Jobs in Windsor Dane County, WI

211 positions found — Page 2

Maintenance Technician
✦ New
Salary not disclosed
Maintenance Technician (Full-Time, 4-Day Work Week) Location: Madison Pay: $24-$26 per hour Schedule: 4x10-hour days (Full-time) Employer: Lutheran Social Services (LSS) Make a Difference With Your Skills Are you looking to use your maintenance skills to improve the quality of people's lives? Join Lutheran Social Services (LSS) as a Maintenance Technician and help maintain safe, functional, and welcoming environments for our residents and staff.

In this role, you'll work four 10-hour days each week and cover maintenance needs across properties in Madison, Beaver Dam, and Columbus.

You'll complete a variety of repair, inspection, and upkeep tasks that directly support our mission of serving the community.

What You'll Do Perform skilled and semi-skilled maintenance work on apartment buildings, offices, and program sites.

Handle plumbing, electrical, HVAC, carpentry, and general repairs.

Conduct preventative maintenance and safety inspections.

Maintain property appearance, curb appeal, and code compliance.

Respond to emergency maintenance calls as part of an on-call rotation.

Collaborate with team members, vendors, and contractors.

Operate snow removal and grounds maintenance equipment.

Purchase supplies and materials as needed within budget guidelines.

What We're Looking For High school diploma or GED preferred.

2 years of general maintenance or building repair experience preferred.

Knowledge of building systems (plumbing, electrical, HVAC, carpentry).

Ability to read blueprints and follow safety procedures.

Strong teamwork and communication skills.

Valid driver's license and reliable transportation (required).

Willingness to travel between locations in Madison, Beaver Dam, and Columbus.

Why Join LSS? We care about our employees as much as we care about the people we serve.

LSS offers: Competitive Pay: $24-$26/hour Full Benefits Package
- Medical, Dental, and Vision Insurance Paid Time Off 10 Paid Holidays Mileage Reimbursement 403(b) Retirement Plan with employer contributions Public Service Loan Forgiveness (PSLF) Eligibility Calm Premium Wellness App Access Early Earned Wage Access through UKG Wallet Employee Assistance Program (EAP) Annual pay raises and service recognition awards About LSS At Lutheran Social Services (LSS) , we believe in helping people live their best lives.

As one of the largest nonprofit organizations in the region, we provide housing, behavioral health, and community support programs that make a lasting impact.

Apply Today If you take pride in your work, enjoy hands-on problem-solving, and want to use your skills to make a difference, apply today to join the LSS team! LSS is an Equal Opportunity/Affirmative Action employer.
permanent
Full Time Maintenance Technician
✦ New
🏢 Lutheran Social Services of WI & Upper MI
Salary not disclosed
Monona, WI, Dane County, WI 2 hours ago
Maintenance Technician (Full-Time, 4-Day Work Week) Location: Madison Pay: $24-$26 per hour Schedule: 4x10-hour days (Full-time) Employer: Lutheran Social Services (LSS) Make a Difference With Your Skills Are you looking to use your maintenance skills to improve the quality of people's lives? Join Lutheran Social Services (LSS) as a Maintenance Technician and help maintain safe, functional, and welcoming environments for our residents and staff.

In this role, you'll work four 10-hour days each week and cover maintenance needs across properties in Madison, Beaver Dam, and Columbus.

You'll complete a variety of repair, inspection, and upkeep tasks that directly support our mission of serving the community.

What You'll Do Perform skilled and semi-skilled maintenance work on apartment buildings, offices, and program sites.

Handle plumbing, electrical, HVAC, carpentry, and general repairs.

Conduct preventative maintenance and safety inspections.

Maintain property appearance, curb appeal, and code compliance.

Respond to emergency maintenance calls as part of an on-call rotation.

Collaborate with team members, vendors, and contractors.

Operate snow removal and grounds maintenance equipment.

Purchase supplies and materials as needed within budget guidelines.

What We're Looking For High school diploma or GED preferred.

2 years of general maintenance or building repair experience preferred.

Knowledge of building systems (plumbing, electrical, HVAC, carpentry).

Ability to read blueprints and follow safety procedures.

Strong teamwork and communication skills.

Valid driver's license and reliable transportation (required).

Willingness to travel between locations in Madison, Beaver Dam, and Columbus.

Why Join LSS? We care about our employees as much as we care about the people we serve.

LSS offers: Competitive Pay: $24-$26/hour Full Benefits Package
- Medical, Dental, and Vision Insurance Paid Time Off 10 Paid Holidays Mileage Reimbursement 403(b) Retirement Plan with employer contributions Public Service Loan Forgiveness (PSLF) Eligibility Calm Premium Wellness App Access Early Earned Wage Access through UKG Wallet Employee Assistance Program (EAP) Annual pay raises and service recognition awards About LSS At Lutheran Social Services (LSS) , we believe in helping people live their best lives.

As one of the largest nonprofit organizations in the region, we provide housing, behavioral health, and community support programs that make a lasting impact.

Apply Today If you take pride in your work, enjoy hands-on problem-solving, and want to use your skills to make a difference, apply today to join the LSS team! LSS is an Equal Opportunity/Affirmative Action employer.
permanent
Maintenance Technician Building Technician
✦ New
🏢 Lutheran Social Services of WI & Upper MI
Salary not disclosed
Building Maintenance Technician Columbus / Beaver Dam / Saukville Full-Time 7 AM
- 5 PM, Monday through Thursday Rotating On-Call $24-$26/hour Comprehensive Benefits Immediate Opening Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team.

This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Columbus, Beaver Dam, Saukville and surrounding areas in Wisconsin.

Key Responsibilities: Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more Conduct preventative maintenance on boilers, water heaters, and mechanical systems Maintain property appearance, landscaping, and snow removal Respond to emergency maintenance calls (rotating on-call schedule) Ensure compliance with HUD, WHEDA, REAC, and local codes Monitor vendor work and maintain accurate documentation Assist with unit turnovers, equipment setup, and facility inspections Qualifications: High school diploma or GED preferred 2 years of experience in building and grounds maintenance Knowledge of building systems, tools, and safety procedures Ability to read blueprints and perform heavy manual labor Valid driver's license and reliable transportation (MVR check required) Benefits: Public Service Loan Forgiveness (PSLF) eligibility Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Mileage reimbursement Paid Time Off 10 Paid Holidays 403(b) Retirement Plan with contribution option Annual raises prioritized Calm Wellness App
- Premium Access Early Earned Wage Access via UKG Wallet Employee Assistance Program Service Awards & Recognition Work Environment: Indoor/outdoor settings with exposure to weather and household allergens Occasional lifting/moving up to 100 lbs Travel to multiple LSS sites as needed Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE).

If you're a motivated maintenance professional who values service and community, we'd love to hear from you.

Apply now and help us build stronger communities-one repair at a time.
permanent
Residential Maintenance Technician
✦ New
🏢 Lutheran Social Services of WI & Upper MI
Salary not disclosed
Monona, WI, Dane County, WI 2 hours ago
Maintenance Technician (Full-Time, 4-Day Work Week) Location: Madison Pay: $24-$26 per hour Schedule: 4x10-hour days (Full-time) Employer: Lutheran Social Services (LSS) Make a Difference With Your Skills Are you looking to use your maintenance skills to improve the quality of people's lives? Join Lutheran Social Services (LSS) as a Maintenance Technician and help maintain safe, functional, and welcoming environments for our residents and staff.

In this role, you'll work four 10-hour days each week and cover maintenance needs across properties in Madison, Beaver Dam, and Columbus.

You'll complete a variety of repair, inspection, and upkeep tasks that directly support our mission of serving the community.

What You'll Do Perform skilled and semi-skilled maintenance work on apartment buildings, offices, and program sites.

Handle plumbing, electrical, HVAC, carpentry, and general repairs.

Conduct preventative maintenance and safety inspections.

Maintain property appearance, curb appeal, and code compliance.

Respond to emergency maintenance calls as part of an on-call rotation.

Collaborate with team members, vendors, and contractors.

Operate snow removal and grounds maintenance equipment.

Purchase supplies and materials as needed within budget guidelines.

What We're Looking For High school diploma or GED preferred.

2 years of general maintenance or building repair experience preferred.

Knowledge of building systems (plumbing, electrical, HVAC, carpentry).

Ability to read blueprints and follow safety procedures.

Strong teamwork and communication skills.

Valid driver's license and reliable transportation (required).

Willingness to travel between locations in Madison, Beaver Dam, and Columbus.

Why Join LSS? We care about our employees as much as we care about the people we serve.

LSS offers: Competitive Pay: $24-$26/hour Full Benefits Package
- Medical, Dental, and Vision Insurance Paid Time Off 10 Paid Holidays Mileage Reimbursement 403(b) Retirement Plan with employer contributions Public Service Loan Forgiveness (PSLF) Eligibility Calm Premium Wellness App Access Early Earned Wage Access through UKG Wallet Employee Assistance Program (EAP) Annual pay raises and service recognition awards About LSS At Lutheran Social Services (LSS) , we believe in helping people live their best lives.

As one of the largest nonprofit organizations in the region, we provide housing, behavioral health, and community support programs that make a lasting impact.

Apply Today If you take pride in your work, enjoy hands-on problem-solving, and want to use your skills to make a difference, apply today to join the LSS team! LSS is an Equal Opportunity/Affirmative Action employer.
permanent
Maintenance
✦ New
🏢 Lutheran Social Services of WI & Upper MI
Salary not disclosed
Sun Prairie, WI, Dane County, WI 2 hours ago
Building Maintenance Technician Columbus / Beaver Dam / Saukville Full-Time 7 AM
- 5 PM, Monday through Thursday Rotating On-Call $24-$26/hour Comprehensive Benefits Immediate Opening Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team.

This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Columbus, Beaver Dam, Saukville and surrounding areas in Wisconsin.

Key Responsibilities: Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more Conduct preventative maintenance on boilers, water heaters, and mechanical systems Maintain property appearance, landscaping, and snow removal Respond to emergency maintenance calls (rotating on-call schedule) Ensure compliance with HUD, WHEDA, REAC, and local codes Monitor vendor work and maintain accurate documentation Assist with unit turnovers, equipment setup, and facility inspections Qualifications: High school diploma or GED preferred 2 years of experience in building and grounds maintenance Knowledge of building systems, tools, and safety procedures Ability to read blueprints and perform heavy manual labor Valid driver's license and reliable transportation (MVR check required) Benefits: Public Service Loan Forgiveness (PSLF) eligibility Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Mileage reimbursement Paid Time Off 10 Paid Holidays 403(b) Retirement Plan with contribution option Annual raises prioritized Calm Wellness App
- Premium Access Early Earned Wage Access via UKG Wallet Employee Assistance Program Service Awards & Recognition Work Environment: Indoor/outdoor settings with exposure to weather and household allergens Occasional lifting/moving up to 100 lbs Travel to multiple LSS sites as needed Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE).

If you're a motivated maintenance professional who values service and community, we'd love to hear from you.

Apply now and help us build stronger communities-one repair at a time.
permanent
Building Maintenance Technician
✦ New
🏢 Lutheran Social Services of WI & Upper MI
Salary not disclosed
Sun Prairie, WI, Dane County, WI 2 hours ago
Building Maintenance Technician Columbus / Beaver Dam / Saukville Full-Time 7 AM
- 5 PM, Monday through Thursday Rotating On-Call $24-$26/hour Comprehensive Benefits Immediate Opening Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team.

This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Columbus, Beaver Dam, Saukville and surrounding areas in Wisconsin.

Key Responsibilities: Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more Conduct preventative maintenance on boilers, water heaters, and mechanical systems Maintain property appearance, landscaping, and snow removal Respond to emergency maintenance calls (rotating on-call schedule) Ensure compliance with HUD, WHEDA, REAC, and local codes Monitor vendor work and maintain accurate documentation Assist with unit turnovers, equipment setup, and facility inspections Qualifications: High school diploma or GED preferred 2 years of experience in building and grounds maintenance Knowledge of building systems, tools, and safety procedures Ability to read blueprints and perform heavy manual labor Valid driver's license and reliable transportation (MVR check required) Benefits: Public Service Loan Forgiveness (PSLF) eligibility Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Mileage reimbursement Paid Time Off 10 Paid Holidays 403(b) Retirement Plan with contribution option Annual raises prioritized Calm Wellness App
- Premium Access Early Earned Wage Access via UKG Wallet Employee Assistance Program Service Awards & Recognition Work Environment: Indoor/outdoor settings with exposure to weather and household allergens Occasional lifting/moving up to 100 lbs Travel to multiple LSS sites as needed Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE).

If you're a motivated maintenance professional who values service and community, we'd love to hear from you.

Apply now and help us build stronger communities-one repair at a time.
permanent
Delivery Driver
✦ New
Salary not disclosed
Windsor, Wisconsin 8 hours ago
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.

Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.

Total flexibility: Dash when it works for you.

Set your own hours and work as much—or as little—as you want.  Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.

Instant cash flow: Get paid the same day you dash with DoorDash Crimson
*.

No deposit fees, no waiting.

Quick and easy start: Sign up in minutes and get on the road fast.
** Simple Process: Just pick up, drop off, and cash out.

Payday is in your back pocket.

Basic Requirements 18+ years old
*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Sign UpApply Now” and complete the sign up process Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification.

The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC.

The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with DoorDash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.
Not Specified
Local Delivery Driver
✦ New
Salary not disclosed
Windsor, WI 8 hours ago
Local Delivery Driver
About Us: Graber Manufacturing, Inc is a family-owned company based in Waunakee, Wisconsin, specializing in high-quality commercial bike racks and site furnishings since 1989. With a strong focus on craftsmanship, sustainability, and community, we design and manufacture our products in-house using recycled U.S.-made materials and environmentally friendly processes. Our team takes pride in creating durable, functional, and aesthetically pleasing products that support communities across the country. Position Overview: Graber Manufacturing, Inc. is seeking a skilled and reliable Diver to join our team in Waunakee, Wisconsin. As a Diver, you will play a vital role in our local delivery operations, ensuring that our products are transported safely and efficiently to our customers within the local area. If you have a strong commitment to safety, attention to detail, and the ability to work independently, we encourage you to apply.
Responsibilities:
  • Local Product Delivery: Safely operate company vehicles to deliver manufactured products to local customers, ensuring timely and accurate deliveries while adhering to all traffic rules and regulations.
  • Loading and Unloading: Load and unload products onto and off of delivery vehicles using proper lifting and handling techniques, ensuring that items are secured and protected during transit.
  • Route Planning: Efficiently plan delivery routes to optimize time and fuel efficiency, taking into consideration traffic conditions and delivery schedules.
  • Product Inspection: Conduct thorough pre and post-trip inspections of delivery vehicles to ensure they are in proper working condition, reporting any issues to the appropriate personnel.
  • Customer Service: Provide exceptional customer service during deliveries, addressing any customer inquiries and maintaining a professional and courteous demeanor at all times.
  • Documentation: Accurately complete delivery logs, receipts, and other required documentation, ensuring that all records are up-to-date and organized.
  • Safety Compliance: Adhere to all safety protocols and guidelines, including proper use of personal protective equipment (PPE), and follow established procedures to ensure the safety of yourself and others.
  • Maintenance: Assist in the routine maintenance of delivery vehicles, reporting any maintenance needs to the maintenance team promptly.
  • Communication: Maintain clear communication with the dispatch team, providing updates on delivery progress and any issues that may arise.
Qualifications:
  • High school diploma or equivalent.
  • Valid driver's license and a clean driving record.
  • Commercial Driver's License (CDL) preferred but not mandatory.
  • Previous experience in delivery, driving, or related field preferred.
  • Strong knowledge of local roads and routes.
  • Ability to navigate using GPS and other navigation tools.
  • Excellent time management and organizational skills.
  • Strong attention to detail and accuracy.
  • Ability to lift and carry heavy objects as required.
  • Strong interpersonal and communication skills.
  • Commitment to safety and compliance.
Physical Requirements:
  • Ability to lift up to 50 pounds.
  • Ability to stand, walk, and bend for extended periods.
  • Comfortable working in various weather conditions.

Compensation details: 25-25


PIaded572f4d31-26289-39813559

Not Specified
Regional Supervisor
✦ New
Salary not disclosed
Waunakee, WI 8 hours ago
Regional Supervisors Wanted

We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight restaurants.

Why Choose TMart?

Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable Certified Regional Supervisor through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!

Our Certified Regional Supervisors

Are Set-Up to Be Successful, Long-Term:

We train our Regional Supervisors to first understand how to lead and operate a single restaurant successfully, then move them, gradually, to oversee more locations. All Managerial hires start with the title \"Management Trainee\". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results / metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to lead a successful, profitable restaurant.

Are Offered Competitive Compensation:

Base Pay: Certified Regional Supervisors' base pay starts at $60K per year.

Monthly Bonus: Regional Supervisors can earn up to an additional $1,600 per month hitting regular metric objectives.

Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week!

Year-End Bonuses: We award bonuses based on profit realized at year-end.

Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.

Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.

Several Other Merit-Based Bonuses!

Are Eligible for a NUMBER of Benefits:

Health Benefits (health, dental, and vision)*

401k and 401K matching*

Short- and Long-Term Disability*

Flexible Spending Account*

Life Insurance*

Paid time off*

Paid training

*Eligibility requirements

Are Eligible for Other Company Perks, Programs, and Advancement:

Use of Company Automobile (clean driving record permitting)

Use of Company Phone

Use of Company Laptop

Certified Regional Supervisors are eligible to advance into our Company Director Training Program and move to the next step of building their career at TMart!

Scholarship Opportunities (up to $3,000 per employee per year)

Flexible Schedules

Employee Assistance Program

Employee Discounts

Annual Apparel Gifts

Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!

Responsibilities Include:

Coaching and developing Restaurant Managers to effectively manage a singular restaurant. This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance. Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams.

Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Managers. Ensuring communication is delivered, as needed, from Restaurant Managers to all required employees. Engaging the appropriate follow-up to see those goals, expectations and initiatives are realized.

Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching and support of personal and professional goals.

Promoting an environment where there is a sense of urgency to satisfy guests. Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.

Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success.

Identifying and resolving issues in a timely manner. Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring. Using information at hand to make decisions and empowers others to make decisions as well.

Understanding and evaluating competition and applying expertise to address business opportunities. Oversees effective execution of all marketing requirement needs, initiatives, and product launches.

Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the Area.

Ensures compliance with applicable laws within district, including Federal, State, and local labor laws.

This position DOES have flexible hours, but Regional Supervisors must be available to work any shift that is required which includes all shifts, holidays, and weekends.

Key Competencies:

FIVE YEARS previous leadership experience in retail, restaurant or hospitality management IS REQUIRED.

Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics.

Organization and effective follow-up with teams is essential for success.

Produces professional and clear, concise communication (both written and spoken).

Demonstrates honesty, integrity, clean image, and a positive influence.

Identify, attract, recruit, and retain individuals with leadership and managerial talent.

Exercises good time-management and problem-solving.

Not Specified
Customer Account Specialist
✦ New
Salary not disclosed
DeForest, WI 8 hours ago

Apply

Description

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.


Customer Account Specialist


LOCATION: DeForest, WI


SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.


REPORTS TO: Customer Service Manager


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


  • Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
  • Verify purchase order information with customers.
  • Request customer numbers and specification sheets from the appropriate departments as needed.
  • Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
  • Identify and collect all information required for creating orders.
  • Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
  • Follow Up with scheduling until acknowledged have ready date is acquired.
  • Distribute order to appropriate departments and send out order acknowledgment to customer.
  • Processing all changes to orders when required.
  • Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
  • Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
  • Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
  • If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
  • Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
  • Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
  • Professionally and effectively respond to any and all customer complaints through following procedures:
  • I. Retrieve required and appropriate information from customer or sales.
  • II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
  • III. Follow up until appropriate disposition of complaint is provided.
  • IV. Provide corrective action to customer, ensuring satisfactory resolution.
  • Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
  • Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
  • Comply with all company policies and procedures.
  • Business travel (infrequent) may be required.
  • Other duties as assigned.

Roto/FPL Specific duties:

  • Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
  • Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
  • Complete and supply all necessary components included in Final Order Job Jacket(s).



Requirements

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE

Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.


LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,

common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw

and interpret bar graphs. Ability to calculate figures and amounts such as discounts,

interest, proportions, and percentages.


REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in

situations where only limited standardization exists. Ability to interpret a variety of

instructions furnished in written, oral, diagram, or schedule form.



PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.



WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:




Not Specified
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