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Manager Client Programs and Events
Salary not disclosed
Palo Alto, CA 3 days ago

Manager, Client Programs & Events

Hybrid | Palo Alto, CA

The Opportunity

A leading global law firm is seeking a Manager, Client Programs & Events to join its Business Development and Marketing team in Palo Alto (hybrid).

This role supports client engagement initiatives across West Coast offices, with a focus on California-based programs in Palo Alto and Los Angeles.

The Manager will lead the planning and execution of high-impact client programs and events, including CLE seminars, webinars, receptions, dinners, and other business development initiatives that strengthen client relationships. This is a great opportunity for a strategic events professional who thrives in a fast-paced professional services environment, enjoys collaborating with senior stakeholders, and is passionate about creating meaningful client experiences.

Key Responsibilities

  • Plan and execute in-person and virtual client programs, CLEs, and special events.
  • Partner with business development teams, practice groups, and leadership to align events with client development goals.
  • Manage event logistics including venues, vendors, contracts, and onsite execution.
  • Develop event concepts, agendas, and programming to support business development initiatives.
  • Prepare and manage event budgets, tracking costs and ensuring efficiency.
  • Provide guidance to stakeholders and conduct post-event analysis to inform future programs.
  • Track and report event data and KPIs for leadership and practice initiatives.
  • Ensure CLE and educational programs meet accreditation and compliance requirements.
  • Mentor junior team members and foster a collaborative team environment.
  • Monitor industry trends and emerging technologies to maintain innovative programs.

Qualifications

  • Strong experience in event planning and client program management in professional services.
  • Excellent interpersonal, communication, and project management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills, with discretion handling sensitive matters.
  • Proficiency in Microsoft Office; experience with CRM/database platforms (InterAction a plus).
  • Familiarity with legal industry business development practices is highly valued.
  • Flexibility to travel and adjust work hours as needed.

Education & Experience

  • Bachelor’s degree required
  • Minimum 7+ years of experience in event management, client programs, or business development within law firms with client-focused environments.

If you’re passionate about creating exceptional client experiences and leading high-profile events, we want to hear from you.

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