Jobs in Tempe, AZ
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Job Title: Customer Service-Worksite Representative
Location: Phoenix, AZ
Duration: 6 Months (Contract to Hire-CTH)
Job Schedule: Training is on site for 7-8 weeks, 40 hours per week for training. Once the representative is deemed proficient in call handling the job schedule then reverts to a hybrid 3/2 schedule.
Job Hours: It is 40 hours per week. The hours of operation are 730am-600pm CT
Interview Process: Potential 2 Interview Process. Initial is virtual. — 2nd will be an onsite interview.
Temp to Perm opportunity.
Job Summary
Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries, and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative, he/she is responsible for creating positive customer experience through professionalism, amicability, and knowledge of Combined’s products and systems.
Responsibilities
• Supporting policyholders with insurance product information
• Answering client calls and responding to policyholder inquires with claims, service, and intake related issues
• Provide detailed information about policies statuses
• Assist with basic technical troubleshooting for self-service related issues
• Ability to send transfers to the client sales team to increase APV revenue
• Ability to handle claim intake for client calls.
• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPI’s.
• Exhibits and practices the Organization’s Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
• Willingness to perform other duties as assigned.
• Expected to be able work various shifts within 7:30 a.m. – 6:00 p.m. CDT timeframe.
• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership
Skills
• Previous experience working as a customer service representative.
• Preferred knowledge of insurance products and policy schedules.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Basic computer skills and knowledge of database software.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
• Ability to remain calm in stressful situations.
• Ability to explain detailed policy concepts in a simple way
Education and Experience
• 2 – 3 years’ experience of customer service in call center.
• Minimum of high school diploma or equivalent.
Position: IT Project Manager (Mid-Level)
Role Type: Contract | Work Arrangement: Hybrid — minimum 2 days per week on-site in Phoenix, AZ
Overview
We are seeking a mid-level IT Project Manager to coordinate and drive delivery across a portfolio of 6-8 concurrent technology initiatives spanning AI adoption, intelligent automations, data analytics, application modernization, and cloud infrastructure. This is not a single-project PM role — it requires someone who can manage a portfolio view, hold multiple teams accountable, identify risks and communication gaps early, and keep leadership well-informed.
The right candidate is organized, direct, and delivery-oriented. They don't just track tasks — they track outcomes, verify quality, and escalate before problems become crises. We expect this individual to quickly establish a consolidated view of all active initiatives, stand up a regular reporting cadence with both delivery teams and executive stakeholders, and demonstrate tangible impact within the first few months by improving visibility, unblocking stalled work, and bringing structure to a fast-moving portfolio.
Key Responsibilities
Portfolio Coordination & Delivery Management
- Maintain a consolidated view of all active initiatives — status, milestones, owners, dependencies, and risks
- Hold internal teams and vendor partners accountable for committed deliverables and timelines
- Identify and manage cross-initiative dependencies and resource conflicts
- Verify that deliverables meet acceptance criteria — not just "done" but "done right"
- Communication & Stakeholder ManagementEstablish and maintain a regular reporting cadence (weekly team updates, biweekly executive summaries)
- Prepare clear, concise portfolio status updates for the Director of Architecture and CIO
- Proactively identify communication gaps between teams, between business and IT, and between onshore and offshore contributors
- Tailor communications to the audience — technical detail for delivery teams, outcome-focused summaries for executives
Risk, Issue & Vendor Management
- Proactively identify delivery risks and escalate early with recommended mitigations
- Track and manage issue resolution across initiatives
- Coordinate with vendor partners on delivery expectations, SOW commitments, and quality standards. A small portion of the automation initiatives involve an offshore vendor team
- Ensure vendor deliveries are aligned with timelines and integrated with internal workstreams
Active Initiative Portfolio
The PM will coordinate across the following initiative areas:
- AI Enablement: Enterprise Microsoft Copilot adoption (M365 Copilot, PowerBI Copilot, Copilot Studio), AI for SDLC (developer tooling and GenAI frameworks)
- Intelligent Automations: Agentic automations with Copilot Studio, Power Platform migration from legacy RPA
- Data & Analytics: Data analytics platform build-out (pipeline modernization, semantic models, self-service reporting)
- Application Modernization: Containerization (ECS migration from EC2-hosted workloads)
- Infrastructure: Cloud infrastructure optimization initiatives
- Management Reporting: Executive dashboards, initiative scorecards, and periodic leadership updates
Must-Have Qualifications
- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related discipline
- Experience managing multiple concurrent IT initiatives simultaneously — portfolio-level coordination, not just single-project delivery
- Strong accountability and escalation discipline — comfortable holding people to commitments and raising flags early, even when it's uncomfortable
- Excellent communication skills — can synthesize technical initiative status into clear, actionable executive updates
- Delivery-oriented mindset — tracks outcomes and quality, not just task completion
- Enough IT/software delivery literacy to have credible conversations with technical teams and spot when things don't add up
Nice-to-Have
- Experience with Agile delivery (sprint planning, retrospectives) and hybrid Agile/Waterfall environments
- Familiarity with Jira for project tracking
- Experience coordinating vendor-delivered work (SOW tracking, delivery validation)
- Exposure to any of the initiative domains listed above (AI/ML, data platforms, containerization, cloud infrastructure)
- PowerBI or similar tool experience for building initiative health dashboards
Delivery Model & Tools
- Hybrid Agile/Waterfall — software initiatives run in Agile sprints while infrastructure and platform work follows milestone-based delivery. Primary tools: Jira, Microsoft 365 (Teams, SharePoint, PowerPoint). The PM should be comfortable creating dashboards and status reports using available tools.
Position Title: Principal Planner, Transit Life Cycle Program
Post-date: October 3, 2025
Closes: The position is open until filled.
Status: Full-Time, Exempt
Salary: $94,527-$141,791
Location: Maricopa Association of Governments, downtown Phoenix, Arizona.
Note: A minimum of three days per week in office is required.
About MAG
The Maricopa Association of Governments (MAG) is a group of local governments working together on issues that touch the lives of every resident. We are a regional planning agency that develops solutions in areas such as transportation, environmental and air quality, and human services.
MAG serves a thriving region of 5 million people. Our members include 27 cities and towns, three Native nations, and Maricopa and Pinal counties. Our planning area encompasses more than 10,000 square miles. MAG is the council of governments and the designated metropolitan planning organization for transportation planning for the greater Phoenix metropolitan area.
Visit to learn more. MAG is a great place to work. We offer a competitive salary, excellent benefits, and a collaborative environment where employee contributions make a real impact.
Your Team
MAG’s Transportation Policy and Initiatives team provides oversight of all transportation funding policy efforts and leads other strategic initiatives at the direction of the interim transportation director and executive director. This includes development and management of Proposition 400 and 479 programs, assessing impacts of proposed state and federal transportation policy on the agency and broader region, and other special projects as needed to guide regional mobility and infrastructure development.
The Position
The Principal Planner will be responsible for the management and oversight of the Proposition 479 Transit Life Cycle Program (TLCP), ensuring that regional transit funding is allocated, monitored, and reported in alignment with Maricopa County’s voter-approved plan. This position plays a key role in overseeing long-range transit funding, delivery of the region’s transit capital and operating projects, and program accountability across the region. Reporting to the Transportation Policy & Initiatives Program Manager, the Principal Planner will uphold transparent, data-driven, and fiscally responsible processes in collaboration with regional partners.
Key responsibilities include:
Program Management
- Lead the ongoing management of the 20-year TLCP, including both capital and operating components.
- Ensure alignment between TLCP allocations, RSTIIP policies, and federal/state funding requirements.
- Maintain and update program documentation, timelines, and financial reporting for internal and external use.
Financial Oversight
- Monitor and update long-range revenue forecasts and cost estimates for the TLCP, following existing annual and monthly update processes.
- Track key financial assumptions, including inflation and cost trends, to support accurate reporting.
- Conduct financial analyses to assess trade-offs and inform decision-making and long-range planning.
Stakeholder Coordination
- Serve as the primary staff liaison in the implementation of the Prop 479 TLCP with the region’s transit implementing partners, including Valley Metro, the City of Phoenix, and member agencies.
- Coordinate with federal and state agencies on funding requirements, compliance, and reporting.
- Provide technical assistance to member agencies regarding ongoing management of the Prop 479 TLCP.
Data Management & Reporting
- Develop and maintain processes for tracking TLCP expenditures, funding commitments, and performance metrics.
- Prepare reports, presentations, and other supporting material for MAG policy committees, the public, and other external stakeholders as needed.
- Ensure transparency through consistent, accessible, and timely reporting.
Studies & Project Management
- Foster collaboration across all five functions of MAG’s Transportation Division.
- Lead and support projects that advance TLCP implementation, including contract and consultant management.
- Deliver high-quality work products that are timely, accurate, and aligned with MAG’s standards.
The Candidate
The ideal candidate brings a solid background in regional transportation planning and policy, strong analytical and critical thinking skills, and a proactive approach to problem-solving. They are detail-oriented, highly organized, and comfortable working both independently and within a collaborative team environment. Excellent written and verbal communication skills are essential, particularly in conveying complex technical information clearly to a variety of stakeholders.
Qualifications and Skills
- Strong analytical and critical thinking skills, with experience managing complex, multi-jurisdictional funding programs.
- Exceptional communication skills, with the ability to present technical information clearly to both technical and non-technical audiences.
- Demonstrated organizational skills with keen attention to detail and deadlines.
- Familiarity with federal and state transit funding programs (e.g., FTA Sections 5307, 5310, 5337, 5339) is preferred.
Experience and Education
- Bachelor’s degree in public administration, urban planning, political science, economics, or a related field.
- 3–5 years of relevant experience in transportation planning, policy, public finance, or similar fields.
- Any equivalent combination of education, training, and experience that provides the required knowledge and abilities will be considered.
The Maricopa Association of Governments is an Equal Opportunity Employer. During the selection process any applicant requiring accommodation for a disability should advise the Human Resources Division by calling (6
Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description
EXL Risk Control is looking for self-directed independent contractors who possess excellent
communication skills, computer proficiency, and a commitment to meeting client quality and
timeliness standards. You will work from your own home or office, and service onsite
survey/inspection assignments in the Phoenix, AZ area, and other locations within approximately 45 miles of Phoenix.
Responsibilities
You will be responsible for scheduling on-site surveys and providing risk control reports to
insurance industry clients. These reports contain information necessary to underwrite a
commercial insurance policy and may include recommendations to control and/or correct
potential loss producing conditions associated with that policy. You will be expected to
manage assignments you accept, successfully secure customer appointments within a
local territory and complete work assignments on time.
Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and
improve safety, mitigating risks for our insurance company clients. The type of businesses
we survey are commercial operations, including retail, restaurants, hotels, apartments,
construction jobsites, churches, schools, etc. Most surveys are focused on assessing the
business for Property and General Liability coverage, but we also service other commercial
insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,
Inland Marine and Builders Risk.
Qualifications
Preferred experience in commercial insurance, real estate, inspection, construction, claim,
loss control, underwriting, and/or fire and safety experience is a plus, but all interested
candidates are encouraged to submit their qualifications. In lieu of experience, we can refer
you to a 15-hour online certification option to qualify you. Fees are negotiable depending on
experience and the unique aspects of selected jobs.
Tools or Items You Must Provide:
- Digital camera or tablet
- Computer
- Printer
- High speed internet access
- Reliable vehicle
- Measuring device such as a laser, 100 ft. tape, or measuring wheel
- Auto and General Liability Insurance
All interested candidates are encouraged to apply.
We are seeking an experienced Autocad Drafter for our client company in Phoenix, AZ. This position is responsible for producing detailed shop drawings and fabrication sheets for ACM and wall cladding projects. The ideal candidate has strong ACAD experience, industry knowledge in ACM/wall cladding systems, and the ability to communicate directly with customers to gather field measurements and project details.
Schedule & Compensation
- Full-time, 40 hours per week
- Monday - Friday, 7:00 AM – 3:30 PM
- Hourly pay (rate determined based on direct hire vs. temp-to-hire status and experience)
Key Responsibilities
- Create detailed shop drawings for ACM and wall cladding systems
- Develop fabrication sheets for production use
- Communicate directly with customers to gather field measurement data and project specifications
- Ensure accuracy and completeness of drawings prior to production
- Collaborate with internal team members and take direction from the in-house department lead
- Maintain organized project documentation and drawing files
Required Qualifications
- Minimum 5 years of AutoCAD (ACAD) experience
- Demonstrated experience with ACM (Aluminum Composite Material) and wall cladding systems
- Strong understanding of drafting standards and fabrication processes
- Ability to interpret field measurements and translate them into accurate fabrication drawings
- Excellent communication skills and ability to work directly with customers
- Strong attention to detail and organizational skills
Work Environment
- In-house drafting position
- Team-oriented environment
- Reports to department lead
If you are an experienced detailer with strong ACAD skills and industry knowledge in ACM and wall cladding, we encourage you to apply.
DRA Global Limited (ASX: DRA | JSE: DRA) (DRA or the Company) is an international multi-disciplinary engineering, project delivery and operations management group, predominantly focused on the mining, minerals, and metals industry.
The Group has an extensive track record spanning almost four decades across a wide range of commodities. Our teams have deep expertise in the mining, minerals and metals processing industries, as well as related non-process infrastructure such as, water, and energy solutions.
DRA covers all major mining centers with offices across Africa and the Middle East, North and South America, and the Asia-Pacific.
We are currently seeking a Senior Project Engineer to join our growing team in Phoenix, AZ. This position will require site presence to support our Copper World Project in Tucson, AZ.
The Senior Project Engineer will be responsible for managing engineering and project design activities across various study phases (concept, pre-feasibility, feasibility, EPCM, and EPC). This position will oversee the integration of multidisciplinary design teams, ensure compliance with project scope and technical standards, and provide leadership to ensure project objectives are met safely, efficiently, and on schedule.
Main functions include (but not limited to):
- Engineering and discipline project design activities relating to concept, pre-feasibility, feasibility studies, EPCM and EPC projects.
- Manage engineering teams in projects and across large studies with a project delivery focus.
- Provide leadership and support to the Engineering team through supervision, mentoring, training, and motivation to produce engineering deliverables for projects and studies.
- Lead, co-ordinate and manage all engineering and design functions for a study / project.
- Ensures areas of uncertainty are highlighted and actions are taken to address them.
- Promotes collaboration with other functional groups and stakeholders for engineering matters.
- Interface between Engineering and the other disciplines on the project including Project Controls, Project Management, Procurement, Contracts, Construction, suppliers, and the client team.
- Mentoring and development of less experienced personnel.
- Support ongoing improvement and maintenance of engineering systems and procedures.
- Use and support the maintenance of engineering standards across projects and studies by identifying and implementing best practice and holding the team to account for quality.
- Develop and update project-specific procedures and workflows.
- Ensuring different disciplines are integrated into an effective, fit for purpose engineering solution, including, but not limited to:
- Technical Support.
- Contract Management.
- Site Support.
- Commissioning.
- Documentation and handover.
Responsibilities
Engineering
- Ensure all required engineering design criteria and specifications are generated and that they aligned with the project scope and budget.
- Ensure the engineering deliverables meet customer and other stakeholder expectations.
- Ensure all engineering functions and activities are planned and managed in a coordinated and efficient manner to enhance engineering integrity and minimize rework.
- Ability to handle complex problem-solving tasks, applying appropriate analysis and consideration of high-level technical detail.
- Develop and manage an engineering schedule which meets project schedule requirements in an efficient and logical manner, ensuring the achievement of procurement schedules.
- Manage design coordination reviews with specific reference to monitoring progress and coordinating engineering activities between disciplines.
- Ensure that the discipline designs are based on best engineering principles, statutory regulations, relevant legislation, statutory acts, codes of practice, industry norms, company specifications together with the client standards, procedures, and specifications (quality of design).
- Ensure that engineering designs are compliant with legislation (with specific reference to the legal SHE requirements in terms of US Legislation).
- Raise safety awareness and ensure the design for safety principles are applied to the project.
- Ensure engineering risk assessments and HAZOPs are carried out and all identified issues are addressed.
- Ensure that engineering designs are innovative, and that engineering is fit for purpose.
- Ensure that engineering designs are constructible and operationally viable.
- Ensure the effective (peer) review and approval of discipline designs are implemented.
- Implement continuous improvement through lessons learnt, value engineering, fit for purpose and latest technologies for all disciplines.
- Coordinate and interface with internal and external project consultants as and when required.
- Coordinate and interface with internal and external design and drafting disciplines via the Project Section Leader.
- Provide discipline inputs for studies and proposals.
- Ensure effective management of the information flow and other interfaces between
- the engineering disciplines.
- engineering and the design office.
- engineering and the project management including supporting functions.
- Ensure certified vendor information is received timeously and issued to the design office on the agreed project platform.
- Ensure that fabrication, manufacturing, and construction drawings are issued according to the project programme via the respective Discipline Engineers and Section Leaders.
- Manage engineering and design risk continually and proactively throughout the project lifecycle, escalating more serious risks to HOD and/or project management level as required.
- Capture, appropriately communicate and apply lessons learnt, best practices and risk mitigation measures relevant to the engineering of the project.
Requirements
Bachelor’s degree in engineering, preferably in Civil, Mechanical, or a related discipline.
Professional Engineer (PE) license or the ability to obtain one.
A minimum of 10 years of relevant engineering experience in mining, minerals, or heavy industrial projects.
Proven experience working in an EPCM project delivery environment.
Strong background in multidisciplinary coordination and project execution.
Experience supporting or leading projects in copper or other base metals.
Demonstrated ability to manage engineering design, cost, and schedule performance.
Excellent written and verbal communication skills with the ability to interact effectively across teams and with clients.
Proficiency in engineering software and systems relevant to design, documentation, and project controls.
Strong understanding of safety, environmental, and regulatory standards within industrial project environments.
Demonstrated proficiency in Microsoft Office applications (Outlook, Teams, Word, Excel), with the ability to independently manage email, calendar, virtual meetings, and team collaboration tools.
Physical Requirements:
While performing duties of this job, you may be required to stand, sit in a stationary position 50% of the time, alternate between sitting and standing, push/pull as necessary, reach overhead or below shoulder level, kneel, squat, or stoop.
May be required on occasion to lift and carry items such as files, documents, or small packages, typically up to 10 -20 pounds.
Frequent use of hands and fingers to operate a computer keyboard and other office equipment.
Close visual acuity to perform activities such as reading, analyzing data, and working on a computer.
DRA Global is committed to building a diverse and inclusive workplace where everyone feels valued and supported. We believe that diversity strengthens our ability to reach our goals, enhances our reputation, and helps us attract, engage, and retain great people.
We welcome applications from individuals of all backgrounds, regardless of gender, age, disability, ethnicity, or any other characteristic. Our values — People, Safety, Trust, Integrity, Excellence, and Courage — reflect our ongoing commitment to equal opportunities and an inclusive culture.
Our education is looking for a collaborative, insight-driven UX Researcher to join a growing research team supporting multiple product areas. This role partners closely with product teams, leadership, designers, engineers, and cross-functional stakeholders to plan and execute impactful research that informs strategy and improves user experiences.
The ideal candidate is comfortable navigating ambiguity, leading discovery efforts, and translating complex data into clear, actionable insights.
Hybrid role (onsite a few days weekly), 9:00 AM - 5:00 PM.
What You'll Be Doing:
- Lead and execute generative, evaluative, and post-launch research initiatives
- Conduct both qualitative and quantitative research- surveys, interviews, usability testing, mixed-methods studies
- Collaborate with product managers, designers, engineers, and leadership to define research goals and scope
- Facilitate kickoff meetings, design sessions, and stakeholder workshops
- Identify the best research methodologies aligned to product and project needs
- Synthesize data into compelling findings, recommendations, and clear narratives
- Create polished presentations or documentation that communicate insights effectively
- Partner with research leadership to align on priorities, timelines, and strategic direction
What You Need to Know:
- Experience conducting end-to-end UX research across discovery through validation phases
- Strong background in both qualitative and quantitative research methods
- Ability to turn complex data into clear insights and visually compelling deliverables
- Comfortable working independently while collaborating closely with cross-functional teams
- Strong facilitation, communication, and stakeholder management skills
- Experience contributing to product planning, research roadmaps, and project requirements
- Degree in Psychology, Sociology, Human-Centered Design, or related field - required
- Open to feedback, adaptable, and highly collaborative
Title: Corporate Procurement Manager
Salary: $120,000 - $130,000/year
Location: HYBRID, Scottsdale, 4 days in office
Schedule: M-F, 8am-5pm
Join a Fortune 500 industry leader in environmental services; a powerhouse driving sustainability through innovative solutions that advance resource efficiency for millions nationwide. Our client has an exciting opportunity for a Corporate Procurement Manager role with exceptional pay, comprehensive benefits (including generous retirement match, PTO, health coverage, and employee discount programs), and strong long-term career growth in a polished, collaborative team environment. This is your opportunity to lead procurement systems and transformation in a stable, high-impact organization that values professional development, upskilling, and internal advancement.
Overview The Corporate Procurement Manager leads procurement systems, processes, and related initiatives with direction from senior leadership. This role focuses on driving source-to-pay best practices, process standardization, systems efficiency, and supplier performance management while collaborating across functions to support procurement transformation and compliance.
Responsibilities
- Partner with Procurement and business teams to develop, implement, and standardize business processes and e-Procurement tools.
- Monitor key metrics (spend analytics, procure-to-pay efficiency, supplier performance, benefits realization) and drive continuous improvement.
- Serve as subject matter expert on procurement systems/applications to enhance productivity and efficiency.
- Document standards, create trainings, and support user adoption across the organization.
- Lead process standardization and e-Procurement initiatives (e.g., online categories) to ensure policy compliance.
- Facilitate execution of corporate procurement strategies and alignment with enterprise initiatives.
- Develop and manage supplier performance and collaboration programs for ongoing improvement.
- Coach, mentor, and develop team members (including oversight of overseas resources in India and senior analysts in AZ); foster positive morale and recognition.
Qualifications
- 5+ years of supply chain, procurement, or related experience (required).
- Hands-on experience with Oracle ERP systems (implementation, management, configuration, or support).
- Proficiency in Microsoft Suite (especially advanced Excel), SQL for data analysis/reporting, and e-Procurement systems.
- 2+ years leading or directing others (preferred).
- Experience in ERP or new application implementations, including training and user support (preferred).
- Strong skills in process standardization, spend analytics, contract management, and supplier performance tracking.
- Professional supply chain certification (e.g., CPM, CPSM, Six Sigma) desired.
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HireRising
We're an IT staffing and consulting firm that connects high-caliber technology professionals with innovative organizations across the U.S. and nearshore markets, with new ventures into Finance & Accounting. We specialize in contract, contract-to-hire, direct hire, and nearshore solutions, helping clients build strong technical teams while supporting candidates in finding roles that align with their skills, goals, and lifestyle.
Our Mission
Our mission is to elevate people and organizations by building long-term, trust-based relationships. We take a people-first approach to recruiting, focusing on integrity, transparency, and clear communication at every stage of the hiring process.
Candidate Experience
We invest the time to understand your technical background, career goals, and what you value in a work environment, so we can present opportunities that truly fit. As a candidate, you can expect honest feedback, realistic expectations, and a recruiting partner who actively advocates for you with our clients.
Let’s Stay Connected
If this role isn’t a perfect match, we still encourage you to connect with us. New opportunities open frequently, and we’re always interested in building relationships with talented IT professionals for both current and future roles.
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Motivated sales professional with strong experience in consultative inside sales and client relationship management. Proven ability to generate quotes, close new business, and maintain long-term customer relationships in a high-volume environment. Skilled at working pre-qualified leads, managing pipeline activity through CRM systems, and delivering customized solutions based on client needs.
Core Experience Highlights:
- Handled inbound and outbound sales activity, converting qualified prospects into new accounts.
- Built and maintained a personal book of business through consistent follow-up and relationship management.
- Utilized CRM platforms to track sales activity, document customer interactions, and manage pipeline stages.
- Advised customers on coverage options and tailored service packages to meet individual needs.
- Achieved performance targets within a commission-driven sales structure.
- Demonstrated strong objection-handling and closing skills in a competitive environment.
- Collaborated effectively within a team-based sales organization while maintaining individual production goals.
- Maintained required state licensing and compliance standards.