Jobs in Vauxhall, NJ

The Integration Architect defines, designs, and governs enterprise integration architecture standards across AWS, Azure, Microsoft Fabric, and on-prem systems. This consultant creates scalable integration blueprints, reusable patterns, and secure connectivity frameworks that ensure interoperability, reliability, and domain-aligned data exchange. The role partners closely with domain teams, platform engineering, API management teams, and enterprise architecture to accelerate delivery while maintaining architectural integrity.

• 
  
• Define and maintain enterprise standards for API design, event schemas, messaging patterns, and integration of contracts.
  
• Establish integration governance across AWS, Azure, MS Fabric, and on-prem systems.
  
• Define patterns for ADS (Authorized Data Sources) alignment, data contracts, schema evolution, and anchor key management.
  
• Enforce adherence to enterprise security principles, including OAuth2/OIDC, JWT, TLS, Zero Trust patterns.
  

• 
  
• Build and maintain unified enterprise integration architecture blueprints spanning cloud, Fabric, and on prem connectivity.
  
• Create domain specific and cross domain integration flow maps, canonical API patterns, and event driven reference architectures.
  
• Align AWS, Azure, MS Fabric, and on-prem patterns under Unified Architecture.
  

• 
  
• Develop reusable integration patterns for:
  
  
  • 
    
  • AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
    
  • Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
    
  • MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
    
  • On prem: MFT, MQ, legacy services.
    
  
  
  
• Provide templates for API contracts, event schemas, integration error handling, observability hooks, and resiliency patterns.
  

• 
  
• Define integration patterns incorporating ADS rules, domain ownership, and anchor key management for interoperability.
  
• Ensure all integration patterns embed security, observability, lineage awareness, and operational resiliency.
  
• Collaborate with data governance to ensure consistent entity resolution and cross?domain identifier mapping.
  

• 
  
• Guide domain teams in implementing target state integration architectures.
  
• Lead or participate in architecture reviews for API designs, event models, platform integrations, and connectivity.
  
• Recommend modernization opportunities to retire from legacy integration mechanisms and adopt event-driven/API?first models.
  

• 
  
• 8-12+ years in integration architecture, API engineering, event-driven design, or hybrid integration.
  
• Strong hands-on expertise across:
  
  • 
    
  • AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
    
  • Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
    
  • MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
    
  • RDBMS: SQL, Oracle, DB2, RDS, etc.
    
  • On prem: MQ, MFT, REST/SOAP services.
    
  
  
  
• Understanding of ADS, anchor key management, data/domain contracts, lineage aware integration.
  
• Experience designing event driven, API first, batch, and hybrid integration architectures.
  

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Be the central link between the customer, operations, sales team to ensure the client's requirements are met in the most efficient and cost-effective way. Build relationship with Customer, act as the Voice Of the Customer within Givaudan and manage the sales order process through to shipment for assigned customers and affiliates.

Your Title: Customer Care Representative

Your Location: Towaco (New Jersey)

Reporting to: Customer Care Manager

Salary Range Based on Experience: $59,900 - $75,000

Main responsibilities

Build Customer Care strategy and follow global guidelines

Identify opportunities for improvement in Customer Care and participate in projects when relevant

Provide support for assigned customers and affiliates to meet order requirements and escalate issues

Work with the customer care team on customer relationship and delivering customer experience

Daily communication and collaboration with customers, operations, and sales

Resolve request for order changes, issues and handle customer complaints and inquiries internally and externally

When applicable determine corrective action with the help of the Support Office and Control Tower

Prepare Debit and Credit notes, process quality notifications and Customer Returns

Manage customer expectations and building relationships

Collect Customer Forecast, enter into tool and collaborate with planning on information relating to demand planning and stock positions and participate in demand planning meetings

Ask for and act upon Customer feedback

Maintain accurate customer records, including customer specific information, contracts, labeling, packaging and stock requirements

Provide coverage and support accounts for other team members

Know how to diffuse a difficult situation and get resolution with the customers

Follow the new Customer/product processes and contribute to improve New customer experience

Education

High School or Secondary Education

Associate or University Degree

Languages: English and other language(s)

Professional experience: 2-3 years in the industry including customer-facing role

Required skills

Knowledge of SAP and associated processes

Microsoft Office expertise

Demonstrated Customer Relationship Management

Basic Inventory Management knowledge

Understanding of Shipping Terminology

Knowledge of Lean/Six Sigma, (white/yellow belt)

Benefits

Benefits include medical, dental, vision, family leave and a high-matching 401 (k) plan.

This is a hybrid remote/on-site

#LI-hybrid

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.

Location: Greater Toronto Area

What You'll Do:

Primary Duties and Responsibilities:

• 
  
  
• Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.
  
  
• Assist in addressing performance of onsite resources and associates.
  
  
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.
  
  
• First point of escalation for Field Issues with the client.
  
  
• Empowered to defuse and resolve onsite client issues.
  
  
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.
  
  
• Provide onsite support for integration issues.
  
  
• Assist in development and deployment for Installation processes and standards.
  
  
• Recommends training for future growth and development of team to ensure best in class.
  
  
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.
  
  
• Assist in developing growth plans for both process and operations staff to help ensure long term success.
  
  
• Helps develop and ensures compliance in Quality Assurance program.
  
  
• Field implementation and tracking of departmental goals and objectives.
  
  
• Responsible for site activities related to Safety, Quality Control and QA.
  
  
• Coordinates activities for service to ensure all systems requiring support are successfully included.
  
  
• Final verification of preparedness for site activities.
  
  
• Support fleet and/or delivery of tools and materials for field.
  
  
• Maintain and track tooling/ test gear.
  
  
• Site Surveys for projects and sales support.
  
  
• Verification for commissioning readiness.
  
  
• Review daily field reports for content and format.
  
  

Complexity:

• 
  
  
• Verification and Implementation of standards in how Diversified deploys.
  
  
• Immediate point of escalation for job sites.
  
  

Decision Making Authority:

• 
  
  
• Feedback on Hires/Fires/Reviews.
  
  
• Removal of personnel from jobsites.
  
  
• Standard training and enforcement for Contractors.
  
  
• Timesheet/PTO/Expense Verification.
  
  

Physical Working Environment:

• 
  
  
• Ability to visit multiple jobsites in assigned geography.
  
  
• Must be able to lift 50 lbs.
  
  

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required

What You'll Bring:

Required Skills/Qualifications

• 
  
  
• 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.
  
  
• Familiarity with a wide range of audio, video and networking equipment.
  
  
• High level of experience in construction environments
  
  
• Knowledgeable of low voltage electrical concepts.
  
  
• Possess advanced AV installation skills.
  
  
• Good verbal communication skills and good customer service skills.
  
  
• Ability to diagnose, troubleshoot and resolve technical problems.
  
  
• Preferred candidates hold CTS or CTSI certifications.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Sales Coordinator, you will be an important contributor to an L&R team, providing critical support and developing an intimate understanding of Givaudan project management systems. As an important member of the team, you will be the liaison with the account executive and business development teams to provide critical support on accounts and business systems. You will also develop professional relationships with both our teams and with account contacts. If you excel and have an interest in working in a creative industry, then this is an excellent opportunity for you.

Your Title: Sales Coordinator

Your Location: East Hanover, NJ

Reporting to: Manager Sales Support & Coordination

Salary Range Based on Experience: $60,000 - $70,000.

Supporting our business:Administer creative briefings and sample requests from initiation through to completion and preparation for submission. Manage materials and samples for client presentations, assist in building client presentation collateral display materials. Perform special projects (maintain customer information, provide clerical support, and organize meetings). Ensure client comfort and manage logistics during visits to Givaudan. Being the liaison between clients and internal personnel.

Communication:Respond to internal and external inquiries using systems knowledge, creative investigation, and follow-up techniques. Provide the business team with timely information on clients' requests, insights, and communications. Represent the team with a meaningful client interface. Develop client relationships. Coordinate schedules and communications. Attend team meetings to review workflow.

Administrative Support:Act as an interdepartmental coordination specialist (liaison with Customer Service, Purchasing, Operations, Distribution, Planning, Pricing, Labs, Regulatory, QC). Update projects, request and attach price quotations, fragrance descriptions and customer-specific documentation. Maintain the sample tracking system, product bases, product packaging arrivals, and update projects. Prepare samples for shipment, including supporting documentation. Provide necessary shipping and tracking information to customers. Brief entry and support, creation of RMR and NBO documentation to ensure smooth transition of new wins to production. Provide back-up and administrative support to the larger L&R team. May be responsible for additional tasks on business needs.

You?

Are you someone who wants to shape their own world? Who excels in a culture where you can express yourself in a creative team environment? Who wants to collaborate and work in a team as passionate as you are? Then join us - and improve your world.

Required Skills and background:

• 
  
• Bachelor's Degree
  
• At least 2 years of experience in a sales support environment
  
• Excellent communication, administrative, and problem-solving skills.
  
• Collaborative, positive team spirit
  
• MS Office suite, Google Mail, SAP knowledge
  
• You have experience building professional relationships.
  

Benefits:

• 
  
• Great compensation package.
  
• Major medical, dental, and vision coverage.
  
• Generous 401k matching program.
  

#LI-hybrid

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.

You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Passion, expertise, and flair are how we describe our fragrance and beauty business. The artistry of our perfumers encompasses a myriad of passionate scented stories for brands everywhere. Our collections of beauty innovations push industry limits by inspiring and empowering customers with tailored products to enhance their wellbeing.

Our network of perfumers, fragrance evaluators, marketing, and technical experts develop exquisitely scented personal care products that enhance each moment of the day. The best personal care products create a special relationship with consumers, delivering pleasure and reassurance and functional benefits. With its unique power to evoke different emotions, fragrance plays a necessary role in successful self-care solutions.

Reporting to the Category Director, you will project manage by collaborating with Perfumers and our creative centers. You will interpret marketing knowledge and use your technical expertise to assist customers in developing olfactory strategies to affect our role within the industry.

This role is onsite in our Ridgedale Offices located in East Hanover NJ. We offer 1 day from home and flexible working schedules.

• 
  
• Fragrance Development - Develop olfactory strategy for clients, market, category, and guide Perfumery teams. Manage/execute multiple complex briefs and develop or select fragrances according to the given brief guidelines. Define fragrances to be tested and coordinate with Consumer Marketing Insights (CMI) team. Translate consumer insights results into olfactory guidelines for perfumers. Work with lab on testing product stability. Understand the Best Practices to influence efficiency improvement opportunities.
  

• 
  
• Collaboration and Influence - Partner with other regional creative centers to complete project assignments. Conduct customer presentations/interactions. Participate in olfactory analysis of new products to identify interesting notes for creative development. Develop new fragrances with Perfumers. Manage fast and efficient selection of fragrances for activation projects from oil or blind.
  

• 
  
• Industry Curiosity Marketing - Anticipate market tastes; work with marketing colleagues on proactive concept generation. Write olfactory summaries of a region/market and customer for knowledge-building and sharing. Demonstrate track records of new wins. Build and curate the best-in-class fragrance collection, responding to gap analysis, market needs, market trends and incorporating our technologies.
  

You?

• 
  
• University Degree relevant to industry/position
  
• 7+ years' functional/technical experience in industry
  
• Manage multiple and complex evaluation projects
  
• Knowledge of Perfumers' themes and collections
  
• Experience dissecting a fragrance, offer intuitive and creative ideas within the project's scope
  
• Broad knowledge of the market dynamics and olfactory trends
  
• Opportunistic mindset - able to balance speed of response and fragrance quality
  

Benefits include medical, dental, vision, life, tuition reimbursement, family leave, and a high matching 401k plan

Job Title and Base Salary are partly determined by education and experience and our compensation program guidelines. Target pay is $130k - $160k per year.

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We are looking for an experienced Toxic Substances Control Act (TSCA) Chemical Regulation and Premarket Notification (PMN) Expert to join our dynamic team!

As a Regulatory Affairs Technical Manager, you will be an integral part of the Regulatory Affairs Product Safety (RAPS) team reporting directly to the Global Chemical Innovation Service organization and functionally to the North American and you will be based in Ridgedale, New Jersey, working 4 days onsite and 1 day from home a week.

You will navigate and ensure compliance with chemical regulations in the United States and Canada and and work with external partners, internal customers and regional regulatory bodies on Regulatory matters. You will bring your expertise to the team and to our customer, to leverage true business partnership opportunities for our Business. You will also be an important contributor to our customer relationships to deliver the best technical consulting to our key B2B customers.

In this exciting role you will:

• 
  
• Ensure compliance with chemical regulations, including TSCA (Toxic Substances Control Act), FIFRA in the US and CEPA (Canadian Environmental Protection Act) in Canada.
  
• Stay informed of changes in chemical legislation and assess their impact on company operations.
  
• Manage the PMN process for new chemical substances in both US and Canadian markets.
  
• Prepare and submit PMN dossiers to appropriate regulatory bodies, monitoring their progress and addressing any inquiries.
  
• Provide technical regulatory guidance for FEMA GRAS registration as foodingredients and FIFRA registrations and may support registrations accordingly
  
• Identify early legislative and regulatory issues that affect the business and advise on risks due to safety or regulatory developments.
  
• Conduct risk assessments for chemical substances and develop strategies to reduce potential hazards.
  
• Collaborate with our teams to ensure products meet safety and environmental standards.
  
• Compile and maintain regulatory documentation and databases.
  
• Prepare reports and communicate findings to senior management and stakeholders.
  
• Be the primary contact for regulatory agencies, industry associations, and third-party consultants.
  
• Provide advice to product development teams on regulatory requirements and best practices.
  
• Develop and deliver training programs to educate staff on regulatory requirements and compliance issues.
  
• Foster a culture of compliance and continuous improvement.
  

Your professional profile includes:

• 
  
• Master degree in Chemistry, Environmental Science, Regulatory Affairs, or a related field.
  
• Minimum of 8 years of experience in chemical regulation and compliance in the US and Canada.
  
• In-depth understanding of TSCA, CEPA, and related chemical regulatory frameworks.
  
• Experience with Premarket Notification (PMN) submissions and approvals.
  
• Ability to stakeholder engagement
  

What We Can Offer You:

• 
  
• Healthcare Plan:
  
• Medical
  
• Dental
  
• Vision
  
• High matching 401k plan
  
• Vacation days
  

The established salary range for this position is $120,000 - 160,000 annually. Actual compensation will depend on individual qualifications.

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Staffmark Group is currently looking for a bright, energetic and friendly Administrative Assistant to support a busy and highly successful Private Wealth Management office within one of the most prestigious global financial services firms. The ideal candidate should possess at least two years of administrative support experience from a corporate environment.

Administrative Assistant position is a 12 month contract working onsite at our client are responsible for general office support, including but not limited to:

• Managing travel & expenses, including making travel arrangements and processing expenses for team members
• Processing incoming & outgoing mail, including checks and stock certificates, tax forms, and scanning
• Providing general administrative services to teams, such as maintaining calendars and schedules, and answering phones
• Coordinating and scheduling office events, including recruiting, internal events and external client events as needed. Duties to include booking conference rooms, ordering food, printing documents, coordinating interview schedules, liaising with building services, and greeting visitors
• Assisting the Private Wealth Management Team in servicing clients, with a focus on operational excellence and customer service

Qualifications

• Proficiency in Word, Excel, PowerPoint and Outlook required
• Bachelor's degree preferred
• A minimum of 2 years of work experience in a professional corporate environment
• New graduates who have a desire to be in the financial services industry are also encouraged to apply
• Strong written and verbal communication skills
• Enjoys working in a team environment
• Polished communication skills
• Ability to multi-task and work in a fast-paced environment
• Business professional environment and attire
• Possess critical thinking skills and good judgment
• Displays personal pride in work, always striving to do his/her best
• Chooses to always operate with integrity and transparency

JOB TITLE: Customer Experience Analyst

LOCATION: 3 days in Lyndhurst, NJ & 2 days in NYC (on-site)

Salary: $92,000-97,000

Company Overview:

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.

Position Overview:

UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.

Job Responsibilities:

• Analyze customer inquiries, various types of feedback. and related data.
• Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
• Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
• Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
• Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
• Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
• Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
• Is up to date and understanding of industry fraud trends
• Skills in defining requirements for operational changes or service improvement
• Capability to adhere to team processes and standards, while leading process improvement efforts.
• Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
• Other duties as assigned by supervisor

Requirements:

• Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
• Minimum 2-3 years of experience in Logistics or E-commerce is preferred
• Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
• Flexibility and agility to adapt to changing and evolving business requirements and objectives.
• Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
• Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
• Regular, dependable attendance and punctuality is required

Salary: $92,000 - $97,000

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Our client, a well-regarded regional defense litigation firm is seeking a General Liability Associate to join their Philadelphia area team.

The ideal candidate will have 4 to 7 years of general liability defense experience (auto, premises liability, etc.). This is a partnership track position.

During training, this position is hybrid remote (2 days on site per week). After training, there is potential for the position to be primarily or fully remote.

Candidates should be admitted to practice in NJ. PA admission is preferred but not required.

Competitive base salary 120k to 150k, bonus, matching 401k and benefits.