Jobs in Wolf Trap Virginia

585 positions found — Page 13

Sous Chef
✦ New
Salary not disclosed
Virginia beach, VA 1 day ago

We are seeking a dedicated and driven Sous Chef to join our culinary leadership team and support the Executive Chef in overseeing daily kitchen operations. This is an exciting opportunity to grow within a respected and expanding hospitality group while contributing to a culture of excellence, teamwork, and hospitality.


The ideal candidate is hands-on in the kitchen, passionate about consistency and presentation, and skilled at mentoring others. They will help lead a talented team in delivering exceptional guest experiences while maintaining the highest standards of quality, safety, and efficiency.


Sous Chef Benefits/Compensation:

  • Competitive base salary ($65K$74K) plus bonus
  • Health, dental, and vision insurance
  • Company-paid life insurance and Employee Assistance Program
  • Paid parental leave and weekly pay
  • Annual merit increase
  • Career growth opportunities within a nationally expanding hospitality group


Sous Chef Requirements/Responsibilities:

  • 2+ years of leadership experience within a full-service kitchen
  • Assist in daily BOH operations, ensuring food is prepared and presented to brand standards
  • Support inventory management, stock rotation, and waste reduction
  • Train and mentor line cooks, prep cooks, and BOH staff to maintain consistency and performance
  • Uphold safety, sanitation, and cleanliness standards across all kitchen operations
  • Ensure smooth kitchen workflow during service, addressing issues promptly and professionally
  • Step into cooking or prep roles as needed to support the team during peak periods
  • Collaborate with Executive Sous Chef and FOH leadership to ensure timely and accurate food delivery
  • Maintain clear communication between BOH and FOH to ensure seamless guest experiences
  • Culinary degree preferred; ServSafe certification required or ability to obtain upon hire
Not Specified
Team Leader
✦ New
Salary not disclosed
Norfolk, VA 1 day ago
Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...
  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional
What You'll Bring To The Team...
  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Your Expertise
  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
Why Work For Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

Employee Assistance Program with Health Advocate.

  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

Check out all available .

The community you will join: At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

*Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

Sponsored Job #44101

Not Specified
Full-Time Cook II
✦ New
Salary not disclosed
Virginia 1 day ago
Description:

Westminster Canterbury of Lynchburg, a 5-Star rated Continuing Care Retirement Community in Central VA is seeking a Cook II to join our team! Full-time position available with complete benefits package including Medical, Dental, Vision, Paid Time Off, 403B with match, and more.

Responsible to prepare and cook food requiring short and broader preparation time, complete food preparation duties, receive inventory, move and lift foodstuffs and supplies, and ensure high customer/resident satisfaction. Ensure compliance with all state and federal requirements for the department.

  • Prepares and cooks to order foods requiring short and broader preparation time.
  • May produce food and serve customers at an a la carte station and may operate a grill station.
  • Prepares food in accordance with current applicable federal, state and corporate standards, guidelines and regulations to ensure high-quality food service is provided.
  • Reads food order or received verbal instructions on food required by customers, and prepares and cooks food according to instructions.
  • Provides the highest quality of service to customers at all times.
  • Follows basic recipes and/or product directions for preparing, seasoning, cooking, tasting, carving, and serving soups, meats, vegetables, desserts, and other foodstuffs for consumption in eating establishments.
  • Prepares foods by operating a variety of kitchen equipment to measure and mix ingredients, washing, peeling, cutting and shredding fruits and vegetables, and trimming and cutting meat, poultry or fish for culinary use.
  • Tastes products, reads menus, estimates food requirements, check production, and keep records in order to accurately plan production requirements and requisition supplies and equipment.
  • May clean and sanitize work stations and equipment and must follow all Westminster Canterbury, client and regulatory rules and procedures.



Requirements:
  • Must be a high school graduate or GED.
  • Minimum of two years (3 to 4 years preferred) restaurant cooking experience.
  • Cross-trained in various jobs within department or ability to do so.
  • Serve Safe certificate required or must be willing to obtain within 6 months.
  • Knowledge of food handling and safety procedures. Knowledge of HACCP preferred.
  • Supervisory experience preferred.
  • Ability to work well with all types of individuals.

Westminster Canterbury of Lynchburg is committed to best practices for infection control; therefore, we will require all team members to receive the influenza vaccine and recommend the COVID-19 vaccine.


PIa02290d8cb62-26289-39662072

permanent
Paralegal / Legal Assistant- 3560814
✦ New
Salary not disclosed
Norfolk, VA 1 day ago

Please connect with me on LinkedIn as well @Felicia Larion


Job Title: Paralegal / Legal Assistant

Location: Norfolk, VA 23510

Salary/Payrate: $45K-55K + annual bonus and benefits

Work Environment: Onsite - Paid parking in the building

Work Schedule: 8:30 AM – 5:30 PM (1-hour lunch)

Term: Permanent / Fulltime

Referral Fee: AMS will pay $500 should the person you refer gets hired


Job Description:

A well-established law firm in Norfolk is seeking an experienced Paralegal / Legal Assistant to support two attorneys, including a senior partner. This role offers exposure to a diverse practice including traffic, civil and criminal litigation, real estate, collections, and personal injury matters.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced legal environment with competing deadlines.


Key Responsibilities

  • Provide full administrative and paralegal support to two attorneys, including a senior partner
  • Assist with matters involving traffic, civil and criminal litigation, real estate, collections, and personal injury
  • Draft and prepare legal documents and correspondence
  • Manage attorney calendars and ensure accurate docketing of deadlines
  • Assist with the discovery process, including organizing and reviewing materials
  • File pleadings and documents in General District and Circuit Courts
  • Maintain organized client files and documentation
  • Communicate professionally with clients, courts, and outside parties
  • Handle multiple matters simultaneously while prioritizing based on deadlines and attorney needs

Qualifications

  • Minimum 3 years of legal assistant/paralegal experience required (5+ years preferred)
  • Strong understanding of the litigation discovery process
  • Experience with General District and Circuit Court filing procedures
  • Knowledge of federal court procedures is a plus, but not required
  • Excellent organizational, communication, and interpersonal skills
  • Strong typing skills and professional phone presence
  • Ability to work independently and collaboratively in a team environment
  • Demonstrated attention to detail and accuracy
  • Strong time management and the ability to shift quickly between multiple matters in a fast-paced setting
  • High level of professionalism, discretion, and commitment to client confidentiality
Not Specified
Paralegal- 3560912
✦ New
🏢 AMS Staffing Inc.
Salary not disclosed
Norfolk, VA 1 day ago

Please connect with me on LinkedIn as well @Felicia Larion


Job Title: Paralegal

Location: Norfolk, VA 23510

Salary/Payrate: $35K-45K + annual bonus and benefits

Work Environment: Onsite - Paid parking in the building

Work Schedule: 8:30 AM – 5:30 PM (1-hour lunch)

Term: Permanent / Fulltime

Referral Fee: AMS will pay $500 should the person you refer gets hired

Job Description:

We are seeking an experienced Paralegal to support a firm partner. This traditional paralegal role provides exposure to a broad range of legal matters, including traffic, family law, civil and criminal litigation, personal injury, guardianships, adoptions, real estate, and collections.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment with multiple priorities and tight deadlines.



Key Responsibilities

  • Support a firm partner with a variety of legal matters
  • Draft and prepare legal documents and correspondence
  • Maintain organized client files and accurate documentation
  • Manage calendars and ensure deadlines are met
  • Communicate professionally with clients, courts, and outside parties
  • Assist with court filings and procedural requirements as needed
  • Work independently while also contributing to a collaborative team environment


Qualifications

  • Minimum of three years of paralegal or legal assistant experience preferred
  • Strong organizational, communication, and interpersonal skills
  • Attention to detail and accuracy in all work
  • Knowledge of the importance of client confidentiality and proper documentation
  • Proficiency in typing and effective phone etiquette
  • Strong work ethic, punctuality, and ability to follow instructions
  • Ability to switch efficiently between files, tasks, and different types of matters
  • Personable, adaptable, self-motivated, and flexible
Not Specified
Server
✦ New
Salary not disclosed
Norfolk, Virginia 1 day ago

We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each dining experience is memorable. You will be responsible for taking orders, serving food and beverages, and maintaining a welcoming atmosphere for our guests. If you have a passion for food service and enjoy working in a collaborative environment, we would love to hear from you.

Responsibilities

  • Greet and seat guests promptly with a friendly demeanor.
  • Present menus and provide detailed information about food and beverage offerings.
  • Take accurate orders and relay them to the kitchen staff efficiently.
  • Serve food and drinks in a timely manner while ensuring presentation standards are met.
  • Upsell menu items to enhance guest experience and increase sales.
  • Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
  • Maintain cleanliness of the dining area, including tables, chairs, and service stations.
  • Handle cash transactions accurately and manage payments effectively.
  • Collaborate with kitchen staff to ensure smooth service during peak hours.

Skills

  • Strong guest services skills with the ability to create a welcoming environment.
  • Excellent time management skills to handle multiple tables efficiently.
  • Upselling techniques to enhance guest experience and boost sales.
  • Previous experience in food service or restaurant environments preferred.
  • Knowledge of food handling practices to ensure safety and compliance.
  • Basic math skills for processing payments accurately.
  • Experience in fine dining settings is a plus.
  • Ability to perform food preparation tasks as needed.

Join our team as a Server where your passion for hospitality will shine! We look forward to welcoming individuals who thrive in a vibrant atmosphere dedicated to exceptional guest experiences.

Job Type: Part- time

Lunch shift hours are 10am-3pm (approximate)

Dinner shift hours are 345pm-close (9pm)

Servers need to be available for at least 4 lunches a week including Saturday and Sunday. 

Required qualifications:

  • Legally authorized to work in the United States
  • 16 years or older
Not Specified
Customer Service Associate
✦ New
Salary not disclosed
Norfolk, Virginia 1 day ago

Starting hiring pay at: $16.25

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you dont have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

  • Team player
  • Excellent communicator
  • Happy, Courteous and Enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Benefits available for hourly Crew:

  • Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renters Insurance, and ID Theft Protection
  • OnePass Gym Membership Program
  • 401(k) With Safe Harbor Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program
  • Education assistance
  • Pet Insurance

Perks & Rewards for hourly Crew:

  • Paid Time Off*
  • Closed for all major holidays**
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors and other areas of the Restaurant
  • Taking orders from Customers and processing payments efficiently
  • Follow proper safety procedures when handling and/or preparing food
  • Ability to multitask

ADDITIONAL REQUIREMENTS:

  • Must be 16 years of age or older
  • Provide all Customers with quick and friendly service
  • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
  • Work under pressure and at a fast pace
  • Align with Raising Canes culture by balancing Working Hard and Having Fun
  • Take initiative
  • Comply with Company policies

Raising Canes appreciates & values individuality. EOE

Required

Preferred

Job Industries

  • Other
Not Specified
Cook
✦ New
🏢 Raising Cane's
Salary not disclosed
Norfolk, Virginia 1 day ago

Starting hiring pay at: $16.25

As a Cook at Raising Canes, you will set the pace of the Restaurant by ensuring all of the food we serve meets our high standards. Working in the Kitchen at Raising Canes is a fun and fast paced environment. Crank up the music and have some fun while you are working hard to prepare the highest quality chicken finger meals for our customers to enjoy. Starting out in the back of the house at Raising Canes can lead to many promotional opportunities for Cooks to grow their career by moving into advanced roles like Bird Specialist or Certified Trainer.

We are looking to immediately hire entry level and experienced Cooks who can thrive in an upbeat and fast-paced food service environment.We are hiring immediately for Cooks that can work all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you dont have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Cook on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team

Qualities of awesome Canes Restaurant Cook:

  • Team player
  • Excellent communicator
  • Happy, Courteous and Enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Benefits available for hourly Crew:

  • Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renters Insurance, and ID Theft Protection
  • OnePass Gym Membership Program
  • 401(k) With Safe Harbor Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program
  • Education assistance
  • Pet Insurance

Perks & Rewards for hourly Crew:

  • Paid Time Off*
  • Closed for all major holidays**
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors and other areas of the Restaurant
  • Taking orders from Customers and processing payments efficiently
  • Follow proper safety procedures when handling and/or preparing food
  • Ability to multitask

ADDITIONAL REQUIREMENTS:

  • Must be 16 years of age or older
  • Provide all Customers with quick and friendly service
  • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
  • Work under pressure and at a fast pace
  • Align with Raising Canes culture by balancing Working Hard and Having Fun
  • Take initiative
  • Comply with Company policies

Raising Canes appreciates & values individuality. EOE

Required

Preferred

Job Industries

  • Other
Not Specified
Restaurant Crewmember
✦ New
🏢 Raising Cane's
Salary not disclosed
Norfolk, Virginia 1 day ago

Starting hiring pay at: $16.25

Restaurant Crewmembers at Raising Canes will wear many hats (including a Raising Canes hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between.Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other restaurant or service-oriented role - we have a position for you.

We offer competitive pay and benefits for all positions. Even if you dont have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Restaurant Crewmembers:

  • Team player
  • Excellent communicator
  • Happy, Courteous and Enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Benefits available for hourly Crew:

  • Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renters Insurance, and ID Theft Protection
  • OnePass Gym Membership Program
  • 401(k) With Safe Harbor Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program
  • Education assistance
  • Pet Insurance

Perks & Rewards for hourly Crew:

  • Paid Time Off*
  • Closed for all major holidays**
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors and other areas of the Restaurant
  • Taking orders from Customers and processing payments efficiently
  • Follow proper safety procedures when handling and/or preparing food
  • Ability to multitask

ADDITIONAL REQUIREMENTS:

  • Must be 16 years of age or older
  • Provide all Customers with quick and friendly service
  • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
  • Work under pressure and at a fast pace
  • Align with Raising Canes culture by balancing Working Hard and Having Fun
  • Take initiative
  • Comply with Company policies

Raising Canes appreciates & values individuality. EOE

Required

Preferred

Job Industries

  • Other
Not Specified
Customer Support & Internal Sales Representative
✦ New
Salary not disclosed
Virginia Beach, VA 1 day ago

About the Company



Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.



About the Role



We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.



Responsibilities



  • Order Management & Fulfillment
  • Accurately enter, manage, and monitor customer orders in SAP.
  • Coordinate production schedules, inventory levels, and delivery timelines.
  • Expedite orders and coordinate air freight/import shipments when required.
  • Track lost or damaged shipments and manage return logistics.
  • Maintain open order and inventory forecast reports (P2D).
  • Proactively communicate order updates, delays, and changes to customers.
  • Pricing & Profitability Management
  • Approve and analyze pricing requests within established guidelines.
  • Evaluate margin impact using cost-of-goods data.
  • Generate material numbers to determine cost structures.
  • Prepare and maintain Competitive Pricing Reports (CPRs).
  • Support special pricing arrangements and volume-based agreements.
  • Provide historical cost and margin analysis to Territory Sales Managers.
  • Customer & Account Management
  • Serve as primary contact for customer and distributor inquiries.
  • Oversee new account applications and evaluate credit worthiness.
  • Maintain SAP account records and documentation.
  • Resolve service issues, complaints, returns, and disputes.
  • Provide invoices, delivery notes, and pricing documentation upon request.
  • Inventory & Financial Support
  • Monitor consignment and ABR inventory accounts.
  • Prepare inventory count sheets and reconcile discrepancies.
  • Support Accounts Receivable with past-due balances and disputes.
  • Upload invoices to customer portals and assist with reconciliation requests.
  • Sales & Operational Support
  • Support Territory Sales Managers with profitability analysis and reporting.
  • Prepare open order and sales activity reports.
  • Coordinate international shipments and proforma invoices.
  • Assist Customer Service with escalated issue resolution.


Qualifications



  • Associate degree in Business, Marketing, or related field
  • 2+ years of experience in Customer Service, Sales Support, or Inside Sales
  • Proficiency in Microsoft Office (Excel, Word)
  • D365 CRM experience
  • Strong analytical and communication skills
  • Authorized to work in the United States


Required Skills



  • Customer Service Excellence: Responsive, solution-oriented, and professional
  • Pricing & Margin Analysis: Understands cost drivers and profitability impact
  • ERP & CRM Proficiency: Strong working knowledge of SAP and D365
  • Supply Chain Coordination: Aligns production, logistics, and customer demand
  • Financial Acumen: Cost awareness and margin sensitivity
  • Organizational Agility: Manages multiple priorities under deadlines
  • Attention to Detail: Ensures accuracy in orders, pricing, and documentation
  • Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations


Preferred Skills



  • Bachelor’s degree
  • 3–5 years of experience in Sales Operations or Internal Sales
  • SAP experience
  • Experience in coated abrasives or industrial distribution
  • Familiarity with pricing models and margin analysis


Pay range and compensation package



Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.



Equal Opportunity Statement



What Success Looks Like (First 12 Months)



  • Orders are entered accurately with minimal rework or corrections
  • Pricing approvals align with margin targets and company guidelines
  • Customers receive proactive communication and timely resolution of issues
  • Inventory and consignment accounts remain accurate and reconciled
  • Territory Sales Managers receive reliable profitability and sales reporting
  • Reduced disputes, improved on-time delivery, and strengthened customer relationships
  • Consistent execution that protects both service standards and profitability
Not Specified
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