Jobs in Santa Ana

848 positions found — Page 11

Financial Analyst, Investments
✦ New
Salary not disclosed
Irvine, CA 2 hours ago

RETS Associates, on behalf of our client, a privately held real estate operating company that owns and manages grocery anchored retail centers, is seeking a 1–3-year experienced Investment Analyst to sit in their beautiful new office space in Irvine, CA. Located right near wonderful options for Restaurants/Shopping/Fitness that help blend the work-life relationship.


This person will support a team of 2 Directors to maintain financial models, portfolio valuations, investment memos/reporting, etc. This role is a true blend of Acquisition and Asset Management functions. The ideal candidate is proficient in financial modeling and ARGUS, has excellent analytical skills, lives locally and is able to commute 5 days a week to Irvine, CA, and is interested in becoming a well-rounded real estate investment professional.


**Must be local to Southern California** Able to commute to Irvine daily.

**Not currently accepting 2026 graduation years. Candidates must have 1+ years post grad/full time experience***


Key Responsibilities

  • Analyze potential leases and evaluate their financial impact on property performance
  • Underwrite capital projects, repositioning strategies, and acquisition opportunities
  • Maintain and update Argus models and assist with portfolio valuations
  • Support investment memos, due diligence, and transaction execution for acquisitions and dispositions
  • Assist with monthly operations reporting, quarterly board reporting, and annual budgeting
  • Conduct portfolio level financial analysis and support lender and investor reporting


Qualifications

  • Bachelor’s degree in Finance, Economics, Business, or a related quantitative field
  • Retail experience is preferred but not mandatory. Commercial experience mandatory.
  • 1 to 3 years of commercial real estate experience
  • Strong financial modeling and analytical skills with knowledge of DCF and cash flow modeling
  • Advanced Excel skills required; Argus Enterprise experience preferred
  • Detail oriented, highly motivated, and strong communication skills
  • Interest in building a career in real estate investment and asset management
Not Specified
Sales/Bidding Estimator
✦ New
Salary not disclosed
Orange County, CA 2 hours ago


Sales / Bidding Estimator – Position Summary:


The Sales / Bidding Estimator is responsible for preparing accurate and competitive bids for construction projects while also serving as a client-facing representative of the company. This hybrid role combines technical estimating skills with strong sales abilities to ensure both profitable project acquisition and positive client engagement. The ideal candidate thrives in a dynamic environment, communicates effectively with clients and internal teams, and has deep knowledge of construction methods, materials, and costs.


Key Responsibilities:


• Business Development & Client Acquisition: Proactively identify and pursue new project opportunities in industrial markets such as manufacturing, food & beverage, chemical, and utilities. Networking with decision-makers, attend industry events, and maintain a pipeline of qualified leads to support company growth.


• Client Relationship Management: Build, maintain, and strengthen long-term relationships with existing and prospective clients. Act as the primary point of contact during the preconstruction phase, responding quickly to client inquiries, clarifying scope, and providing professional guidance to establish trust and credibility.


• Estimating & Takeoffs: Review and analyze drawings, specifications, and bid documents to identify project scope and requirements. Perform accurate quantity takeoffs for labor, materials, and equipment, ensuring estimates are complete and aligned with project objectives.


• Subcontractor & Vendor Coordination: Solicit and evaluate pricing from subcontractors and vendors, ensuring competitive coverage and compliance with project requirements. Develop and maintain a reliable network of trade partners to support accurate, timely bids.


• Bid & Proposal Development: Prepare detailed cost estimates, budgets, and proposals that clearly define scope, inclusions, exclusions, and assumptions. Present proposals to clients in a professional and compelling manner, highlighting value-engineering options when appropriate.


• Market & Cost Intelligence: Monitor construction cost trends, commodity pricing, and competitor activity to refine estimating strategies and maintain competitive positioning in the marketplace.


• Collaboration & Handoff: Work closely with project managers, engineers, and operations staff to ensure awarded projects transition smoothly from estimating to execution. Provide detailed handoff documents, clarifications, and support to ensure project success.


• Documentation & Reporting: Maintain organized estimate files, bid logs, client communications, and historical cost databases. Track bid outcomes, hit rates, and margin performance to support continuous improvement.


• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact.


• Alignment with Mission, Vision, and Core Values: Understand and support the company's mission. Contribute to achieving the company's vision. Uphold and promote the company's core values.


Qualifications:


• Minimum of 3–5 years of experience in sales, estimating, or project management within the industrial construction sector (structural steel, process piping, equipment installation, millwright). Experience with design-build or EPC environments is a plus.


• Strong ability to read and interpret blueprints, specifications, P&IDs (Piping & Instrumentation Diagrams), and bid documents. Familiarity with industry codes and standards.


• Proficiency with estimating software (e.g., Bluebeam, Sage Estimating, Trimble, or similar), takeoff programs, and Microsoft Excel. Ability to build and manage detailed cost models.


• Proven ability to build and maintain client relationships, develop proposals, and present to decision-makers. Strong negotiation and persuasion skills.


• Ability to analyze cost data, subcontractor quotes, and historical performance metrics to prepare accurate and competitive bids.


• Excellent verbal, written, and presentation skills to clearly convey information to clients, subcontractors, and internal stakeholders.


• Strong multitasking ability to manage multiple bids and deadlines simultaneously, while maintaining high accuracy and attention to detail.


• Understanding of profit margins, risk management, and market conditions that affect pricing and competitiveness.


• Flexibility to adjust to changing bid requirements, client needs, and market conditions.


• Professionalism & Integrity: High ethical standards, commitment to client satisfaction, and alignment with company mission, vision, and core values.


• Training or certification in estimating, project management, or business development (e.g., ASPE, CMAA, or similar) is desirable.


Physical Responsibilities:


• The role requires visiting construction sites, which may involve exposure to various weather conditions, noise, and hazardous materials.


• The position involves physical activities such as walking, standing, and occasionally lifting and carrying materials or equipment.


Reporting Structure:


• Reports to: Executive team, Operations Manager


• Collaborates with: Executive team, Customers, Project Teams including subcontractors and internal staff.


$95,000.00 - $115,000.00 annually

*In addition to the base wage, this role will include a commission structure based on performance and results.


Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Not Specified
Office Administrative Assistant
✦ New
Salary not disclosed
Irvine, CA 2 hours ago

Specialized Recruiting Group, Irvine is seeking an Office Assistant for a growing consumer goods manufacturing company in the Irvine, CA area. This is a full-time, permanent, evaluation hire opportunity. Hours are 8:00am to 5:00pm. Compensation starts at $22.00 to $26.00/hour.


Responsibilities

  • Provide general administrative support to office staff and management
  • Greet and assist office visitors in a courteous and professional manner
  • Perform filing, data entry, and word processing tasks accurately and efficiently
  • Monitor and maintain kitchen area cleanliness and inventory (e.g., supplies, snacks, beverages)
  • Assist with scheduling meetings and preparing basic reports or documents


Requirements

  • Prior experience in administrative support within an office environment preferred
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Word and Excel
  • Friendly, professional demeanor with a positive attitude
  • Proven reliability and punctuality
  • High school diploma or equivalent preferred


At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full-time position or a contract role, our experts are here to help. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.

Not Specified
Director of Property Management
✦ New
Salary not disclosed
Irvine, CA 2 hours ago

Director of Property Management

Location:Irvine, CA

Position Summary

The Director of Property Management is responsible for overseeing property management operations across a diverse real estate portfolio, including commercial and residential assets. This role ensures operational efficiency, strong tenant relationships, and optimal financial performance across the portfolio while maintaining compliance with regulatory requirements and operational standards. The Director will lead property management teams, implement best practices, and collaborate with internal departments to support asset performance and long-term investment objectives.

Key Responsibilities

Operational Leadership

  • Lead property management teams across commercial and residential properties, including hiring, training, and performance management.
  • Develop and implement operational policies and procedures to promote consistency, efficiency, and service quality across the portfolio.
  • Oversee day-to-day property operations, including maintenance, vendor management, and tenant services.

Financial Oversight

  • Monitor financial performance across the portfolio, including budgets, operating expenses, and revenue.
  • Implement strategies to improve property profitability and financial performance.
  • Track and analyze key performance metrics such as occupancy rates, retention, operational costs, and maintenance response times.

Compliance & Risk Management

  • Ensure compliance with all applicable local, state, and federal regulations, including safety and environmental standards.
  • Conduct regular property inspections and operational audits to ensure quality standards are maintained.

Tenant & Stakeholder Relations

  • Manage tenant relations and oversee resolution of escalated issues, disputes, and lease enforcement matters.
  • Maintain a high standard of tenant satisfaction through responsive service and operational excellence.

Capital Projects & Property Improvements

  • Oversee capital improvement projects, renovations, and preventative maintenance programs.
  • Coordinate with vendors, contractors, and internal stakeholders to maintain property value and asset performance.

Cross-Functional Collaboration

  • Partner with leasing, asset management, and acquisitions teams to support portfolio performance and strategic initiatives.
  • Provide reporting and insights to senior leadership and investors on property performance and operational status.

Process Improvement & Vendor Management

  • Identify opportunities for operational improvements, cost savings, and enhanced tenant experiences.
  • Oversee vendor relationships, contract negotiations, and service agreements to ensure quality and cost efficiency.
Not Specified
Regional Supply Chain Director
✦ New
Salary not disclosed
Huntington Beach, CA 2 hours ago

Eleven Recruiting is searching for a Regional Supply Chain & Procurement Director for one of our largest Space and Defense companies specializing in large-scale metallic structures, composite systems, precision machining, and mission-critical hardware supporting launch vehicles, hypersonics, and advanced defense platforms.


This leader will unify strategic sourcing and procurement operations across multiple regional manufacturing sites, leveraging collective purchasing power to drive material cost reductions, improve supplier performance, and implement scalable processes that support multi-program growth.


Reporting to the Vice President of Corporate Operations, this leader will architect regional sourcing strategies for direct production materials—including exotic alloys, composite systems, machined components, and outside processing services—while establishing robust supply chain governance, risk management structures, and continuous improvement frameworks.


They will embed supply chain strategy across the entire product lifecycle—from prototype through production ramp and sustainment—ensuring scalability, manufacturability, and cost competitiveness across the regional network.


Responsibilities:

Strategic Procurement Leadership

  • Develop and implement unified sourcing strategies for key spend categories including:
  • Raw Materials & Exotic Alloys (Titanium, Nickel Super-Alloys, Aluminum, High-Temperature Steels)
  • Composite Systems (Carbon-Carbon, Ablatives, Resin Systems, Prepregs)
  • Machined & Fabricated Components (Large-Part Machining, Spin Forming, Precision Metal Forming)
  • Outside Processing Services (Heat Treat, NDT, Surface Finishing, Welding/Bonding)
  • Indirect/Plant-Wide Supplies (MRO, Tooling, Energy, Logistics)
  • Lead supplier consolidation efforts to leverage regional scale and deliver year-over-year cost savings.
  • Negotiate long-term agreements (LTAs) and framework contracts to stabilize pricing, secure supplier capacity, and improve cash flow.
  • Own commercial and contractual execution, including vendor terms and conditions, liability, IP protection, and strategic sourcing frameworks to ensure both agility and compliance.
  • Coordinate with Commercial and Program teams to ensure supplier contracts—particularly for raw materials and key commodities—align with customer program timelines and contractual terms.
  • Partner with Finance, Program Management, and Engineering to align sourcing strategies with customer contracts, revenue goals, and program timelines.


Operational Integration & Cross-Functional Collaboration

  • Align and standardize procurement practices across regional sites to ensure process consistency, visibility, and data integrity.
  • Partner with site procurement teams and location leadership to ensure alignment of supply chain goals with site-level objectives for supply continuity, cash flow, production volumes, and plant projects.
  • Support long-lead procurement planning, make/buy analysis, and MRP integration to synchronize with production schedules and program milestones.
  • Collaborate with Engineering and Program Management to embed Design-for-Supply-Chain (DfSC) and design-to-cost principles into new program launches.
  • Drive early supplier engagement in the design phase to optimize manufacturability, lead times, and lifecycle cost outcomes.


Supplier Development & Risk Management

  • Lead Supplier Performance Management (SPM) and Supplier Quality Assurance (SQA) programs focused on on-time delivery, quality, and total cost.
  • Establish a risk-based supplier segmentation model to monitor critical suppliers, mitigate single-source dependencies, and ensure ITAR/EAR/CMMC compliance.
  • Conduct supplier audits, qualifications, and scorecard reviews to maintain compliance with DCMA, DoD, and NASA standards.
  • Partner with suppliers on value engineering, capacity expansion, and new material qualification initiatives supporting new product introductions (NPI).
  • Develop and maintain dual-sourcing and continuity planning strategies to safeguard critical production materials.


Performance Management & Digital Transformation

  • Establish and track key procurement KPIs including On-Time-In-Full (OTIF), Purchase Price Variance (PPV), inventory turnover, and supplier lead time performance.
  • Implement supplier operational KPIs tied to on-time delivery, quality, and inventory performance, with routine reviews to ensure accountability and continuous improvement.
  • Drive ERP and MRP process discipline across regional sites to ensure accurate BOM structures, material planning, cost roll-up integrity, and data governance.
  • Champion digital tools and analytics dashboards to deliver real-time visibility into supplier performance, material spend, and inventory health.
  • Drive inventory optimization through regional initiatives such as Vendor Managed Inventory (VMI), consignment programs, and supply consolidation with strategic partners to reduce working capital and lead times.
  • Build and lead a high-accountability organization structured around core supply chain domains—planning, sourcing, materials, and supplier development—with clear ownership, measurable KPIs, and alignment to corporate objectives.
  • Champion Lean and Six Sigma practices to streamline processes, reduce waste, and improve responsiveness across all sites.


Executive Partnership & Strategic Influence

  • Serve as a strategic partner to the executive leadership team, providing real-time supply chain intelligence, material cost projections, and risk assessments to support operational planning, business cases, and customer proposals.
  • Collaborate with Finance and Commercial leadership on the annual business plan to forecast material spend, inflation impact, and cost-savings opportunities in support of revenue and profit commitments.
  • Communicate progress, risks, and cost-reduction results through executive dashboards and structured reporting.
  • Represent Supply Chain in corporate strategy sessions, ensuring alignment between program requirements and long-term procurement initiatives.


Qualifications:

  • Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field; MBA preferred.
  • 10+ years of experience in procurement or supply chain leadership within aerospace, defense, or precision manufacturing, including at least 5 years overseeing multi-site or regional operations.
  • Proven expertise in sourcing metallic and composite raw materials, complex machined components, and outside processing services.
  • Strong understanding of aerospace manufacturing processes, technical drawings, and material specifications.
  • Demonstrated success in supplier negotiations, contract execution, and cost-reduction initiatives.
  • Familiarity with AS9100, ITAR/EAR, CMMC, and defense compliance frameworks.
  • Experience with ERP/MRP systems and advanced procurement analytics tools.
  • APICS or Lean Six Sigma certification preferred.
  • Exceptional leadership, communication, and influencing skills, with ability to work cross-functionally across multiple sites and programs.


Salary: $200,000 - $220,000

Not Specified
Data Analyst
✦ New
Salary not disclosed
Santa Ana, CA 2 hours ago

Role: Data Analyst (Logistics Risk)

Location: Santa Ana, CA 92707

Duration: 12+ Months (Extension based on performance)

Schedule: Monday–Friday | 8:00 AM–5:00 PM


About the Role

We are looking for a detail‑oriented Data Analyst to support the Risk Control team by analyzing logistics and operational data, identifying potential risks, and driving data‑based process improvements. This position combines data analytics, logistics knowledge, and cross‑functional collaboration in a fast‑paced environment.


Key Responsibilities

• Analyze logistics/operations data (SAP, TMS, WMS, ERP, claims systems) to detect risk patterns and operational gaps.

• Evaluate lease management risk categories: physical, data, measurement, damage, and data accuracy.

• Review KPIs to identify early‑warning indicators or risk exposure.

• Perform root cause analysis and present insights to leadership.

• Build dashboards, automated reports, and risk‑tracking tools.

• Collaborate with cross-functional teams to validate data accuracy and support audits/compliance.

• Translate complex data findings into actionable recommendations.

• Identify and implement process improvements; monitor results.

• Work with large data sets in Excel; build Macros for reporting automation.

• Track operational trends related to loss, damage, delay, and service failures.


Required Qualifications

• Bachelor’s degree in Data Analytics, Supply Chain, Engineering, Statistics, or related field.

• 2+ years in logistics analytics, operations analytics, or supply chain analysis.

• Strong Excel skills (Pivots, VLOOKUP/LOOKUP, data matching, Macros).

• Experience analyzing SAP or similar ERP data.

• Working knowledge of SQL; Power BI/Tableau is a plus.

• Experience with TMS/WMS or logistics performance metrics.

• Ability to handle large datasets and extract insights.

• Prior corporate environment experience preferred.


Top Skills

Advanced Excel (Pivots, Lookups, data comparison, Macros)

Strong analytical & problem‑solving skills

Excellent communication & cross‑functional collaboration


Preferred Competencies

• High attention to detail and data accuracy

• Ability to convert data into business insights

• Strong organization & follow-through

• Ability to thrive in fast-paced environments

• Proactive and solutions-focused mindset


Work Breakdown (Approx.)

• 50% Data analysis (Excel/SAP/logistics data evaluation)

• 25% Communication, collaboration, solution execution

• 25% Accuracy checks, error prevention, process improvement

Not Specified
Contract Administrator
✦ New
Salary not disclosed
Orange County, CA 2 hours ago

Our client, an established Orange County firm, with International Reach, is seeking a detail-oriented Contracts Administrator to support their corporate and project-based contract operations. This is an excellent opportunity for a candidate who enjoys managing documents, tracking processes, and contributing to legal and business compliance in a collaborative environment. A Contracts Coordinator position is also available.


WHY JOIN OUR CLIENT'S TEAM:

  • Large, award-winning firm with a welcoming, team-centered culture
  • Competitive compensation and strong benefits
  • Full suite of medical, dental, life, and supplemental insurance
  • Company-paid basic life and long-term disability
  • Most medical plans fully paid for employee-only coverage
  • Ongoing education and exam reimbursement
  • Paid vacation, holidays, and sick time
  • Retirement plan, HSA, FSA options
  • Convenient location


YOUR IMPACT:

  • Draft, review, and process contracts and amendments under supervision
  • Track approvals, renewals, and key milestones across multiple projects
  • Maintain contract documentation and organize files in the central system
  • Ensure compliance with corporate policies and legal standards
  • Provide administrative support to senior contract staff and project teams


WHAT YOU BRING:

  • Bachelor's degree in Business Administration, Legal Studies, or a related field helpful
  • 2–5 years of experience in contract administration, ideally in architecture, engineering, or construction / will consider other
  • Familiarity with contract law and terminology
  • High attention to detail and strong organizational skills
  • Excellent verbal and written communication abilities
  • Proficiency in Microsoft Office Suite
  • Team-oriented mindset with willingness to learn and escalate issues appropriately


WHY THIS ROLE MATTERS: The Contracts Administrator ensures the firm runs smoothly behind the scenes by keeping project agreements accurate, timely, and compliant. This role supports the broader mission of delivering exceptional architectural projects with excellence and integrity.


Employment Type: Full Time / Onsite

Compensation: $37-$45 Hourly / $75K-$95K Yearly

contract
CNC Programmer
✦ New
Salary not disclosed
Orange County, CA 2 hours ago

SkillSetGroup is looking for an experienced CNC Programmer to work in the Santa Ana, CA area. This position will be operating, setting up and programming CNC machinery in an aerospace manufacturing environment. High-level CNC programming using Esprit and MasterCAM software is a must. Strong GD&T knowledge, complex multi-axis program writing and machine setup is also a MUST. This will be a full-time, 1st shift position and a DIRECT HIRE opportunity.


Hours:

1st shift – 7AM-5PM, OT available on Saturdays.


Details:

  • This is a dynamic machine shop environment, high-mix, low-volume; AS9100D & ISO9001 certified. ITAR registered.
  • Running MasterCAM & Esprit. Must have very strong knowledge of GD&T, blueprint reading, MIll & Lathe CNC programming, etc.
  • The hired person must be very tech minded and comfortable doing programming & full setups for multi-axis lathes & Swiss machines.
  • Machines: Nakamura Tome - dual spindle/live tooling, Ganesh Cyclone, Okuma, Akira Seiki, 7-axis swiss.
  • Aerospace manufacturing is a plus, metals are a must.
  • Their ERP system is fully digitally integrated, they use ProShop.
Not Specified
Asset Manager
✦ New
Salary not disclosed
Santa Ana, CA 2 hours ago

General Purpose

We are seeking an experienced Asset Manager in the Commercial Retail sector to oversee a portfolio of assets and drive performance across both property-level operations and portfolio-level reporting. This role requires a strategic thinker with strong financial acumen, a working knowledge of retail strip center operations, and experience supporting investment-level decision making. The Asset Manager will work closely with multiple departments in various capacities utilizing curiosity, tenacity, and being pro-active, coupled with strong communication skills and energetic personality.

Duties include:

  • Working collaboratively with the team to develop operating and capital strategy for the portfolio
  • Reviewing portfolio performance including NOI, cash flow, asset values and progress towards achieving asset strategies
  • Oversee financial and operational performance of a portfolio of retail properties
  • Reviewing and approving proposed budgets, CAM reconciliations, forecasts, capital projects, and other expenditures with focus on maximizing value, validation assumptions and addressing areas of concern
  • Working closely with Property Management team during budget process to ensure financial health of properties and adequate funding
  • Preparing financial reports and communicating results to necessary parties
  • Conducting property site tours of portfolio
  • Overseeing CC&R tracking, reviewing and abstracting
  • Making recommendations to leadership for formatting, automating, and/or upgrading processes that would increase/streamline work flow
  • Communicating and reporting to VP of Asset Management with all high-risk legal matters
  • Supporting VP of Asset Management with specialty ancillary income leases, as necessary, such as cell tower, EV charging concepts, cable companies, ATM and water kiosks
  • Supporting team with underwriting of acquisition and disposition opportunities


Education and Experience

  • Bachelor’s Degree in Business or related field required
  • Extensive background reviewing and producing financial reports and communicating results
  • 7+ years of proven portfolio/asset management background within commercial real estate overseeing at least 2 million square feet of retail space
  • Knowledge of computers and relevant software applications such as Outlook, Word, Excel, and Yardi
  • Intermediate to expert Excel skills with the ability to use most formulas and format spreadsheets as well as developing detailed reports
  • Extensive experience engaging with senior management, investors, tenants and brokers
  • Ability to think and act strategically with experience analyzing lease and investment decisions
  • Ability to interpret contracts and agreements and their impact on strategic decisions
  • Experience in real estate fund management a plus


Other Skills

  • Enjoys achieving results and realizing the desired impact of a task or project
  • Comfortable pushing through obstacles in a productive way to complete projects on time
  • Organized with strong attention to detail
  • Team player with a strong foundation in fund level financial analysis


Company Benefits

  • Medical Insurance (Kaiser and Anthem) – Company covers 75% of total premium
  • Dental Insurance – flat rate of $25/month
  • Vision Insurance – 100% covered for employee
  • Life Insurance, AD&D, Short-Term and Long-Term Disability Insurance (100% company paid)
  • Voluntary Life Insurance
  • 401k with matching (up to 3% match, 100% vested from enrollment)
  • Health Savings Account (HSA)
  • Paid time off
  • 48 hours of Sick time
  • Volunteer time off
  • 10 paid holidays
  • Holiday break
  • EV Charging
  • Celebrations and festivities throughout the year


Red Mountain Group was established as a result of one man’s vision - that anything is possible and that every challenge brings its own opportunity. This philosophy has been the driving force behind RMG since being founded by Michael Mugel in 1991. Starting with the purchase of a single distressed shopping center in Mesa, Arizona, today RMG is an established and innovative leader in the retail redevelopment industry, with a current portfolio of more than 6 million square feet located across 21 states.


Our in-house abilities include Asset/Portfolio Evaluation, Property & Asset Management, Leasing & Marketing, Project Construction Management, Retail & Mixed-Use Development, Entitlements, Acquisitions & Dispositions, and Financing.


This is not a hybrid or remote position.


Red Mountain Group is an equal opportunity employer.

Not Specified
Customer Support / Quality Lead
✦ New
$60,000-70,000 Yearly Salary
Description:

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

  

The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.

  

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.


Customer Service Functions

  • Handles customer requests including quotes, orders, follow-up and delivery information.   
  • Provides customer service support, including providing technical information and explanations to customers.
  • Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. 
  • Meets established order entry goals.
  • Supports members of the outside sales team in daily activities.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
  • Works well in a team environment to solve customer issues.
  • Communicates issues and problems with management in a timely manner.
  • Maintains superb attention to details.
  • Maintains detailed documentation to support decision and ensure continuity of service.

Quality Assurance Functions

  • Ensures the performance of quality assurance functions are conducted in the most efficient manner.
  • Looks for opportunities to eliminate non-value-added operations and improve processes.
  • Assists with the development of plans and strategies to enhance production.
  • Lead efforts toward achieving and maintaining ISO 9001 certification.
  • Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
  • Identifies gaps. Ensures root cause analysis and corrective actions are implemented. 
  • Collecting and reporting of KPIs for quality management.
  • Coordinates resources required to address quality concerns.
  • Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations). 
  • Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups. 
  • Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations. 
  • Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
  • Conducts internal audits.
  • Serves as a cross-functional advisor.
  • Other tasks/functions as assigned. 


Requirements:
  • Associate’s degree or equivalent.
  • 2-3 years of Customer Service experience, preferably in a manufacturing environment. 
  • Knowledge of ISO 9001 requirements preferred.
  • Acts positively upon constructive criticism and coaching.
  • Work independently and in a group across all levels of the organization.
  • Ability to multi-task and prioritize work based on deadlines.
  • Handles confidential information discreetly.
  • Highly detail oriented.
  • Communicates clearly and comfortably with all employees. 
  • Conducts self professionally & ethically.
  • Remains calm under pressure. 
  • Places a high emphasis on excellent customer service. 
  • Fosters and supports a teamwork environment. 
  • Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
  • Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook

   

Learn more about U.S. Tsubaki at:    

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. 

   

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. 

   

Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.

  

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21



Compensation details: 6 Yearly Salary



PIa783c34f07e7-3631

Not Specified
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