Jobs in Wayne County, MI
316 positions found — Page 25
A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.
But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.
Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify.
Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .
Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632
- $92,219 per year.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
Or will receive a bachelor's degree with Superior Academic Achievement.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.
Please refer to the BPA GL-9
- 11 announcement.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp .
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Our fleet consists of 1,900+ trucks that feature newer equipment.
We manage a network of over 50 distribution centers nationally and provide 1-day shipping to 95% of the United States.
The Driver is responsible for operating a Class A vehicle to transport life-saving medical products to our local customers.
The Driver plays a critical role in building positive relationships with our customers by ensuring timely, accurate, and safe deliveries.
Job Description Responsibilities: Load and secure product from the Medline Facility into a truck.
Safely operate a Class A vehicle between the Medline Facility and multiple customer destinations on a delivery route.
Abide by Medline’s safety regulations, including wearing safety equipment where needed, performing safety checks, etc.
Unload and deliver product at our customer facilities, ensuring timely deliveries.
Provide in-person support to the customer – addressing their questions and needs and providing appropriate documentation upon delivery.
Communicate with dispatching team regarding necessary adjustments to delivery route or schedule in order to meet customer needs and maintain safe operations.
Maintain a travel and cargo log in accordance with Federal and State regulations and company policy.
Perform inspection of vehicle to ensure safe operation and sufficient fuel levels for continued vehicle use.
Required Experience: Minimum 2 years tractor trailer driving experience Class A CDL; Licensed to operate assigned vehicle.
Ability to meet Federal and State requirements for operation of commercial motor vehicles.
Clean driving record with no serious violations.
Preferred Qualifications High school diploma or equivalent What can you expect when you’re on board? Our drivers are home daily with our local routes – we care about work-life balance New and updated trucks and equipment Affordable medical, dental, vision & Rx plan Generous paid time off 401k with company match Professional growth and development opportunities Safety is our #1 priority Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $22.75
- $33.00 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry.
You will help our customers keep their vehicles in shape and on the road.
Whether you’re looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you.
Why is this job awesome? For starters, no day is the same.
You’ll get to work on lots of different types of equipment—not just one manufacturer.
We work hard to get the job done, but we also make sure you have the time you need to do the job right.
Safety and reliability are our top priorities.
Working alongside experienced supervisors and master technicians, we’ll teach you about our vehicle maintenance processes and the cutting-edge technology we use.
And we will make sure you are getting the industry certified training you need to succeed and grow your career.
You’ll learn from the best in the industry.
We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools.
If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team.
Main Responsibilities: • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles • Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching • Working on other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training on a variety of OEM equipment (Penske’s Technician Certification Program is certified as a Continuing Automotive Service Education provider) • Advanced vehicle maintenance technology • Location and schedule flexibility Qualifications: • High school diploma or equivalent preferred; vocational or technical certification in vehicle repair preferred • Basic mechanical aptitude and 1-2 years of automotive or diesel repair experience (preferred) • Valid driver’s license • The ability to solve problems and comfort using tools • Excellent customer service skills and communication skills • The ability to work well as part of a team and outside • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role.
The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years.
Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.
Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 3700 Enterprise Dr.
Primary Location: US-MI-Allen Park Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602389
Powerwell is a leading recruitment firm helping our clients discover top talent. We are recruiting for two Litigation Malpractice Associate Attorneys. Candidates must be able to work a hybrid work schedule of two days onsite (Tuesdays & Thursday) at our client's office in Livonia, MI and three days remote.
Job Description:
Our client is a growing AV rated law firm in Livonia, MI. We have immediate openings for seasoned attorneys for our client's Medical Malpractice Practice Group with three to seven years of experience. Experience should include some or all of the following: medical malpractice, personal injury, general negligence and/or insurance defense. Candidates must be self-driven and have strong academic credentials and excellent research, litigation and communication skills (both verbal and written). Healthcare or scientific related degree(s) a plus.
Our client offers a hybrid work environment that is collegial and collaborative; their compensation and employee benefits are very competitive. Employee benefits include health, prescription, dental, and vision insurance plans with FSA and HSA components, as well as life insurance, ADD, STD, LTD and more.
Help at Home is hiring caregivers in your community TODAY!
Starting payrate is $17 per hour!
Offering weekly pay!
Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community.
Why should you join Help at Home?
- Flexible scheduling
- 401K eligible
- No experience required
- Amazing benefits – healthcare, hazard pay, and time off
- Meaningful work with clients who need your help
- Industry leader with 40+ years of history in a high-demand field
- Veteran-Friendly Employer: We encourage veterans, active military, and their spouses to apply for positions. Our roles are flexible, and we value your experience and expertise
Become a Help at Home Hero TODAY!
A typical day for a Direct Support Professional includes the following:
- Assisting your clients with their community goals as written in their plan of care
- Community Living Supports are used to increase or maintain the following:
- personal self-sufficiency,
- facilitating an individual's achievement of his goals of community inclusion and participation,
- Independence or productivity.
- Supports provided in the participant's residence or in community settings (including, but not limited to, libraries, city pools, camps, etc.)
Become a Help at Home Hero TODAY! Apply online or in person!
Eligibility Requirements:
- High School Diploma or GED/GSD
- Valid Driver’s License
- Auto insurance and reliable transportation
- Dedication to professional development, including organizational and state-required training
Caregivers must comply with state background screening requirements. Compensation, benefits, and time off vary by state and location so please ask for complete details at your interview.
Data Security and Privacy Statement:
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
This dual-impact role requires a blend of strategic communication and high-level logistical management.
You will own all communications to the Warranty Admin Panel and develop technical communication initiatives that drive dealer engagement and operational efficiency.
The ideal candidate will manage SE&O (Service Engineering & Operations) requests, ensuring that clear, engaging, and accurate content is delivered to our dealer network while maintaining the infrastructure for our monthly panel reviews.
Responsibilities Enhanced Dealer Technical Communications Author / proofread / edit dealer technical communications o Oversee communication calendars and assist in executive communication planning o Collaborate with internal departments to ensure consistent messaging o Coordinate Technical Governance meeting agendas, communications, and deliverables o Manage internal Search and Rescue Support Warranty Admin Panel: Meeting Coordination & Hosting: Serve as the primary lead for the coordination of monthly Warranty Admin Panel meetings, utilizing both in-person and virtual formats.
Manage all meeting logistics, including room bookings, audio-visual setup, and virtual platform management (e.g., Webex, Microsoft Teams, or Zoom).
Ensure a professional environment by hosting sessions and troubleshooting any real-time technical or logistical issues.
Materials & Documentation: Collaborate with stakeholders to gather, organize, and format presentation materials and data decks.
Ensure all participants have access to necessary documentation and agendas prior to the start of each session.
Travel & Logistics Management: Act as the central point of contact for all panel-related travel.
Coordinate accommodations and travel itineraries, including booking flights, securing hotel accommodations, and organizing ground transportation.
Facilitate group activities or off-site logistics associated with in-person panel meetings to ensure a cohesive experience for all attendees.
What You Bring to the Role Education •Bachelor’s degree in Communications, Business Administration, Automotive Technology, or a related field.
Or equivalent work experience Experience •Experience: 7 years of professional experience in administrative coordination, technical writing, or dealer operations.
•Industry Knowledge: Prior experience within the Automotive industry is required; a background in service engineering, warranty, or dealer relations is highly preferred.
•Proven Track Record: Demonstrated experience managing complex logistics (travel, events, or large meetings) and authoring professional-grade communications for a wide audience.
Skills •Organizational Excellence: Proven ability to manage multiple moving parts, from calendar invites to complex travel itineraries.
Comfortable with timing plans and drive-for-results attitude.
Ability to work independently, partnering directly with the client and other Ford team members as needed •Technical Proficiency: Comfortable hosting virtual meetings and managing presentation software (PowerPoint, etc.).
•Communication: Strong interpersonal skills to interface with various levels of leadership and external vendors.
Excellent written communication skills with keen attention to spelling, grammar, punctuation, formatting.
Exceptional verbal communication skills with the ability to simplify and articulate complex processes with professional tone and patience •Attention to Detail: High precision in managing travel dates, meeting agendas, and material accuracy.
•Collaboration: Strong collaboration skills to work in a team environment with deadlines.
Strong cross functional teamwork.
•Microsoft Office Proficiency (Word/Excel/PowerPoint/Teams/Sharepoint/Project) Other •Hybrid work arrangement, onsite in Allen Park, MI What You Can Expect •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service – to be treated like you are the customer from day one .
Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect– a team that is accountable, dependable and gives you their full attention.
Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
Career Growth – lots of learning opportunities for aspiring minds Diversity – be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Hybrid
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
