Jobs in Sebastopol California

Your responsibilities include:

Provide technical expertise of Sephora Web and Cloud native Supply Chain/WMS and Merchandising systems and associated peripheral integrations, environments and Databases.

Provide the leadership for the Supply Chain Production Engineering team to determine root cause of complex incidents and engineer solutions to provide continuous improvement of Supply Chain Systems reliability.

Develop annual support plans, based upon team learnings and Business/Leadership feedback, to ensure a cost-effective organizational structure that addresses production issues within agreed upon SLAs to resolve software issues.

Ensure all systems are continuously patched & covered under a proper certification, ensures timely resolution of production issues.

Establish metrics from Service Now incidents, generate ageing Reports and review with IT & Biz Leadership, resolve issues within stated SLAs, and improve system stability and reliability.

Provide Technical Co-Ordination, oversight and technical coaching to teams to ensure impactful incidents are analyzed for root cause and effective mitigations are in place.

Take lead in resolving P2/P3 issues of cross functional in Nature, pull teams together and focus in resolving the production issues that are impactful and escalated.

Work with Production Support & Engineering teams and develop enhancements to fix recurring issues in production.

Manage Escalations for Production Issues, bring teams together and work to resolve the issues and own end2end issue resolution & stakeholder communication for escalations.

Provide oversight to ensure adequate staffing coverage both during periods of non-peak and peak season.

Ensure Production Engineering team members employ standard and generally accepted Development practices (ensure code reviews and technical coaching), and consistent methods of troubleshooting, triage, and incident resolution to restore service most quickly and effectively.

Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

We're excited about you if you have:

10+ years of retail and systems Support experience for Logistics, Merchandising, Inventory and Planning Systems in a fast-paced environment.

5+ years of technical expertise in managing full stack web Cloud native applications using various technologies including Angular, REACT, NodeJS, Oracle Database experience is a must.

Demonstrated ability to co-ordinate multiple remote teams and drive resolution.

Demonstrated ability to effectively communicate with Business and all levels of IT and Business management.

Strong Negotiation skills, presentation skills and conflict resolution skills needed.

Prior experience managing or leading Engineering Teams preferred.

Strong knowledge of Supply Chain, WMS & Merchandising Business process flows and integration of those with other systems preferred.

Demonstrated ability to debate ideas, comfortable managing constructive conflict, and not afraid to challenge the status quo.

Open-minded with proven ability to work collaboratively with others in team environment.

Experience with JDA WMS/Blue Yonder systems, o9, Riversand/Syndigo, TMS and Oracle Database is desired.

Bachelor's degree in engineering, Computer Science or a related field and / or equivalent experience

Who We Are

At TRADEMARK, we transform bold ideas into jaw-dropping experiences. As a global corporate event production agency, we collaborate with leading brands across technology, entertainment, and beyond to design experiences that captivate and inspire. From large-scale conferences to intimate brand activations, we deliver the extraordinary.

With more than 25 years of experience, TRADEMARK has partnered with industry leaders such as Adobe, Clay, and Lucasfilm to engage the most discerning audiences. We balance big picture strategy with flawless execution, drawing on insider expertise from the brands we serve and a deep understanding of what excellence looks like in the real world.

TRADEMARK upholds sustainability, diversity, equity, and inclusion across all regions where we operate, ensuring our solutions are mindful of social impact at every stage of the process.

The Role

TRADEMARK is seeking a Creative Director to lead the development of bold experiential concepts that help define and win new business opportunities.

You will partner closely with the VP of Growth and executive leadership during the earliest stages of opportunity development, shaping creative vision and translating strategy, narrative, and spatial thinking into compelling experiential brand systems.

This is a strategic and highly visible leadership role. You will join leadership in pitching new business, presenting creative direction to clients, and guiding multidisciplinary teams toward cohesive experiential solutions.

Beyond the pitch phase, you will remain engaged as projects move into production, partnering with designers and producers to ensure the original creative vision carries through to execution.

You will also contribute to the evolution of TRADEMARK's brand and creative point of view across agency marketing and storytelling.

This role begins as a contract engagement with the intention of evolving into a full-time Creative Director position as the partnership and business needs grow.

What You'll Do

Creative Leadership & Vision

• Define and lead the creative vision for experiential concepts that translate client objectives into immersive brand experiences
• Develop clear visual narratives and storytelling frameworks that elevate proposals, presentations, and pitch materials
• Guide creative direction across spatial design, environmental graphics, brand systems, and audience journeys
• Ensure concepts balance innovation with feasibility, aligning bold ideas with production realities, budgets, and operational constraints
• Raise the creative bar across TRADEMARK's work by setting a high standard for design excellence and experiential storytelling
• Serve as a creative leader within the agency, helping shape the evolution of TRADEMARK's experiential point of view and creative standards

New Business & Strategic Partnership

• Partner directly with the VP of Growth to shape creative strategy during early-stage opportunity development
• Lead creative development for RFP responses, proposals, and new business pitches
• Translate client objectives and revenue strategy into compelling experiential concepts that strengthen TRADEMARK's ability to win new business
• Join leadership in client presentations, articulating creative vision and rationale with clarity and authority
• Elevate the sophistication of proposals, concept decks, and experiential storytelling throughout the RFP process

Cross-Functional Creative Direction

• Lead collaboration across graphic designers, 3D designers, producers, and fabrication partners to ensure cohesive creative execution
• Provide clear and thoughtful direction that elevates the work of multidisciplinary teams
• Guide concept development from early ideation through presentation and refinement
• Ensure alignment between creative vision and production execution across every stage of the experience
• Champion the creative vision throughout the full project lifecycle, remaining actively engaged with production teams as concepts evolve into real-world environments
• Participate in key creative reviews, design revisions, and milestone presentations during production to ensure the final experience reflects the original concept and strategic intent

Experiential Brand Design

• Lead the development of immersive brand identities for events, conferences, activations, and spatial experiences
• Oversee the creation of renderings, mockups, and presentation materials that communicate both aspiration and feasibility
• Ensure experiential concepts translate successfully into real-world environments, considering materials, scale, fabrication, and operational logistics

Brand Stewardship & Creative Systems

• Maintain and evolve TRADEMARK's brand identity across proposals, marketing materials, digital presence, and internal assets
• Build scalable creative frameworks and templates that support a growing organization
• Stay ahead of experiential design trends, fabrication innovations, and emerging creative technologies that enhance audience engagement
• Partner with leadership to evolve TRADEMARK's brand presence and creative narrative, contributing to agency marketing, storytelling, and thought leadership that reflects the sophistication of the work

Who You Are

• 10+ years of experience in experiential design, brand design, or creative leadership within an agency, event production, or experiential marketing environment
• A proven creative leader who has shaped and delivered large-scale experiential programs, conferences, or brand activations
• Demonstrated success leading creative development for new business opportunities, including pitching concepts and presenting creative rationale to clients
• Deep understanding of spatial storytelling, environmental graphics, fabrication processes, and live event production
• Experience working in early-stage project environments, defining creative direction from initial concept through execution
• A confident communicator who can present creative ideas clearly and persuasively to executives and clients
• Experienced leading multidisciplinary teams of designers and collaborating closely with producers, strategists, and fabrication partners
• Proficiency in Adobe Creative Suite, with familiarity across 3D workflows and experiential visualization tools
• A strong strategic thinker with a portfolio that demonstrates refined visual taste, concept development, and real-world experiential execution

Success in This Role

Success in this role means elevating the creative ambition and clarity of TRADEMARK's experiential concepts while helping the agency win and expand client partnerships.

You will:

• Shape bold, creative visions that transform early-stage ideas into compelling experiential concepts that win new business
• Confidently present and defend creative direction, design strategy, and experiential storytelling to clients and executive leadership
• Guide multidisciplinary teams toward cohesive experiential design solutions across brand systems, spatial environments, and audience journeys
• Raise the overall creative sophistication of proposals, concept decks, and experiential storytelling
• Balance visionary ideas with real-world production considerations, including materials, fabrication, scale, timelines, and budgets
• Ensure the original creative vision carries through from concept to execution by partnering with production teams during planning, revisions, and key creative milestones
• Help position TRADEMARK as a trusted creative partner to clients by delivering thoughtful, memorable, and strategically grounded experiential concepts
• Contribute to the evolution of TRADEMARK's creative reputation by elevating the agency's design standards, storytelling, and experiential point of view

Compensation

This role is structured as a contract-to-hire opportunity, beginning as a project-based contract engagement paid through payroll.

The anticipated salary range for the full-time role is $175,000–$325,000 annually, depending on experience, portfolio, and scope of work.

Hourly compensation during the contract phase will be set based on experience and aligned with the full-time salary range.

Equal Opportunity Employer

TRADEMARK is proud to be a minority-owned, woman-owned company and an equal opportunity employer committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, citizenship status, age, disability, veteran status, or any other status protected under applicable federal, state, or local law.

We are committed to maintaining a workplace free from discrimination and harassment. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, compensation, training, and advancement.

About Bristlecone:

Bristlecone is the industry's largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Job Description: Client Partner – Google relationship

The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships.

This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas.

The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets.

Key Responsibilities

• Responsible for a portfolio of business in one of Bristlecone's most strategic and fast growing relationships
• Responsible for sales of SAP and other supply chain and related services to the client.
• Focus on developing new relationships in the client organization and converting them to opportunities and deals.
• Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
• Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
• Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
• Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant.
• Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
• Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches.
• Effectively "on-board" new client relationships.
• Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.

Qualifications:

• Relevant undergraduate degree required with advanced degree preferred.
• Unparalleled client relationship skills and business acumen – you must be able to earn Trusted Advisor status with clients.
• Experience in managing the Google relationship is highly desired.
• At least 10 years of experience in working with senior level client contacts.
• At least 5 years' recent experience in growing and managing complex client relationships.
• Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

Machinists Needed (Swing/Day Shifts available) - Immediate start if qualified!

Position Details:

• Work Schedules: DAY SHIFT: Monday thru Friday, 6:00 am - 2:30 pm (PST) & SWING SHIFT: Monday thru Friday, 2:00 pm - 10:30 pm (PST).
• This position is 100% onsite. Keysight Location: 1400 Fountaingrove Pkwy; Santa Rosa, CA 95403.
• Interview process: 1st round: Phone screen & 2nd round: In-person.

We are seeking a highly skilled Career Machinists to join a precision manufacturing team supporting advanced mechanical components and assemblies used in cutting-edge electronic and microwave applications.

This role operates at the intersection of machining excellence and engineering collaboration. You will develop, optimize, and sustain machining processes using advanced equipment including Swiss-style lathes, single and multi-turret lathes, and 3- to 5-axis CNC milling centers. Working closely with engineering teams, you will influence component design for manufacturability, support new product introduction (NPI), and ensure stable, repeatable production processes.

***This is not a production-only operator role. We are looking for a machinist who takes ownership of process performance, quality, and continuous improvement***

If you are passionate about precision machining and want to contribute to high-performance mechanical solutions, we encourage you to apply.

Key Responsibilities:

• Develop, refine, and sustain precision machining processes for complex components
• Operate and set up Swiss-style lathes, mill/turn centers, and 3- to 5-axis milling machines
• Collaborate with engineering teams to improve design for manufacturability (DFM)
• Support new product introduction (NPI) and production transition
• Ensure process stability, repeatability, and yield performance
• Utilize advanced metrology tools to verify conformance to tight tolerances
• Interpret and apply engineering drawings including GD&T
• Contribute to continuous improvement initiatives in tooling, fixturing, and cycle time optimization
• Maintain thorough documentation of setups, tooling strategies, and process changes

Required Skills:

• High School Diploma is required.
• Career-level CNC machining experience in a precision manufacturing environment.
• Strong blueprint reading skills and ability to interpret GD&T.
• Independent machine setup and operation capability.
• Experience holding tight tolerances in complex components.
• Solid understanding of tooling selection and cutting parameters.
• Ability to troubleshoot machining issues (surface finish, chatter, dimensional variation, tool wear)
• Proficiency with precision measurement tools (micrometers, bore gauges, indicators, height gauges).
• Strong attention to detail and commitment to quality.
• Ability to work collaboratively with engineering and cross-functional teams.
• Positive attitude, flexibility, and willingness to learn.
• Career-level machining experience in high-precision environments.
• Strong understanding of machining fundamentals and tight tolerance work.
• Strong teamwork and communication skills.

Highly Desired Skills:

• 3–5 axis CNC milling experience.
• Swiss-style lathe experience.
• Mill/Turn machine center experience.
• CNC/CAM programming experience.
• Familiarity with CAD or solid modeling software.
• Advanced metrology experience (CMM, optical inspection systems).
• Tool grinding or custom tool development experience.
• Experience supporting new product introduction (NPI).
• Continuous improvement mindset.
• Technical certification or formal training in Machining, Manufacturing Technology, or Machine Tool Technology.
• Completion of an apprenticeship program in CNC Machining.

What We Value:

• Ownership mindset and accountability
• Detail orientation and process discipline
• Collaboration across engineering, maintenance, and production teams
• Continuous improvement thinking
• Adaptability in a dynamic NPI and production environment

Pay Transparency:

• This is the pay range that Magnit reasonably expects to pay someone for this position is $24.46/hour - $32.61/hour W-2.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

VP of Engineering

AI-Driven Marketing Orchestration Platform

Overview

Our client is building an AI-native marketing orchestration platform designed to optimize creative generation, media spend, and performance through multi-agent systems. The platform will initially power a portfolio of marketing agencies and evolve into a standalone SaaS business. This is a foundational engineering leadership role.

Core Mandate

Build and ship a production-grade AI platform that:

• Reliably manages multi-agent workflows
• Handles enterprise-scale marketing spend
• Iterates rapidly based on real customer feedback
• Balances speed with system reliability

What Success Looks Like (First 12 Months)

• Working production system used by real customers
• Reliable multi-agent workflows (no catastrophic failure modes)
• High iteration velocity (weekly / bi-weekly shipping cadence)
• Strong early engineering team (5–8 people)
• Clear product traction and engagement

Key Responsibilities

Architecture & Systems

• Design and build multi-agent orchestration systems
• Ensure reliability in probabilistic workflows (failure handling, guardrails)
• Own backend architecture, data pipelines, and integrations (ad platforms, CRM, analytics)
• Implement observability, monitoring, and cost controls

Hands-On Development

• Write production code daily in early stages
• Review and improve code from team
• Guide AI-assisted development workflows (Cursor, Claude, etc.)
• Ensure code quality and security

Product & Iteration

• Work directly with customers to refine product
• Ship quickly and iterate based on feedback
• Balance MVP speed with enterprise reliability

Team Leadership

• Hire and lead a small elite engineering team
• Set engineering standards and velocity
• Mentor developers and enforce accountability

Required Experience

• Experience building ad tech or marketing technology systems
• Experience deploying AI / LLM systems to production
• Experience with multi-agent or orchestration workflows
• Strong backend / distributed systems experience
• Experience leading engineering teams (5–20 people)
• Must be hands-on and capable of coding

Preferred Background

• AI-native SaaS or adtech companies
• Experience at high-growth startups

Key Traits

• Builder mindset (not a pure manager)
• High technical rigor
• Mentally flexible (not dogmatic about tools)
• Customer-focused
• Moves fast but cares about quality

Location

• Preferred: New York or Los Angeles
• Open: SF or remote for exceptional candidates

Job Title: Senior Payroll Specialist (NAMER)

Duration: 8+ Months.

Location: Remote

• Senior Payroll Specialist will independently execute semi-monthly, high-volume North American payroll (US / Canada / Mexico) in a fast-paced environment, ensuring payroll is accurate, audit-ready, and approved on time.
• This role owns payroll readiness end-to-end in tandem with our Payroll Specialist - preparing inputs, validating results, and proactively resolving issues before approval - with the Payroll Manager reviewing final outputs.
• In addition, this role will prepare monthly journal entries and accruals and partner with the Accounting team to support reconciliations and other analyses as needed.

Responsibilities:

• Execute semi-monthly, high-volume NAMER payroll (U.S., Canada, and Mexico) in a fast-paced environment, delivering accurate and on-time payroll results.
• Own payroll readiness by preparing payroll templates/loads and validating upstream inputs (e.g., Workday changes, benefits/tax updates, and one-time payments).
• Perform pre-approval audits and exception/variance checks; ensure issues are identified, resolved, and documented before approval.
• Proactively troubleshoot payroll errors, drive root-cause resolution, and reduce repeat issues through improved checks and documentation.
• Manage out-of-cycle payments as needed (manual checks/electronic transfers) with appropriate approvals and an audit trail.
• Manage employee payroll inquiries and intake via ServiceNow, meeting SLAs and escalating appropriately.
• Partner with ADP and Cloudpay on case resolution, compliance reporting, and tax/benefits coordination.
• Prepare monthly payroll journal entries and payroll accruals with supporting schedules; support GL upload processes (Oracle, SAP, or equivalent).
• Support Accounting close by providing tie-outs, audit support, and responses for reconciliations and flux/variance explanations.

Basic Qualifications:

• Bachelor's degree (or equivalent practical experience) and 8+ years of progressive payroll experience, including end-to-end responsibility for high-volume, semi-monthly multi-state U.S. payroll; experience supporting Canada and Mexico payroll a plus (NAMER scope)
• Strong knowledge of payroll impacts from benefits administration and taxation for federal, state, and local entities, including compliance requirements and reporting
• Demonstrated ability to operate independently in a fast-paced environment, proactively identifying and resolving payroll issues before approval and consistently meeting deadlines
• Strong interpersonal and stakeholder management skills, with the ability to communicate clearly, manage escalations appropriately, and partner cross-functionally
• Advanced proficiency in Microsoft Excel and related business tools (e.g., large data validation, pivots/lookups, audit checks, and reconciliations)
• Experience with relevant systems including ADP Workforce Now and a ticketing system such as ServiceNow; Workday experience is a strong plus
• Experience preparing payroll journal entries and payroll accruals, including supporting schedules and working with Accounting on close timelines

A growing high-tech manufacturing company in the Palo Alto area is seeking a Customer Service / Sales Representative to support existing customers while helping generate new business opportunities.

This role sits at the intersection of customer service, inside sales, and technical order management, making it ideal for someone who enjoys working with customers, coordinating with engineering and operations teams, and driving revenue growth.

Key Responsibilities

• Act as the primary contact for assigned customer accounts, handling inquiries, order updates, and general support

• Prepare quotes, process sales orders, and manage customer requests from RFQ through delivery

• Track shipments, order status, and customer requirements through internal ERP/CRM systems

• Work cross-functionally with engineering, production, quality, and accounting teams to ensure customer expectations are met

• Follow up on outstanding quotations and identify opportunities to expand existing accounts

• Assist with customer portals, documentation, and order administration

• Support collections and coordinate pro forma invoices when required

Preferred Background

• Bachelor's degree in Business, Engineering, or related discipline preferred

• 3+ years of experience in customer service, inside sales, sales support, or account coordination

• Experience supporting customers in technical, electronics, aerospace, or manufacturing environments is a plus

• Strong communication and relationship-building skills

• Familiarity with ERP or CRM platforms

• Highly organized with the ability to manage multiple orders and priorities simultaneously

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Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Hospital Case Manager with previous experience with families, counseling, bereavement and/or crisis intervention. This position will be the onsite Hospital Case Manager at Santa Rosa Memorial Hospital to facilitate all aspects of making organ donation happen.

SUMMARY FUNCTION:

The Hospital Case Manager is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield.

Works with donor hospital personnel, physicians, and Organ Recovery Coordinators (ORC’s) or Donation Coordinators (DCs) to obtain organ and tissue authorization. Must utilize consistent communication and empathy for both the donor family and potential transplant recipients. Extensive on-call services and call duties are required. May assist with the bereavement program and provide care to both donor and non-donor families as applicable.

COMPANY OVERVIEW AND MISSION

Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

MAJOR DUTIES AND RESPONSIBILITIES

1. Provides extensive on call services to obtain authorization for organ and tissue donation. On-call responsibilities may be affected by increased donor activity, staffing shortages, etc. Facilitates the authorization process for potential organ and tissue donor families prior to, during and after death declaration.
   
2. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary.
   
3. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation.
   
4. Will visually assess donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary. In the event of neurological deterioration and/or cardiac cessation, provides education to the potential donor family to include signs and symptoms of brain death, the process of diagnosing brain death, or cardiac cessation and withdrawal of support. As appropriate, discusses organ Family Care Coordinator and tissue donation opportunities with the potential donor family with the goal being to obtain authorization for donation.
   
5. In the event the potential donor stabilizes and is no longer considered a potential organ donor, establishes an appropriate support system in collaboration with the health care staff, brings closure to the relationship with the family and returns if needed or requested.
   
6. Provides appropriate information for the bereavement program to all potential organ and tissue donor families who wish to participate. As appropriate, provides a follow-up letter to donor families. Facilitates donor family and recipient communication in accordance with company policy and procedure.
   
7. Performs other duties as assigned.
   

PHYSICAL TRAITS: Walks, stands and sits. Must drive to on call assignments. Communicates verbally and in writing with donor families, hospital personnel and physicians.

QUALIFICATIONS:

Education Required: RN/PA/Paramedic or related health care degree or licensure or BA/BS preferred and equivalent work experience. OPO experience.

Experience: Two to four years’ Healthcare experience with families, counseling, bereavement and/or crisis intervention preferred. Acute care social worker experience strongly desired.

Licenses/ Certifications: Valid driver license with ability to pass MVR underwriting requirements.

Computer Skills: Working knowledge of computers and basic data entry skills required.

Compensation details: 85 Yearly Salary

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Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Hospital Executive Liaison with previous experience with families, counseling, bereavement and/or crisis intervention. This position will be the onsite Hospital Executive Liaison at Santa Rosa Memorial Hospital to facilitate all aspects of making organ donation happen.

SUMMARY FUNCTION:

The Hospital Executive Liaison is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield.

Works with donor hospital personnel, physicians, and Organ Recovery Coordinators (ORC’s) or Donation Coordinators (DCs) to obtain organ and tissue authorization. Must utilize consistent communication and empathy for both the donor family and potential transplant recipients. Extensive on-call services and call duties are required. May assist with the bereavement program and provide care to both donor and non-donor families as applicable.

COMPANY OVERVIEW AND MISSION

Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

MAJOR DUTIES AND RESPONSIBILITIES

1. Provides extensive on call services to obtain authorization for organ and tissue donation. On-call responsibilities may be affected by increased donor activity, staffing shortages, etc. Facilitates the authorization process for potential organ and tissue donor families prior to, during and after death declaration.
   
2. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary.
   
3. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation.
   
4. Will visually assess donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary. In the event of neurological deterioration and/or cardiac cessation, provides education to the potential donor family to include signs and symptoms of brain death, the process of diagnosing brain death, or cardiac cessation and withdrawal of support. As appropriate, discusses organ Family Care Coordinator and tissue donation opportunities with the potential donor family with the goal being to obtain authorization for donation.
   
5. In the event the potential donor stabilizes and is no longer considered a potential organ donor, establishes an appropriate support system in collaboration with the health care staff, brings closure to the relationship with the family and returns if needed or requested.
   
6. Provides appropriate information for the bereavement program to all potential organ and tissue donor families who wish to participate. As appropriate, provides a follow-up letter to donor families. Facilitates donor family and recipient communication in accordance with company policy and procedure.
   
7. Performs other duties as assigned.
   

PHYSICAL TRAITS: Walks, stands and sits. Must drive to on call assignments. Communicates verbally and in writing with donor families, hospital personnel and physicians.

QUALIFICATIONS:

Education Required: RN/PA/Paramedic or related health care degree or licensure or BA/BS preferred and equivalent work experience. OPO experience.

Experience: Two to four years’ Healthcare experience with families, counseling, bereavement and/or crisis intervention preferred. Acute care social worker experience strongly desired.

Licenses/ Certifications: Valid driver license with ability to pass MVR underwriting requirements.

Computer Skills: Working knowledge of computers and basic data entry skills required.

Compensation details: 85 Yearly Salary

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