Jobs in Southgate Wayne County, MI
237 positions found — Page 10
At Altea Healthcare, we are leaders in post-acute and primary care, bringing compassion, innovation, and efficiency to skilled nursing facilities across the country. We foster a culture of support, professional growth, and work-life balance. Join our team and be part of a healthcare revolution that prioritizes both patients and providers.
***Sign-on Bonus up to $50,000***
***This role will travel between two facilities in the Southfield, and Taylor, MI areas.***
Apply today to learn more about this rewarding opportunity!
Job Highlights
- Work-Life Balance: Competitive compensation with balanced hours.
- Weekend & On-Call Freedom: No on-call, no weekends.
- Always Supported: NP/PA support at all locations, always.
- Flexible Scheduling: Your schedule, tailored to fit your life. No set daily shift times.
- No Overnight Duties: Sleep peacefully with no overnight call/requirements.
- Licensure Reimbursed: We cover your medical licensure costs.
- Malpractice: Full insurance peace of mind.
- Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance.
- Relocation Help: Assistance for a smooth move.
- Referral Bonus: Earn more by expanding our team.
- Career Advancement: Leadership opportunities promoted.
Essential Functions & Responsibilities
- The physician serves as medical director for skilled nursing facilities (SNF) and participates in administrative and quality initiatives for the facilities he or she is responsible for;
- Medical directorship functions include attending and participating in monthly quality assurance and process improvement meetings; participating in quality improvement initiatives; providing guidance to facility staff; reviewing and revising (if necessary) facility's clinical guidelines; insuring compliance with state and federal regulations, training facility staff; and supervising facility clinical staff.
- In addition to the medical director role, the physician also serves as the attending physician for the residents residing at each facility;
- The physician collaborates with Nurse Practitioners and Physician Assistants to manage day to day resident care at each facility. Typically, each facility will have a full-time PA or NP assigned to the facility depending on the acuity and volume of the patient population;
- Physician will provide high quality, patient-centered, comprehensive primary care services by rounding on patients residing in SNFs;
- Physician is responsible for diagnosing and treating patients with acute illness, such as bacterial and viral infections, as well as chronic diseases and conditions, such as hypertension, heart disease, or diabetes
- Physician must be able to supervise collaborating nurse practitioners and physicians assistants
Compensation and Benefits
- Competitive compensation package, including Medical Director stipend
- Compensation ranges approximately from $230,000-$400,000 per year (total compensation with productivity)
- Sign-on bonus based on days worked, contract terms, and base compensation
Qualifications
- Medical License
- Strong understanding of medical terminology and physiology
- Experience with managed care and EHR systems
- Experience in patient care and hospital environments
Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position. All benefits and job highlights are subject to and contingent upon availability.
As a Team leader in Dearborn, MI you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The CRC Team Leader is responsible for the day-to-day leadership and performance of Customer Care agents in the Customer Relationship Center (CRC).
The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the agents, their peers, and Percepta/Ford Management team.
The Team Leader addresses questions regarding company policies, case handling, key performance indicators, and general inquiries.
Additionally, the Team Leader is responsible for timely response and resolution of customer escalations.
During a Typical Day, You'll •Responsible for the operational success of the team and for driving the culture of Ford Customer Care.
•Coach for professional development to drive performance and customer satisfaction.
•Serve as a role model for excellent customer handling as prescribed by the Ford Concern Resolution process.
•Promote a culture of Ford loyalty.
•Demonstrate understanding of program goals through meeting and/or exceeding quality and service level objectives.
•Lead and motivate team and individual agents to meet and/or exceed key performance indicators including customer satisfaction.
•Utilize all available resources (QA Evaluations, Call Handling Performance Reports, Attendance and Schedule Adherence Reports, Summary Reports, Agent Trace Reports, AWA Spending Reports, etc).
•Drive concern resolution in the team's customer handling process.
•Ensure quality contact between the agent, dealer, field, and customer.
•Deliver resolution on any Percepta or Ford management priority requests.
•Deliver timely resolution on customer escalations.
•Ensure that all follow-ups are kept as promised.
•Maintain open communication with Percepta and Ford management.
•Identify gaps in the Concern Resolution process and escalate to your Program Manager.
•Responsible for the processing of customer satisfaction tools (award up to $2,000/$6,000 on Goodwill Assistance, administer ESP, Service Component Plans, X-Plans) •Build partnerships with Work Force Management, Operations, Training, QA, and Ford to ensure that standards are met.
•Participate in bi-weekly calibration sessions with Quality Assurance to ensure compliance with client standards.
•Compare customer satisfaction survey results to transaction handling to identify opportunities for improvement.
•Responsible for agent performance management.
•Lead and participate in team meetings.
•Communicate new processes and policy changes quickly and efficiently in a fast-paced environment.
•Promotes and fosters a continuous improvement culture within the organization.
Work Environment and Personnel Development •Lead by example to create a positive work environment that drives team performance.
•Promote agent development through the delivery of frequent and timely coaching sessions to support process adherence and quality-driven customer interaction.
This is accomplished via coach backs of quality evaluations, live call monitoring, and side-by-side observance of call handling.
•Provides direct leadership to the team through business processes and practices designed to support employee retention, productivity, profitability, and customer satisfaction.
•Complete annual performance evaluations and monthly scorecards.
•Administer disciplinary actions if necessary.
•Recognize and reward excellent team performance.
•Build morale within the team to support agent retention.
•Resolve conflicts with sensitivity, tact, and fairness.
•Plan and implement strategic learning objectives for self-development.
Miscellaneous •Work on activities and/or projects as requested by the Manager.
•Support agent interview selection process.
•Conduct/participate in focus groups and agent/company feedback sessions.
What You Bring to the Role Education •High School Diploma or GED required.
•Some secondary education or equivalent experience preferred.
Experience •1
- 3 years Team Leadership or supervisory experience •3
- 5 years of customer service experience, preferably in a contact center operations environment •Experience in coaching others and improving performance.
Skills •Meet all requirements of a CCR and/ or CCS.
•Leadership Skills: o Team Building o Good judgment in problem resolution o Ability to create a supportive and conducive adult learning environment.
o Ability to drive employee satisfaction.
o Demonstrate professionalism.
•Basic knowledge of Microsoft Word, Excel, and E-mail •Coaching Certification •Operational Readiness •QA Certification-Track 2 •Ability to interpret performance reports to identify trends etc.
•WPA Overview •Review of Training Processes •Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace •Strong organizational, time management, planning, and problem-solving skills •Strong multi-tasking skills •Strong written and oral communication skills •Strong customer service, interpersonal, and relationship-building skills •Strong Team building skills, to work well within a close team environment
- self-sufficient, resourceful, and works well with minimal supervision.
•Ability to create a supportive and conducive professional learning environment.
•Ability to work with various organizational levels to support the development and delivery of new resource material.
•Possess a high degree of professionalism.
•Experience with Siebel or Customer Contact Software is an asset.
Other •Must be able to interact with all internal and external departments and contacts.
•Must represent Percepta professionally with all clients and external organizations and contacts.
What You Can Expect •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one .
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Hybrid
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
Certified Registered Nurse Anesthetist (CRNA)
StartDate: ASAP Pay Rate: $206.61 - $223.65
This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.
Details and requirements for this opportunity:
· Available Shift Length and Scheduling Requirements: 40 hours per week, 8s,10s,12s, no call required Monday- Friday.
· Required Cases: General surgical cases (adult patients)
· Electronic Medical Record (EMR): EPIC
· Credentialing Timeframe: 90–120 days
· License required or willing to license: Active Michigan Registered Nurse License
Job BenefitsAMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Nurse Anesthetist, Certified Registered, Healthcare, Health Care, Patient Care, Hospital, CRNA
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
Our operation is based in Romulus, MI and supports Lear Corporation. We manage and operate their warehouse facility providing pick and pack, sequencing, and inventory management support.
Shifts Available:
3rd shift: Monday - Friday from 10:00pm - 7:00am
Responsibilities will include but are not limited to:
- Lead and support warehouse associates during your shift, ensuring work is completed accurately, efficiently, and safely.
- Monitor productivity, quality, and safety standards to keep operations running smoothly.
- Train, coach, and develop team members to meet performance goals.
- Address employee questions, concerns, and performance issues in real time.
- Coordinate inbound and outbound shipments to support daily workflow.
- Maintain a clean, organized, and safe work environment.
- Enforce company policies, processes, and safety expectations.
- Partner with leadership and other departments to resolve operational issues.
- Complete daily reporting on labor, workflow, and productivity.
- Support continuous improvement initiatives to increase efficiency and accuracy.
The ideal candidate should possess the following:
- Bachelor’s or Associate’s degree preferred; equivalent experience also considered.
- Strong written and verbal communication skills with the ability to lead and motivate teams.
- Solid computer skills, including Microsoft Office and basic warehouse systems.
- Strong problem‑solving ability, attention to detail, and a proactive approach.
- Ability to multitask and manage priorities in a fast‑paced environment.
- A strong work ethic, reliability, and a team‑first attitude.
- 0–5 years of supervisory or leadership experience in warehouse, distribution, or transportation operations.
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Job Summary:
- The Low Voltage Systems Integration Engineer will contribute to the design and development of Low Voltage systems and be responsible for ensuring reliable performance.
- You will lead system-level design activities and work side by side with various cross-functional teams to support product design, vehicle behaviors definition, prototype bring-up, and validation with a system level focus.
- You will lead bring-up and validation activities for each vehicle to build and be responsible for overall functionality and performance of Low Voltage systems throughout the product life cycle.
- You will Conceptualize, Design, Engineer, Develop, and support the launch of next-generation vehicle platform architectures for electric vehicles.
Responsibilities:
- Validate low volage system performance through proper analytical and experimental methods
- Work cross-functionally with HW, SW, and FuSa teams to perform system level failure analysis
- Drive functional safety analysis and decomposition of complex vehicle subsystems, create functional boundary diagrams and system interface specifications
- Perform low voltage system characterization through modeling and propose proper load management strategies to ensure system reliability
- Provide system level insights to component HW design team and play an active role in optimizing the HW design to achieve system level goals
- Work with cross functional teams to help polish various low voltage system requirements
- Ensure reliability of low voltage system through analytical and experimental means
- Perform trade studies to realize efficient system design strategies and optimize for cost
- Hands-on experience with testing, debugging, and experimental validation of electrical systems on bench and vehicle
The minimum requirements we seek:
- B.S in Electrical, Computer, or Mechanical Engineering, or equivalent
- 5+ years of relevant experience
- Highly skilled in using analytical tools such as MATLAB-Simulink, PSIM, LT-Spice, and similar tools to perform system simulations
- Experience and working knowledge of systems development, vehicle electrical architecture, functional safety, and component level integration planning
- Strong understanding of electrical engineering fundamentals and ability to apply them to automotive concepts
- Proven debugging and diagnostic skills in electrical, mechanical, and software domains
- Strong written and verbal communication skills
- An eagerness to work cross-functionally in a dynamic environment where you are part of a high performing team
- A systems approach to design and development with the desire and curiosity to strive for exceptional delivery execution and continuous improvement
Preferred Requirements:
- Master’s Degree Electrical Engineering, Computer Science, Mechanical Engineering or related fields
- 10 years of experience in using advanced analytical tools to perform component level and system level simulations
- Hands-on experience with electrical test equipment (oscilloscopes, DMMs, signal generators, power supplies, etc.)
- Experience with Failure Mode and Effects Analysis (FMEA) and Hazard Analysis and Risk Assessment (HARA)
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
A leading automotive company is seeking an Employment Paralegal to support its Labor and Employment Legal team at its corporate headquarters in Dearborn, MI. This is an excellent opportunity for someone with strong employment litigation, discovery, and legal research experience to work directly with attorneys and cross-functional business partners in a fast-paced, in-house environment.
This is a hybrid role (40 hours per week) based in Dearborn, MI. Candidates must be local to the area.
Hours: Full-time (40 per week)
Location: Dearborn, MI (on-site)
Duration: Approximately 6 months
Pay: $60-$65/hour
What You’ll Do
- Support employment litigation matters, including discovery management, drafting responses to interrogatories, and coordinating document productions
- Assist attorneys with administrative charges filed with the EEOC and state and local human rights agencies
- Partner closely with Employment Legal attorneys, Human Resources, and business stakeholders to gather facts and documents for legal assessments
- Conduct legal research on federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
- Draft and proofread legal documents, including settlement agreements, separation agreements, and internal memoranda
- Manage legal holds and ensure proper preservation of evidence related to employment litigation
What We’re Looking For
- Bachelor’s degree or Associate’s degree in Paralegal Studies required
- Paralegal Certificate from an ABA-approved program strongly preferred
- 3–5 years of experience supporting employment law matters as a Paralegal (law firm or in-house)
- Hands-on experience managing discovery and eDiscovery processes
- Strong legal research and writing skills (Westlaw, LexisNexis, or similar)
- Ability to handle sensitive and confidential information with discretion
Akkodis is seeking a Workforce Manager for a Contract job with a client in Dearborn, MI. \"The ideal candidate should have experience with at least WorkForce Software Deployment Lead to support the ATLAS program.\"
Rate Range: $74/hour to $79/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Workforce Manager Job responsibilities include:
- Lead and support end-to-end SDLC activities including requirements gathering, design, build & configuration, testing, training, deployment, and post-go-live support.
- Configure and implement Workforce Software modules including Time & Attendance, Standard Scheduling, and Job Scheduling.
- Manage Absence, Case Tracking, and Reporting module configuration to align with business requirements.
- Collaborate with cross-functional stakeholders to ensure successful implementation, system optimization, and ongoing production support.
Desired Qualifications:
- Bachelor's Degree in Computer Science or a related field.
- 8+ years of combined experience WorkForce Software Deployment Lead to support the ATLAS program
- Lead end-to-end Program & Project Management, overseeing PM governance, budgets, timelines, risk tracking, and delivery milestones while ensuring alignment with business objectives.
- Drive full Software Development Lifecycle (SDLC) execution for Workforce Management Systems, including planning, requirements analysis, technical design, build, testing, deployment, and post-implementation support.
- Manage financial reporting, project planning, documentation, and technical/program analysis, ensuring accurate forecasting, performance tracking, and structured delivery using Jira for workflow management.
- Provide strong cross-functional team leadership, facilitating collaboration across business, technical, and vendor teams to drive problem-solving, solution delivery, and continuous process improvement.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 61 or
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
The Role
Our Consulting group is looking for a Consultant to join our Automotive Consulting team. The ideal candidate will have a strong background project management, with a passion for driving strategic security objectives. and ensure that the project progresses smoothly.
We're looking for Consultants who can deliver within Cognizant's Five Pillars of Consulting: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a consultant, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and participating in PeopleCare initiatives and always exhibiting personal leadership. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Job Summary:
We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- Lead planning and execution of multiple projects under the program umbrella.
- Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- Monitor program performance, timelines, and budget adherence.
- Identify, track, and mitigate program-level risks and issues.
- Provide regular updates to leadership and stakeholders through status reports and review meetings.
- Establish governance processes and reporting mechanisms.
- Ensure alignment between business goals, project delivery, and change management.
- Foster collaboration between product, engineering, operations, and other departments.
- Mentor and guide project managers within the program as needed.
Qualifications
- Bachelor's degree in computer science, Information technology, or related field experience.
- 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- Experience working in/around Contact Centers and their operations
- Knowledge of NICE / CXone contact center solutions
- Proficiency in project management tools. JIRA experience is a plus.
- Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
Role: Design Release Engineer
Location: Dearborn, MI
Job-Type: Full- Time
Key Responsibilities
- Perform Design & Release engineering activities at component and system level.
- Follow the Design Change Checklist for each part to understand required DV and PV.
- Execute CAD and CAE updates as required.
- Develop DVP&R for the system and components.
- Manage the new supplier interaction and management with support from Ford STA team.
- Create and maintain the detailed development work plans in support of program timing.
- Support and maintain engine BOM.
- Perform WERS release and participation in change control.
- Move multiple parts across various engine platforms to alternative suppliers.
- Focus includes but not limited to powertrain systems such as of base engine, exhaust/after-treatment, turbochargers/air induction, thermal systems and fuel/ignition/evaporative emissions systems in addition to any other ICE powertrain systems.
- Own the engine sub-system design release process using OEM PLM system (e.g. Teamcenter, CATIA, etc.).
- Approve drawings, BOMs, part numbers, and configuration content.
- Manage Engineering Change Requests (ECR's) and Engineering Change Orders (ECO's).
- Ensure design change impacts to cost, quality, emissions, and timing are evaluated and communicated.
- Lead Validation, APQP & Launch Support
- Lead engine sub-system related APQP activities including DFMEA, PFMEA, SCAAFS, Control Plans etc.
- Support DV/PV testing: durability, thermal, NVH, performance, and emissions.
- Coordinate prototype, mule, and pre-production engine builds.
- Support PPAP readiness and launch activities
- Ensure Quality, Compliance & perform Risk Management
- Must be Proficiency with CAD and PLM tools (e.g. CATIA and Teamcenter)
Qualifications
- Bachelor's or Master's degree in Mechanical, Automotive, or related Engineering field.
- 3-6 years of internal combustion engine development experience.
- Prior experience in design release or technical leadership roles.
- Strong knowledge of engine systems, materials, and manufacturing processes.
- Experience with APQP, DFMEA, PPAP, and product launch support.
- Proficiency with CAD and PLM tools (e.g. CATIA and Teamcenter)
- Ford experience required
