Jobs in Towson

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry.

We are looking for a proven leader to assist in expanding our operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further.

We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.

Position Summary:

Reporting to the VP of Operations, the Director of Operations will be responsible for operational oversight and growth. The successful candidate will be required to travel 60% - 75% of the time.

Responsibilities:

• Develop, maintain and monitor annual operating budget for each business unit.

• Supervise the review and adherence to each business unit’s budget, P&L and aging reports.

• Develop and oversee business forecasting projects.

• Work with other senior managers on product development, pricing and other strategic operational issues.

Requirements:

The Director of Operations position requires the following skills and experience:

•College Degree from 4 year accredited institution

•Multi-site management experience (minimum of 5+ locations.)

•Third-party logistics experience a plus

•Solid command of all operational disciplines.

•Experience managing P&L in excess of $20M plus

•Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers.

•Expert user of Microsoft office products (Outlook, Word, PowerPoint & Excel)

•A minimum of 10 years of logistics experience with 5+ in logistics management.

•Highly developed and disciplined in work ethic, accountability and follow-through.

•Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff.

•Ability to manage, lead and develop all operational staff.

•A team player, able to effectively interact with all aspects of the business (internal as well as external customers).

•Solid financial and analytical skills including sound business judgment.

•Proactive and decisive leader for the business with excellent communication skills.

•Tactical leader with a strategic mindset

•A Builder, not a Maintainer

. Bilingual is plus

•Passionate Advocate for Customer Service and Continuous Improvement

Benefits:

We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.

Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Must meet hiring eligibility requirements.

A firm that works with architects, engineers, designers, distributors, and contractors on their lighting needs is looking for an Executive Assistant to support the President. The company’s core values are honesty, integrity and trust. The role is hybrid-4 days in office, 1 day remote. The office is in Elkridge.

About the Job:

• Coordinate and prioritize meetings for the PRESIDENT
• Vet and prioritize the PRESIDENT’s emails
• Draft email responses
• Follow up on client meetings
• Enter info into the CRM
• Track projects and give the President status updates
• Compose and prepare confidential correspondence
• Coordinate manufacturer visits in market and manage factory visits calendar
• Prepare materials for meetings; internal, Board, client meetings and speaking engagements
• Serve as the first point of contact for the executive office
• Coordinate Board meetings, prepare materials for the meetings and follow up on action items
• Maintain a busy calendar and prioritize on PRESIDENT’s behalf and make sure the PRESIDENT’s day runs smoothly
• Coordinate travel arrangements (business and personal)
• Plan events
• Travel locally with the President to meetings and take notes
• Process expense reports
• Some off-hour availability required

About You:

• Minimum of 5 years of experience supporting a PRESIDENT (large, publicly traded co. preferred)
• BA/BS from a college or university
• Excellent Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Strong communication skills: written and verbal
• Strategic thinker
• Understand the importance of confidentiality and trust when supporting a PRESIDENT
• Dynamic and proactive comfortable in a fast-paced environment.
• Polished, professional demeanor and the gravitas to interact with high-level executives
• Outstanding communication skills

Salary, Benefits (medical, dental, vision), Paid Vacation

Hours: 8:00 AM-4:30 PM (or 7:30 PM-4:00 PM if preferred)

Overview:

“Together We Make Life Better”. Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows all employees to feel valued and safe to give their opinions and improve our company.

Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries.

Position Summary:

Short term assignment located in the Curtis Bay, Maryland area.

Assignment start date ASAP to prepare for May 2026 shut down.

This role will travel to work site in Curtis Bay area to assist with coordination of operations and maintenance to prepare for upcoming shutdown.

Responsibilities:

Work with Maintenance, Operations, Turnaround Event Team Leader, Turnaround Team, General Contractor and other diverse groups to ensure all phases of the turnaround life cycle are managed in compliance with both Turnaround Management Process (TMP) and Project Management best practices.

Manage all aspects of planning, scheduling and execution of assigned capital and expense projects.

Drive implementation of a best practice Cost Breakdown Structure. Monitor actual vs. budget.

Drive implementation of a best practice Work Breakdown Structure.

Monitor progress in all TMP phases vs. milestones.

Develop project overview presentations for site and senior leadership.

Act as the bridge to upper management by reporting regularly on the progress versus milestones, schedule and cost.

Define and challenge critical path for opportunities to reduce duration and cost.

Develop contingency plans to minimize risk and uncertainty.

Ensure construction resources for engineering and expense projects are deconflicted.

Participate in and conduct scope and project reviews for assigned projects to identify issues/risks that could negatively impact cost and duration and manage development of mitigation plans.

Drive processes to manage scope change and discovery work.

Implement project workflow utilizing both internal and external resources to allow efficient execution of all work assigned, inclusive of both capital and expense work.

Meet all Key Performance Indicators (KPIs) including safety and environmental compliance.

The position reports directly to the Site Director and worlds directly with the Sr. Maintenance Manager, Turnaround Team Leader, Turnaround Team and General Contractor.

Regular presence in the workplace is required including the ability to work extra hours if needed.

Must be able to work collaboratively with team members with different backgrounds and perspectives.

Follow instructions and perform other duties as may be assigned.

Ability to ask penetrating questions in a diverse work environment while maintaining a collaborative work environment with team members.

Qualifications:

Previous experience with plant shut down operations and maintenance.

Prior experience with planning and managing shut down operations.

Fit for in plant assignment.

EEO Statement:

Tata Consulting Engineers USA, LLC (“TCE”) is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal TCE offer letter through our onboarding system.

Fraud Alert:

Please be aware that there have been instances of fraudulent job offers being made in the name of TCE by unauthorized individuals or organizations. We want to make it clear that TCE will never ask for any type of payment information during our interview process. Please be advised during our company transition, all email communications from TCE will come from our business email addresses, which end in '@ '. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website at

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.

Job Description:

We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.

Basic Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• One or more years of proven experience in an IT service desk or customer service environment.

Additional Bonus Qualifications:

• Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
• Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
• Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
• Thrive in a collaborative environment and maintain a positive, professional demeanor.
• Excellent verbal and written communication skills.
• Previous experience working on a Federal Service Desk project.
• ServiceNow knowledge or experience is a big plus.
• Experience with cloud-based Call Center Software, specifically CXone.
• Knowledge and/or experience of Agile methodologies in a Service Desk environment.
• Experience with utilizing Atlassian tools like JIRA and Confluence.

Responsibilities:

• Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
• Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
• Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
• Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
• Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
• Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
• Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
• Support the development, management and use of customer support scripts.
• Assist with the preparation or maintenance of standard operating procedures and protocols.

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at

Title: Environmental Scientist III

Division/Team: Natural Resources

Supervisor: Natural Resources Manager

Salary Range: $80,000-$100,000

About Us

At Ecotone, we work with nature and people to restore ecological integrity.

Position Summary

Environmental Scientist III supports Ecotone’s design and restoration teams by leading post-construction monitoring efforts, which includes collecting field data, preparing technical reports, and mentoring junior staff. This role requires strong technical expertise in stream geomorphic monitoring and restoration design principles, the ability to manage multiple active projects, and a commitment to high-quality, science-driven work. The ideal candidate brings 5-7 years of experience in environmental consulting and thrives in a collaborative, field-focused, and fast-paced environment.

Key Responsibilities

·       Lead stream monitoring efforts across multiple active projects, including:

o  Longitudinal profiles

o  Cross sections

o  Pebble counts

o  Bank Height Ratio

o  BEHI/NBS assessments

o  EPA Rapid Bioassessment Protocols (RBP)

·       Conduct geomorphology data post‑processing, analysis, and interpretation to support design and monitoring deliverables.

·       Apply stream restoration design principles to field assessments, data review, and project recommendations

·       Prepare high-quality technical reports, figures, and supporting documentation.

·       Review and quality check‑ reports prepared by junior staff to ensure accuracy, clarity, and consistency.

·       Mentor junior team members in both field and office settings, fostering skill development and professional growth.

·       Coordinate field teams, schedules, and logistics to ensure safe, efficient, and accurate data collection.

·       Manage multiple monitoring projects simultaneously, including communication with landowners and internal teams.

·       Proficiency in GIS and CAD workflows using AutoDesk Civil 3D, Bentley MicroStation, and related tools.

Required Qualifications

·       5–7 years of experience in environmental consulting, design, permitting, and/or monitoring.

·       Demonstrated experience leading geomorphic stream monitoring programs.

·       Proficiency with GIS and CAD platforms (AutoDesk Civil3D and/or Bentley MicroStation).

·       Strong technical writing skills with experience preparing stream monitoring reports

·       Ability to manage multiple projects and coordinate field operations.

·       Experience mentoring junior staff and contributing to team development.

·       Strong understanding of stream restoration design principles and monitoring requirements.

Preferred Qualifications

·       Maryland DNR MBSS certifications.

·       Experience calculating TMDL reduction rates for restoration projects.

·       Familiarity with Ecotone’s integrated design-build approach (or willingness to learn).

This position requires a mix of fieldwork and office tasks. Fieldwork includes site visits, inspections, and oversight of planting and maintenance activities in diverse weather conditions and terrain. Office tasks include planning, reporting, and coordination with internal and external stakeholders. Occasional overtime may be required during peak monitoring seasons. 

Some Travel Required

Travel to project sites throughout Maryland, Southern PA, and VA.

Salary Range: $80,000-$100,000 commensurate with experience and education. 

Company Description

Club Pilates is revolutionizing the accessibility of Pilates by offering franchising opportunities that bring this effective fitness method to more communities. Recognized as the fastest-growing franchise by Inc. 5000 and Entrepreneur Magazine in 2017, Club Pilates operates the largest premium network of group Pilates studios worldwide, with hundreds of locations globally. Equipped with state-of-the-art equipment like Pilates Reformers, EXO-Chairs, and more, Club Pilates offers transformative fitness to individuals of all ages and fitness levels. Our mission is to break barriers in the fitness industry and inspire a healthier, more active lifestyle for everyone.

Role Description

The General Manager at Club Pilates will oversee daily studio operations, drive membership sales, manage employee performance, and ensure members enjoy a high-quality fitness experience. Key responsibilities include meeting sales goals, managing studio staff and schedules, coordinating marketing efforts, and maintaining high customer satisfaction. This is a full-time, on-site role located in Baltimore, MD, requiring consistent leadership and interaction with staff, members, and the local community.

Qualifications

• Experience in sales, customer service, and managing membership-based services.
• Proven skills in leadership, team management, and staff development to oversee a high-performing team effectively.
• Ability to execute marketing strategies, community outreach, and promotional events.
• Proficiency in business operations including budgeting, scheduling, and reporting performance metrics.
• Strong communication, organization, and problem-solving skills.
• Passion for fitness and wellness, with the ability to motivate a diverse group of individuals.
• Experience in the fitness industry or familiarity with Pilates equipment is a plus.
• Bachelor’s degree in Business, Management, or a related field preferred.

Salary commensurate with prior sales experience.

Experince with Club Ready strongly preferred.

Fitness membership sales experience required.

Are you a highly skilled and motivated individual looking for a dynamic work environment? Do you enjoy working in a team and have a passion for providing excellent service? If so, we have an exciting opportunity for you!

Chick-fil-A is seeking a Maintenance professional to join our team. As a Maintenance team member, you will be responsible for maintaining cleanliness, safety, and functionality, this role could involve tasks such as routine equipment maintenance, repair work, and ensuring a clean and organized environment both indoors and outdoors. Additionally, the Maintenance Person supports the restaurant's operational efficiency by promptly addressing any facility-related issues and assisting in the upkeep of the dining areas, kitchen equipment, and surrounding premises.

About Chick-fil-A

Chick-fil-A is a renowned restaurant brand known for its delicious food and exceptional service. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Why Should You Apply?

• Flexible schedule to accommodate your needs
• Opportunity for growth and leadership development
• Health, dental, and vision insurance available for full-time team members
• 401k matching to help you plan for the future
• Employee discount on delicious Chick-fil-A meals

Responsibilities:

• Maintain cleanliness and sanitation standards throughout the restaurant
• Perform routine maintenance tasks, including but not limited to cleaning floors, windows, and equipment
• Assist with landscaping and grounds maintenance
• Report any maintenance issues to management

Requirements:

• No formal education required
• Availability to work on weekdays, weekends, and various shifts

If you are a motivated individual with a passion for cleanliness and teamwork, we would love to hear from you. Apply now to join our Chick-fil-A Maintenance team and embark on a rewarding career!

Benefits:

• Flexible schedule to accommodate work-life balance.
• Comprehensive health, dental, and vision insurance available for full-time.
• 401k matching program for future financial security.

If you are ready to join a fun-loving and enthusiastic team, apply now and become a part of the Chick-fil-A family!

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry
• 2+ years as a Tax Professional

• Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
• Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
• Serve as point of contact for onsite escalated client service concerns
• Ensure clients are scheduled properly and conflicts are resolved
• Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
• Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules and ensure accurate timekeeping and overtime management
• Prepare tax returns, as required
• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

• Prior experience working in a customer service, shift leader, or similar role
• Experience supervising or managing people
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* (if preparing tax returns)
• Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
• Computer proficient with the ability to use MS Office
• Demonstrated ability to work independently with minimal supervision
• Passionate, determined and resilient with a customer-centric mindset
• Able to work a flexible work schedule and flexibility in work assignments based on business needs
• High school diploma / equivalent or higher

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

Employee Assistance Program with Health Advocate.

• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.?

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

*Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$15.00 - $65.00/Hr.

Sponsored Job #19205

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent

ABC Supply is the nation's largest wholesale distributor of exterior and interior building materials. Delivery Material Handlers at ABC assist in the safe and accurate delivery of materials from the warehouse to each job site location. They unload orders according to customer specifications with the help of various delivery equipment, including truck-mounted forklifts. Delivery Material Handlers specialize in ground and/or rooftop deliveries. For rooftop deliveries, you will physically work on rooftops to complete the job.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

• Loading and unloading delivery vehicles
• Assisting with loading products onto rooftops
• Assisting in maneuvering delivery vehicles
• Delivering product in non-CDL required vehicles
• Providing superior customer service
• Double checking all loads for accuracy and ensuring that they are thoroughly secured for delivery
• Providing warehouse support as needed
• Responsibilities may include assisting with delivery of materials to customers or jobsites and delivery functions including unloading and staging of product at jobsites as assigned
• Performing all duties safely

• Ability to lift 75-100 lbs consistently
• Ability to stand, bend, twist, and climb ladders throughout complete shift
• Forklift experience preferred
• Ability and willingness to work on rooftops
• Positive attitude and team player
• Adhering to all safety policies, including wearing safety harness and other required equipment

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Pay Rate Information

$24 - 25 per hour. Based on experience & qualifications.

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.