Jobs in Southfield

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Wage: Between $95-$122 an hour

Licensed Clinical Social Worker  — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $95-$122 an hour

Licensed Clinical Social Worker  — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Clinical Social Worker at a Master’s level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $95-$180 an hour

 Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $95-$180 an hour

 Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $120-$131 an hour

Licensed Mental Health Therapist — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Mental Health Therapist at a Master’s level or above with LMHC, LPCMH, LIMHP, LMFT, LMFTS, LCMFT, LPC, LPCC, LCPC, LCPCS, LPCC-S, LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $120-$131 an hour

Licensed Mental Health Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Mental Health Counselor at a Master’s level or above with LMHC, LPCMH, or LIMHP licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

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Wage: Between $89-$203 an hour

Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It’s all on one free-to-use platform, no commitment required.

About the role

This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients.

About you

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  You’re a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC board certification, a valid NPI number and malpractice insurance.

  
  
  
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  You’re looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment.

  
  
  

Why partner with Headway?

As an independent provider with Headway, you’ll gain access to:

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  Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days.

  
  
  
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  Increased earnings: Secure competitive rates with top insurance plans through our nationwide network.

  
  
  
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  Predictable bi-weekly payments: Receive reliable payouts directly from Headway.

  
  
  
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  Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more.

  
  
  
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  Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations.

  
  
  
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  Free continuing education: Earn CEUs and expand your expertise through Headway Academy.

  
  
  

How Headway supports your patients

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  Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

  
  
  
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  Instant verification: Clients can easily check their insurance status and get the care they need without disruption. 

  
  
  

Important Notes

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  This is a 1099 independent contractor role. You’ll have full autonomy over your practice, including setting your hours and managing your caseload.

  
  
  
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  At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

  
  
  

About Headway

We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.
• The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
• It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
• The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
• PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.
• Supervises, collaborates with, participates with, or functions within a practice or collaborative agreement with an Advanced Practice Practitioner (APP) and remains accountable for the actions of the APP while employed with the company.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES:

Competencies for Success

• Availability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.
• Service Orientation — PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction.
• Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.
• Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company.
• Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.
• Influence — PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.
• Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company
• Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.
• Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
• This job requires use and exercise of independent judgment
• Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:

• MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required

• Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working

• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required

• Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required

• Must have a current DEA number for schedule II-V controlled substances

• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. 

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.

• Establishes a trusting relationship with patients and their caregivers.

• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.

• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).

• Directs referrals to preferred providers.

• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.

• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.

• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.

• Introduces self to patient/family and explains Nurse Case Manager’s role and processes to contact the Nurse Case Manager for questions, guidance and education.

• Provides high intensity engagement with patient and family.

• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.

• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/family’s ability to make informed decisions.

• Addresses advanced care planning including treatment goals and advance directives.

• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.

• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.

• Reports observed or suspected child or adult abuse pursuant to mandated requirements.

• Obtains onsite and EMR access at priority facilities.

• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.

• Submits required documentation in a timely manner and in appropriate computer system.

• Participates in surveys, studies and special projects as assigned.

• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.

• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.

• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.

• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.

• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.

• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.

• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.

• Attends meetings as assigned

• Performs other duties as assigned and modified at manager’s discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above “Core” duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.

• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.

• Implement the ACM Coaching program with the appropriate patient population.

• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.

• Facilitate discharge to appropriate level of care and preferred providers

• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.

• Document the appropriate date that the patient is medically discharged and update as appropriate.

• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.

• As appropriate, discuss patients’ eligibility for CCM or DM programs and identify patient interest in participation.

• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above “Core” duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.

• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.

• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.

• Ensures individual plan of care reflects patient needs and services available.

• Makes recommendations to the team.

• Completes individual plan of care with patients and team members.

• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.

• Assesses the environment of care, e.g., safety and security.

• Assesses the caregiver capacity and willingness to provide care.

• Assesses patient and caregiver educational needs.

• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.

• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.

• Coordinates the delivery of services to effectively address patient needs.

• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.

• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.

• Establishes a supportive and motivational relationship with patients that support patient self-management

• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.

• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above “Core” duties/responsibilities plus the following:

• Community Case Manager role as above.

• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.

• Validates appropriate level of care/LOS.

• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.

• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.

• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above “Core” duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• Critical thinking skills required.

• Ability to work autonomously is required.

• Ability to monitor, assess and record patients’ progress and adjust and plan accordingly.

• Ability to plan, implement and evaluate individual patient care plans.

• Knowledge of nursing and case management theory and practice.

• Knowledge of patient care charts and patient histories.

• Knowledge of clinical and social services documentation procedures and standards.

• Knowledge of community health services and social services support agencies and networks.

• Organizing and coordinating skills.

• Ability to communicate technical information to non-technical personnel.

• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.

• Spoken and written fluency in English.

• Bilingual preferred.

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.

• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.

• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.

• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.

• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.

• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.

• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.

• Recovers dormant customers via sales tools and marketing campaigns.

• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.

• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.

• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.

• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.

• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.

• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments

• Is seen as direct and trustful

• Keeps confidences

• Practices what he/she preaches

• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation

• Persists in accomplishing objectives despite obstacles and setbacks

• Has a track record of exceeding goals successfully

• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.

• Identifies and seizes on new opportunities

• Displays a can-do attitude in good and tough times

• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels

• Attentively listens to others

• Adjusts to fit the audience and the message

• Provides timely and helpful information to others across the organization

• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure

• Handles and manages crises effectively

• Maintains a positive attitude despite adversity

• Bounces back from setbacks

• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.

• Maintains relationships across a variety of functions and locations

• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs

• Identifies opportunities that benefit the customer

• Builds and delivers solutions that meet customer expectations

• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support

• Convinces others to take action

• Negotiates skillfully in tough situations

• Wins concessions without damaging relationships

• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.

• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage

• A minimum of 2 years of business-to-business experience or equivalent management experience preferred

• Relevant sales experience with establishing and maintaining relationships with business/vendor partners

• Experience in telesales to input sales data into a computer while on the telephone with a customer

• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply