Jobs in Sun Prairie Wi Dane County, WI

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

Customer Account Specialist

LOCATION: DeForest, WI

SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.

REPORTS TO: Customer Service Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
• Verify purchase order information with customers.
• Request customer numbers and specification sheets from the appropriate departments as needed.
• Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
• Identify and collect all information required for creating orders.
• Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
• Follow Up with scheduling until acknowledged have ready date is acquired.
• Distribute order to appropriate departments and send out order acknowledgment to customer.
• Processing all changes to orders when required.
• Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
• Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
• Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
• If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
• Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
• Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
• Professionally and effectively respond to any and all customer complaints through following procedures:
• I. Retrieve required and appropriate information from customer or sales.
• II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
• III. Follow up until appropriate disposition of complaint is provided.
• IV. Provide corrective action to customer, ensuring satisfactory resolution.
• Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
• Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
• Comply with all company policies and procedures.
• Business travel (infrequent) may be required.
• Other duties as assigned.

Roto/FPL Specific duties:

• Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
• Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
• Complete and supply all necessary components included in Final Order Job Jacket(s).

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,

common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw

and interpret bar graphs. Ability to calculate figures and amounts such as discounts,

interest, proportions, and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in

situations where only limited standardization exists. Ability to interpret a variety of

instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

• Local Product Delivery: Safely operate company vehicles to deliver manufactured products to local customers, ensuring timely and accurate deliveries while adhering to all traffic rules and regulations.
• Loading and Unloading: Load and unload products onto and off of delivery vehicles using proper lifting and handling techniques, ensuring that items are secured and protected during transit.
• Route Planning: Efficiently plan delivery routes to optimize time and fuel efficiency, taking into consideration traffic conditions and delivery schedules.
• Product Inspection: Conduct thorough pre and post-trip inspections of delivery vehicles to ensure they are in proper working condition, reporting any issues to the appropriate personnel.
• Customer Service: Provide exceptional customer service during deliveries, addressing any customer inquiries and maintaining a professional and courteous demeanor at all times.
• Documentation: Accurately complete delivery logs, receipts, and other required documentation, ensuring that all records are up-to-date and organized.
• Safety Compliance: Adhere to all safety protocols and guidelines, including proper use of personal protective equipment (PPE), and follow established procedures to ensure the safety of yourself and others.
• Maintenance: Assist in the routine maintenance of delivery vehicles, reporting any maintenance needs to the maintenance team promptly.
• Communication: Maintain clear communication with the dispatch team, providing updates on delivery progress and any issues that may arise.

• High school diploma or equivalent.
• Valid driver's license and a clean driving record.
• Commercial Driver's License (CDL) preferred but not mandatory.
• Previous experience in delivery, driving, or related field preferred.
• Strong knowledge of local roads and routes.
• Ability to navigate using GPS and other navigation tools.
• Excellent time management and organizational skills.
• Strong attention to detail and accuracy.
• Ability to lift and carry heavy objects as required.
• Strong interpersonal and communication skills.
• Commitment to safety and compliance.

• Ability to lift up to 50 pounds.
• Ability to stand, walk, and bend for extended periods.
• Comfortable working in various weather conditions.

Compensation details: 25-25

PIaded572f4d31-26289-39813559

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Responsibilities

• Plan, schedule, and support construction operations.
• Conduct site visits, budgeting, estimating, and scheduling.
• Work with NAMI's operating systems and software.
• Collaborate closely with field personnel and subcontractors to plan and execute work.
• Interact with customers, manage multiple ongoing projects, and ensure all needs are met.
• Prepare billing projections based on timelines.
• Maintain project tracking for compliance with company standards and customer requirements.
• Forecast and schedule manpower.
• Perform other duties as assigned.

Qualifications

• Minimum of 3 years in a project management role or similar capacity.
• An entrepreneurship mindset is desired.
• Must be highly organized and have a strong skill set of multi-tasking.
• Knowledge of commercial construction, HVAC, and/or Plumbing is a plus.
• Strong verbal, written, and organizational skills.

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

What’s in it for you? 

• -Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential.
• -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers! 
• -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. 
• -Education programs, including GED and Tuition Reimbursement offerings  
• -Scholarship opportunities 
• -Medical/Dental/Vision benefits offered for all positions – even part-time! 
• -Free food! 
• -Vacation Time (Paid Time Off), Sick, and Holiday Pay 
• -Vacation Donation Program 
• -An incredible culture that encourages career growth and support 

General Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly
• Monitors the performance of each Team Member and hold them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
• Ensure health and safety standards are met
• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork

• Creates unity in the team by building cross functional relationships
• Respond to Team Member questions and resolves employee issues in a timely manner.
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
• Instills a recognition culture that creates a positive work environment

Excellence:

• Strategic planner creates short term and long-term strategies for restaurant success
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of their team while identifying teams’ strengths and opportunities
• Provides learning and development opportunities for all Team Members.
• Offers guidance to Team Members regarding personal development opportunities and career path.
• Consistently demonstrates active and timely coaching capabilities.
• Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.
• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of three years restaurant or retail experience, or combined experience and education.
• Experience with sales building, P&L statements, recruiting, and training.
• Proven track record of successful hiring and retention.
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
• ServeSafe Certified
• Must be at least 18 years of age.
• Valid Driver’s license and vehicle insurance.
• High school diploma or equivalent.

What’s in it for you? 

• -Top pay in the industry 
• -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we’ll be taking 85 General Managers! 
• -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. 
• -Education programs, including GED and Tuition Reimbursement offerings  
• -Scholarship opportunities 
• -Medical/Dental/Vision benefits offered for all positions – even part-time! 
• -Free food! 
• -Vacation Time (Paid Time Off), Sick, and Holiday Pay 
• -Vacation Donation Program 
• -An incredible culture that encourages career growth and support 

Physical Demands:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

$50000 per year - $100000 per year

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.

What’s in it for you? 

-Flexible scheduling 

-Top pay in the industry 

-Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone! 

-Education programs, including GED and Tuition Reimbursement offerings  

-Scholarship opportunities 

-Medical/Dental/Vision benefits offered for all positions – even part-time! 

-Free food! 

-Vacation Time (Paid Time Off), Sick, and Holiday Pay 

-Vacation Donation Program 

-An incredible culture that encourages career growth and support

Assistant Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
• Ensure health and safety standards are met    
• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork:

• Creates unity in the team by building cross functional relationships     
• Respond to Team Member questions and resolves employee issues in a timely manner.
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences  
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
• Instills a recognition culture that creates a positive work environment

Excellence:

• Strategic planner creates short term and long-term strategies for restaurant success  
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments     
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire   
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of their team
• Provides learning and development opportunities for all Team Members.     
• Offers guidance to Team Members     
• Consistently demonstrates active and timely coaching capabilities.   
• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of one years restaurant or retail experience, or combined experience and education.    
• Experience with sales building, P&L statements, recruiting, and training.   
• Proven track record of successful hiring and retention.  
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.      
• ServeSafe Certified    
• Must be at least 18 years of age.   
• Valid Driver’s license and vehicle insurance.
• High school diploma or equivalent.

Physical Demands:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. 

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

$14 per hour - $35 per hour

Your initial post of duty will be determined at the time of the final job offer and will be based on the operational needs of the U.S. Secret Service.

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.

During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.S. and abroad. Duties include:

• Providing protection for various protectees.
• Conducting criminal investigations pertaining to financial obligations of the United States.
• Planning and implementing security designs for National Special Security Events.

This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.S. Secret Service. We invite you to become part of our elite team. Explore a career that will take you to new heights while you serve your country with honor, distinction and pride.

Requirements

• U.S. citizenship is required
• Possess a current valid driver's license
• Carry and use a firearm. Maintaining firearm proficiency is mandatory.
• Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
• You must obtain a Top Secret Clearance and retain it during your career.
• Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
• Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
• Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
• Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Certified Nursing Assistant Career Opportunity

Valued and Respected for Your Certified Nursing Assistant Expertise
Seeking a fulfilling career that resonates with your community and personal values? Encompass Health invites you to bring your Certified Nursing Assistant (CNA) expertise to make a genuine difference in your local area. Join our team to provide dedicated care and forge meaningful connections, nurturing the well-being of individuals in need. As a CNA, your role embodies the importance of small victories, delivering compassionate, individualized care that supports patients on their rehabilitation journey. Access cutting-edge technology within a collaborative, supportive environment while benefiting from our commitment to your growth and well-being through tuition reimbursement and customized career plans, starting on day one. Welcome to a career where your compassion drives impactful care and personal fulfillment.

• Affordable medical, dental and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about what they do!

Realize Your Vision as a Certified Nursing Assistant

• Assist rehabilitation nurses with delegated rehabilitation treatment and patient care according to specific regulations and guidelines.
• Perform tasks delegated and supervised by rehabilitation nurses.
• Build meaningful relationships with patients and peers.
• Have opportunities to learn, grow, advance, and build your skills.
• Celebrate victories and milestones achieved by our patients.

Qualifications

• Current CNA license or certification required by state regulations.
• CPR certification.
• High school diploma or equivalent.

Certified Nursing Assistant Career Opportunity

Valued and Respected for Your Certified Nursing Assistant Expertise
Seeking a fulfilling career that resonates with your community and personal values? Encompass Health invites you to bring your Certified Nursing Assistant (CNA) expertise to make a genuine difference in your local area. Join our team to provide dedicated care and forge meaningful connections, nurturing the well-being of individuals in need. As a CNA, your role embodies the importance of small victories, delivering compassionate, individualized care that supports patients on their rehabilitation journey. Access cutting-edge technology within a collaborative, supportive environment while benefiting from our commitment to your growth and well-being through tuition reimbursement and customized career plans, starting on day one. Welcome to a career where your compassion drives impactful care and personal fulfillment.

• Affordable medical, dental and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about what they do!

Realize Your Vision as a Certified Nursing Assistant

• Assist rehabilitation nurses with delegated rehabilitation treatment and patient care according to specific regulations and guidelines.
• Perform tasks delegated and supervised by rehabilitation nurses.
• Build meaningful relationships with patients and peers.
• Have opportunities to learn, grow, advance, and build your skills.
• Celebrate victories and milestones achieved by our patients.

Qualifications

• Current CNA license or certification required by state regulations.
• CPR certification.
• High school diploma or equivalent.

Certified Nursing Assistant Career Opportunity

Valued and Respected for Your Certified Nursing Assistant Expertise
Seeking a fulfilling career that resonates with your community and personal values? Encompass Health invites you to bring your Certified Nursing Assistant (CNA) expertise to make a genuine difference in your local area. Join our team to provide dedicated care and forge meaningful connections, nurturing the well-being of individuals in need. As a CNA, your role embodies the importance of small victories, delivering compassionate, individualized care that supports patients on their rehabilitation journey. Access cutting-edge technology within a collaborative, supportive environment while benefiting from our commitment to your growth and well-being through tuition reimbursement and customized career plans, starting on day one. Welcome to a career where your compassion drives impactful care and personal fulfillment.

• Affordable medical, dental and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about what they do!

Realize Your Vision as a Certified Nursing Assistant

• Assist rehabilitation nurses with delegated rehabilitation treatment and patient care according to specific regulations and guidelines.
• Perform tasks delegated and supervised by rehabilitation nurses.
• Build meaningful relationships with patients and peers.
• Have opportunities to learn, grow, advance, and build your skills.
• Celebrate victories and milestones achieved by our patients.

Qualifications

• Current CNA license or certification required by state regulations.
• CPR certification.
• High school diploma or equivalent.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.