Jobs in West Covina, CA

Description

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  Lead and oversee health and effectiveness of safety programs to ensure compliance with OSHA, local, state, and federal regulations.

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  Identify and evaluate hazardous conditions and practices, developing practices and programs to correct or reduce their occurrence.

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  Investigate and respond to employee complaints to provide high quality internal customer service.

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  Conduct regular safety audits, inspections, and risk assessments, track themes, corrective actions, and preventative actions to closure

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  Investigate safety incidents, near misses, and unsafe conditions; determine themes, root causes and implement corrective and preventive measures

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  Review company accident statistics, themes, and recommend corrections to improve overall employee health and safety.

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  Review and update safety policies, procedures, JSAs, SOPs, and emergency response plans

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  Monitor safety metrics and KPIs; prepare reports and present findings in Site Daily Operational Reviews

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  Coordinate with departments to support injury prevention, return-to-work, and workers' compensation initiatives

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  Process workers' compensation claims (including doctor appointments, first insurance reports, payment of medical bills, review of medical reports, and contact with doctors, insurers, lawyers, and employee counseling) to ensure responsiveness, accuracy, thoroughness, and timeliness.

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  Act as liaison with EHS Manager during regulatory inspections and audits

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  Monitor monthly usage and spending of PPE supplies in addition to other job specific duties.

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  Develop, plan, and conduct training programs to ensure understanding of and compliance with company policies and procedures.

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  Attend and participate in department safety meetings.

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  Active member on Safety Excellence Pillar

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  Bachelor's degree from an accredited college or university in Safety, Environmental Health, Industrial Hygiene, or related field (or equivalent experience)

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  3 - 5+ years of progressive safety experience in industrial, food manufacturing, construction, or logistics environment

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  Proven experience leading or supervising safety teams

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  Strong working knowledge of OSHA regulations and safety management systems

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  Experience conducting incident investigations and root cause analysis

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  Professional safety certifications preferred (CSP, ASP, CHST, OHST, or equivalent)

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  Safety Concepts and techniques

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  EEOC

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  General human resources policies, procedures and employee development and training.

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  Labor and regulations, Workers' compensation, OSHA and other regulatory development regulations

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  PC word processing/spreadsheet software

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  Strong leadership and coaching abilities

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  Excellent communication and presentation skills

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  Ability to influence safety behavior at all organizational levels

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  Analytical and detail-oriented with strong problem-solving skills

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  Ability to work independently while collaborating cross-functionally

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  Interact effectively with employees at all organizational levels

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  Communicate and coordinate effectively with internal and external customers verbally and in writing

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  Maintain confidentiality

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  Interpret safety or health problems or anomalies and identify appropriate solutions

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  Work effectively in a general business environment, with a focus on high levels of quality and customer service

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  People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.

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  Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.

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  People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.

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  Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.

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  Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.

We are excited to announce we are hiring for a Sales Arborist!

 POSITION SUMMARY:

The Sales Arborist is responsible for maintaining existing clients, along with generating new clients. The Sales Arborist position is classified under the Fair Labor Standards Act, (FLSA), as an exempt position.

ESSENTIAL JOB FUNCTIONS:

• Effective oral and written communication and customer service skills

• Meet Deadlines and make sure Que is up to date

• Ability to Multitask, plan and organize workload

• Establish and maintain cooperative and effective working relationships with others

• Ability to work accurately, and independently in a fast-paced environment

KEY RESPONSIBILITIES:

• Sell to prospects and clients using all available sales tools, e.g., Incoming customer calls, Client Referrals and Trade Show Response

• Follow up on Prospects in a timely manner to avoid declination of approved work

• Estimate job costs for prospective clients and turn in all proposal materials to sales team for bid/proposal submission

• Interact and communicate in a professional manner with Office, Field Staff, and Clients by telephone and/or email

• Organize presentations for Project Managers, Board of Directors, and/or Committees

• Help with collecting on delinquent accounts as needed

• Assist with any marketing campaigns

• Attend Company Trade shows, BOMA, CAI and/or CACM seminars

• Maintain good trade relations with those in allied businesses with whom there is a reciprocal business.

• Attend board meetings, pre-bid walks, and bid walks to gain knowledge of the project prior to bid submission.

• Manages, develops, and properly utilizes direct reports.

• Schedule and Manage appointments, events, and job site visits in Outlook Calendar

SALARY: $65,000.00 - $80,000.00 base salary plus commission

Benefits

·        Competitive salary

·        Company vehicle, laptop, and other required technology

·        Insurance, including Medical, Dental, Vision, and life insurance options

·        Opportunity for training and certification

·        Great team-oriented environment

·        Vacation, Holiday, & Sick Pay

·        UNUM - offering Accident, Hospital, etc. plans on a voluntary basis

·        Flexible Spending Account (FSA)

·        401k Retirement Account

About Great Scott Tree Service

Great Scott Tree Care started in 1976 with a pick-up truck, a chainsaw, and a vision to provide high-quality tree maintenance at a competitive cost. Our commitment to state-of-the-art equipment, certified professionals, and quickly identifying the future needs and potential problems of our customers has led us to be a leader in commercial, municipal, and university tree care.

At Great Scott we have five core principles that we adhere to everyday:

·        Quality

·        Integrity

·        Safety

·        Innovation

·        Care

With that in mind, we have developed the “Grow It Forward” approach.: before we start any job, we set up both short- and long-term tree care goals with the client. Once we’ve established these goals, a big picture view will guide us, ensuring that the client’s expectations are met. It is more of an investment up front, but we have learned it pays off for our clients down the road – typically saving them time and money. Our vision throughout the years has always been caring for trees that enhance the beautiful landscapes of southern California communities not just for today but for future generations to come.

Join Yorke Engineering, LLC, an Environmental Consulting leader in California that implements Environmental Engineering and Compliance solutions for our clients throughout California. Our mission is to solve environmental compliance problems for industrial and governmental/infrastructure facilities. We are a growing and dynamic organization of highly respected professionals. Yorke Engineering, LLC has assisted over 2,000 client organizations with their Air Quality and Environmental Compliance, Engineering, and Permitting needs. Our philosophy is to efficiently help government and industrial customers with the complex array of environmental laws and regulations. From simple permits to complex agency negotiations, from small companies to the largest of California's organizations, Yorke successfully solves our clients' Air Quality and Environmental challenges. Our team has over 1,000 years of combined environmental experience and consists of engineers and scientists that specialize in Air Quality, Waste, Water, CEQA, Safety, and Industrial Hygiene.

We are looking for a sharp Sr. Air Quality Engineer/Scientist (Environmental Permitting and Compliance Specialist) to join our team in Southern CA. This is a full-time position from any of our Southern CA offices (Diamond Bar, Long Beach, Los Angeles, San Juan Capistrano, San Diego, Ventura, or Riverside) during our normal business hours. We offer competitive salaries, a full benefits package including Paid Time Off, Holidays, Full Medical/Dental/Vision, along with a 401k program with a generous company match.

Position Summary:

The Sr. Air Quality Engineer/Scientist (Environmental Permitting and Compliance Specialist) performs professional engineering work, leading and executing the compliance and permitting functions in relation to Air Quality Regulations and Compliance. This candidate will be reviewing processes and equipment, analyzing permit-related technical and regulatory issues, and communicating those analyses within Yorke, the client organization, with government agencies and with the public at large. The work is challenging, broad in scope, and variable from project to project. The position involves effective communication, decision-making, and time management. The candidate performs other duties as required or assigned.

This is a Senior to Principal level position. Positions at this level are assigned to perform the more complex and sensitive duties in the occupational field. The employee in this position may be assigned to train and mentor other employees and/or monitor work produced by other employees.

The candidate qualifications we are seeking include:

• 10-20+ years of work experience in the Air Quality and/or Environmental industry in an engineering role (preferably in a consulting environment);
• Experience in the environmental services industry focusing on leading Air Quality services:
• Process and equipment review;
• Air quality permitting under SCAQMD and other Air Districts, including Title V Permitting;
• RECLAIM implementation and reporting;
• Annual Emissions Reporting;
• Air Dispersion Modeling;
• Air Quality Assessments including Data Analysis and Emission Inventories;
• General Air Quality Compliance for facilities in CA.
• Ability to manage and lead active team members on project teams towards project completion within project scope, budget and schedule and ensure quality work product and deliverables;
• Ability to manage successful relationships with clients, staff, and regulators through effective communication and expertise by fostering a collaborative environment without losing focus of quality;
• Proven track record or desire to engage in successful regulatory work in dealing with the SCAQMD, EPA, CARB and/or other similar regulatory agencies;
• Experience working on-site at client facilities;
• Prepare reports and submissions in timely manner;
• Experience with handling highly technical data and technical data interpretation;
• Highly motivated to continue working in Air Quality environmental field and expand their knowledge and experience;
• CA Regulatory/Compliance experience is required.

Job Requirements:

• B.S or M.S. degree in Chemical Engineering, Environmental Engineering, or Mechanical Engineering, or other relevant technical degrees from an accredited college (minimum GPA of 3.0);
• Ability to work collaboratively in a team fashion, handle several projects at once, prioritize work, and work efficiently;
• Desire to train and share technical expertise in environmental rules and regulations with clients and team members;
• Excellent oral and written communications skills;
• Experience in conflict resolution and crisis management;
• Track record of successful analysis, interpretation, and application of rules and regulations towards practical solutions;
• Ability to think critically and develop solutions;
• Strong Microsoft Excel, Word, Outlook, and Powerpoint skills (required);
• Microsoft 365 Applications, including Sharepoint (a plus)
• P.E. Certification (a plus).

• Patient advocate - ensures a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patients' physical or mental wellbeing, safety, or dignity.
• Ability to utilize good clinical judgment to deal tactfully and effectively with patients and their families, other employees, practitioners and other medical professionals.
• Demonstrates knowledge of anatomy and physiology, patient care standards as dictated by the nursing licensing board of the State of California, and standard knowledge of basic CPT and ICD-10 coding.
• Under supervision of physician, gives results of pathology, radiology, laboratory, and other diagnostic tests.
• Accurately records and maintains documentation of telephone encounters and onsite patient conversations, including chief complaint, verbal history of present illness with date of onset, symptoms including pain, bleeding and retention assessment, update of medications and allergies, and limited physical examination, adhering to scope of practice guidelines of the State of California.
• Documents relevant material in medical record and forwards pertinent notes to physician for review and signature.
• Instructs patients on procedures, studies and consults.
• Supports and implements the organization's vision, mission and values.
• Performs all job functions in a professional, courteous and timely manner. This includes answering all phone calls, e-mails and providing excellent customer service to internal and external customers.
• Fosters and promotes a culture of service excellence and self-accountability.
• Responsible for implementations and integration of Comprehensive Perinatal Services Program (CPSP) including nutrition, psychosocial and health education assessments, interventions and perinatal education with basic obstetrical care.
• Responsible for ensuring the integrity and quality of the health services delivered in Comprehensive Prenatal Services and in compliance with Federal, State, and L.A. County Standards and individual site policies, procedures and protocols.
• Collaborate with external agencies to ensure early entry into prenatal care.
• Works cohesively with a multi-disciplinary provider team to ensure robust pre and post-natal patient care coordination.
• Coordinates post-partum and lactation care management and anchors newborns to pediatric clinic.
• Maintains up to date status with CPSP courses.
• Directs the maintenance of program logs and statistics for internal and external review and reporting.
• Follows up on relevant laboratory tests.
• Participates in Continuous Quality Improvement plans for site and program.
• Establishes rapport with WIC and external agencies to aid in patient support.
• Provides support to OB/GYN provider as needed.
• Performs all other duties as assigned.

• High school diploma or GED.

• Two (2) years of LVN clinical experience, with one (1) year minimum of Obstetric experience required.
• Environment that included clinical and clerical duties.
• Valid California Vocational Nursing license
• IV and Blood Draw Certification required.
• BLS for Healthcare Provider from the American Heart Association
• Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.

• Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change.
• Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service.
• Ability to pay attention to detail with excellent prioritization and organization skills.
• Self-starter with strong project management skills and ability to follow through.
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches.
• A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus.
• This professional must possess intermediate math skills, excellent written and verbal communication skills.

• Demonstrates excellent customer service skills in all communications.
• Establishes and maintains positive working relationships with physicians, peers, and management.
• Communicates all necessary information to the Charge Nurse in a timely manner.
• Must be able to recognize and respond appropriately to urgent / emergent situations per protocols.
• Able to prioritize responsibilities and multi-task efficiently and effectively.
• Able to work under pressure and act calmly and effectively in a busy or stressful situation.
• Follows all written policies and procedures of the hospital.
• Demonstrates knowledge and participates in providing high quality, individualized patient/family centered care within the Watson Model of Care including key elements of Caring, Competence, Communication and Commitment.
• Performs other duties as assigned.

• High School Diploma
• Associate's degree in anesthesia technology strongly preferred

• Minimum one year experience as Anesthesia Technician in an acute care hospital or a graduate of an accredited ASATT program.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• ASATT certification preferred

• Current Basic Life Support (BLS)
• Basic computer skills

1. The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.
2. Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.
3. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.
4. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.
5. The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.
6. The nurse communicates utilizing the SBAR in all hand-off situations.
7. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.
8. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.
9. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.
10. Works with Care Managers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.
11. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.
12. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.
13. Utilizes patient classification system according to standards
14. Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.
15. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.
16. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
17. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Charge Nurse and Director of Perioperative Services.

• Bachelor of Sciences degree in nursing preferred
• Associate in nursing required

• Minimum of one (1) year of clinical nursing experience in Surgical Services nursing or two (2) years of surgical tech in acute care setting with at least one (1) year of nursing experience in acute care setting or completion of periop training program (AORN or similar) with 2 years acute care experience. Internal candidates who have completed the MLKCH Nurse Residency Program, Transition program, or cross-trained will be considered.
• Current California Nursing license
• CNOR preferred

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Current Basic Life Support (BLS)
• Current Advanced Cardiac Life Support (ACLS)
• Electronic Medical Record experience preferred

1. Demonstrates the use of nursing processes as a problem solving model; utilizing knowledge and experience to anticipate and plan to meet patient and family needs.
2. Assessments focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care.
3. Accountable for prioritizing and organizing patient care and ensuring follow through with planned care.
4. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit.
5. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.
6. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.
7. Develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission.
8. Conducts hourly rounding on patients.
9. Communicates utilizing the SBAR in all hand-off situations.
10. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.
11. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.
12. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.
13. Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.
14. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.
15. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.
16. Utilizes patient classification system according to standards
17. Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orienteers and registry staff. Ensures that an evaluation is completed each shift for registry/floats.
18. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.
19. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
20. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Director of Perioperative Services.
21. Duties as assigned by the Director of Perioperative Services to assure the unit is ready for the hospital opening.

• Bachelor of Sciences degree in nursing preferred
• Associates degree in nursing required

• Minimum of one (1) year of clinical nursing experience in Critical Care nursing with regard to regulatory guidelines and standard of practice. RN's new to the specialty will have a minimum of one year acute care nursing experience.
• Current California Nursing license
• Certification in Post Anesthesia Nursing preferred

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Electronic Medical Record experience preferred
• Current Basic Life Support (BLS)
• Current Advance Cardiac Life Support (ACLS)
• Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification.

1. The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.
2. Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.
3. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.
4. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.
5. The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.
6. The nurse communicates utilizing the SBAR in all hand-off situations.
7. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.
8. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.
9. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.
10. Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.
11. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.
12. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.
13. Utilizes patient classification system according to standards
14. Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.
15. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.
16. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
17. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Charge Nurse and Nurse Manager.

• Bachelor of Science degree in nursing preferred
• Associates degree in nursing is required. (Individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date)

• Minimum of one (1) year of clinical nursing experience in Labor and Delivery and Postpartum nursing with regard to regulatory guidelines and standard of practice; Nursery and/or NICU experience preferred.
• Current California Nursing license
• Certification in Maternal Child Health Nursing preferred.

• Bilingual skills preferred (Spanish)
• Basic computer skills
• Current Basic Life Support (BLS)
• Current Advanced Cardiac Life Support (ACLS)
• Current Neonatal Resuscitation Program (NRP)
• Advanced Fetal Monitoring Required. (AWHONN or NCC preferred)
• Managing Aggressive Behavior (MAB) within 90 days of hire or notification of requirement; transition to Crisis Prevention Institute Card (CPI)
• Electronic Medical Record experience preferred.

• Facilitation of precertification and payor authorization processes
• Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement
• Application of process improvement methodologies in evaluating outcomes of care
• Coordinating communication with physicians.

• Completes a comprehensive assessment to identify opportunities for intervention that are appropriate and realistic for the patient/family's psycho-social, cultural, spiritual, and physical plan of care.
• Assess the patient's healthcare needs and goals; specifically targeting the physical, functional, psychosocial, environmental and financial status.
• Completes and documents timely clinical reviews based on assessment of medical necessity and documented clinical findings in accordance with Hospital policy and payer requirements.
• Communicates with attending physician regarding appropriateness of patient admissions, resource utilization, and when documentation does not support continued stay.
• Assesses readmission risk based on established Hospital criteria.

• Demonstrates an understanding of medical necessity and intensity of service, and incorporates payer requirements into the development of a safe, effective, and timely discharge plan.
• Demonstrates an understanding of the patient's clinical condition, social, and financial resources to determine the most appropriate care setting, practice standards for evaluation, treatment delivery options (Home, SAR, SNF,
• LTACH, Acute Rehabilitation, Assisted Living, Board/Care, Recuperative Care, Shelter), and resources required to support safe transition of care.
• Incorporates risk of readmission and socio-economic factors in the creation of a safe and individualized transition plan.
• Engages the patient and family/support network in developing the transition plan.
• Collaborates actively with the interdisciplinary team throughout the patient's stay to re-assess and adjust the plan for care progression and transition according to the patient's clinical condition.
• Advocates for the patient with the payer and/or IPA to ensure the most effective care progression and transition plan for the patient.

• Coordinates the progression of care to ensure that the ongoing needs of the patient and family are adequately addressed.
  • a.Identifies psychosocial and financial barriers, (e.g. substance abuse, homelessness, unsafe or abusive living arrangement) and collaborates with or delegates to Clinical Social Work colleagues.
  • b.Identifies discharge planning needs and facilitates transfers to acute and post-acute venues.
  • c.Demonstrates working knowledge of the clinical requirements, individual payer networks and coverage, and impact of patient's living environment and support network in creating a transition plan.
  • d.Identifies and facilitates home care and durable medical equipment needs at the time of discharge.
  • e. Facilitates palliative or hospice care when needed
• Works collaboratively and maintains active communication with physicians, nursing and other members of the interdisciplinary care team to ensure timely and effective care progression and achievement of desired outcomes.
• Oversees discharge planning and facilitates safe transitions to community settings.
• Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge.
• Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
• Coordinates and monitors scheduling of tests/procedures of patients and reports results to other healthcare members when appropriate. Identifies recurrent problems and recommends strategies for resolution.

• Develops and evaluates case management plans and protocols in collaboration with the interdisciplinary team.
• Evaluates actions taken to assure cost-effective care including physician length of stay, diagnostic related groups cost reporting, morbidity and mortality reports and monitoring of readmissions.
• Utilizes avoidable day reporting tool to identify sources of barriers to patients' progression of care.

• Serves as a liaison between members of the interdisciplinary care team, community providers, payers, and patient/family to ensure safe and effective plans and smooth transitions between internal and external levels of care.
• Ensures consistent and timely communication with Patient Financial Services and HIM as needed to confirm patient status and/or authorization to support the billing process.
• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care.
• Collaborates with attending physicians and consultants to review and discuss patient care, progress and identified outcomes. Defines and manages deviations from the plan of care.
• Participates in and or facilitates patient care conferences and family meetings.
• Provides support and clinical expertise for nursing/ancillary personnel related to patient care issues.
• Maintains communication with Nurse Managers and other Case Managers relative to individual patient care and/or system problems.
• Assures prompt reporting of medical/legal issues to Risk Management and appropriate Administrative parties.
• Facilitates peer to peer discussions between attending physicians, Case Management Consultants, and Physician Advisor in cases requiring evaluation and justification of medical necessity for admission by the payer.
• Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues.

• Within the nursing scope of practice, the care manager continuously assesses self-knowledge and competencies to assure job performance.
• Actively participates in departmental meetings and shares knowledge related to the practice of case management
• Demonstrates understanding of Medicare Conditions of Participation as related to discharge planning, patient/family engagement, and communication of financial responsibility.
• Maintains respect for the dignity of every person by addressing issues and concerns with workers directly, with a positive problem-solving approach, and the observance of the right to patient privacy and confidentiality.
• Demonstrates concern, respect, and caring for all customers, both internal and external, regardless of their diagnosis or socioeconomic status.
• Maintains positive interpersonal relations.
• Performs other related job duties as assigned.

• Bachelor of Science degree in nursing preferred

• Minimum of one (1) to three (3) years of hospital or related experience required. Internals with at least 18 months acute care case management/coordination experience will be considered in lieu of nursing clinical experience.
• Able to navigate and connect successfully with outside provider networks (Health Plans, IPA's, and FQHC's).

• Bilingual language skills preferred (Spanish) Basic computer skills
• Current California Nursing license
• Current Basic Life Support (BLS)
• Certification in Case Management preferred.
• ED Care Managers: Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 90 days from hire/transfer.