Jobs in Viola Illinois Remote

2,248 positions found — Page 2

House Parents - Relocation to Hershey, PA Required
✦ New
Salary not disclosed
Aledo, IL 1 day ago
Description: Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education.

This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed.

Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.

MHS is hiring married couples to serve as Full-time Flex Houseparents.

In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home.

Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school.

Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.

Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications: Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S.

driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses.

For consideration, both spouses must complete individual employment applications.

To learn more and apply, visit/>
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Not Specified
Acute Care Registered Nurse - Day Shifts (Hiring Immediately)
✦ New
Salary not disclosed
Aledo, Illinois 1 day ago
Employment Type:Full timeShift:12 Hour Day ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Aledo is a safe, close-knit community with excellent schools in the Mercer County School District. Families appreciate small class sizes and strong extracurricular programs. Cultural life centers on local parks, historic downtown and community events, with Quad Cities amenities just a short drive away.

MercyOne Genesis Aledo Medical Center is a 22-bed critical access hospital in western Illinois and Mercy County's sole healthcare provider, delivering emergency care, cardiac rehab infusion, lab, imaging (3D mammography), skilled care, pulmonary and sleep services, therapy and surgery. It earned Chartis Center's 2025 Performance Leadership Award for rural hospital quality and patient perspective.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! 

Join the MercyOne Family! We are looking to hire a Registered Nurse! 

As a Registered Nurse at MercyOne, you will provide and direct safe, effective, and culturally competent care for patients with acute medical and surgical conditions. Through evidence-based practice, utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care. The Acute Care RN manages a diverse patient population with varying levels of acuity, including post-operative, medical, telemetry, and neurologic patients. Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients and families, and interdisciplinary team members. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

Essential Functions:

  • Conducts assessment

  • Identifies patient problems and develops plan of care

  • Implements outcome/goal - based plan of care

  • Evaluates patient progress and revises the outcome/goal - based plan as needed

  • Communicates relevant clinical information to the team to optimize patient outcomes/goals

  • Demonstrates clinical competence

  • Manages telemetry and cardiac monitoring when applicable

  • Provides care appropriate to the age-related needs of the patients served on his/her assigned unit

  • Adheres to all safety, infection control and colleague health policies and procedures

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule: 

  • Days .9 FTE (36 hours per week)

  • 6:45 am - 7:15 pm

  • Every other weekend

  • Rotating holidays

Minimum Qualifications:

  • Associate degree in nursing required

  • Bachelor of Science in Nursing (BSN) preferred

  • Registered Nurse in Illinois

  • American Heart Association Basic Life Support (BLS) required

  • American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities

  • Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Pay Range: $32.74 - $49.11 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Rotating Shift Hospital RN (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Aledo, Illinois 1 day ago
Employment Type:Part timeShift:Rotating ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Aledo is a safe, close-knit community with excellent schools in the Mercer County School District. Families appreciate small class sizes and strong extracurricular programs. Cultural life centers on local parks, historic downtown and community events, with Quad Cities amenities just a short drive away.

MercyOne Genesis Aledo Medical Center is a 22-bed critical access hospital in western Illinois and Mercy County's sole healthcare provider, delivering emergency care, cardiac rehab infusion, lab, imaging (3D mammography), skilled care, pulmonary and sleep services, therapy and surgery. It earned Chartis Center's 2025 Performance Leadership Award for rural hospital quality and patient perspective.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! 

Join the MercyOne Family! We are looking to hire a Registered Nurse! 

As a Registered Nurse at MercyOne, you will provide and direct safe, effective, and culturally competent care for patients with acute medical and surgical conditions. Through evidence-based practice, utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care. The Acute Care RN manages a diverse patient population with varying levels of acuity, including post-operative, medical, telemetry, and neurologic patients. Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients and families, and interdisciplinary team members. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

Essential Functions:

  • Conducts assessment

  • Identifies patient problems and develops plan of care

  • Implements outcome/goal - based plan of care

  • Evaluates patient progress and revises the outcome/goal - based plan as needed

  • Communicates relevant clinical information to the team to optimize patient outcomes/goals

  • Demonstrates clinical competence

  • Manages telemetry and cardiac monitoring when applicable

  • Provides care appropriate to the age-related needs of the patients served on his/her assigned unit

  • Adheres to all safety, infection control and colleague health policies and procedures

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule: 

  • PRN

Minimum Qualifications:

  • Associate degree in nursing required

  • Bachelor of Science in Nursing (BSN) preferred

  • Registered Nurse in Illinois

  • American Heart Association Basic Life Support (BLS) required

  • American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities

  • Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Pay Range: $32.74 - $49.11 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

temporary
Medical-Surgical Nurse Specialist (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Aledo, Illinois 1 day ago
Employment Type:Full timeShift:12 Hour Day ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Aledo is a safe, close-knit community with excellent schools in the Mercer County School District. Families appreciate small class sizes and strong extracurricular programs. Cultural life centers on local parks, historic downtown and community events, with Quad Cities amenities just a short drive away.

MercyOne Genesis Aledo Medical Center is a 22-bed critical access hospital in western Illinois and Mercy County's sole healthcare provider, delivering emergency care, cardiac rehab infusion, lab, imaging (3D mammography), skilled care, pulmonary and sleep services, therapy and surgery. It earned Chartis Center's 2025 Performance Leadership Award for rural hospital quality and patient perspective.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! 

Join the MercyOne Family! We are looking to hire a Registered Nurse! 

As a Registered Nurse at MercyOne, you will provide and direct safe, effective, and culturally competent care for patients with acute medical and surgical conditions. Through evidence-based practice, utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care. The Acute Care RN manages a diverse patient population with varying levels of acuity, including post-operative, medical, telemetry, and neurologic patients. Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients and families, and interdisciplinary team members. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

Essential Functions:

  • Conducts assessment

  • Identifies patient problems and develops plan of care

  • Implements outcome/goal - based plan of care

  • Evaluates patient progress and revises the outcome/goal - based plan as needed

  • Communicates relevant clinical information to the team to optimize patient outcomes/goals

  • Demonstrates clinical competence

  • Manages telemetry and cardiac monitoring when applicable

  • Provides care appropriate to the age-related needs of the patients served on his/her assigned unit

  • Adheres to all safety, infection control and colleague health policies and procedures

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule: 

  • Days .9 FTE (36 hours per week)

  • 6:45 am - 7:15 pm

  • Every other weekend

  • Rotating holidays

Minimum Qualifications:

  • Associate degree in nursing required

  • Bachelor of Science in Nursing (BSN) preferred

  • Registered Nurse in Illinois

  • American Heart Association Basic Life Support (BLS) required

  • American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities

  • Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Pay Range: $32.74 - $49.11 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Med Surg Nurse - Part time (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Aledo, Illinois 1 day ago
Employment Type:Part timeShift:Rotating ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Aledo is a safe, close-knit community with excellent schools in the Mercer County School District. Families appreciate small class sizes and strong extracurricular programs. Cultural life centers on local parks, historic downtown and community events, with Quad Cities amenities just a short drive away.

MercyOne Genesis Aledo Medical Center is a 22-bed critical access hospital in western Illinois and Mercy County's sole healthcare provider, delivering emergency care, cardiac rehab infusion, lab, imaging (3D mammography), skilled care, pulmonary and sleep services, therapy and surgery. It earned Chartis Center's 2025 Performance Leadership Award for rural hospital quality and patient perspective.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! 

Join the MercyOne Family! We are looking to hire a Registered Nurse! 

As a Registered Nurse at MercyOne, you will provide and direct safe, effective, and culturally competent care for patients with acute medical and surgical conditions. Through evidence-based practice, utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care. The Acute Care RN manages a diverse patient population with varying levels of acuity, including post-operative, medical, telemetry, and neurologic patients. Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients and families, and interdisciplinary team members. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

Essential Functions:

  • Conducts assessment

  • Identifies patient problems and develops plan of care

  • Implements outcome/goal - based plan of care

  • Evaluates patient progress and revises the outcome/goal - based plan as needed

  • Communicates relevant clinical information to the team to optimize patient outcomes/goals

  • Demonstrates clinical competence

  • Manages telemetry and cardiac monitoring when applicable

  • Provides care appropriate to the age-related needs of the patients served on his/her assigned unit

  • Adheres to all safety, infection control and colleague health policies and procedures

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Schedule: 

  • PRN

Minimum Qualifications:

  • Associate degree in nursing required

  • Bachelor of Science in Nursing (BSN) preferred

  • Registered Nurse in Illinois

  • American Heart Association Basic Life Support (BLS) required

  • American Heart Association Advanced Cardiac Life Support (ACLS) required only if the unit has telemetry monitoring capabilities

  • Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Pay Range: $32.74 - $49.11 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

temporary
Patient Care Manager, Hybrid RN
✦ New
🏢 Optum
Salary not disclosed
Explore opportunities with Apex Home Healthcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician. You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.
Hybrid in MN/DC. (Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.
Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.
Primary Responsibilities:

* Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks
* Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team
* Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.
* Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits
* Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals
* Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders
* Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

* Current unrestricted RN licensure in state of practice
* Current CPR certification requirements
* Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

Preferred Qualifications:
* Home care experience
* Able to work independently
* Good communication, writing, and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment. We comply with all minimum wage laws as applicable.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
Not Specified
Remote Customer Service Representative
✦ New
Salary not disclosed
Mesa, AZ, Remote 3 hours ago
Customer Service Representative Position

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities
  1. Handle high amounts of incoming calls
  2. Produce sales leads
  3. Identify and evaluate customers' needs to deliver satisfaction
  4. Build sustainable relationships of trust through open and interactive discussion
  5. Provide accurate, valid and comprehensive information by using the right methods/tools
  6. Reach personal/customer service team sales targets and call handling quotas
  7. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  8. Keep records of customer interactions, process customer accounts, and file documents
  9. Follow communication procedures, guidelines, and policies
  10. Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

Remote working/work at home options are available for this role.
permanent
Customer Care Advocate I (Remote)
✦ New
Salary not disclosed
St. Louis, MO, Remote 3 hours ago
Customer Care Advocate I

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer-focused, mission-driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producershelping them navigate their workers compensation needs with confidence and care.

As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You'll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem-solving, teamwork, and continuous improvement.

At MEM, we believe in caring for our customersand equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid-friendly, remote-first approach gives you the flexibility to do your best work while contributing meaningfully to our mission.

Essential Duties and Responsibilities
  • Deliver outstanding customer experiences by responding promptly, accurately, and professionally across all communication channelsstriving for single-contact resolution whenever possible.
  • Leverage tools, systems, and resources effectively to provide caring, well-informed service to customers, producers, and internal partners.
  • Perform compliant policy administration, including processing policy changes, updating contact information, and setting up payment plans in accordance with state statutes and regulatory requirements.
  • Build collaborative relationships across teamsfollowing through on commitments, sharing knowledge, and contributing to a consistent, high-quality service experience.
  • Maintain timely workflow management, ensuring Level I tasks are processed within established service level expectations and keeping teammates and leaders informed of progress.
  • Exercise judgment and escalate when needed, involving leadership appropriately to help resolve complex or sensitive inquiries.
  • Promote and practice responsible use of company resources, aligning actions with company policies and efficiency goals.
  • Share insights for continuous improvement, identifying opportunities that improve processes, service experiences, and value for customers and partners.
  • Engage in ongoing learning, including training on workers compensation insurance, company systems, and industry best practices.
  • Work effectively in a remote-first, hybrid environment, meeting availability expectations and demonstrating reliable, professional communication.
  • Perform other duties as assigned.
Qualifications
  • Education: Bachelor's degree preferred (or a combination of education and relevant experience).

  • Certifications: Registered Workers Compensation Specialist (RWCS) designation required within 12 months (provided by MEM).

  • Licenses: Valid driver's license required.

  • Experience: 13 years in a customer service role; insurance experience preferred.

At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other's growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

Total Rewards Overview
  • Health Plans: Medical, Dental, and Vision Includes fertility benefits, fully paid preventative care, and adult orthodontia.

  • Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

  • Wellness and Recognition Program: Employer-paid incentives for employees and spouses.

  • Flexible Spending Account and Dependent Care options

  • Health Savings Account: Generous employer contribution.

  • Time Away from Work: Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

  • Employee Assistance Programs

  • 401k Retirement Plan: Employer match and profit sharing.

  • Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.


Remote working/work at home options are available for this role.
permanent
Entry-Level Data Entry Specialist Remote
✦ New
Salary not disclosed
Cleveland, OH, Remote 3 hours ago
Join Our Team as a Work-From-Home Data Entry Research Panelist!

Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether you've been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!

Why You'll Love This Job:
  • Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life.
  • No Experience? No Problem! Comprehensive training is provided to set you up for success.
  • Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.
What You'll Do:
  • Participate in research studies that contribute to meaningful outcomes.
  • Enjoy the freedom of remote work while building your career.

This role is your chance to turn your skills into income while working in an environment that's convenient and accommodating. Don't wait take the first step toward a rewarding work-from-home career today!

Apply now and start building the flexible, fulfilling future you deserve.

Requirements:
  • Computer with internet access
  • Quiet work space away from distractions
  • Must be able and comfortable to working in an environment without immediate supervision
  • Ability to read, understand, and follow oral and written instructions.
  • Data entry or administrative assistant experience is not needed but can be a bonus
  • We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn

To get started, these are the essential elements you'll need!

  • LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
  • Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Benefits:
  • Work when you want
  • Earn cash working part time or full time.
  • Learn new skills that you can take anywhere.
  • No degree required
  • Supplement your existing job. No need to quit your current job, unless you really hate it.
  • Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.

Remote working/work at home options are available for this role.
permanent
Onsite Administrative Assistant (Not Remote)
✦ New
🏢 Associa
Salary not disclosed
Administrative Assistant

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Administrative Assistant and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

This is a full-time position that would be working regular business hours, reporting to the local branch office in St. Petersburg, FL (not remote).

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Our Administrative Assistants are the heart of our property management operations, making a significant impact through:

  • Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
  • Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
  • Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
  • Manage calendars, schedule appointments, and coordinate meetings to optimize the team's productivity.
  • Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service.

Remote working/work at home options are available for this role.
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