Jobs in Wayzata, MN

Job Title: Manufacturing Engineer

Department: Coating Services

Status: Full Time - Exempt

Reporting To: Director of Operations / X40 Production Manager

Position Purpose:

We are seeking a proactive and technically skilled Manufacturing Engineer to support and improve manufacturing processes applied to customer-supplied medical devices. This individual will be responsible for process improvement, leading root cause investigations, working closely with cleanroom operators across shifts, and serving as a key technical liaison with both internal teams and external customers. This role requires up to 25% international travel to support HMS production sites, audits, process transfers, and troubleshooting.

Responsibilities:

Production Support & Engagement

• Build strong relationships with production staff and foster a culture of collaboration and continuous improvement
• Monitor and adjust key process variables to ensure product consistency and high-quality output
• Assist with new process transfers from Method Development to Production

Process Improvement

• Continuously improve coating processes (e.g., dip, plasma)
• Apply Lean principles to manufacturing processes (eliminate waste in the manufacturing process and apply innovative systems to improve company workflows)
• Maintain and revise technical documentation including SOPs, work instructions, and validation of PQ protocols
• Perform internal audits on manufacturing lines
• Analyzing production data to identify areas for improvement in efficiency, cost, and quality.

Root Cause Analysis & Technical Problem-Solving

• Lead structured, cross-functional, root cause investigations for coating-related defects or process deviations using methodologies such as 5 Whys, Fishbone Diagrams, and DMAIC
• Act as the technical lead during customer escalations, investigations, and audits related to coating performance or compliance related to manufacturing
• Drive the implementation of corrective and preventive actions (CAPAs) and ensure timely documentation and communication of findings

Compliance & Documentation

• Ensure manufacturing processes comply with ISO 13485 and internal QMS requirements
• Support and lead validation activities for new and modified processes
• Maintain accurate and compliant documentation to support audits and regulatory inspections
• Implementing and monitoring quality control procedures to ensure products meet customer spec.

Support and/or perform other duties as required

Education, Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing) or a related field
• 5+ years of experience in manufacturing engineering, industrial engineering, or process engineering role, preferably in a regulated medical device or pharmaceutical environment
• Lean / Six Sigma Green Belt or higher preferred.
• Demonstrated expertise in leading root cause investigations and communicating findings directly to customers
• Experience working in or supporting cleanroom operations and collaborating with production operators
• Knowledge of coating processes and surface treatments for medical devices is strongly preferred
• Familiarity with process validation, GMP, and ISO 13485
• Excellent interpersonal and communication skills – comfortable interfacing with both customers and shop floor teams.
• Proficiency in CAD/CAM software (or similar): Ability to use computer-aided design and manufacturing software for design and simulation.

Working Conditions and Health & Safety:

• Heated and air-conditioned office environment
• ISO Class 7 Cleanroom
• Laboratory
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space.

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit for prolonged period of time. The employee is frequently required to talk and hear; use hands to handle or feel; and reach with hands and arms above shoulder height and below the waist. Using proper lifting techniques, the employee must be able to lift up to 40 lbs.

Our client is seeking a senior Site Leader to oversee the full operation of a mid-sized manufacturing facility operating as a subsidiary of a larger global organization. The business continues to receive strong strategic investment and plays a critical role within the broader company. This opening is due to a planned retirement, creating a rare opportunity to step into an established operation with stability, executive visibility, and runway for continued growth.

This role functions as the top leader at the site and reports directly to the Divisional General Manager. The Site Leader carries full accountability for performance, culture, and long-term direction of the business.

Key Responsibilities:

• Full P&L ownership
• Leadership of cross-functional teams across manufacturing, engineering, supply chain, finance, HR, fulfillment, and warehousing
• Execution of strategic initiatives that support growth, scalability, and operational excellence
• Driving lean manufacturing and continuous improvement across safety, quality, delivery, and cost
• Building and developing a strong leadership bench and performance culture
• Partnering with engineering and divisional leadership to align site strategy and investment
• Ensuring customer satisfaction, delivery performance, and operational reliability

Qualifications:

• Bachelor’s degree in Engineering or Business required; advanced degree preferred
• 8-10+ years of progressive manufacturing leadership experience
• Demonstrated success owning P&L in a manufacturing environment
• Background in lean, operational excellence, or Six Sigma methodologies
• Strong leadership presence with the ability to motivate and develop teams
• Excellent communication, judgment, and problem-solving capabilities

Opportunity:

The facility serves as a key contributor within a financially strong parent organization. This is a highly visible leadership role offering meaningful autonomy, executive-level exposure, and the opportunity to shape the next phase of the business.

The Project Development Engineer is a senior, client-facing technical leader responsible for shaping early-stage facility and capital projects from concept through approval. This role serves as a strategic advisor to clients, bridging vision, technical feasibility, and financial discipline. The position requires executive presence, strong consultative instincts, and the ability to translate complex building and infrastructure considerations into clear, actionable recommendations that drive long-term value.

Job Duties and Responsibilities

• Serve as a trusted technical and strategic advisor to clients during early project development and planning phases.
• Partner closely with client executives and internal commercial leaders to support project visioning, feasibility, and decision-making.
• Lead site assessments and facility walk-throughs to identify risks, opportunities, and value-enhancing solutions.
• Translate complex technical analyses into clear, client-ready presentations and recommendations.
• Bridge sales, technical design, and delivery teams to align vision, scope, budget, and execution strategy.
• Guide group decision-making through strong facilitation, presence, and communication.
• Independently manage project development efforts from initial concept through client approval.
• Develop comprehensive analyses related to building systems, site development, and facility performance.
• Balance innovative problem-solving with practical budget constraints and technical realities.
• Build and sustain long-term, trust-based client relationships through consistent delivery and credibility.
• Collaborate with internal engineering, design, and delivery teams to advance projects toward implementation.
• Contribute to organizational reputation by shaping client visions into achievable, value-driven facility solutions.

Qualifications

• Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field.
• Five or more years of experience in building planning, site development, pre-construction design, and construction across building systems.
• Broad technical understanding of mechanical, electrical, and building envelope systems.
• Demonstrated ability to communicate complex technical concepts clearly to non-technical stakeholders.
• Proven experience building trust-based client relationships through strong communication and executive presence.
• Strong presentation and facilitation skills with the ability to guide group decision-making.
• Experience supporting K–12 facilities, educational programs, or capital planning initiatives is preferred.
• Background in energy analysis, utility evaluation, or energy savings calculations is preferred.
• Professional Engineer (PE), AIA, or comparable professional certification is preferred.
• Consultative mindset with a balance of creativity, analytical rigor, and fiscal responsibility.
• Client-focused, forward-thinking, and detail-oriented approach to problem-solving.
• Comfort with courageous conversations, calculated risk-taking, and managing multiple priorities.

Safety Coordinator

Location: Maple Grove, MN

Position Overview

A well-established mechanical contractor in the Twin Cities is seeking a Safety Coordinator to support both office and field operations across multiple active projects. This role works closely with the Safety Manager and leadership team to help maintain, enforce, and continuously improve the company’s safety program.

This is a hybrid office/field role — ideal for someone who enjoys spending time in the field but also contributing to training, compliance documentation, and program development from the office.

Key Responsibilities

• Support development and enforcement of the company Safety Program and Site-Specific Safety & Health Plans
• Provide coaching and technical guidance to field and office employees regarding safety policies and procedures
• Conduct routine jobsite safety inspections across active projects
• Assist with accident, incident, and near-miss investigations
• Support workers’ compensation reporting and claims coordination
• Assist with new hire safety orientations and ongoing in-house training
• Stay current on OSHA, State of Minnesota, and federal safety regulations relevant to mechanical construction
• Help draft and update safety policies and procedures as needed
• Promote a culture of accountability, professionalism, and continuous improvement

Qualifications

• Bachelor’s degree in Environmental Health & Safety (EHS) or related field preferred
• OR equivalent experience in construction safety (HVAC/mechanical industry preferred)
• OSHA 30 certification (or ability to obtain within first 10 days)
• CHST certification is a plus
• Working knowledge of state and federal safety regulations

W2 Contract Project Manager

Duration: 12 months

Hours: 40/week

Location: Hybrid (3 days/week onsite in Golden Valley)

Pay: $50-$60/hr

Key Responsibilities

Digital & Experiential Brand Projects

• End-to-End Project Leadership: Lead the full lifecycle of digital and experiential projects — from discovery, scoping and planning through implementation, launch, and post-launch optimization.
• Stakeholder Management: Partner closely with Marketing, Communications, IT, and business leaders to gather requirements, define objectives and KPIs, align on content strategies, and ensure seamless execution.
• Content & Storytelling Coordination: Coordinate intake of stories, themes, and content from internal and external partners; source and organize assets; and ensure alignment with Mortenson’s brand voice, visual identity, and strategic priorities.
• Multiple Agency & Partner Management: Coordinate and manage multiple agency and production partners, clearly defining roles, scopes, and handoffs; drive integrated workback schedules; and ensure all partners are aligned to shared goals, timelines, and brand standards.
• Project Management Tools & Workflow: Set up, maintain, and optimize a project management tool (e.g., for timelines, tasks, approvals, and documentation); create dashboards, status reports, and standardized workflows to keep cross-functional teams and agency partners aligned and accountable.
• Budget & Timeline Accountability: Develop and manage project budgets, schedules, and resourcing plans; monitor progress against milestones; proactively identify risks; and drive on-time, on-budget delivery.
• Multi-Location Deployment: Scope and coordinate deployment of digital and experiential content for priority offices and facilities, ensuring consistency in quality, messaging, and user experience.
• Scalability & Playbooks: Document standards, workflows, and implementation best practices to support replication and rollout of experiences to additional locations and future initiatives.

Brand Storytelling & Publications

• Project Planning & Leadership: Build and oversee comprehensive project plans for major brand storytelling initiatives, including timelines, workstreams, resource needs, and milestone tracking.
• Content Development: Coordinate the collection of oral histories, interviews, archival materials, project case studies, and other content from team members and stakeholders across the company.
• External Partner Management: Serve as primary liaison with external creative partners and publishers, ensuring alignment on vision, scope, roles, deadlines, and deliverables.
• Narrative & Story Architecture: Collaborate with Communications and Marketing leaders to shape cohesive narratives that highlight Mortenson’s legacy, people, culture, and impact across industries and communities.
• Asset Management: Organize, catalog, and track photos, documents, multimedia, and design files to support both written and visual storytelling, ensuring assets are easy to access and reuse.
• Cross-Channel Alignment: Ensure storytelling is consistent and complementary across physical environments, digital channels, and print or long-form formats, leveraging synergies between projects where possible.
• Budget & Timeline Accountability: Own schedules, budgets, and approval workflows for publication and storytelling projects, keeping stakeholders informed and accountable to key milestones.

Qualifications

• Proven experience as a Project Manager leading digital experience, publishing, technology integration, and/or web development initiatives.
• Strong understanding of storytelling and content workflows across multiple mediums (digital, print, and in-person experiences).
• Experience working with external vendors, creative partners, and publishers, as well as managing cross-functional internal teams.
• Excellent organizational, communication, and problem-solving skills, with the ability to translate vision into actionable project plans.
• Demonstrated ability to manage complex projects with defined budgets, timelines, and competing priorities.
• Familiarity with procurement processes, installation and integration of display technologies, and/or book or long-form content production (preferred).

Senior Human Resources Generalist

Compensation: $100,000.00 - $125,000.00

Location: Maple Grove, MN (on-site)

About The Job:

Lakeside HR Group has been engaged by our client to recruit a Senior Human Resources Generalist to join their team. Our client is a family-owned enterprise with over 60 years of history and investment in our industry and communities. Their core business is diversified highway and heavy civil contracting – managing major highway, bridge, and earthwork projects like the recent I-94 rebuild between Maple Grove and Rogers, and the 494 expansion in Bloomington. They have also managed, or joint ventured several light rail transit projects in the Twin Cities. They have affiliated companies providing aggregate and asphalt materials, steel pipe and rebar coating, and real estate investments. They are known for their ethics and respectful work culture and recognized by their customers and business partners as an organization that is great to do business with and delivers what they promise.

The Senior Human Resources Generalist is a strategic partner and subject matter expert in HR practices, policies, recruitment, leave administration, and workforce strategies that contribute to the operation of the business such as leadership and employee development. The Sr. HR Generalist works closely with leaders and team members on performance management to promote a high-performance culture and ensure compliance with policies and employment laws. This role also provides work direction and leadership to HR team members to coach and develop them and is integral in promoting a culture that embraces the Core Values.

The Why?

1. Collaboration: Partner with senior leadership and colleagues to create and deliver shared objectives for growth.
2. Results: Make a positive difference through the development of effective programs and initiatives to retain, recruit, and develop team members.
3. Reward: They offer competitive compensation and benefit programs, an engaging work environment, and a Responsible Time Off policy allowing flexibility to take time away from work without worrying about PTO accruals, balances, and carry-overs.

Key Responsibilities:

Supervision & Mentorship: Lead, coach and develop the HR team members, leaders, and employees across the Enterprise.

HR Strategy & Programs: Design, launch and manage initiatives organization-wide to ensure that they are competitive, develop capability and deliver results.

Recruitment & Outreach: Contribute to the candidate and new hire experiences through effective outreach and onboarding strategies.

Reward Strategy: Ensure that their compensation data remains current and their benefits are competitive.

Retention and Engagement: Create innovative ways to engage their team members in the work that they perform.

Technology & Metrics: Apply systems to promote efficiencies and measure results to inform decision-making.

Compliance: Manage the Employee Relations and reporting function to ensure timely and thorough investigations, as needed, with effective remedies to resolve matters and proactively address trends.

Required Skills:

• Bachelor's degree in human resources, business administration, a related field, or equivalent combination of education, training, and related experience.
• At least five years of related experience in an individual contributor role, one year in a leadership capacity; industry related knowledge a plus.
• Thorough understanding of and ability to enforce federal, state, local, and company employment regulations; including, knowledge of the industry regulatory requirements.
• Excellent verbal/written communications and interpersonal skills, with both external and internal colleagues at all levels of the organization.
• Ability to manage individual contributors. Aptitude to deliver results and influence behaviors indirectly and through relationships.
• Collaborative, collegial, and cooperative team player.
• A proven ability to act with integrity, professionalism, and confidentiality.
• Ability to assess, attract, and develop talent.
• Experience in outreach strategies to build candidate pipelines.
• Promote and support the enterprise vision and values.
• Proven ability to deliver training and interact with large audiences to share information.
• Exceptional skills in negotiation and conflict resolution. Strong analytical and critical thinking skills.
• Self-motivated and organized, with the ability to establish priorities, meet deadlines, exercise independent judgment, and make solid business decisions to achieve results.
• Work closely with Safety team to promote health and safety awareness/education to employees.
• Proficient with the use of Microsoft Office Suite or related software. Familiar with HR technology and adept at enhancing automated processes to streamline workflow.
• Ability to travel in the domestic U.S. for short periods of time on an infrequent basis estimated at 5%.

Preferred Experience:

• Construction industry experience and understanding of construction business operations
• Understanding of family-led business culture and priorities
• Experience in a similar-sized private company
• Current or recent experience in a HR leadership role

Benefits:

• Competitive salary, target range $100,000 to $125,000.
• Incentive plan eligible.
• A generous benefits package including medical, dental, employer paid Life/AD&D/LTD, Short-Term Disability, Flexible Spending Account, Health Savings Account, 401(k), Voluntary Life/AD&D and vision.
• A Responsible Time Off (RTO) plan that gives our team the flexibility to take time off responsibly, including 6 recognized holidays and 2 scheduled floating holidays.
• The chance to work with an organization that lives their core values.

About Lakeside HR Group:

At Lakeside HR Group, we understand that finding the right job is essential for your career success. We are a boutique-style human resources consulting and recruiting firm dedicated to providing personalized, tailored solutions. When you partner with us, you are not just getting a recruiter; you are getting the entire Lakeside team working together to support your career goals.

Partner with us at Lakeside HR Group, where we are more than just a recruiting firm; we are your partners in achieving your career aspirations.

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.

The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.

Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.

An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.

Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.

To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.

This position reports to the Manager of Technical Services.

KEY DUTIES AND RESPONSIBILITIES

• Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
• Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
• Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
• Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
• Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
• Provide remote and on-site programming and commissioning for client systems
• Conduct remote and on-site quality assurance audits to verify system performance and installation standards
• Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
• Provide user training to client representatives
• Provide technical training to field personnel and colleagues
• Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
• Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
• Other duties to support the company vision and goals as requested

QUALIFICATIONS

• Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
• MN Power Limited Technician License (PLT) required
• Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
• Proven ability to design, configure, and program a variety of security-related systems
• Demonstrated experience in delivering user training to client representatives and technical training to field personnel
• Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
• Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
• Strong interest and motivation to pursue ongoing education and additional certifications
• Solid familiarity with the National Electrical Code (NEC)
• Ability to meet travel and on-call requirements for the position
• Excellent time management and organizational skills
• Strong problem-solving and decision-making capabilities
• Ability to multitask effectively in a fast-paced, multi-project environment
• Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
• Excellent written and verbal communication skills

PERFORMANCE MEASUREMENTS

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capability to execute key duties and responsibilities efficiently
• Consistently meets expected standards of quality and customer satisfaction
• Completes assigned tasks promptly and adheres to project deadlines
• Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
• Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
• Maintains effective working relationships and collaborates well within a team environment
• Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
• Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
• Embodies MTG’s Core Values:
• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $85,000 - $110,000+ DOQ

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

COMPANY OVERVIEW

At Master Technology Group (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We’re looking for excited and motivated individuals who are as excited to build this organization as we are. Isn’t it time you were a part of something great?

JOB SUMMARY

Master Technology Group (MTG) specializes in the design, installation, and service of commercial property technologies locally and nationally.

The Project Manager – Audio/Visual (AV) is responsible for overseeing AV-related projects from design and estimation through planning, execution, and closeout. This role ensures the delivery of high-quality projects, strong client satisfaction, and consistent operational performance within MTG’s AV division.

The Project Manager – AV oversees multiple concurrent projects, collaborates across teams, and builds strong relationships with clients, vendors, LSPs, partners, and internal stakeholders. The ideal candidate combines strong organizational skills, excellent communication, and solid expertise in AV-related low-voltage systems.

This position reports to the Manager of Audio/Visual.

KEY DUTIES AND RESPONSIBILITIES

• Collaborate with Business Development, clients, prospects, trade partners, and design team members to assess opportunities, design solutions, and develop project scopes
• Determine required materials, labor, equipment, and other costs to create accurate project estimates
• Utilize MTG-created templates to create comprehensive proposals, SOWs, warranty statements, and other project-related documents
• Obtain competitive material pricing and manage timely material delivery, return, and credit processing
• Coordinate equipment rentals, including pricing, delivery, and return
• Oversee and direct execution of low-voltage/technology work, specifically for AV-related projects
• Manage project costs to meet or exceed profit margin targets
• Develop, communicate, and maintain project schedules to ensure all milestones and client expectations are met
• Lead project kick-offs to establish expectations, promote proactive communication, and ensure successful execution
• Lead project close-outs to ensure customer satisfaction, accurate documentation, and completion of all deliverables
• Collaborate with other Project Managers on multi-phase or large-scale projects as needed
• Maintain accurate opportunity and project data in MTG’s ERP and project management systems to support forecasting, reporting, and operational planning
• Work closely with the Finance Department to help meet project AR and AP responsibilities
• Provide exceptional customer service, representing MTG professionally and building long-term client relationships
• Maintain knowledge of industry technology/products, standards, requirements, and processes
• Other related and organizational duties as required or assigned

QUALIFICATIONS

• Minimum 5 years of experience in the low-voltage, AV, or related technology industry
• High school diploma or equivalent required; technical or industry-specific training preferred
• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously
• Strong problem-solving, analytical, and decision-making abilities
• Proficiency with Windows-based systems; strong skills in Outlook, Excel, and Word
• Excellent written, verbal, and interpersonal communication skills
• Ability to stay current with evolving AV technologies, construction processes, and installation methodologies
• Ability to build cooperative working relationships with clients, vendors, LSPs, and internal teams
• Commitment to established workflows and continuous improvement initiatives

PERFORMANCE MEASUREMENTS

• Demonstrates full understanding of assigned responsibilities and effectively executes key duties
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capacity to execute key duties and responsibilities efficiently
• Delivers projects on time, within scope, and within budget while meeting or exceeding customer expectations
• Maintains accurate project documentation and ensures timely invoicing
• Manages project costs to achieve or exceed established profit margin targets
• Communicates clearly and professionally with stakeholders
• Collaborates effectively within project teams and demonstrates a proactive, can-do attitude
• Demonstrates quality decision-making through effective analysis, problem-solving, and sound judgment
• Produces high-quality written communication, including emails, reports, and project documentation
• Demonstrates reliability through consistent attendance, punctuality, and meeting deadlines

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Shows humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and ethical standards

COMPENSATION AND BENEFITS

Base Salary $80,000 - $90,000+ DOQ

Incentive Plan(s)

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Purpose

To lead and influence design and brand aesthetic across company touchpoints including primary and secondary packaging and corporate brand assets. The designer will be part of the design process from conceptualization to execution.

Primary Duties

1. Collaborate with Director of Marketing and President on seasonal creative direction
2. Project manage creative work including packaging, mocks, and presentations for key selling seasons including Valentine’s Day, Easter, Summer, Halloween and Holiday, as well as everyday
3. Study trends, create, and present new product concepts, working collaboratively to develop
4. Point person facilitating the flow of communication and design development among key internal and external parties including kick-off, rounds of revisions, customer and internal keyline approval, prepress set up, file release, and printer approval
5. Lead team in management of mock-ups for customer presentations to meet deadlines
6. Create and develop packaging solutions across various substrates and board weights with understanding of structural integrity
7. Work collaboratively with key internal stakeholders, gathering ideas and presenting solutions
8. Manage die lines and technical details for packaging best practices in support of owned brand and private label partners
9. Maintain corporate brand identity initiatives and touchpoints in partnership with Director of Marketing
10. Follow internal development timeline to ensure tasks are done on time and complete
11. Create digital content for website and social media channels
12. Contribute to team effort as needed

Knowledge & Experience

Requirements

1. Adept at Adobe Creative Suite, Microsoft Office
2. Excellent design skills with an eye for shape, color, print/pattern and typography
3. Experience with food packaging including application of food labeling regulations
4. Ability to provide design direction and apply it to functional and appealing packaged goods
5. 6+ years of experience preparing packaging for print
6. Strong attention to detail
7. Organized, self-directed, team player
8. Ability to multi-task and meet deadlines
9. In office collaborative environment

Social and Environmental Responsibility

Maud Borup embraces social and environmental responsibility and ongoingly puts policies and procedures in place to ensure care for our community, the environment, and for each other. Team members will ensure their daily activities and interactions are respectful, embrace sustainability, and reduce impact on the environment.

Social

1. Embrace individuality and respect each other

2. Look for ways the company can better support the community

3. Participate in company volunteer efforts and/or community support

Environmental

1. Use all resources efficiently, minimizing waste and water usage, recycle, save energy

2. Look for ways the company can further its sustainability commitment

3. Report electrical faults, water leakage or other environmental concerns to managers

Maud Borup is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.