Jobs in Thornton, PA

Position: Account Manager

Location: Malvern, PA (4 days a week on-site)

Permanent role

Overview

We are seeking a highly driven, sales-focused Senior Account Manager to lead and grow client relationships while managing high-volume IT contract hiring programs. This role combines new business development, account growth, and operational delivery, serving as a trusted advisor to clients while driving revenue, expansion, and hiring performance. The ideal candidate brings a strong background in IT staffing sales, account management, and workforce solutions, with a proven ability to grow accounts and deliver measurable business results.

Key Responsibilities

• Own and grow enterprise and mid-market client accounts, driving revenue through strategic account development and expansion.
• Serve as a trusted advisor and primary client contact, delivering consultative workforce solutions for IT contractor hiring.
• Lead end-to-end client engagement, from sales discovery and requirement qualification to hiring delivery and ongoing account management.
• Drive high-volume, transactional IT contract hiring, ensuring speed, quality, and fulfillment performance.
• Identify and execute new business opportunities, including upsell and cross-sell of staffing and workforce solutions.
• Develop and manage account growth strategies, including penetration plans, pipeline development, and revenue forecasting.
• Partner with recruiting teams to optimize delivery, improve submission quality, and increase fill ratios.
• Maintain executive-level client communication, including QBRs, performance reviews, and strategic planning sessions.
• Track, analyze, and report on key performance metrics, hiring KPIs, and revenue targets.
• Prepare and deliver sales presentations, proposals, and account performance reports.
• Proactively manage escalations, risks, and client challenges to ensure high client satisfaction and retention.

Qualifications

• 8+ years of experience in IT staffing sales, account management, workforce solutions, or recruiting operations, with a strong emphasis on client acquisition and revenue growth.
• Proven success managing enterprise accounts and high-volume IT contract hiring programs.
• Demonstrated ability to close new business and expand existing accounts.
• Strong consultative selling skills, including needs discovery, solution positioning, and negotiation.
• Experience qualifying technical hiring requirements and managing large hiring pipelines.
• Highly analytical, with experience managing sales metrics, KPIs, forecasting, and reporting.
• Exceptional communication, presentation, and stakeholder management skills.
• Ability to operate effectively in fast-paced, performance-driven environments.

Location: Remote or Hybrid

Hybrid – if within 50 miles of the Malvern, PA, or East Windsor, NJ office

• In-office Tuesdays, Wednesdays, and Thursdays
• Work from home on Mondays and Fridays

Travel: Limited, periodic travel expected—generally around one trip per month, with some flexibility based on business needs. Extensive or continuous travel is not anticipated.

Competitive guaranteed annual base salary + uncapped commissions

Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)

HMP Global is the omnichannel market leader in healthcare events, education, and insights with a mission to improve patient care. With a dominant position in several therapeutic areas, including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care, and Public Safety, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

We are seeking a business development professional to drive revenue for our market access brand(s), First Report Managed Care. You will partner with pharmaceutical clients to understand their objectives and present solutions. Our delivery team develops evidence-based solutions that identify gaps, analyze key performance metrics, and drive lasting results that build engaged clinician communities through education, information, and networking.

Responsibilities

• Ability to demonstrate knowledge and benefits of HMP Global’s products and services to meet client objectives.
• Work closely with clients to understand their needs, budget, and timeframe.
• Develop and grow a high-quality pipeline of new contacts as targeted potential clients through ongoing networking and relationship-building.
• Maintain consultative relationships with clients to ensure that they are maximizing the value of our products and services.

Qualifications

• Bachelor’s degree (required)
• Experience working a full sales cycle, from prospecting to closing
• Prior experience working at a medical communications agency (preferred)
• Exceptional presentation skills – in-person and virtual
• Demonstrated knowledge of the pharmaceutical industry
• Prior experience calling on pharmaceutical companies at the executive level
• Competitive in nature
• Ability to speak with confidence and poise
• Assertive, positive, and persistent communication style
• Naturally outgoing and articulate individual who thrives in social settings
• Skilled at objection handling
• Exceptional time management and organizational skills
• Consistent and verifiable work history
• Valid driver’s license

Please follow HMP Global on LinkedIn for news and updates

Role: Healthcare Customer Service Representative

Official Job Title: Admissions Specialist 1

Location: Malvern, PA

Training: Fully Remote, except for the 1st day they must report in office.

Work Mode: After training, they will be working remotely, and come into the office once a month as a team: Typically, our once-a-month in-office day will be the 3rd Wednesday of each month.

Important updates:

• The work environment will be in a call center setting.
• candidates should be comfortable undergoing a drug screening and background check.
• Candidates must have at least a high school diploma; if possible, we request a copy of the diploma for verification.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options
• Request placement and/or respond to inquiries regarding treatment options via outbound calls, email, and/or other designated contacts
• Place outbound calls to Hospitals to complete placement requests
• Willing and able to partner with Field Operations to visit Doctor’s ofces and Hospitals to build, enhance and/or establish those relationships.
• Adhere to performance metrics and quality assurance call standards
• Utilize all tools and resources to coordinate and complete the placement of a patient
• Maintain data forms e-faxed from the eld and enter in the appropriate database
• Under the direction and supervision of the supervisor, develop and enhance processes to ensure effective growth within placements as well as treatment option modalities
• Build positive relationships with Hospitals, Discharge planners, Case Managers, & teammates across the Village and provide customer service excellence
• Achieve the metrics and goals set for the department
• Work during expanded/non-traditional hours to serve patients and teammates (in different time zones)
• Comply with all HIPAA regulations regarding patient information to ensure confidentiality of patient health information (PHI)
• Ability & willingness to learn about Kidney Disease and related topics
• Excellent customer relationship and inter-company network building skills
• First-class ‘Red Carpet’ customer-centered skills
• Ability to empathize with all customers under stressful circumstances and yet remain operationally effective and focused on business goal
• Organized, ability to multi-task with excellent time management and prioritization skills
• Attention to accuracy of details and relentless follow-through with a curious and investigative inclination
• Ability to proactively add knowledge gained to the CRM databases to improve processes and help rene procedures
• Ability/willingness to work overtime
• Ability to understand and follow employment policies and procedures
• Adherence to achieving the metrics and goals that are set for the department and receptivity to constructive feedback and development
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
• Liaises with teammates at other locations to provide customer service excellence
• Perform other duties as assigned
• Able and willing to work overtime as required
• Understand and Follow processes.
• Understand and follow teammate policies and procedures

MINIMUM QUALIFICATIONS

• (Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required):
• High School diploma or equivalent required
• Minimum of 6 months’ related experience required
• Data entry speed of 25-40 keystrokes per minute required
• Basic computer skills and proficiency in Microsoft Excel and Access
• Intermediate computer skills and proficiency in Microsoft Word and Outlook

Operating Room, Assistant Nurse Manager (CVOR)

Cardiovascular (Open heart) Operating Room Nurse

Details—

• Responsibilities: Cardiovascular Operating Room Assistant Nurse Manager will be managing 5 FTE"s, scheduling, ensuring correct equipment & preference cards are available & managing flow of the one OR room by communicating with staff/surgeons.
• Schedule: 7am to 3:30pm; Mon thru Fri
• Leadership: Nurse Manager philosophy is supportive, true to her word, fair and accessible to leadership and staff.
• ALL OR staff positions are filled!!
• Provide on-call vacation support, but rarely get called due to strong existing coverage
• Culture: Over the past year, cultivated a shift toward a positive and nurturing culture.

Operating Room, Assistant Nurse Manager (CVOR)

Cardiovascular (open hearts), Operating Room Nurse

Salary and Medical Benefits--

• Low deductible, low medical cost compared to other health-systems.
• Excellent PTO, 4+ weeks
• $120,000 to $155,000

Operating Room, Assistant Nurse Manager (CVOR)

Cardiovascular (open hearts), Operating Room Nurse

Requirements--

• Valid Nursing license
• At least 2yrs of CVOR or Open heart OR experience
• Bachelors Degree of Nursing (BSN) required

Our mission is IMPROVING CAREERS...CREATING COHESIVE RELATIONSHIPS!

Please consider applying or you may also TEXT or CALL Jen Sirover with any questions- 61

The Project Development Manager is responsible for identifying, developing, and securing new business opportunities by building strong relationships with clients and key decision-makers in the industrial market. As the face of the company, you will drive pursuit efforts, support market strategy, and position the company for long-term success through proactive outreach and client engagement.

Key Responsibilities:

• Collaborate with leadership to set annual, monthly, and weekly goals that support overall growth strategy.
• Serve as the initial point of contact for new relationships, ensuring responsive, clear, and helpful communication.
• Identify and shape future opportunities through networking, market research, and industry intelligence, targeting early-stage projects.
• Monitor market conditions, competitor activity, and emerging sectors to inform pursuit strategies and business decisions.
• Design and execute engagement plans that strengthen new and existing relationships, with consistent, meaningful follow-up.
• Qualify leads for fit with company goals, market plans, risk profile, geography, and capacity.
• Develop and own pursuit strategies that reflect client priorities and the firm’s differentiators.
• Apply structured qualification methods (e.g., MEDDIC) to understand metrics, decision-makers, criteria, and competition.
• Maintain regular, relationship-focused communication with clients from initial lead through award.
• Track and forecast all leads and pursuits, ensuring reliable visibility and cross-team coordination.
• Keep preconstruction, marketing, and operations teams informed on opportunity status, client priorities, and upcoming needs.
• Use client and market feedback to refine pursuit strategies and strengthen positioning.
• Partner with marketing to develop tailored proposals, presentations, and interview materials.
• Prepare leadership for go/no-go decisions by presenting opportunity fit, risks, and recommended strategy.
• Actively expand your network, seek new information, and anticipate market needs without waiting for direction.
• Communicate with clarity and confidence, tailoring messages to external partners and internal stakeholders.
• Navigate obstacles with determination and adaptability, maintaining a positive, solution-oriented approach.
• Read people and situations accurately, responding with tact and professionalism in high-stakes interactions.
• Manage multiple pursuits and relationships simultaneously, maintaining documentation, CRM updates, and timely follow-up.
• Represent the company with poise and credibility in all client-facing settings.
• Maintain high standards of quality, accuracy, and thoughtfulness in all deliverables and interactions.
• Participate in AEC and industry organizations, as well as local and regional networking events, to gather market data.
• Support select national growth initiatives and attend relevant conferences and expos.
• Attend face-to-face client meetings, engaging internal technical experts as needed.

Requirements:

• 7+ years of experience in industrial construction OR development
• Design-build construction knowledge preferred
• Network in the industrial space including: brokers, architects, end-users, developers,
• Industrial development dynamics (spec vs. build-to-suit, tenant improvement needs, transportation/logistics)
• Site selection drivers (labor, incentives, infrastructure) and basic understanding of capital markets and developer financing
• Bonus: Understanding of manufacturing flow, utilities, and process planning
• Bachelor’s degree in a related field
• Proven ability to build and grow client relationships and convert opportunities into awarded work
• Ability to influence senior-level stakeholders and decision-makers
• Professional, confident, and friendly presence in client-facing situations
• Proactive, prepared, and organized, with an outgoing and positive personality
• Confident without arrogance; seen as a value-creating partner

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Key Role Description

Responsibilities primarily involve day-to-day support of pipeline and terminal process control systems and associated applications, including, but not limited to, distributed regulatory control systems (SCADA and LDS systems), programmable logic controllers (PLCs), and process history data systems. Responsibilities also include support for the control portion of MIPC pipeline and terminal projects and day-to-day technical support to various other departments within the organization including operations, reliability, and IT. Much of the work is project-orientated and requires working on a number of projects and priorities simultaneously.

Role Specific Competencies

At Monroe, we have identified nine specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management /Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

* Responds to the day-to-day needs of MIPC's pipeline and facilities, particularly where those needs are impacted by the process control or process data history systems.
* System Configuration and Administration.
* Databases and Graphical Displays for Control Room Operations
* System interfaces, business data processes, and reporting.
* Work with Regulatory Compliance, Operations, and Reliability and Maintenance Departments on projects to determine points that need to be brought back into the SCADA system when performing SCADA integration of remote field sites.
* Participate in detailed CAT and lineouts testing to meet regulatory requirements.
* Work closely with the IT and third-party SCADA vendor to configure and test communications from the SCADA System to remote PLC's and Flow Computers.
* Work with field personnel in a real-time environment to troubleshoot data problems and communication problems between the remote PLC site and SCADA.
* Work with the pipeline controllers to make sure the SCADA application is always providing them the ability to control the pipeline.
* Develops system application specifications utilizing business knowledge and tests developed programs to ensure proper functionality and implementation
* Provide 24x7 support to the Control Center
* Supports other functions such as:
o Communications troubleshooting (primary and backup)
o MIPC IT support
o Maximo programing liaison
o Leak detection support
o IT/PLC critical spare list development
o Cybersecurity training
o Other systems: TopTech, tank gauge system, Omni Flow Computers

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.
* Responsiveness to off-hours, weekends and holidays issues may be required.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Education, Experience, and Skill Requirements

* Bachelor degree in Computer Science, Engineering or equivalent. Experience will be considered in lieu of degree.
* 2-5 years of experience with SCADA/PLC systems
* Gas, and/or Liquids pipeline experience preferred with a working knowledge of measurement technologies, process control automation, device protocols, networking, and telecommunications.
* Strong problem solving, technical, and functional skills with the ability to multi-task.
* Detail-oriented with strong analytical and troubleshooting skills and be willing to learn.
* A working knowledge of real-time systems, particularly SCADA systems or PLCs and RTUs is preferred.
* Solid Microsoft skills with an emphasis in advanced Excel. Pluses include; SQL and Microsoft development tools .Net and Visual Studio.
* A basic understanding of pipeline hydraulics.
* A basic understanding of PLC and RTU communication protocols and TCP/ IP communications.
* SCADA application with remote site integration experience.
* Familiarity with PHMSA Control Room Management (CRM) processes and guidelines.

65 % Inside Work 35% Outside Work 5 % Extreme Temperatures
10 % Excessive Noise 90 % Sitting 10 % Standing
90 % Operating Computer 20 % Lifting 40 lbs. 10 % Traveling
10 % Exposure to Hazards

Key Role Description

The Metals Supervisor leads the mechanics and support crafts responsible for maintaining fixed equipment in the refinery. This includes, but is not limited to heaters, boilers, ducting, vessels, piping, valves, and structural steel. This role oversees union metals mechanics, contractors (union and non-union), and outside shops to successfully complete their tasks in a safe and cost-effective manner. The Metals Supervisor assures all maintenance work complies with applicable safety, engineering, safe work practice standards, laws, and regulations.

Role Specific Competencies

At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

• 
  
  
• Conduct morning tool box talks with work crews
  
  
• Directs the daily activities of metals mechanics, metals contractors, and support crafts in maintaining refinery equipment and facilities
  
  
• Achieves high levels of craft productivity through improved performance; solving problems, reliability and reducing costs.
  
  
• Review Weekly Schedule and work packages for every job and provide to work crews. Communicate changes as required
  
  
• Execute the Daily and Weekly Maintenance Schedules and communicate with Scheduler for any changes
  
  
• Prepare & Lead Pre-Job Meetings
  
  
• Adhere to the break-in work process and handle all Emergency / Break-In work as required
  
  
• Follow job plans and communicate with Planner for needed changes
  
  
• Provide Planner feedback for any planning deficiencies (Missed steps, materials, Man-hours, etc.)
  
  
• Perform follow-up rounds with crews, both Monroe and contractor, regularly throughout shift (no greater than every two hours) Items to be evaluated include:
  
  

• 
  
  
  • 
    
    
  • Following safe work practices
    
    
  • Barriers to success
    
    
  • Any required help to the crew
    
    
  • Job progress
    
    
  • Crew size and productivity
    
    
  • Work package available and job plan being followed
    
    
  
  
  
• Enforce start, stop & break times
  
  
• Work with others at peer level to ensure quick and efficient resolution to issues
  
  
• Elevate issues promptly to Leadership when required
  
  
• Confirm job plan steps in Maximo daily before 2:30 schedule meeting.
  
  
• Review following week's schedule and provide feedback by end of shift Thursday before final version
  
  
• Provide daily updates on all work under your supervision - accurate communication of end of shift status
  
  
• Communicate status of on-going work with Operations and OMC
  
  
• Arrange overtime & off-hour coverage for employees and contractors as required
  
  
• Support reliability improvements
  
  
• Support on-call maintenance system as needed throughout the year
  
  

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

• 
  
  
• Attends the daily scheduling meeting to communicate effectively with other Maintenance departments and Operations to resolve any scheduling issues, priority changes, and any problems between Crafts, Operations, Maintenance and other departments.
  
  
• Consults with the Fixed Equipment Reliability Engineering group to improve reliability and ensure that maintenance work meets the requirements of mechanical, process, metallurgical and environmental codes, policies and standards.
  
  
• Attends the daily morning maintenance and operations meeting to discuss any schedule breakers for the day and coordinate with other maintenance crafts on any exceptions to the daily schedule.
  
  
• Initiates requisitions for required materials, tools and contractor services as required including tool room materials.
  
  
• Reviews and approves employee's time.
  
  
• Knows and consistently applies company policies, procedures and the collective bargaining agreement.
  
  

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Leadership Capability - provides strong leadership, sets a good example, skilled decision maker, motivator and encourager.

People Development/Coaching - offers feedback, coaches employees appropriately, rewards employees wisely, takes mentoring role, challenges and develops employees and offers opportunity.

• 
  
  
• Interacts with direct reports on a daily basis to ensure clear and open communications; alignment with goals and objectives; and to proactively address progress, concerns and questions.
  
  

Education, Experience, and Skill Requirements

Minimum Qualifications:

• 
  
  
• 5 years of maintenance supervisory experience in a high-risk industry such as refining, petrochemical, or chemical processing.
  
  
• High School Diploma or equivalent experience required; AA or BS Degree preferred.
  
  
  • 
    
    
  • Proficient with Microsoft Word, Outlook, and Excel as well as CMMS software.
    
    
  • Demonstrated proficiency in all of Role Specific Competencies.
    
    
  
  
  

Key Role Description

The Pipeline Engineer sustains project management and integrity management for reliable operations in compliance with all Federal and State Pipeline Regulations of all pipeline and facility assets. Performs front end studies, cost estimates, detailed design, and construction support of gathering and transmission pipelines & tanks in the MIPC system. Assumes responsibility for pipeline engineering and project management including scope, estimates, schedule and budget. Reviews all proposed construction on the pipeline Right-of-Way and corresponds with property owners. Maintains pipeline GIS system and integrity program. Responsible for the pipeline capital and expense projects, budgeting and forecasting. Maintains and promotes a focus on MIPC's final deliverables and maintains effective communications with other refinery engineering teams.

Role Specific Competencies

At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

• 
  
  
• Ensures compliance with federal, state and local regulations, company policy and required integrity inspections and follows/contributes to pipeline industry best practices
  
  
• Sets the example for safety excellence including element owner in MIPC's Pipeline Safety Management System (PSMS), risk management, follow-up and closure of action items, leveraging learnings across the organization.
  
  
• Manages MIPC project work from the development stage through completion to ensure customer satisfaction. Includes project development, bidding, permits, land owner notifications, easements, technical clarifications, contractor oversite, budgeting / forecasting, management of change (MOC), field implementation, inspection oversite and project documentation closure.
  
  
• Owner of the Geographic Information System (GIS) and responsible for the Tech department's updates utilizing previous Risk studies, Field Investigation Reports (IFR's), Cathodic Protection (CP), Integrity, High Consequence Area (HCA) data, Environmental and many other inputs.
  
  
• Assumes budgeting stewardship of OpEx/CapEx as well as interfacing with marketing and general project management oversight.
  
  
• Prepares and maintains design basis and assist with the project planning, scheduling, manpower estimates; Prepares cost estimates including material, equipment, and labor costs.
  
  
• Develops specifications and drawings for construction, utilizing engineering practices, standards, codes and procedures.
  
  
• Prepares bid documents for material, equipment, and construction.
  
  
• Prepares material and equipment requisitions and review vendor drawings and bids to determine compliance with specifications.
  
  
• Consults with construction personnel, concerning design constructability as related to field conditions, sequencing and scheduling of construction activities.
  
  
• Interfaces with the client's technical personnel on specific project design items or tasks
  
  
• Responsible for all equipment design documentation and manages reliability engineering efforts at the Pipeline.
  
  
• Provide technical support and observation services during design and construction.
  
  
• Responds to all Design One Calls submitted to MIPC.
  
  
• Interacts frequently with MIPC Operation, Maintenance & Tech/Regulatory Leads, with key technical and industry trade associations to establish best practices and ensure the facilities are in compliance with all applicable regulations, including participation in trade committees and/or teams.
  
  
• May function with responsibility for monitoring work activities of a project team and ensuring that all project work is performed in accordance with Company procedures.
  
  
• Provides recommendations for system operational improvements through submission of capital and expense projects as part of the annual budgeting process and performs budget re-forecasting as appropriate. Maintains long-term capital budget.
  
  
• Participates in ALL Emergency Response activities, is IC-300 trained (or able to acquire said training w/ MIPC), participates in IC responses and exercises and capable of acting as Planning Section Chief during an incident 24/7/365, or other roles as/where needed.
  
  

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• Leads and promotes a safety culture by ensuring emergency and safety procedures, policies, documentation procedures and equipment operating parameters are within all applicable regulations (DOT and PSMS).
  
  

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Minimum Qualifications:

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• Minimum of 5 years' pipeline experience in a high-risk industry.
  
  
• Bachelor's degree in a technical discipline or equivalent project and/or engineering work experience
  
  
• Proficient in Microsoft Office products; prior experience with Maximo & GIS System preferred.
  
  
• Demonstration of successful completion (schedule/cost) of small and/or mid-cap projects
  
  
• Demonstrated proficiency in all of Role Specific Competencies.