Jobs in Summit New Jersey

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.

The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.

Responsibilities/Accountabilities include the following but are not limited to:

• Ability to manage and support multiple teams/functions, including union and non-union team members.
• Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
• Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
• Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
• Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
• Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
• Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
• Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
• Analyzes data to help determine potential future business needs.
• Provides input and may prepare initial budgetary proposals for assigned cost centers
• Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
• Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
• Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
• Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
• Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
• May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
• Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
• Manages a fleet of company service vehicles and their equipment.
• Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.

Additional responsibilities:

• Daily timecard review, allocations and timely approval for hourly team members.
• Inputting of daily metrics.
• Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
• Performing quarterly performance reviews with the team.
• Preparation of PowerPoint slides and presenting them at quarterly team meetings.
• Approving invoices in a timely manner.
• Approving expense reports.
• Ordering technician’s uniforms bi-annually.
• Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
• Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
• Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
• Monitoring and enforcing any active recalls on product.
• Scheduling opportunities for ongoing training opportunities for the service team members.
• Resolving customer escalations.
• Overseeing and enforcing quality alerts.
• Documenting notable behaviors of team members.

Skills/Knowledge:

• Must be able to develop a high-level understanding of all Pella products and their applications.
• Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
• Demonstrates open communication and the ability to always maintain professionalism.
• Works collaboratively and creates a sense of trust and reliability with internal team and customers.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
• Seeks out internal experts and utilizes their knowledge.
• Supports change and innovation within organization.
• Focused on details and follow through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.

Language and Communication Skills

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.

Computer Skills

Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Program Dates

May 19th/May 27th, 2026 through August 7th, 2026

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

We are seeking a motivated Occupational Safety & Health Intern to assist our safety team in ensuring compliance with workplace safety regulations and promoting a culture of safety. If you are pursuing an undergrad or graduate degree in Occupational Health & Safety, Environmental Science, Public Health or a related field then this is a great fit for you! This role provides hands-on experience in occupational health and safety practices within General Industry. As a member of the Safety team, the Occupational Safety and Health Intern is responsible for supporting and monitoring safety programs at Wakefern distribution centers. These program elements include, but are not limited to policy compliance, auditing and monitoring safety and health programs and initiatives, supporting accident investigations process, conducting reporting analysis, and assembling and supporting the coordination of safety trainings. This position is located at 505 Division Street Elizabeth, NJ with occasional travel to other Wakefern main sites. The shift time is 8:30am-4:30pm Monday through Friday. Interns will be working 37.5 hours a week.

What you will do

• Support the implementation of safety programs and initiatives for the distribution center and retail sites as needed, within the scope of the Corporate Safety program
• Assist in conducting workplace safety inspections and audits
• Perform corrective action follow up to ensure continuous traction and successful closure
• Help identify potential hazards and recommend corrective actions; Collaborate with Safety Specialist and AP Investigators where needed (incident investigations, root cause analysis, and reporting).
• Participate in safety training sessions and help develop training materials and recordkeeping.
• Maintain safety records, documentation, and compliance reports.
• Assist in ensuring compliance with OSHA and other relevant safety regulations.
• Develop Safety Topic Slide Feeds and other forms of communications
• Conduct research on safety trends and best practices.
• Perform other duties as assigned by the safety team.

What we are looking for

• Currently pursuing a degree in Occupational Health & Safety, Environmental Science, Public Health or a related field.
• Basic understanding of workplace safety regulations (OSHA, etc.)
• Strong analytical and problem-solving skills.
• Excellent written communication, verbal and presentation skills.
• Excellent teamwork abilities and customer service skills as demonstrated by previous work experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment, prioritize tasks and handle multiple tasks with strong attention to detail
• Ability to support the implementation of projects, programs, and initiatives.
• Fluent in English (Bilingual in Spanish preferred)

Program Requirements

• Must be at least 18 years old
• Must have completed 24 college credits with a 3.0 cumulative GPA or better
• Will be enrolled in an undergraduate or graduate school for fall
• Successful completion of a substance abuse test is required
• Successful completion of a background check is required
• Strong MS Office skills (Excel, Word and PowerPoint required)
• Valid driver's license and flexibility with regard to travel required
• Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
• Excellent communication skills (written, oral and presentation)
• Ability to exhibit proper business etiquette when dealing with all levels of the organization
• Previous work experience in a retail environment is beneficial

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits:

First year Wakefern Interns will be paid at $17.00 per hour. Returning Wakefern Interns will be paid at $18.00 per hour. Master Students and Returning Wakefern Supply Chain/Logistic Interns will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.

My client, Universal Property Management Systems, is looking for a Property Administrator. This is a great opportunity for someone looking to grow a career in Property Management!

About Universal Property Management Systems

Universal Property Management Systems, Inc. is a family-owned, second-generation property management company based in Morristown, New Jersey. With over 35 years of experience serving communities across North Jersey, the company provides comprehensive residential and community association management services tailored to the unique needs of owners and residents. Universal Property Management is committed to delivering a stress-free property management experience through personalized service, modern technology, and a deep understanding of the local market. The company manages a diverse portfolio of apartment, condominium, townhome, and HOA communities throughout Bergen, Essex, Hudson, Morris, Passaic, Sussex, Union, and Warren counties.

Position Summary

The Property Administrator plays a critical role in supporting the day-to-day operations of a portfolio of multi-family residential properties. This position provides administrative and operational support to Property Managers, ensuring that property operations run smoothly, efficiently, and in compliance with company policies and applicable regulations.

The ideal candidate has at least two (2) years of experience in administrative support, thrives in a fast-paced environment, and demonstrates strong communication skills, attention to detail, organization, and the ability to manage multiple priorities simultaneously.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to Property Managers & Accounting Staff
• Maintain organized tenant files (electronic and physical, as applicable).
• Process new lease documentation, renewals, and move-in/move-out paperwork.
• Track and follow up on insurance certificates, compliance documentation, and required forms.
• Assist with rent roll updates, reporting, and general data entry.
• Prepare correspondence to residents, vendors, and internal stakeholders.

Tenant & Customer Service Support

• Serve as a professional point of contact for resident inquiries via phone, email, and in person.
• Assist with coordinating maintenance requests and tracking work order completion.
• Support resident communication initiatives, notices, and community updates.
• Help resolve routine tenant matters and escalate issues to Property Managers as appropriate.

Financial & Vendor Support

• Assist with invoice processing and tracking vendor payments.
• Support preparation of property reports and monthly administrative summaries.
• Maintain vendor contact lists and documentation.
• Ensure accurate and timely data entry into property management systems.

Compliance & Documentation

• Ensure proper documentation is maintained in accordance with company policies and NJ housing regulations.
• Support compliance tracking for required notices and documentation.
• Maintain confidentiality of resident and company information at all times.

Other tasks and responsibilities as maybe assigned from time to time.

Qualifications

Required:

• Minimum of two (2) years of administrative experience.
• Strong written and verbal communication skills – ability to communicate in a clear and professional manner.
• High customer focus – ability to be responsive, follow up, and maintain a professional, service-orientation approach with residents and vendors.
• High attention to detail – ensuring accuracy in documentation and data entry.
• Highly organized with strong time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment – able to effectively balance competing priorities without sacrificing quality.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Preferred:

• Experience with property management software is a plus.
• Experience in multi-family residential property management is desirable.

Compensation & Benefits

The company offers a competitive compensation package including:

• Salary range of $50K-$60K (depending on experience)
• Health Insurance
• Dental Insurance
• Competitive Paid Time Off
• Supportive team environment and growth opportunities

Assistant Estimator Project Manager

CMA is seeking Assistant Estimator Project Manager for various construction projects from conception through completion in New York City and the surrounding boroughs. Compensation will be commensurable with the applicant’s experience.

Responsibilities:

• Perform take offs, create and issue bid packages, and maintain the bid list
• Create comprehensive cost estimates for a wide variety of construction projects
• Visit potential sites for suitability and associated cost
• Verify vendor and subcontractor estimates fall within the defined scope
• Assist the Project Manager by compiling all the information required to make award recommendations.
• Work with the estimating and project team to buy-out the Construction Trades.
• Review and comment on scopes and bid proposals
• Prepare and manage Letters of Recommendation and Letters of Intent
• Work with the PM to compose and issue meeting minutes for sub, OAC, field meetings.
• Obtain and analyze proposals from subcontractors for potential changes and change orders

Qualifications:

• Bachelor's degree in a relevant field preferred, but not required
• 1-3 years of full-time experience as a technical specialist in one or more construction and design related fields
• Must be proficient in typical construction project software including MS Office, Project, Blue Beam and Procore
• Familiarity with construction practices, costs, and procedures.

Must possess unquestionable personal integrity and a superior reputation.

Job Type: Full-time

Salary: $60,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Schedule:
• Monday to Friday
• Experience:
• Project management: 1 year (Preferred)
• Work Location: Multiple Locations

Key Responsibilities

• Assist with the preparation, organization, and review of commercial closing documents, including loan documents, settlement statements, and closing checklists.
• Coordinate with attorneys, lenders, title companies, borrowers, brokers, and internal stakeholders to facilitate smooth and timely closings.
• Track and manage closing timelines, critical dates, and outstanding conditions.
• Order and follow up on third-party items such as title commitments, surveys, estoppels, certificates of insurance, subordinations, and payoff statements.
• Review documents for accuracy, completeness, and compliance with transaction requirements.
• Prepare closing packages and ensure all documents are properly executed, received, and recorded.
• Maintain organized electronic and physical transaction files in accordance with company policies.
• Communicate status updates and resolve document or scheduling issues as they arise.
• Assist with post-closing activities, including document distribution, record retention, and final file audits.
• Provide general administrative and clerical support to the closing or legal team as needed.

Required Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Prior experience in commercial or residential real estate, legal, title, banking, or loan processing strongly preferred.
• Strong attention to detail with the ability to manage multiple transactions simultaneously.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

The company will provide Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, and other benefits.

Space Control Coordinator

Yang Ming (America) Corp., a subsidiary of Yang Ming Marine Transport Corporation, is a leading global shipping and logistics company. With a strong presence in the international shipping industry, we are committed to providing reliable, efficient, and sustainable transportation solutions. Our team is dedicated to delivering exceptional customer service and fostering strong business relationships to support global trade.

The Space Control Coordinator is responsible for managing vessel space allocation and ensuring optimal utilization of capacity across assigned service lanes. This role requires close coordination with Trade, Operations, Logistics, and Equipment teams to support accurate planning and maintain high utilization. Prior Ocean Carrier Space Control experience a plus.

Job description:

• Verify and maintain vessel schedule and space related information in the space control platform.
• Optimize all available allocations by strategically planning the vessels in close coordination with Trade, Operations, Logistics, and any other department involved, to maximize the space/weight allocations with full and empty containers.
• Monitor booking activities and cargo materialization to ensure proper planning of the ship; proactively provide clear summary of the review to Trade Management and make suggestions to postpone or adjust bookings in advance.
• Forecast loading figures (cargo and empty equipment) in close cooperation with Trade and Logistics departments, to provide best possible projections for each voyage.
• Coordinate empty container planning with the Equipment Department to optimize full & empty container loading to achieve 100% TEU allocation utilization.
• Calculate and report loading forecast for all US port based on customer & trade knowledge, statistical analysis, and cargo readiness information.
• Support Commercial group and related departments by responding to queries related to space approvals and questions about routing solutions, transit times, and vessel schedules.
• Assist with special projects assigned by management.

Qualification and Requirements:

• Bachelor’s degree in supply chain management or related major
• Basic proficiency in Microsoft Outlook.
• Advanced skills including formatting, pivot tables, formulas, and VLOOKUP functions.
• Strong ability to manage multiple tasks efficiently.
• Excellent analytical and problem-solving abilities.
• Ability to meet strict vessel planning deadlines.
• Strong written and verbal communication skills.

Benefits:

We offer a comprehensive pay and benefits package.

• Medical / dental / vision plan
• 401K with a generous company match
• Company paid Life Insurance
• Company paid short term disability Insurance
• Company paid long term disability Insurance
• Paid vacation and sick leave
• Floating holiday
• Paid holidays

JOB DESCRIPTION:

Our client, a reputable Construction Management firm based in New Jersey, is seeking an experienced and highly organized Construction Project Manager to oversee both residential and commercial construction projects. The ideal candidate has a strong background in project execution, permitting, subcontractor oversight, customer communication, and technical document review. This person will play a vital role in ensuring projects are completed on time, within scope, and to the highest quality standards. Key Responsibilities:

• Manage full project lifecycle for residential and commercial construction projects, from planning through closeout.

• Review, interpret, and execute work according to Scope of Work (SOW) documentation.

• Prepare, submit, and track plans, permits, and other regulatory documentation with local/municipal agencies.

• Maintain consistent, clear communication with customers regarding timelines, progress updates, milestones, and potential changes.

• Lead, coordinate, and supervise subcontractors, ensuring performance aligns with project expectations, deadlines, and safety standards.

• Conduct regular job site visits to track progress, identify risks, and ensure quality control.

• Manage project schedules, budgets, materials procurement, and documentation.

• Troubleshoot issues proactively and implement solutions to keep projects on track.

• Ensure compliance with local codes, company standards, and client specifications

REQUIRED SKILLS AND EXPERIENCE:

• 3–7+ years of experience as a Construction Project Manager or similar role.

• Experience managing both residential and commercial construction projects.

• Strong ability to read and interpret SOWs, drawings, blueprints, and technical documents.

• Demonstrated experience submitting plans, permits, and inspections in New Jersey municipalities. • Excellent communication and client-facing skills, with the ability to set expectations and deliver progress reports.

• Proven success managing subcontractors and on-site construction activities.

• Strong organizational, scheduling, and problem solving abilities.

NICE TO HAVE SKILLS AND EXPERIENCE:

• Bilingual (English/Spanish) – preferred but not required.

• Experience with Xactimate or other estimating software.

• OSHA certification(s) or formal construction management training.

Site Superintendent – North & Central NJ

We are seeking an experienced Site Superintendent with 10+ years of experience managing $5M+ municipal and public sector projects. The ideal candidate has strong leadership skills, experience with public work requirements, and the ability to manage site operations, subcontractors, schedules, and safety. Competitive compensation based on experience.

No recruiters please