depression, anxiety, adjustment disorders, and cognitive decline.
- Develop and implement evidence-based treatment plans tailored to the needs of each patient.
- Collaborate with facility staff, interdisciplinary teams, and family members to support patient care.
- Maintain accurate and timely clinical documentation in accordance with regulatory standards using our clinician-designed electronic medical/health system (EHR).
- Monitor patient progress and adjust treatment plans as needed.
Requirements:
- Doctoral degree (Ph.D. or Psy. D.) in Clinical Psychology for an accredited institution.
- Active and unrestricted license to practice as a Psychologist in State applying for.
- Effective oral and written communication in English
- Basic proficiency with technology, including electronic health records (EHR).
- Strong organizational and documentation skills, with attention to regulatory compliance.
- Ability to provide in-person services at assigned facilities, up to 45 minutes.
- Ability to walk, stand, and move between patient rooms and offices within the facility throughout the day.
- Full Vaccination and Booster Status may be required in some facilities.
Preferred Qualifications:
- Previous clinical experience in a subacute, long-term care, or geriatric healthcare setting.
- History of treating Anxiety, Depression and Adjustment Disorders.
- Psych or Addictions experience is a plus.
- Excellent time management and organizational skills.
SCT welcomes individuals with a variety of licensure types to join our exceptional team. We encourage you to reach out directly to learn more about current openings! Currently Hiring for Clinical Psychologist, LCSW, LPC, LMHC, and LMFT located in NJ, NY, PA, or MD.
Compensation details: 8 Yearly Salary
PI7e3dbb276e81-37344-39205776
This role involves building client relationships, developing tailored solutions, and managing the full consultative selling process.
The ideal candidate must have over 10 years of experience in complex managed services sales and demonstrate strong leadership and strategic thinking skills.
The position offers flexibility to work from anywhere in the US.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.
The role involves leading enterprise risk governance in digital banking operations, focusing on operational, regulatory, and financial risk.
With a requirement of over 12 years of risk leadership experience in banking or fintech, candidates should also hold a Bachelor's degree in Finance, Risk Management, or Business.
The compensation ranges from $250,000 to $380,000 plus bonuses and equity.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.
At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients and constant interruptions, you provide one-on-one care in the home, allowing you to focus fully on your patient and deliver care with confidence and consistency.
In this role, you'll support pediatric patients with skilled nursing needs while working closely with a registered nurse and clinical leadership. LPNs who thrive here value meaningful patient relationships, clear direction, and the reassurance of knowing support is always available when needed.
If you're an LPN looking for a role that offers stability, support, and the ability to make a real difference in a child's life, this position was designed with you in mind.
Care Options for Kids Benefits
~ Paid Time Off (PTO) and flexible schedule
~ Medical, dental, and vision coverage
~401(k) retirement plan
~ Weekly pay and direct deposit
~24/7 On-Call for support
~ CEU credits
~ Training opportunities
~ Nurse Referral Bonus
Support That Keeps You Safe and Confident
~ Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.
~24/7 on-call clinical support whenever guidance is needed
~ Clear plans of care with RN oversight
~ PPE provided in every home, including masks, gloves, and hand sanitizer
~ Care delivered in alignment with CDC safety guidelines
~ A clinical team focused on nurse safety and success
Requirements
Valid New Jersey LPN License or Multistate License
Physical from within three years
PPD or Chest X-Ray
Valid BLS CPR card (obtained in person not online)
Valid driver's license
G-tube, trach, vent experience or willing to train
Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#APPNUNEP #RDNUNEP
Salary:
$66560.00 - $79040.00 / year
Remote working/work at home options are available for this role.
Position: Customer Support Associate
Location: Remote (New Hampshire)
Compensation: Base Pay: $21.00 - $22.50 / hour
Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses
What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.
Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.
Responsibilities:
- Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
- Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
- Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
- Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
- Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
- Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.
Ideal Profile:
- 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
- Master of professional communication with ability to command high volume inquiries
- Fast and accurate typist: 50+ WPM required
- Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
- Excited by technology and sees AI as a partner that enhances skills
The Puffy DNA
We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.
- Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
- Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
- Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
- Go All-In: When the mission demands it, we rally as one team to cross the finish line.
Your Total Compensation & Benefits
Compensation:
- Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential
Health & Protection:
- Comprehensive medical, dental, and vision insurance
Time Off:
- Generous Paid Time Off (PTO) + US Public holidays
Work Environment:
- Access to AI-native tool stack
- Learning & development opportunities
- International team collaboration (14+ nationalities)
Other Benefits:
- 401(k) with Company Match
- Free Puffy mattress after 6 months
- $1,000 Puffy/Halo Board store credit after 1 year
Ready to Shape Your Story?
Click "Apply" and take the first step.
Remote working/work at home options are available for this role.
Job Description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
*Class start date 04/06/2026
Job Overview
Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
- Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
- Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
- Promote and communicate current sales and loyalty promotions.
- Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
- Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
- Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
- Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
- Always act with integrity, humanity, humility, and respect.
- Regular, dependable attendance and punctuality.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.
Who You Are
- Ability to integrate Bloomingdale’s customer experience model into all interactions
- Adaptable and able to adjust quickly to changing customer expectations and needs
- Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Experience in customer service or a related field, preferably in the credit services industry or luxury selling
- Strong verbal and written communication skills
- Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- High-School diploma or related experience
Essential Physical Requirements You Will Perform
- This position requires talking, sitting and reaching with arms and hands.
- Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
- Reaching, including above eye level
- Involves close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
- Able to navigate multiple computer applications from a dual monitor setup
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
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Job Info
- Job IdentificationREQ_722561
- Job CategoryStores
- Posting Date02/23/2026, 12:21 PM
- Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US
Remote working/work at home options are available for this role.
