Jobs in Union Park
828 positions found — Page 30
At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
What You'll Do: The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every For Eyes every time. The role of Sales Associate helps establish For Eyes as the premier destination for all vision needs in your community.
Key Responsibilities:
- Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
- Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer's lifestyle and preferences.
- Learn and Grow: Enhance your skills with hands-on training and collaborate with experienced professionals to provide top-tier service.
- Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
- Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
- Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.
What We're Looking For:
- Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
- Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
- Tech-Savvy & Detail-Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
- Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
- Self-Motivated & Adaptable: Stay driven and resilient, adjusting to fast-paced environments and always seeking opportunities to learn and grow.
Preferred Qualifications:
- Optical Experience: Prior experience in optical retail or familiarity with optical products
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Nearest Major Market: Orlando
Job Segment: Retail Sales, Social Media, Retail, Marketing
Join VitalCaring Where Your Passion Changes Lives!
Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice providerwe're a family that supports, inspires, and uplifts both our patients and our team members.
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and familiestoday and into the future
Make a Meaningful Impact Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team Work with a team who genuinely care and invest in your success. Grow Your Career Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-beingoffering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Health & Wellness Medical, Dental & Vision Pharmacy Benefits Virtual & Mental Health Support Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) Supplemental Health & Life Insurance
Financial & Legal 401(k) with Company Match Employee Referral Program Prepaid Legal Plans Identity Theft Protection
Work-Life Balance & Perks Paid Time Off Pet Insurance Tuition & Continuing Education Reimbursement
Join VitalCaring Group and experience a company that invests in you every step of the way!
Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Navigator (CTN), you play a critical role in ensuring a safe, seamless transition from the acute care setting to home. You will conduct bedside assessments, identify high-risk medical and social needs, collaborate with hospital care teams, and coordinate timely, effective home health referrals. This role is essential to preventing avoidable rehospitalizations while delivering a compassionate, patient-centered experience. Every encounter reflects our valuestrustworthy, capable, compassionate, proactive, and called.
Essential Functions
Clinical Assessment & Care Coordination
- Conduct onsite hospital bedside assessments within 24 hours of referral.
- Integrate evidence-based clinical guidelines to develop patient-centered transition plans.
- Engage with patients, caregivers, case managers, physicians, and inpatient teams to gather key information for discharge planning.
- Identify high-risk medical and social determinants of health needs and communicate them to the care team.
- Schedule a follow-up primary care appointment within 3 days post-discharge.
- Complete follow-up phone calls within 48 hours of discharge and document CTN Follow-Up Coordination notes in HCHB.
- Support strategies to reduce home health rehospitalizations through proactive communication and interventions.
Documentation & EMR Responsibilities
- Document CTN coordination notes to support admitting home health clinicians.
- Complete workflow tasks and assignments specific to the CTN role in the EMR.
- Receive and enter verbal orders in HCHB from licensed practitioners and ensure physician approval.
- Follow up on pending referrals to support timely home health admissions.
Interdisciplinary Collaboration
- Participate in care coordination with agency staff, contractors, patients, and referral partners.
- Communicate effectively with all providers involved in a patient's plan of care.
- Educate patients and caregivers on engagement with the VitalCaring Connection (VCC) for virtual and telephonic care.
- Prepare for and participate in case conferences with other healthcare team members.
Professional Standards
- Meet all mandatory continuing education requirements.
- Demonstrate effective communication and interpersonal skills across the care team.
- Attend agency-sponsored in-service training sessions.
- Perform additional duties as assigned.
Qualifications
Education & Licensure
- Graduate of an accredited nursing program (RN, LVN/LPN) or an accredited Physical Therapy program (PT).
- Active RN, LVN/LPN, or PT license in state of employment; valid driver's license required.
- May require completion of HHS Computer-Based Training depending on license category.
Experience & Skills
- Minimum of two years of clinical experience as an RN, PT, LVN, or LPN.
- One year of home health experience preferred.
- Strong nursing or PT clinical skills aligned with accepted standards of practice.
- Excellent interpersonal, communication, and decision-making skills.
- Proven relationship-building and territory management abilities.
- Proficiency with Microsoft Office, CRM platforms, and EMR systems preferred.
Additional Requirements
- Reliable transportation with current auto liability insurance.
- Ability to work a flexible schedule, including weekends based on referral partner needs.
- Comfortable spending 80% of time in assigned hospital or facility settings.
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Remote working/work at home options are available for this role.
Lawyers on Demand, a Consilio Company, is one of the largest and fastest growing global legal services businesses, and as a ‘new law’ pioneer, we continue to lead the market we’ve created.
With a global team of over 600 attorneys and consultants working across our secondments, legal advisory services, and legal operations & tech solutions, we want you to be a part of our exciting journey!
Lawyers on Demand (LOD), a Consilio company, is partnering with a dynamic law firm to recruit Immigration Attorneys to appear for Master Hearings, including an upcoming hearing on April 1, 2026. This is a part-time (sporadic), indefinite contract opportunity.
Position Details
- Start Date: ASAP
- Duration: Indefinite
- Hours: as-needed (including upcoming hearing on 4/1/26)
- Location: Orlando, FL
- Compensation: $60/hr
Position Description
- Client is seeking attorneys to appear and represent clients for Master Calendar Hearings in Immigration Court.
- Role will be assignment based, sporadic, and dependent on Immigration Court scheduling.
- Each assignment is expected to be around 5 hours, including case review, hearing, and post-hearing debrief.
- Candidates will receive a 1.5 hour training with the firm.
Candidate Requirements
- J.D. from an ABA-approved law school and an active membership in good standing of any state bar is required.
- Basic knowledge of immigration law required.
- Prior experience practicing immigration law in court preferred.
- Can be either experience with USCIS (affirmative cases) or EOIR/Immigration Court (defensive cases).
- Background in mock trial, moot court, depositions, and/or litigation preferred.
- Ability to work with clients to talk through difficult experiences and keep client focused on key facts required.
- Experience using a case management software system preferred.
- EOIR number required.
- Ability to follow processes and work efficiently.
- Ability to follow detailed directions.
- Bilingual with Spanish preferred
- Computer skills (Typing - MS Word and MS Excel, Document Management - DropBox, Email - MS Outlook) required.
LOD is proud to be an equal opportunity employer. Diversity and inclusion is a core part of our Ways of Working, and we celebrate and embrace it. We know the individual differences of our people make us collectively better and we encourage all applicants; including people with disability, career breaks, gender diverse, LGBTQIA, and culturally diverse communities to join us so we can do great things together.
The Orlando office of Conroy Simberg seeks a construction liability attorney with 3 plus year of construction experience. Prior insurance defense is a plus. Excellent opportunity for a qualified candidate. Compensation will be commensurate with experience.
Conroy Simberg offers a flexible and enjoyable work environment, including hybrid and remote options. Additionally, we prioritize work-life balance and provide competitive pay, bonuses, and a wide range of benefits including medical, life insurance, 401(k) with employer contribution, and PTO.
Our firm is committed to providing equal employment opportunities, ensuring a workplace environment free from discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by the law.
Our customer is a full-service law firm with over 40 attorneys practicing in 10+ offices throughout Central Florida. They are seeking a motivated and experienced Bankruptcy Attorney to join their growing consumer bankruptcy practice.
The ideal candidate will handle a high volume of Chapter 7 and Chapter 13 matters, providing strategic guidance to clients navigating financial hardship while working collaboratively with paralegals, legal assistants, and firm leadership. This role requires strong client communication skills, the ability to manage a dynamic caseload, and a commitment to delivering excellent client service while maintaining compliance with all federal bankruptcy procedures and court requirements.
Duties & Responsibilities
• Conduct initial consultations with potential bankruptcy clients and evaluate eligibility for Chapter 7 or Chapter 13 relief.
• Advise clients on bankruptcy strategy, including asset protection, exemptions, repayment plans, and alternatives to bankruptcy when appropriate.
• Review client financial information and documentation to ensure accuracy and completeness prior to filing bankruptcy petitions and schedules.
• Prepare and review Chapter 7 and Chapter 13 petitions, schedules, statements, and related filings.
• Represent clients at 341 Meetings of Creditors, confirmation hearings, and other bankruptcy proceedings as required.
• Draft and review Chapter 13 repayment plans and respond to trustee or creditor objections.
• Address motions, objections, reaffirmation agreements, and other contested matters that arise during bankruptcy proceedings.
• Maintain compliance with federal bankruptcy rules, local court procedures, and applicable statutes.
• Provide clear explanations of legal processes and expectations to clients throughout the lifecycle of their case.
• Partner with paralegals and support staff to ensure all cases move efficiently through the bankruptcy process.
• Monitor case progress, deadlines, and court filings to ensure timely completion of all required tasks.
• Maintain accurate case notes and updates in the firm’s case management system.
• Stay up to date on developments in bankruptcy law and changes to federal or local bankruptcy procedures.
• Collaborate with firm leadership to improve workflows, case handling procedures, and client experience within the bankruptcy department.
Requirements, Competencies and Certifications
• Juris Doctor (JD) from an accredited law school.
• Active member in good standing of the Florida Bar.
• Experience handling consumer bankruptcy matters, including Chapter 7 and Chapter 13 cases.
• Strong understanding of federal bankruptcy law, exemptions, and court procedures.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage a high-volume caseload.
• Ability to explain complex legal concepts to clients in a clear and compassionate manner.
• Strong attention to detail and ability to review financial documentation thoroughly.
• Ability to work independently while also collaborating effectively with support staff and firm leadership.
• Strong analytical, problem-solving, and time management skills.
• Ability to thrive in a fast-paced law firm environment.
Minimum Education & Preferred Experience
Education Requirements:
• Juris Doctor (JD) from an accredited law school.
• Member in good standing with the Florida Bar.
Preferred Experience:
• 2+ years of experience practicing consumer bankruptcy law.
• Experience managing Chapter 7 and Chapter 13 caseloads from consultation through discharge.
• Familiarity with bankruptcy court procedures in the Middle District of Florida.
• Spanish speaking ability is a plus.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Company Description
Estes, Ingram, Foels, Gibbs & Williams, P.A. is an AV-rated civil litigation firm specializing in defending healthcare professionals in civil litigation and administrative actions. Celebrating 40 years in May, the firm has a dedicated team of ten trial attorneys, litigation paralegals, legal nurse consultants and legal assistants. Known for its exceptional expertise in professional liability claims, the firm serves clients throughout the state. With all named partners being AV Preeminent rated by Martindale Hubbell, the team brings broad experience in general civil litigation defense.
Role Description
This is a full-time, on-site role for a Medical Malpractice Legal Assistant/Paralegal based in Maitland, FL. Responsibilities include supporting attorneys with legal document preparation, assisting in managing legal and case-related administrative tasks, communicating with stakeholders, and ensuring timely filing and management of documents related to malpractice defense cases. The role requires meticulous organization, legal research, case tracking, and administrative support in accordance with the firm's guidelines.
Qualifications
- Strong understanding and knowledge of Law and Medical Malpractice legal procedures
- Skilled in Legal Document Preparation and case management processes (ProLaw is helpful)
- Effective Communication skills, both written and verbal, to liaise with clients, attorneys, and court officials
- Proficient in Administrative Assistance and organizational tools to manage casework efficiently
- Experience working as a Legal Assistant or Paralegal in civil litigation or healthcare-related fields is preferred
- Detail-oriented with the ability to manage deadlines and multitask in a fast-paced environment
- Proficiency in legal research software and document management systems is a plus
Civil Litigation Attorney
Responsibilities:
· Assist senior attorneys and manage own caseload
· Represent clients in Federal and State Courts, and administrative actions
· Handle all aspects of litigation: pleadings, depositions, mediations, and court appearances
· Maintain accurate and timely billing records
Qualifications:
· Minimum 3 years of civil trial litigation experience
· Experience in Federal Court and State Business Court preferred
· Must bill 35+ hours/week
Compensation & Benefits:
· Negotiable base salary + bonuses per case
· Fully paid health insurance
· Paid time off
If you're a driven litigator ready to join a high-caliber team, we’d love to hear from you.
- Apply today by sending your resume and writing samples to or tag someone who’d be a great fit!
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Hunt for new business (90%) as well as take care of existing clients (10%)
- Become a SaaS (Software as a Service) expert
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.
Position: Referral Coordinator
Openings: 8
Location: Remote, ORL Area
- Have to go onsite first day to pick up equipment
Duration: 6-month c2h
PR: Starting at $17/hr
Hours: M-F 4pm - 8pm
Must Haves:
- 2+ years of customer service experience
- 1+ year of Data Entry experience
- Strong experience with Microsoft Products- have to pass typing test
- HS Diploma or GED
Plus:
- Healthcare experience
- Scheduling, Insurance Verification, Referrals experience
- Call Center Experience
Day to Day
The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.
Essential Functions
- Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
- Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
- Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
- Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
- Files referral-related documents into the appropriate patient chart in accordance with established procedures.
- Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
- Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
- Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
- Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
- Coordinates follow-up care when referrals or authorizations are nearing expiration.
- Ensures financial and insurance information is current, accurate, and active in the EHR.
- Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
- Initiates and tracks referral and authorization status to ensure timely completion of services.
- Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
- Provides patients with referral details for physicians, specialists, and facilities as appropriate.
- Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
- Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
- Maintains a working knowledge of ICD‑10 and CPT codes.
- Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
- Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
- Performs all duties in a manner that supports departmental productivity, quality, and customer service goals