Jobs in Sharonville Ohio

Russell Tobin's client is hiring a Claims Processor in Mason, OH

Employment Type: Contract

Location: Training Onsite, Hybrid post-training Mason, OH 45040

Schedule: 8am-5pm

Pay rate: $15-$17.85/hr

Responsibilities:

• Processing - Efficiently and accurately processes standard claims or adjustments
• Consistently achieves key internals with respect to production, cycle time, and quality
• May participate on non-complex special claims projects initiatives, including network efforts
• Understands and quickly operationalizes processing changes resulting from new plans, benefit designs.
• Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include Account Managers,
• Operations, Information Systems, Client Representatives and leadership team
• Drives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy
• Proactively works with supervisor to develop self-remediation plan when standards are not being met

Requirements:

• High school diploma or equivalent required
• 0-1 years of claims processing/data entry experience. Knowledge of PCs and spreadsheet applications
• Data entry and claims processing knowledge
• Has a working knowledge of interface systems that includes various claims systems e.g Metastorm, Exclaim and EyeNet
• Some basic working knowledge of software programs, specifically Excel and Access
• Understand third-party benefits and administration
• Strong customer service focus
• Ability to work well under pressure and multi-task

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.