Jobs in San Bruno Ca Flexible

A growing high-tech manufacturing company in the Palo Alto area is seeking a Customer Service / Sales Representative to support existing customers while helping generate new business opportunities.

This role sits at the intersection of customer service, inside sales, and technical order management, making it ideal for someone who enjoys working with customers, coordinating with engineering and operations teams, and driving revenue growth.

Key Responsibilities

• Act as the primary contact for assigned customer accounts, handling inquiries, order updates, and general support

• Prepare quotes, process sales orders, and manage customer requests from RFQ through delivery

• Track shipments, order status, and customer requirements through internal ERP/CRM systems

• Work cross-functionally with engineering, production, quality, and accounting teams to ensure customer expectations are met

• Follow up on outstanding quotations and identify opportunities to expand existing accounts

• Assist with customer portals, documentation, and order administration

• Support collections and coordinate pro forma invoices when required

Preferred Background

• Bachelor’s degree in Business, Engineering, or related discipline preferred

• 3+ years of experience in customer service, inside sales, sales support, or account coordination

• Experience supporting customers in technical, electronics, aerospace, or manufacturing environments is a plus

• Strong communication and relationship-building skills

• Familiarity with ERP or CRM platforms

• Highly organized with the ability to manage multiple orders and priorities simultaneously

Your responsibilities include:

Provide technical expertise of Sephora Web and Cloud native Supply Chain/WMS and Merchandising systems and associated peripheral integrations, environments and Databases.

Provide the leadership for the Supply Chain Production Engineering team to determine root cause of complex incidents and engineer solutions to provide continuous improvement of Supply Chain Systems reliability.

Develop annual support plans, based upon team learnings and Business/Leadership feedback, to ensure a cost-effective organizational structure that addresses production issues within agreed upon SLAs to resolve software issues.

Ensure all systems are continuously patched & covered under a proper certification, ensures timely resolution of production issues.

Establish metrics from Service Now incidents, generate ageing Reports and review with IT & Biz Leadership, resolve issues within stated SLAs, and improve system stability and reliability.

Provide Technical Co-Ordination, oversight and technical coaching to teams to ensure impactful incidents are analyzed for root cause and effective mitigations are in place.

Take lead in resolving P2/P3 issues of cross functional in Nature, pull teams together and focus in resolving the production issues that are impactful and escalated.

Work with Production Support & Engineering teams and develop enhancements to fix recurring issues in production.

Manage Escalations for Production Issues, bring teams together and work to resolve the issues and own end2end issue resolution & stakeholder communication for escalations.

Provide oversight to ensure adequate staffing coverage both during periods of non-peak and peak season.

Ensure Production Engineering team members employ standard and generally accepted Development practices (ensure code reviews and technical coaching), and consistent methods of troubleshooting, triage, and incident resolution to restore service most quickly and effectively.

Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

We’re excited about you if you have:

10+ years of retail and systems Support experience for Logistics, Merchandising, Inventory and Planning Systems in a fast-paced environment.

5+ years of technical expertise in managing full stack web Cloud native applications using various technologies including Angular, REACT, NodeJS, Oracle Database experience is a must.

Demonstrated ability to co-ordinate multiple remote teams and drive resolution.

Demonstrated ability to effectively communicate with Business and all levels of IT and Business management.

Strong Negotiation skills, presentation skills and conflict resolution skills needed.

Prior experience managing or leading Engineering Teams preferred.

Strong knowledge of Supply Chain, WMS & Merchandising Business process flows and integration of those with other systems preferred.

Demonstrated ability to debate ideas, comfortable managing constructive conflict, and not afraid to challenge the status quo.

Open-minded with proven ability to work collaboratively with others in team environment.

Experience with JDA WMS/Blue Yonder systems, o9, Riversand/Syndigo, TMS and Oracle Database is desired.

Bachelor’s degree in engineering, Computer Science or a related field and / or equivalent experience

Sr. Research Associate I/II (In Vivo)

6 month contract

Pay: $35-45hr depending on experience

MUST BE A US CITIZEN (visas and c2c not accepted)

MUST HAVE IN-VIVO EXPERIENCE (animal handling, dosing, tissue harvest, etc.)

Position Summary

This temporary Senior Research Associate will support the preclinical team by executing in vivo studies and as needed, associated ex vivo analyses to advance our cell therapy programs. The role is a 5–6 month assignment focused on delivering high-quality, timely data in a fast-paced research environment.

Key Responsibilities

• Coordinate and execute pharmacological evaluation of test agents (e.g., cell therapies) in various autoimmune, oncology and humanized mouse models.
• Independently, and in conjunction with facility technical services, execute study plans, ensuring timely generation of high-quality, reproducible data.
• Perform rodent dosing (including i.v. and s.c.), tumor implantation, imaging, monitoring, and blood and tissue collection.
• Analyze, interpret, and clearly communicate experimental results to project teams.
• Maintain accurate, detailed experimental records and ensure data integrity.
• Ensure compliance with institutional guidelines, AAALAC standards, GLP practices (as applicable), and all relevant regulatory requirements.

Position Requirements

Typically 4+ years of relevant industry experience (B.S.) or 2-4+ years (M.S.), preferably in biotechnology or pharmaceutical drug discovery.

• Extensive hands-on experience with rodent models and immunological pharmacodynamic assessments.
• Expertise in animal handling, dosing (i.v., s.c.), tumor cell implantation, IVIS imaging and necropsy/tissue harvest.
• Experience in ex vivo assays such as flow cytometry, PCR-based analyses and/or ELISAs is a plus.
• Ability to independently execute, troubleshoot, and interpret in vivo studies.
• Proven ability to manage multiple studies in a fast-paced research environment while maintaining high data quality and organization.
• Excellent written and verbal communication skills
• Strong attention to detail, scientific rigor, and commitment to collaborative teamwork.

About The Role

The House of Stake (HoS) is the decentralized, token-based governance body within the NEAR ecosystem, operating at the intersection of governance, legal structure, funding flows, and stakeholder coordination.

As HoS evolves in scope and operational complexity, we need a dedicated Operations Manager, hired by the House of Stake Foundation, to establish independent operations capacities, and ensure structural rigor, documentation integrity, payment execution reliability, and full operational visibility across initiatives.

This is not a generic ops role, it is governance-critical infrastructure.

What’ll You’ll Do

Currently, operational responsibilities (documentation, payment tracking, contract coordination, reporting) are distributed across leadership.

To scale responsibly and reduce operational risk, we need a single owner who:

• Ensures all documentation and contracts are complete and accessible
• Executes and tracks payments reliably
• Maintains operational oversight across HoS initiatives
• Creates structured, audit-ready systems
• Enables Governance leadership to focus on strategy rather than administration

The HoS Operations Manager will be responsible for:

Operational integrity, documentation completeness, payment execution, and governance process reliability.

They will act as the connective tissue between:

• HoS Foundation
• HoS Governance, and Head of Governance
• NEAR Foundation Legal
• NEAR Foundation Finance
• External stakeholders

A. Documentation & Contract Oversight

• Ensure all contracts, amendments, and supporting documents are properly executed and stored
• Maintain a centralized contract tracker
• Track approval workflows and ensure no agreements proceed without required sign-offs
• Ensure documentation is audit-ready and systematically organized
• Coordinate closely with Legal on contract lifecycle

B. Payment Execution & Financial Coordination

• Prepare and execute (crypto and FIAT) payment requests
• Ensure documentation and approvals are complete before payment processing
• Track payment status and reconcile commitments
• Maintain budget visibility across HoS activities
• Coordinate with Finance to ensure timely execution

C. Operational Tracking & Visibility

• Maintain a live overview of all HoS initiatives and commitments
• Track milestones, dependencies, and execution risks
• Flag delays, compliance gaps, or missing documentation
• Develop lightweight reporting dashboards for leadership

D. Process Design & Systems

• Design scalable operational workflows
• Create clarity around handoffs between Governance, Legal, and Finance
• Introduce structured templates and standards
• Reduce operational ambiguity and institutional risk

Who You Are

We are looking for someone who is:

• Operationally rigorous and detail-oriented
• Comfortable operating in governance- and legal-heavy environments
• Highly structured and process-driven
• Proactive and comfortable with ownership
• Calm under ambiguity and complexity
• Strong at cross-functional coordination
• 5+ years in operations, program management, governance operations, legal ops, or similar
• Experience managing contracts and documentation workflows
• Experience coordinating with Legal and Finance teams
• Strong organizational and tracking skills
• High risk awareness and attention to detail
• Experience building or formalizing operational systems

What Sets You Apart

• Experience working in regulated or compliance-heavy environments, experience in compliance and legal operations is a strong advantage
• Experience in foundations, DAOs, or Web3 ecosystems, preferably in the NEAR ecosystem
• Exposure to governance frameworks

Position Summary:

The Watch & Jewelry Repair Take-In Coordinator is responsible for managing the take-in, documentation, and client communication for all watch and jewelry repair services. This role serves as the first point of contact for repair clients, ensuring items are accurately evaluated, documented, and routed to the appropriate repair technicians while delivering exceptional client experience.

Key Responsibilities

• Greeting clients and professionally receiving watches and jewelry for repair or service.
• Conduct initial visual inspections and document item condition, materials, brand, serial numbers, value, and client concerns.
• Create accurate repair intake tickets, including service descriptions, estimates (when applicable), and delivery timelines.
• Clearly explain repair processes, delivery timelines, and policies to clients.
• Check incoming repairs for deficiencies and condition documentation (broken, chipped or nicked stones, cracks, dents etc.)
• Coordinate with in-house or external repair technicians to ensure proper routing and prioritization of jobs.
• Maintain organized tracking of all repair items from intake through completion and client pickup.
• Communicate status updates to clients via phone, email, or messaging as required.
• Process repair payments, and related transactions.
• Ensure proper packaging, labeling, and secure storage of all repair items.
• Assist with quality-control checks at completion to confirm work matches the intake description.
• Support service-to-sales opportunities by identifying maintenance or upgrading needs and referring clients to sales associates when appropriate.

Qualifications

• Previous experience in luxury retail, jewelry, watch service, or customer service a must.
• Strong attention to detail and accuracy in documentation and use of a magnifying device such as a Loupe.
• Education in Gemology (GIA or AGS)
• Experience in Jewelry Evaluation
• Excellent communication and interpersonal skills.
• Ability to handle high-value merchandise with care and discretion.
• Basic knowledge of watch and jewelry components preferred (training provided).
• Proficiency with POS, CRM, or repair tracking systems.
• Strong organizational and multitasking abilities.
• Strong Computer Skills.

Key Competencies

• Client-focused service mindset
• Precision, accountability and accuracy
• Organizational excellence
• Professional presentation and communication
• Trustworthiness and confidentiality

Working Conditions

• Retail showroom environment (Tuesday-Saturday)
• Frequent handling of fine watches, jewelry, and luxury items

How to Apply: If you are a dynamic individual with a passion for luxury watches and a commitment to delivering exceptional service, we invite you to join our team at Kerns Fine Jewelry for our store in Burlingame, CA. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!

Equal Opportunity Employer: Kerns Fine Jewelry is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.