Jobs in South Windsor, CT

632 positions found — Page 33

Client Relationship Coordinator
Salary not disclosed
Wethersfield, CT 1 week ago

Client Relationship Coordinator

 

 If you are a go-getter who is strong at using persuasive language, asking in-depth questions, and getting our prospects engaged, and if you want to be part of a driven financial organization with great initiatives, we want to hear from you! Johnson Brunetti is a leading retirement and investment firm with offices in Connecticut, Massachusetts and Georgia. This position is based in our Wethersfield, CT office.

We are looking for a driven candidate who can grow a sales pipeline by coordinating multiple schedules and filling the calendars of our financial advisors in multiple offices.

 

This position requires that you possess the following skills:


• High level of communication and follow-through skills

• Strong persuasive phone skills to motivate prospects to set and keep appointments

• Previous experience in a relatable appointment scheduling or inside sales role

• Strong organizational skills

• Strong ability to follow through the entire process of converting prospects to clients

• Motivated and driven by reaching goals and growth

• Financial Industry knowledge/experience preferred

• Experience with MS Office and Salesforce preferred

● Telephone or inside sales experience is a plus

● 4 Year college degree

● Ability to work some evenings for events

 


Responsibilities/Tasks:

• Ability to fill the Financial Advisors’ schedules with qualified appointments through marketing efforts

• Calling, qualifying and scheduling prospects

• Consistent follow-up with prospects and clients

• Attend and set up seminars and workshops (in the evenings) and book appointments at the conclusion of programs (approximately 2- 3 a month)

• Accurate entry of data into CRM (salesforce) system from prospecting & and marketing efforts

• Work independently and proactively to meet business & department goals

Not Specified
Respiratory Therapist
Salary not disclosed
Hartford, CT 1 week ago

Position Purpose

Perform all duties associated with staff Respiratory Therapist


What you will do

  • Clinical and general supervision of respiratory therapy and BG Lab operations
  • Serves as the key liaison for the respiratory therapy department when manager is not present
  • Performs quality audits/data collection as assigned via different methods such as chart reviews, staff interviews
  • Participates in the hiring, orientation, and training of the department staff


Minimum Qualifications

  • Graduate of an accredited school of Respiratory Care, minimum of a two-year Associate's Degree
  • Current State of CT Respiratory Care Practitioner License
  • Minimum of three (3) years of experience in respiratory care and two (2) + years in critical care. Requires one (1) + years of previous and progressively more responsible experience in a lead or supervisory role
  • NBRC certification as a Certified or Registered Respiratory Therapist (CRT/RRT) is required. Current BLS and NRP (or obtained within 90 days of hire date); ACLS recommended


Position Highlights and Benefits

  • 36hr, three 12hr shifts per week 7p-7a (full time). Excellent Shift and Weekend differentials apply
  • ***SIGN ON BONUS up to $15,000 for new Colleague***
  • Excellent benefits starting day 1
Not Specified
OR Circulating Nurse | Outpatient | Day shift, NO call
🏢 Jobot
Salary not disclosed
Glastonbury, CT 1 week ago
100% REMOTE

This Jobot Job is hosted by: Katherine Krull
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $160,000 - $180,000 per year

A bit about us:

Come join a growing direct-to-consumer e-commerce company in the lawn care industry, utilizing cutting-edge data analysis!

Job Title: Staff Software Engineer
Job Location: 100% REMOTE, but you must reside in one of the following states: AR, CA, CO, CT, HI, MA, ME, MN, MO, NC, NV, NY, OK, PA, TX, UT, VT, or WA.
Pay Rate: $160k-$180k/yr. + Comprehensive Benefits
Must have:
  • 5+ yrs of Frontend Development experience, building & engineering user interfaces
  • Expertise with React
  • Experience leading frontend initiatives, making architectural decisions, bridging the gap between FE and existing BE systems, and mentoring team members
  • Python, Django, and FastAPI
  • Prior startup experience

Preferred Qualifications:
  • Kubernetes, Argo, and Google Cloud Platform
  • Experience building full-stack applications from scratch
  • Infrastructure as code and DevOps experience


Why join us?

A mission-driven company focused on sustainability and innovation.
? A remote-first culture with flexibility and autonomy.
? A collaborative and supportive team environment.
? Competitive salary, equity, and benefits.

If you’re passionate about building great software and want to work on products that make a positive environmental impact, we’d love to hear from you

Job Details

We are seeking a talented and experienced Staff-level Full Stack Engineer with a strong emphasis on frontend development to help shape the future of our digital products. This is an opportunity to have a major impact on our technology stack, user experience, and engineering culture as we continue to scale. You will work closely with a cross-functional team of designers, product managers, and backend engineers to build high-quality, performant, and scalable web applications.

REQUIREMENT: You must reside in one of the following states: AR, CA, CO, CT, HI, MA, ME, MN, MO, NC, NV, NY, OK, PA, TX, UT, VT, or WA.

What You’ll Do
? Lead Development: Drive the development of new product features from concept to launch, ensuring high-quality implementation and user experience.
? Design & Architect: Build scalable, high-performance frontend architectures that seamlessly integrate with backend APIs.
? Technical Decision-Making: Evaluate trade-offs between different solutions and make informed technical choices that align with business and user needs.
? Mentorship: Support other engineers through code reviews, pair programming, and technical guidance.
? Collaboration: Work closely with Product, Design, and Backend teams to deliver cohesive and intuitive user experiences.
? Process Improvement: Contribute to enhancing development processes, best practices, data driven decisions, and engineering culture.

Must have:
  • 5+ yrs of Frontend Development experience, building & engineering user interfaces
  • Expertise with React
  • Experience leading frontend initiatives, making architectural decisions, bridging the gap between FE and existing BE systems, and mentoring team members
  • Python, Django, and FastAPI

Preferred Qualifications:
  • Kubernetes, Argo, and Google Cloud Platform
  • Experience building full-stack applications from scratch
  • Infrastructure as code and DevOps experience


Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
permanent
Border Patrol Agent - Experienced (GL9 / GS11)
$30.36 - 57.76
Ellington, CT 1 week ago

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.

IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.

EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).

The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.

If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.

Salary and Benefits

Base Salary: GL-9/GS-11: $63,148 $120,145 per year

Locality Pay: Varies by duty location

Overtime: Up to 25% additional pay

This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.

Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).

Duties and Responsibilities

As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.

Typical assignments include:

  • Questioning individuals and inspecting documents and property
  • Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
  • Tracking and interpreting signs of illegal entry
  • Performing farm, traffic, building, city, and transport checks
  • Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles

Qualifications

GL-9: One year of specialized experience at the next lower level, including:

  • Searching detained persons, vehicles, and surroundings
  • Apprehending or restraining suspects in violation of law
  • Using firearms, writing reports, serving warrants, and gathering case evidence

GS-11: One year of specialized experience at the next lower grade, including:

  • Using intelligence to monitor criminal threats and operations
  • Leading fraud or contraband investigations
  • Apprehending violators using surveillance and detection tech

There is no education substitution for GL-9 or GS-11 positions.

Other Requirements

  • Citizenship: Must be a U.S. Citizen
  • Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
  • Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
  • Veterans: May qualify under Veterans Recruitment Appointment (VRA)

Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.

How to Apply

Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.

You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.

If you have questions, contact a recruiter: /s/usbp

NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.

RequiredPreferredJob Industries
  • Government & Military
permanent
Investment Accounting Manager - Partnership
Salary not disclosed
Hartford, CT 1 week ago

Investment Accounting Manager

Financial Controllership Team

Full time

Boston, MA or Springfield, MA

This is an individual contributor role

The Opportunity

This Investment Accounting Manager role will be a key addition to our Investment Controllership team. The position reports to the Director of Partnerships and resides within the Financial Controllership team, a critical team within the Controllers Organization which aspires to be best in class financial stewards for MassMutual. This is an opportunity for an individual who thrives in a highly dynamic and agile accounting environment to collaborate across teams focused on solid execution and improving outcomes. We are seeking an accounting professional who wants to join a highly motivated team of professionals focused on proactively driving the development and execution of process improvements, meaningful analysis and improved coordination with the business partners for Investment activities.

The Team

As a member of the Financial Controllership Team, the incumbent will be involved in shaping the future of the organization, supporting both the on-going growth and analysis within the Investment Controllership team and other key initiatives.

The Impact:

  • Creates an environment whereby the team is inspired, engaged and motivated by identifying opportunities to learn and grow.
  • Manages priorities effectively and adapt quickly to achieve goals while developing efficiencies and established methods in the process.
  • Thrives in a complex corporate structure and comfortably switch gears and alter course to adapt to changing circumstances.
  • Plays a key role in leading a collaborative and inclusive culture by working closely with Investment Management.
  • Actively participate in the implementation of the Company’s new ledger.
  • Responsible for ongoing activities as part of the monthly, quarterly and annual close cycles
  • Uses professional insight to identify and implement accounting improvements that increase the business value and efficiency of the team.
  • Leads internal control efforts.
  • Initiates and/or leads increasingly complex continuous improvement activities.
  • Participating in problem solving to improve quality, cycle times, increase efficiencies, improve employee engagement and customer satisfaction within the Investment Controllership team.
  • Makes recommendations to continuously improve the overall control environment of the Investment Controllership team.

The Minimum Qualifications

  • Bachelor’s degree
  • 6+ years of financial reporting experience with a track record of increasing responsibility
  • 4+ years of financial reporting experience on Alternative Investments

The Ideal Qualifications

  • 8+ years of financial reporting experience with a track record of increasing Responsibility
  • CPA preferred
  • Master’s degree or beyond
  • Strong analytical skills: ability to analyze financial data sets and tell the story of the data
  • Proven ability to complete high quality work efficiently and increase autonomy over time
  • Experience analyzing new investments and accounting guidance to drive appropriate and preferred investment accounting and reporting across the Company and subsidiaries
  • Experience with system implementations preferred
  • Able to build and maintain strong working relationships across cross-functional groups
  • Excellent verbal and written communication skills with the ability to express ideas in and articulate in an organized and persuasive manner to leadership, staff, regulatory bodies, etc.
  • Able to work well in a dynamic and agile environment while leading the team in execution of various priorities and related deliverables
  • Intellectual curiosity to continue learning and adding breadth and depth to understanding

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Investment Controllership team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-CR37

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Respiratory Therapist RRT
Salary not disclosed
Hartford, CT 1 week ago
Location Detail: 80 Seymour Street (10008)

Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summar

This therapist perform as a clinically competent practitioner of respiratory care. Provides respiratory care to patients with minimal guidance.

They perform the therapy, management, rehabilitation, diagnostic evaluation and care of patients with deficiencies and abnormalities which affect the cardiopulmonary system and associated aspects of other system functions.

Also administers respiratory therapy to include administering oxygen and other medical gases, aerosolized medications, positive pressure breathing devices, ventilators, resuscitation devices, etc. Performs pulmonary diagnostic procedures and assessments. Uses an understanding of the principles of growth and development to assess each patient’s individual age specific needs and to provide individualized age specific treatments and care.

Demonstrates efficiency across clinical/critical care settings to provide quality service to patient care units through communication, cooperation and collaboration with heath care team.

Participates in additional training and/or certification courses to develop expertise and skills to become certified to work in specialized clinical areas.

Qualifications

- Associates Degree required, Bachelor's Degree preferred from an AMA approved Respiratory program.

- Ability to function as a self-directed team member.

- Valid State of Connecticut Respiratory Care Practitioner license

- Registered Respiratory Therapist (RRT) granted by The National Board for Respiratory Care (NBRC) prior to Orientation

- BLS /ACLS Certified

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
permanent
College Financial Representative, Internship Program ( West Hartford & New Haven, CT )( PAID)
Salary not disclosed
West Hartford, CT 1 week ago

College Financial Representative, Internship Program at West Hartford & New Haven, CT


College Financial Representatives in the internship program at Northwestern Mutual West Hartford and New Haven, CT are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, have the unique opportunity to build a financial planning practice while engaging local and nationwide experts, selling exclusive financial products, and having the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off


Our internship program mimics our Full-time Financial Representative career, allowing you to:


• Learn how to prospect and network to build your business and client base

• Develop and execute on a business strategy

• Call on potential clients and set meetings to understand their financial goals

• Prepare plans and offer useful recommendations

• Gain exposure to proprietary planning software platforms

• Engage in weekly coaching, training, and development meetings

• Get licensed with your Life, Accident, and Health insurance license

• Build life skills that create future career opportunities


As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 or 7 & 63 or CFP®. Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you’ll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.


Are you a fit for this internship?


• Full-time student; juniors and seniors preferred

• Entrepreneurial ambitions and curiosity for sales

• Highly involved on campus (leader, athlete, campus orgs, student government, etc.)

• Excellent time-management skills

• Interest in financial literacy and planning

tools

• Business savvy and desire to increase critical thinking abilities



About Us

For over 169 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives. Our tailored approach includes multiple financial strategies—insurance, investments, and annuities—built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients.


Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors1 for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax

purposes. As a company, we value an inclusive and belonging workplace where everyone’s unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard.


Why join Northwestern Mutual:

• Fortune500® company

• Forbes' Best Employers for New Grads (2025)

• Top 100 Internship Programs, Yello x WayUp (2025)

• Northwestern Mutual is proud to share that we expect a record-setting dividend payout of $9.2 billion in 2026.

• 5.1+ million clients and growing

• Unsurpassed financial strength with total company assets of $366 billion


Compensation & Benefits:

• Performance-based earnings and revenue

• Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)

• Productivity Bonuses

• Support for insurance licensing (life, health, DI, LTC)

• Support for SIE, Series 6 or Series 7, Series 63 registrations (eligibility required)



1 Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.2 As of December 31, 20233 Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 08/24 (Aaa, Moody’s Investors Service), 08/23 (A++, A.M. Best Company), 07/24 (AAA, Fitch Ratings), 04/24 (AA+, S&P Global Ratings). Ratings are subject to change. Total company assets as of June 30, 2024.

internship
Member Experience Consultant II - eBranch
Salary not disclosed
Wethersfield, CT 1 week ago

Be the point where digital service meets real connection.


At Dutch Point Credit Union, great member experiences don’t stop at the branch — they happen everywhere our members are. We’re looking for an eBranch Member Experience Consultant II to deliver confident, compassionate service through our digital channels and help members move forward with clarity and trust.


This role is ideal for someone who thrives in a fast-paced, tech-enabled environment, enjoys solving complex problems, and knows how to turn conversations into meaningful connections.


Why This Role Matters


Service Without Walls

You’ll be the voice and face of Dutch Point across phone, email, and Interactive Teller Machines (ITMs), helping members navigate their finances with ease — wherever they are.


Expert Guidance, Digitally Delivered

From account support to consumer lending, you’ll handle more complex inquiries and transactions while guiding members toward the right solutions for their goals.


Growth for Members — and for You

This is a role where curiosity, confidence, and continuous learning are encouraged. You’ll expand your digital banking expertise while helping members feel empowered and supported.


What You’ll Do

  • Deliver exceptional service to members via phone, ITMs, and email — with professionalism, warmth, and accuracy.
  • Resolve complex member inquiries and provide clear, thoughtful solutions.
  • Support digital transactions including account inquiries, transfers, payments, and servicing requests.
  • Educate members on products and services and proactively recommend solutions that align with their needs.
  • Assist with opening and closing accounts, ensuring accuracy and compliance.
  • Guide members through the consumer loan origination process (excluding real estate loans).
  • Meet or exceed service and sales goals by identifying opportunities during digital interactions.
  • Stay current on digital tools, financial products, policies, and compliance requirements.
  • Collaborate with teammates to support branch goals and maintain a positive, high-performing culture.


What You Bring

  • Experience in customer service, retail banking, or digital financial services, with confidence handling complex inquiries.
  • Strong communication skills — especially in digital and virtual environments.
  • Comfort with digital banking platforms, ITMs, and online tools.
  • A member-first mindset with strong problem-solving skills.
  • Ability to multitask, prioritize, and stay organized in a fast-moving environment.
  • FiCEP and CCUFC certification (or willingness to obtain within 6 months).
  • Willingness to work at least two Saturdays per month.


Why Dutch Point?

  • A people-first culture grounded in education, service, and trust.
  • Full benefits package including Health, Dental, Vision, 401(k) with match, paid holidays, vacation, and sick time.
  • Free parking and a supportive, collaborative work environment.
  • Ongoing training, development, and opportunities to grow your career in digital banking.


Apply today and join a team that’s redefining what exceptional digital member experiences look like — at every point of the journey.

Not Specified
Program Manager
🏢 Coforge
Salary not disclosed
Windsor, CT 1 week ago

Job Title / Role: Program Manager

Key Skills: Business Growth, Optimize Profitability, Maximize Customer Satisfaction.

Experience: 15+

Location: Windsor, CT

Shift: General.

Mode: On-Site.


We at Coforge are seeking “Program Manager” with the following skill set:

  • The Program Manager is responsible for developing and managing strategic client relationships to drive business growth, optimize profitability, maximize customer satisfaction, and reduce attrition.
  • This role requires a proactive leader who can balance commercial objectives with operational excellence.


Key Responsibilities:

  • Own end-to-end client engagements to meet and exceed revenue and margin targets through strategic planning and relationship management.
  • Analyse performance metrics and implement initiatives to improve financial outcomes and profitability.
  • Lead the delivery of exceptional customer service experiences, ensuring high CSAT scores through ongoing engagement, feedback loops, and actionable insights.
  • Regularly monitor customer satisfaction scores and implement corrective actions to enhance client loyalty and retention.
  • Track and minimize customer attrition by identifying root causes, proactively addressing client concerns, and deploying retention strategies.
  • Present quarterly business reviews to internal stakeholders and clients focused on key KPIs: revenue, margin, CSAT, and attrition.
  • Collaborate with cross-functional teams (Sales, Operations, and Product) to deliver solutions aligned with client needs and business goals.
  • Required Skills and Competencies Proven track record of consistently delivering and growing client revenue streams.
  • Strong financial acumen with experience managing profit margins in client-facing operations.
  • Expertise in customer satisfaction measurement and improvement, including CSAT implementation and analysis.
  • Demonstrated ability to reduce attrition through engagement strategies and retention planning.
  • Excellent communication, negotiation, and relationship-building skills.
  • Analytical mindset with a data-driven approach to decision-making and continuous improvement.


  • Seniority Level
  • Director
  • Industry
  • IT Services and IT Consulting
  • Medical Equipment Manufacturing
  • Employment Type
  • Full-time
  • Job Functions
  • Project Management
  • Skills
  • Global Account Development
  • Service Delivery
  • Global Delivery
  • Client Services
  • Project Delivery
  • Customer Engagement
  • Customer Satisfaction (CSAT)
  • Stakeholder Engagement
  • Client Relations
  • Account Management
Not Specified
Forensic Engineer - Civil/Structural
Salary not disclosed
Hartford, CT 1 week ago

Company Overview:


Engineering Design & Testing Corporation (“EDT”) is a professional services organization providing forensic engineering, technical consulting, fire investigation, risk mitigation, and associated services across the United States. Founded in 1978, EDT brings more than 45 years of experience providing objective civil / structural, mechanical, and electrical forensic engineering analysis, accident reconstruction services, and expert witness and litigation support to industrial, manufacturing, insurance, and legal professionals requiring comprehensive, unbiased, technically sound opinions and reporting with a wholistic perspective.


As an Employee-Owned company, our team of highly qualified experts are vested in delivering cost-effective, responsive, and reliable professional services and deliverables to our clients.


Position Summary:


Serves as the Engineer-In-Charge (“EIC”) managing and conducting investigations involving residential, commercial, and industrial buildings, structures, and structural components including roofing, fenestration, foundations and building envelopes. Performs structural analysis, hazard and damage assessments, lab and field testing of construction materials, design and construction defect evaluations, and premise liability evaluations. Must be a licensed professional engineer with a thorough understanding of fundamental engineering principles along with a firm understanding of applicable local, state, and federal building codes and standards, including but not limited to, the American Concrete Institute (“ACI”), American Institute of Steel Construction (“AISC”), American Society of Civil Engineers (“ASCE”), and the International Building Code (“IBC”). Provides expert judgement and forms objective, fact based, technically sound opinions and unbiased conclusions on case assignments from insurance adjusters, independent adjusters, attorneys, and other non-legal, non-insurance clients. Must be willing to travel and physically able to climb, stand, walk and kneel for extended periods of time. Is able to work in extreme temperatures and weather conditions, both indoors and outdoors, and access work on roofs, scaffolds, lifts, and other elevated surfaces and enclosed spaces with the appropriate personal protective equipment and training. Is self-motivated and capable of working independently as well as in a group environment with a dedication to ethics, quality, and customer service.


This is a Hybrid role. The successful candidate must reside in the general Hartford, CT area and have the ability to report to EDT’s Windsor, CT office.


Primary Duties & Responsibilities:


  • Working independently, while ensuring the timely and cost-effective execution of assigned cases;
  • Serving as the primary point of contact with clients including development and coordination of case budgets, work orders, site visits, cost estimates, and associated deliverables. Maintaining contact with clients on active cases to provide status updates, including case spend and budget status, and address questions, needs, or concerns at least every other week, or as otherwise agreed upon;
  • Assisting with the development and ongoing updates to the scopes of work associated with assigned cases, as necessary;
  • Making independent decisions for assigned cases, including the selection of applicable analysis and testing methodologies and identification and selection of resources relevant to execution of the established scope of work;
  • Managing resources for assigned cases, including both in-house and third-party sub-contractors where applicable, to meet established deadlines;
  • Engaging other disciplines to address areas of assignments outside of your experience or expertise / discipline, where necessary;
  • Conducting onsite investigations, testing, and gathering applicable field data on residential, commercial and industrial properties to assess damage and gather evidence of loss;
  • Reviewing and interpreting relevant building codes as necessary for issues pertaining to the established scope of work;
  • Preparation of repair and / or replacement cost estimates, as necessary;
  • Participating in conference calls and / or in-person meetings with clients regarding investigation status and results;
  • Preparation of forensic reports clearly detailing the observations made, documentation and data collected, testing results, applicable research conducted, and the associated conclusions, with a goal to issue reports within ten (10) business days following the completion of the site exam unless otherwise agreed-to by client;
  • Providing technical support and testifying as an expert witness in depositions and court proceedings, as necessary;
  • Collaborating with clients, colleagues, attorneys and other industry professionals, as necessary;
  • Maintaining weekly updates to case status reports and working with the Regional Engineering Manager and Chief Engineer to address any issues with clients or your assigned cases;
  • Conducting research and keeping current with industry best practices and emerging technologies;
  • Developing technical topics for publication, industry presentations, and both internal and external training and continuing education development;
  • Supporting EDT’s marketing and business development resources including occasionally participating in client-relations meetings, attending industry conferences, preparing marketing and technical presentations, assisting with the development of marketing materials, preparing industry blogs and white papers, and engaging with other industry professionals;
  • Participating in EDT’s mentorship program and supporting the training and development of new engineers in conjunction with the Chief Engineer and assigned Training Coordinator;
  • Secure and maintain professional licensure (at Company’s expense) in all states where conducting investigations, including remaining current on any continuing education requirements, as necessary.


Key Skills & Qualifications:


  • Strong interpersonal skills;
  • Excellent oral and written communication skills;
  • Advanced analytical and problem-solving capabilities;
  • A high degree of integrity, honesty and moral values adhering to the Professional Engineer Code of Ethics;
  • Ability to work independently with minimal supervision, as well as within a team environment;
  • A collaborative demeanor with the ability to work through conflict, differing perspectives and opinions, and communicate across differing backgrounds and education levels;
  • Ability to travel out-of-town, with periodic overnight travel required;
  • Have strong PC, Tablet and software skills, including:
  • MS Office® - Word, Excel, PowerPoint required;
  • Adobe Acrobat DC®, Bluebeam Revu®, or comparable PDF software;
  • B.S. or M.S. Degree in Civil or Structural Engineering required;
  • 7+ years’ experience in civil / structural engineering, preferably with residential or commercial properties;
  • Experience in storm damage and building envelope evaluation or forensic engineering preferred, but not required;
  • P.E. License with NCEES registration required;
  • Valid driver’s license required;




Engineering Design & Testing Corporation is an Equal Opportunity Employer

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