Jobs in Temple Hills, MD

As the temporary Customer Support Associate, you’ll be a key part of a dynamic team ensuring attendees have a seamless experience at a major international conference. This temporary role is perfect for a detail-oriented, customer service professional who enjoys problem-solving, data management, supporting others, and delivering exceptional service. You’ll play a hands-on role in managing customer interactions, supporting team workflows, and helping the event run smoothly from behind the scenes. Foreign language skills are a plus but not a requirement! If this role sounds like something you would be interested in, submit your resume today!

Key Responsibilities:

• Provide responsive and professional support to attendees, vendors, sponsors, and internal team members, addressing questions and requests efficiently.
• Establish strong relationships through prompt and timely responses.
• Provide meeting information and assist with a wide range of inquiries.
• Maintain accurate records and update systems to ensure data integrity.
• Assist with preparation, review, and testing of event-related materials and processes.
• Support team operations through administrative tasks, reporting, and coordination.
• Collaborate with colleagues to troubleshoot issues and escalate challenges as needed.
• If needed, ability to travel for the event.

Why You’ll Love Working Here:

• Busy, friendly office environment with a hybrid work schedule.
• A company that has a beautiful and convenient downtown DC office.
• An opportunity to be a part of a collaborative team who supports members across the world.
• This is a temporary opportunity March through June. Possibility for travel.

What We’re Looking For:

• Effective communicator. You convey information clearly and professionally in writing and verbally.
• Organized. You can juggle multiple deadlines at once.
• Tech-savvy. You are comfortable using software systems and quick to learn new tools.
• Customer-focused. You bring a positive, professional approach to interactions with attendees and teammates.
• Experienced. Have previous experience working in a professional office environment.
• Reliable. You are committed to the team and focused on reaching the end goal.
• Multilingual skills a plus. Fluency in additional languages will help you stand out and support a diverse audience.

Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Conviso Inc is looking to hire ServiceNow Business Analyst. This role comes with benefits, 401K & some accrued PTO. The Ideal candidate should have at least 1 year of experience as a business analyst for ServiceNow

Title: ServiceNow Business Analyst

Requirement: At least 1 year of experience as a business analyst for ServiceNow

Preferred Skills: Certified System Administrator (CSA)

Expected Deliverables: Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist

Education: 4 years BS/BA

Required Skills:

• Demonstrated, specific experience with:
• Working in the ServiceNow platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
• Strong communication skills with both technical and non-technical audiences.
• Eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
• Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
• Facilitating requirements gathering sessions to create user stories
• Experience creating functional specifications, wireframes, process maps, and supporting UAT.
• Ability to translate business requirements into ServiceNow configuration and development needs.
• Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
• Developing training materials and providing training.

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.

Key Responsibilities

• Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
• Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
• Ensure compliance with all safety, security, and operational protocols.
• Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
• Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
• Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
• Monitor site productivity metrics and implement improvements to enhance efficiency.
• Respond to on-ground escalations and operational emergencies promptly.
• Prepare weekly operational status reports and performance summaries.
• Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
• Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.

Qualifications

• 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
• Prior experience in a supervisory or lead role managing teams.
• Strong understanding of safety protocols and compliance-driven environments.
• Excellent communication, leadership, and people management skills.
• Ability to analyze performance metrics and identify process improvement opportunities.
• Comfortable working in dynamic and fast-paced field settings.
• Valid driver’s license with a clean driving record.
• Ability to travel between assigned cities as needed.

Preferred Skills

• Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
• Knowledge of incident reporting, compliance documentation, and operational audits.
• Technical aptitude to understand basic AV system operations and diagnostics

Work Environment

• Significant travel required - approximately 90% of the time across locations.

A well-established, mission-driven organization in Washington, DC is seeking an experienced Program Manager to support and oversee the execution of high-impact programs and initiatives. This role is ideal for someone who thrives in a fast-paced, intellectually rigorous environment and enjoys working with senior leaders, external stakeholders, and cross-functional teams.

Key Responsibilities

• Manage the day-to-day operations of assigned programs, ensuring timelines, deliverables, and objectives are met
• Coordinate with internal teams, leadership, and external partners to support program initiatives and events
• Oversee budgets, track expenses, and assist with financial reporting related to program activities
• Support planning and execution of meetings, briefings, conferences, and public-facing events
• Prepare reports, presentations, and written materials for internal and external audiences
• Monitor program performance, identify risks, and recommend process improvements
• Ensure programs align with organizational goals and strategic priorities

Qualifications

• Bachelor’s degree required; advanced degree preferred
• 4+ years of experience in program management, operations, policy, research, or a related field
• Strong organizational and project management skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines independently
• Proficiency with Microsoft Office and project management tools
• Experience working in a research, policy, nonprofit, or mission-driven organization is a plus

What’s Offered

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Collaborative and intellectually engaging work environment
• Opportunity to support meaningful programs with national impact

Compensation: $60,000 - $75,000. Compensation commensurate with experience, education, and training.

Benefits: Eligible position, including healthcare benefits.

About US

The Institute for Families and Technology (‘IFT’) is a fast-growing nonprofit at the forefront of the movement to prioritize child safety and well-being in the use of digital technology. We unite communities, researchers, and policy makers across the political spectrum to develop and advance evidence-based solutions that address challenges of the digital age. We are a small, mission‑driven team committed to meaningful, high‑impact work — and we’re building the infrastructure to grow.

Position Overview:

This is a full-time, hybrid role based in Washington, DC, for an Executive and Operations Support Associate. IFT is seeking a highly organized and proactive individual to support both the Executive Director and the organization’s core operational functions. Responsibilities include providing administrative and operational support to leadership, coordinating schedules, managing communication, assisting with event and project planning, and ensuring the smooth execution of daily organizational functions. The role involves liaising with internal and external stakeholders to enhance operational efficiency and drive the organization’s mission forward. Candidates should thrive in a fast-paced work environment and be solutions-oriented and eager to take initiative.

Key Responsibilities:

The following list is not intended to be a comprehensive list of the responsibilities of the position. Responsibilities may change without notice.

Executive Support:

• Manage the Executive Director's calendar, scheduling, travel arrangements, and correspondence.
• Prepare meeting materials including agendas, briefing documents, and follow-up notes.
• Serve as a consistent and professional point of contact for funders, partners, and external stakeholders.

Operations & Administration:

• Support and advise the Director of Operations on initiatives related to organizational effectiveness, operational strategy, cross-functional coordination, and information security, exercising discretion and independent judgement in evaluating options and recommending solutions.
• Support development initiatives including CRM and donor database record keeping, grant accounting, grant and report writing, publications/materials, and special event planning.
• Assist with financial management including budget development and tracking; preparation of monthly financial statements including profit/loss, cash flow, and balance sheet.
• Oversee and develop contracts and manage vendor agreements, resolving issues when they arise.
• Assist with implementing human resource functions including personnel policies and procedures; payroll processing; health care benefits; PTO; hiring and exiting processes; employee relations; and performance review procedures.
• Coordinate cross-team workflows to ensure projects move forward and deadlines are met.
• Streamline office operations such as inventory strategy, vendor and delivery coordination, and ensuring workspace standards are being met.

Qualifications:

This position is for individuals who are self-starters driven by mission-work, and:

• Bachelor’s degree preferred
• 1–3 years of experience in an administrative, project management, or account management capacity (nonprofit experience a plus, but not required)
• Exceptional organizational skills and attention to details
• Ability to manage complex calendars and balance multiple competing priorities
• Proactive problem-solver able to anticipate needs and communicate effectively with stakeholders
• Comfortable working with confidential and sensitive information
• Financial and accounting experience a plus but not required
• Outstanding written and verbal communication
• Team player, leader, and eager to help where needed
• Willing to work flexible hours and be responsive when necessary
• High level of motivation and ability to thrive in fast-paced environment
• Skilled in Microsoft Office (Outlook, Word, Excel, PPT); experience with CRM platforms a plus
• Genuine interest in technology policy, child advocacy, or social impact work
• Ability to grasp new skills quickly

Background Checks:

Employment offers are contingent upon successful completion of a background check.

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Senior Site Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Job duties

(* denotes an “essential function”)

• *Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees
  
  

• *People Leadership – develop a highly functioning client team
  
  

  • *Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management
    
    

  • *Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
    
    

  • *Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development
    
    

  • *Foster cross-training and a sense of team work to optimize client service delivery
    
    

• Operational Leadership – ensure account meet or exceed client expectations
  
  

  • *Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
    
    

  • *Ensure Engage is implemented and utilized by team according to best practices
    
    

  • *Understand how Engage operates, the data it requires and generates.
    
    

  • *Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance
    
    

  • *Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client
    
    

  • *Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly
    
    

• Financial and Contractual Management
  
  

  • *Review monthly P&L and submit necessary changes to financial analyst
    
    

  • *Review all labor allocations; manage over-time and time-off to avoid non-billable charges
    
    

  • *Create and distribute monthly invoice, ensuring it meets contractual requirements
    
    

  • *Participate in the budget process; ensure all operational processes are managed to timeline and budget
    
    

• Customer & Account Leadership –
  
  

  • *Manage relationships with clients by ensuring a high level of customer satisfaction
    
    

  • *Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making
    
    

  • *Solicit feedback from clients (client outreach) regularly
    
    

  • *Educate clients on Williams Lea services already provided and those available through strong sense of the client’s business and the impact our services may have on their success
    
    

  • *Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager
    
    

• Other
  
  

  • Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts
    
    

  • Adhere to Williams Lea policies in addition to client site policies
    
    

• A Bachelor’s degree or equivalent experience is required
• Over 6 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
• Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance
• Excellent client service skills with a service-minded approach toward the client
• Proven experience in the delivery and management of complex or multi-service solutions for clients
• Minimum of four years of successful financial management; demonstrated record of managing day-to-day and strategic decisions that impact P&L
• Able to make independent financial decisions for scope of responsibility
• Minimum of four years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions
• Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
• Attention to detail with demonstrated organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Able to handle sensitive and/or confidential documents and information
• Able to make independent decisions that conform to business needs and policy
• Must be able to interact effectively with multi-functional and diverse backgrounds
• Able to work in a fast-paced environment
• Must be self-motivated with positive can-do attitude
• Intermediate to expert level Microsoft Office skillset
  
  

RRD's current salary range for this role is $85000 to $136000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

INTL STRATEGY & PLANNING SPEC III (EAS-25)

FUNCTIONAL PURPOSE:

Conducts advanced research and analysis in support of the international business portfolio, specifically shipping solutions strategy. Assists in developing the strategic plan and functional strategies, and in tracking and reporting progress of the portfolio.

DUTIES AND RESPONSIBILITIES:

1. Assists in the development of the organization-wide strategic plan and mission statement, long-term corporate strategies, and functional strategies for USPS participation in multilateral agreements.

2. Ensures that strategic goals are organizationally aligned by developing measurement processes and tracking and reporting progress.

3. Monitors and analyzes domestic and international environments to evaluate feasibility of strategies, evaluate progress, and identify significant events and risks. Provides summaries and reports of progress, including potential risks, misaligned activities, and recommendations. Includes maintaining knowledge of the organization, projecting and assessing the future environment, and making recommendations to modify objectives or strategies.

4. Coordinates with internal (e.g., Intl Business, Law Department) and external stakeholders (e.g., GAO, Congress, PRC, OIG) to communicate strategies and provide clarification.

5. Serves as a team lead coordinating the activities of others on a project or task force basis; makes assignments, monitors progress, and provides continuing guidance.

6. Provides technical advice, program guidance, and policy interpretation to Headquarters and field employees, and external stakeholders on strategic planning activities.

7. Conducts special studies on a variety of subjects to analyze the impact of changes in the external environment on the Postal Service.

8. Compiles data on trends and develops key forecasting data.

SUPERVISION:

Manager of unit to which assigned.

REQUIREMENTS:

1. Ability to provide technical guidance and policy interpretation on strategic planning activities and programs.
2. Ability to design and develop system goals and governance processes to support the strategic management planning process.
3. Ability to analyze data and trends to identify opportunities and areas of concern.
4. Ability to develop strategic plans and recommendations based on organizational objectives and on the results of studies.
5. Ability to coordinate the work of others to achieve project objectives.
6. Ability to coordinate cross functional relationship activities to achieve organizational objectives.
7. Ability to communicate orally and in writing sufficient to provide recommendations for strategic plans to management levels through presentations and/or written documents.
8. Ability to monitor trends in the international environment to determine how the organization will be impacted by external factors and document findings.
9. Ability to support strategic communication through the use of collaborative software such as Microsoft Teams or SharePoint.

Ideal Candidate

The ideal candidate is someone with a strong project management, scheduling, and coordinating background. They thrive in circumstances where they manage many moving pieces to bring them together in a well-orchestrated project deployment. Organized, self-driven, and accountable are three words people describe them, since they stop at nothing to ensure success from start to finish. They are entrepreneurs at heart and have a strong understanding of how political organizations operate. The ideal candidate embodies a resourceful and proactive work ethic, demonstrates strong oral and written communication skills, and has a keen eye for detail. The right candidate has a strong awareness of U.S. politics and an understanding of the political system, preferably with a background in political fundraising or advance teams. This person lives to build and nurture relationships through trust and collaborative communication.

Duties & Responsibilities

1. Serve as an external and internal facing key point of contact for the organization.
2. Ensure relevant teams and colleagues are kept informed about stakeholder sentiment on political developments, topical themes, and feedback on materials.
3. Connect with existing citizen members and cultivate new relationships.
4. Work with the wider team to maintain the organization’s CRM system, building data that is useful and provides relevant insights to analyze trends and identify gaps as well as ensuring best practice, contact management and lead tracking.
5. Work closely with the digital team to better articulate the full benefits of membership and ensure that communications to members are delivered in an effective way that responds to members’ needs.
6. Contribute to online and in-person event organization, identify relevant guests from target lists and track member registration and attendance as a measures of participation and engagement.
7. Contribute to team meetings.
8. Responsible for project timelines and delivery.
9. Remove all roadblocks preventing projects from meeting their target completion dates.
10. Coordinate and schedule project check-ins.
11. Deliver project updates during daily and weekly executive team meetings.
12. Work alongside Scheduler and Executive Team to ensure CEO is involved in projects accordingly.
13. Schedule and coordinate events related to projects.
14. Keep projects updated in Project Tracker.
15. Identify and remediate areas of project implementation inefficiencies.
16. Manage large emails and mailings.
17. Manage contacts, data entry, and database functions, keeping meticulous records on prospects and citizens.
18. Prepare briefings for No Labels leaders and surrogates including members of Congress.
19. Work with event hosts to create, promote, and manage virtual and in-person recruitment events of all sizes.

Qualifications

1. Bachelor’s degree
2. 8+ years of project or operations management experience
3. 8+ years of scheduling or coordination experience
4. Able to manage multiple projects and teams at once
5. Strongly motivated by the mission of No Labels
6. Demonstrated strong attention to detail and multi-tasking skills
7. Ability to meet competing deadlines while managing multiple projects
8. Successful track record of business development or relationship management, preferably within the U.S. political system or other service-based industries.
9. Exceptional written and oral communication skills; an empathetic listener and a confident speaker with excellent persuasion and influencing skills.
10. Comfortable building relationships with people at all levels of seniority.
11. Professional, personable, and customer-focused.
12. Highly effective organizational skills and a strong work ethic, with the ability to manage and prioritize a varied workload, working independently and alongside others. 
13. Highly analytical with the ability to develop pipelines through strategic and targeted planning.
14. Experience with database/Customer Relationship Management systems and Microsoft Office Suite.

This is a full-time salaried position in Washington, D.C. Compensation is commensurate with experience.  

Principal Program Manager, Informatics

Washington, DC (hybrid)

Salary Range: $150-180K + benefits

In search of Principal Program Manager, Informatics to provide strategic leadership for large-scale clinical informatics and health IT programs within a federal setting. This position requires extensive experience in clinical informatics, enterprise IT program/portfolio management, and organizational transformation across complex environments with multiple stakeholder groups.

The successful candidate will guide a suite of major initiatives, ensuring exceptional performance across scope, schedule, budget, and quality benchmarks. By coordinating clinical, operational, and technical partners, this leader will advance healthcare delivery systems, support EHR modernization, and enhance enterprise IT capabilities—ultimately contributing to improved outcomes and increased efficiency for millions of users.

Key Responsibilities

- Direct and manage a broad portfolio of clinical informatics and health IT programs.

- Act as the primary liaison with senior-level federal stakeholders.

- Promote alignment and integration across technical, clinical, and operational teams.

- Oversee program execution and performance related to cost, schedule, scope, and quality measures.

- Identify, evaluate, and mitigate risks at the enterprise level.

- Ensure programs support broader mission and strategic goals.

- Champion the adoption of Lean-Agile and SAFe methodologies across program teams.

- Apply SAFe Lean-Agile principles to increase value delivery, strengthen organizational agility, and enable high-performing Agile teams.

- Ensure adherence to all federal governance, compliance, and reporting standards.

- Hybrid work environment.

Qualifications

- Ability to pass a thorough federal government background investigation

- Bachelor’s degree with 20+ years of experience OR Master’s degree with 15+ years

- Proven experience managing clinical informatics initiatives in federal or large healthcare organizations

- Background leading diverse IT programs—both large-scale and smaller efforts—within complex environments

- Strong understanding of full SDLC processes and best practices

- Experience with enterprise architecture, network engineering, and long-term IT strategic planning

- Hands-on experience implementing SAFe Lean-Agile frameworks in enterprise contexts

- Demonstrated ability to manage cost, schedule, performance, and risk consistent with PMBOK and PMI guidelines

- Strong executive communication skills—both written and verbal—with the ability to engage senior leadership

- PMP or PgMP certification desired

Role Overview

The Programs Associate supports JINSA’s portfolio of senior-level military and policy programs, including delegations, briefings, and professional development initiatives. This role sits at the intersection of program execution, relationship management, and institutional continuity, ensuring that JINSA’s engagements are executed at a high standard and sustained over time.

The ideal candidate is highly organized, detail-oriented, and comfortable operating in professional environments with senior military leaders, government officials, and donors. The Programs Associate understands that JINSA’s programs are not one-off events, but a core mechanism for building long-term strategic relationships.

This is a full-time, Washington, DC–based position reporting to the Vice President of Programs and the Senior Program & Development Associate.

Key Responsibilities

Program Planning & Execution

• Support the planning and execution of domestic and international programs, including logistics, travel coordination, participant communications, and on-site support
• Assist with agenda development, briefing materials, and run-of-show documents
• Track timelines, deliverables, and follow-up actions to ensure programs are executed on schedule and within budget

Participant & Stakeholder Engagement

• Serve as a primary point of contact for program participants before, during, and after engagements
• Support relationship management with senior military leaders, congressional staff, policymakers, and allied partners
• Assist in coordinating follow-on engagement opportunities, including briefings, calls, and invitations to future programs

Data, Tracking & Institutional Knowledge

• Maintain accurate records of program participation, engagement history, and follow-up activity in internal trackers and databases
• Support the collection of quantitative and qualitative program insights for internal reporting, grant reporting, and leadership briefings
• Capture lessons learned and relationship history to ensure continuity across programs

Cross-Team Collaboration

• Coordinate with the Development team to support donor-facing program moments and post-program follow-up
• Work closely with the Policy team to ensure program insights inform research and publications
• Assist with internal reporting and planning related to program outcomes and engagement trends

Qualifications:

• Bachelor’s degree required; coursework in international affairs, security studies, political science, or a related field preferred
• 1–3 years of relevant experience in programs, operations, policy, or stakeholder engagement
• Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Professional judgment and discretion when working with senior-level participants
• Comfort operating in a fast-paced, mission-driven environment
• Self-starter who can work independently while collaborating effectively with a team
• Proficiency in standard office software (Excel, Word, Outlook)
• Demonstrated perseverance and follow-through
• Familiarity with the pro-Israel policy and national security landscape

Preferred Experience:

• Experience supporting high-level convenings, delegations, or executive programs
• Familiarity with U.S. national security, defense, or foreign policy institutions
• Experience with CRM systems, tracking tools, or program databases
• Prior nonprofit, think tank, government, or military-adjacent experience

Goals:

• Programs are executed smoothly, professionally, and reliably
• Participants remain engaged with JINSA beyond a single program
• Program data and follow-up information are accurate, accessible, and actionable
• The Programs team can build on prior engagements rather than starting from scratch

Benefits:

JINSA offers a comprehensive benefits package designed to support employee well-being, professional development, and long-term financial security, including:

• Competitive nonprofit compensation
• Generous retirement benefits, including a 403(b) plan with an employer contribution of up to 10% of salary, fully vested immediately
• Health, dental, and vision insurance options
• Life, AD&D, and long-term disability insurance
• Paid time off, including vacation, sick leave, federal holidays, and Jewish holidays
• Professional development support for relevant training, conferences, and educational opportunities
• Collaborative, mission-driven work environment with exposure to senior leaders across the national security community
• JINSA is committed to fostering a supportive workplace that values professionalism, responsibility, and long-term growth.