Information Technology Jobs in Royal Oak
21 positions found
Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows. These elite medical specialists don't just treat injuries; they bring life-saving expertise into the fight.
From stabilizing wounded operators under enemy fire to leaping from helicopters and diving with Special Operations teams, Hospital Corpsmen in the Advanced Technical Field (HM-ATF), are trained to handle medical emergencies wherever the mission takes them. As part of an exclusive group supporting SEALs, Divers, SWCC, and EOD teams, they deliver critical care in the most extreme conditions. You might serve in one of three roles: a Search & Rescue Medical Technician, a Dive Medical Technician or as a Special Operations Independent Duty Corpsman.
It's not easy to earn the title Doc. But when warfighters put their lives on the line, they need a medical warrior by their side.
Enlisted None
WATCH VIDEOS ABOUT SPECIAL OPERATIONS CORPSMEN
Special Operations Independent Duty Corpsman
Search and Rescue Medical Technician
Medical Deep Sea Diving Technician
SPECIAL OPERATIONS CORPSMAN: CAREER DETAILS & REQUIREMENTS
Responsibilities
Those in the Hospital Corpsman Advanced Technical Field go beyond the duties of basic Hospital Corpsman, working in austere and challenging environments while saving lives. Each of the three classifications has its own responsibilities:
Special Operations Independent Duty Corpsman (SOIDC)
- Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
- Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare
Search and Rescue Medical Technician (SMT)
- Rescue patients and deliver emergency care from the back of a helicopter
- Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
- Provide relief and assistance in areas ravaged by catastrophic natural disasters
- Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation
Deep Sea Diving Medical Technician (DMT)
- Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
- Operate, test and repair all Navy diving equipment
- Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
- Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems
Work Environment
As a Hospital Corpsman, you have the most diverse range of work environments in the Navy. Your job will likely take you all over the world-and far out of your comfort zone. If you choose to go the Hospital Corpsman Advanced Technical Field route, you will work in extreme and sometimes precarious conditions. From deep-sea diving to combat missions to flying in MH-60 Romeo helicopters, you will train outside the realm of conventional military forces to prepare for any mission. You may work independent of a physician or under supervision in this program.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), you'll report for specialized training including:
Hospital Corps A School (19 weeks) in San Antonio, Texas for training on basic principles and techniques of patient care and first aid procedures.
After A School, HM-ATF candidates track to one of three advanced training paths:
- Special Operations Independent Duty Corpsman Pipeline (121 weeks)
Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams. - Search and Rescue Medical Tech Pipeline (27 weeks)
Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling. - Medical Deep Sea Diving Tech Pipeline (28 weeks)
Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.
After completing your pipeline, you'll receive your first assignment. You'll go wherever you're needed, which can be anywhere in the world. Automatic promotion opportunities are available but are competitive and based on completion of pipeline.
Post-Service Opportunities
There's no better way to begin a successful career in health care than by serving in the medical support division of America's Navy. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as Emergency Medical Technician (EMT), Home Health Aide, Anesthesiologist Assistant and more.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training in the medical field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor. Those seeking a position as a Hospital Corpsman must be U.S. citizens.
While no college degree is required to apply for a position as a Hospital Corpsman Advanced Technical Field, a high degree of difficulty should be expected. Entry Requirements include:
- Vision correctable to 20/20
- Normal color perception
- Pass a physical examination
- 28 years of age or younger
- U.S. citizen eligible for security clearance
In addition to strong communication, writing and arithmetic skills, you should also have a genuine interest in providing health care, along with good use of your hands and strong physical stamina.
The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements are:
For Special Operations Independent Duty Corpsman (SOIDC)
Exercise Time Min. Elevated Swim 500 yards (breast or sidestroke) Unlimited 12:30 9:30 Push-up 2:00 50 75 Curl-up 2:00 50 75 Pull-up 2:00 10 15 Run 1.5 miles Unlimited 10:30 9:30
For Search and Rescue Medical Technicians (SMT)
Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 42 Pull-up 2:00 04 Run 1.5 miles Unlimited 12:00
For Deep Sea Diving Medical Technicians (DMT)
Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 50 Pull-up 2:00 06 Run 1.5 miles Unlimited 11:30
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
Important personal traits for this role include maturity, resourcefulness, dependability and trustworthiness. Please note that any illegal involvement with drugs may be disqualifying.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
Compare Navy Careers
See how a career as a Hospital Corpsman Advanced Technical Field compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Company Description
National Technology Management (NTM) has been delivering AI-driven Managed IT and Cybersecurity solutions since 1997. With a focus on innovation, commitment, and excellence, NTM protects organizations against accelerating cyber threats through 24/7 managed cybersecurity and proactive threat detection. By utilizing AI-powered tools, automation, and streamlined solutions, NTM helps businesses elevate efficiency, drive revenue growth, and optimize technology performance while minimizing risk. Headquartered in Franklin, MI, NTM partners with multi-location businesses and compliance-focused industries that prioritize measurable outcomes and technological optimization.
Service Delivery Manager (SDM)
Reports To: Integrator / COO
Environment: Mid-Market / Enterprise MSP (Multi-client, SLA-driven operations)
Direct Reports: Service Desk Lead, Project Manager / Delivery Lead, Field Service Technicians
Position Summary
The Service Delivery Manager (SDM) is responsible for end-to-end IT service delivery across a mid-market/enterprise MSP environment. This role ensures consistent SLA performance, operational stability, and high-quality customer experience across all managed accounts.
The SDM acts as the primary operational owner of service health—balancing people leadership, escalation management, process discipline, and cross-functional coordination with engineering and project delivery teams.
A key expectation of this role is driving continuous optimization through automation, tooling, and AI enablement to improve efficiency, scalability, and service quality.
This is a highly visible leadership role requiring strong structure, calm decision-making, and the ability to drive accountability across technical and service teams.
Core Responsibilities
Service Delivery & SLA Performance
- Own day-to-day MSP service performance across all clients
- Monitor SLA adherence, ticket aging, backlog health, and service quality metrics
- Leverage dashboards, analytics, and AI-driven insights to proactively identify risks and trends
- Drive continuous optimization of service workflows to improve resolution speed and efficiency
- Serve as final escalation point for service-related issues
Customer Experience & Escalations
- Ensure consistent, predictable, high-quality customer experience
- Lead resolution of high-severity escalations with urgency and professionalism
- Utilize automation and knowledge systems to improve response consistency and speed
- Ensure all escalations are properly documented, resolved, and communicated
- Partner with Account Management on QBRs and strategic client reviews, incorporating service insights and improvement opportunities
Team Leadership & Accountability
- Lead and develop Service Desk, Field Technicians, and Project/Delivery resources
- Drive adoption of automation tools and AI-assisted workflows within the service team
- Conduct regular 1:1s, performance reviews, and coaching sessions
- Build a culture of accountability, continuous improvement, and operational excellence
- Enable teams to reduce manual effort through standardization and intelligent tooling
Operational Excellence, Automation & Process Governance
- Enforce SOPs, runbooks, security policies, and documentation standards
- Identify and eliminate inefficiencies through process optimization and automation
- Maintain PSA hygiene (time entry accuracy, ticket classification, billing integrity)
- Own service cadences including daily huddles and weekly operations reviews
- Continuously improve service delivery processes with a focus on scalability and repeatability
- Champion the use of AI and automation to reduce ticket volume, accelerate resolution, and improve consistency
Engineering & Cross-Functional Coordination
- Partner with Engineering leadership to ensure service stability and support alignment
- Collaborate on automation initiatives, platform optimization, and tool stack effectiveness
- Coordinate on incident response, platform health, and technical debt reduction
- Identify opportunities for AI, scripting, and workflow automation to improve service delivery efficiency
- Ensure engineering resources supporting service delivery are effectively prioritized
Onboarding & Project Oversight
- Ensure new client onboarding is consistent, predictable, and well-executed
- Incorporate automation and standardized processes into onboarding to reduce variability and risk
- Oversee Project/Delivery function to ensure:
- On-time implementation
- Clear communication
- Margin protection
- Minimal post-onboarding escalations
- Continuously refine onboarding to reduce manual effort and improve speed to steady state
Capacity, Optimization & Resource Planning
- Manage staffing levels and resource allocation across service teams
- Use data, forecasting, and automation to optimize resource utilization
- Proactively address workload imbalances and capacity constraints
- Improve efficiency through workload distribution, tooling, and process improvements
- Ensure service coverage aligns with SLA requirements and organizational growth
Key Performance Indicators (KPIs)
- SLA compliance rate
- Ticket backlog health & aging metrics
- Escalation frequency and resolution time
- Onboarding success rate
- Customer satisfaction (CSAT/NPS)
- PSA data accuracy and operational compliance
- Automation adoption rate and efficiency gains (e.g., reduced ticket volume, improved resolution time)
Ideal Candidate Profile
- Calm, structured leader who performs well under pressure
- Strong operational and process discipline mindset
- Data-driven decision maker with strong analytical instincts
- Experience driving automation, process optimization, and AI adoption in service environments
- Proven ability to lead technical and service delivery teams
- Excellent communicator and trust-builder with clients and internal teams
- Experienced in MSP, IT services, or enterprise IT operations environments
POSITION TYPE: Full time. Direct Hire. Hybrid (In office TUE/WED/THURS, Remote MON & FRI) 9 AM -6 PM
PAY: $45,000 annual base plus commission. Potential to make $70,000 to $100,00 annual for talented individuals with a strong work ethic. PTO and benefits package provided.
Requirements of the Inside Sales Representative:
• Degree is nice to have. High School Diploma is required.
• 1-2 years of successful B2B Sales is required. Inside Sales experience is preferred.
• A person who genuinely enjoys talking on the phone and connecting with people.
• Best fit candidates have backgrounds from automotive dealerships, software, finance or credit companies or similar backgrounds.
• Strong work ethic, dependable person, who has a drive and passion for sales.
• Organized, focused individual driven to meet and exceed goals.
Duties of the Inside Sales Representative:
• Work directly on the Sales team engaged with the Manager focused on delivering results.
• Using 80+ leads provided per month and taking part in the sales process from contacting dealership decision makers to closing deals.
• Utilize Salesforce CRM software to track and manage leads and business and sell, cross sell, and up sell software products.
• Perform active listening and build rapport while understanding the software needs the dealership currently has.
• Present software solutions that meet the client’s needs. Work through questions, objections, and negotiations, and secure business.
• Collaborate with the internal teams to ensure proper product delivery and support.
• Collaborate with the internal team on customer feedback and continuous improvement ideas.
• Work independently and as part of a team.
- This position requires successfully passing a background check and testing/screening
Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows. These elite medical specialists don't just treat injuries; they bring life-saving expertise into the fight.
From stabilizing wounded operators under enemy fire to leaping from helicopters and diving with Special Operations teams, Hospital Corpsmen in the Advanced Technical Field (HM-ATF), are trained to handle medical emergencies wherever the mission takes them. As part of an exclusive group supporting SEALs, Divers, SWCC, and EOD teams, they deliver critical care in the most extreme conditions. You might serve in one of three roles: a Search & Rescue Medical Technician, a Dive Medical Technician or as a Special Operations Independent Duty Corpsman.
It's not easy to earn the title "Doc." But when warfighters put their lives on the line, they need a medical warrior by their side.
Enlisted None
WATCH VIDEOS ABOUT SPECIAL OPERATIONS CORPSMEN
Special Operations Independent Duty Corpsman
Search and Rescue Medical Technician
Medical Deep Sea Diving Technician
SPECIAL OPERATIONS CORPSMAN: CAREER DETAILS & REQUIREMENTS
Responsibilities
Those in the Hospital Corpsman Advanced Technical Field go beyond the duties of basic Hospital Corpsman, working in austere and challenging environments while saving lives. Each of the three classifications has its own responsibilities:
Special Operations Independent Duty Corpsman (SOIDC)
- Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
- Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare
Search and Rescue Medical Technician (SMT)
- Rescue patients and deliver emergency care from the back of a helicopter
- Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
- Provide relief and assistance in areas ravaged by catastrophic natural disasters
- Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation
Deep Sea Diving Medical Technician (DMT)
- Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
- Operate, test and repair all Navy diving equipment
- Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
- Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems
Work Environment
As a Hospital Corpsman, you have the most diverse range of work environments in the Navy. Your job will likely take you all over the world-and far out of your comfort zone. If you choose to go the Hospital Corpsman Advanced Technical Field route, you will work in extreme and sometimes precarious conditions. From deep-sea diving to combat missions to flying in MH-60 Romeo helicopters, you will train outside the realm of conventional military forces to prepare for any mission. You may work independent of a physician or under supervision in this program.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), you'll report for specialized training including:
Hospital Corps "A" School (19 weeks) in San Antonio, Texas for training on basic principles and techniques of patient care and first aid procedures.
After "A" School, HM-ATF candidates track to one of three advanced training paths:
- Special Operations Independent Duty Corpsman Pipeline (121 weeks)
Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams. - Search and Rescue Medical Tech Pipeline (27 weeks)
Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling. - Medical Deep Sea Diving Tech Pipeline (28 weeks)
Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.
After completing your pipeline, you'll receive your first assignment. You'll go wherever you're needed, which can be anywhere in the world. Automatic promotion opportunities are available but are competitive and based on completion of pipeline.
Post-Service Opportunities
There's no better way to begin a successful career in health care than by serving in the medical support division of America's Navy. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as Emergency Medical Technician (EMT), Home Health Aide, Anesthesiologist Assistant and more.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training in the medical field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor. Those seeking a position as a Hospital Corpsman must be U.S. citizens.
While no college degree is required to apply for a position as a Hospital Corpsman Advanced Technical Field, a high degree of difficulty should be expected. Entry Requirements include:
- Vision correctable to 20/20
- Normal color perception
- Pass a physical examination
- 28 years of age or younger
- U.S. citizen eligible for security clearance
In addition to strong communication, writing and arithmetic skills, you should also have a genuine interest in providing health care, along with good use of your hands and strong physical stamina.
The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements are:
For Special Operations Independent Duty Corpsman (SOIDC)
Exercise Time Min. Elevated Swim 500 yards (breast or sidestroke) Unlimited 12:30 9:30 Push-up 2:00 50 75 Curl-up 2:00 50 75 Pull-up 2:00 10 15 Run 1.5 miles Unlimited 10:30 9:30
For Search and Rescue Medical Technicians (SMT)
Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 42 Pull-up 2:00 04 Run 1.5 miles Unlimited 12:00
For Deep Sea Diving Medical Technicians (DMT)
Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 50 Pull-up 2:00 06 Run 1.5 miles Unlimited 11:30
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
Important personal traits for this role include maturity, resourcefulness, dependability and trustworthiness. Please note that any illegal involvement with drugs may be disqualifying.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
Compare Navy Careers
See how a career as a Hospital Corpsman Advanced Technical Field compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Technical Project Manager to support controller software and test bench development.
Essential Job Functions: You will support the design, development, integration, and testing of solutions for the US Army Ground Vehicle Systems Center
- Active Protection Integration Laboratory.
Technical responsibilities will involve software development on Linux, Windows, and RTOS environments ranging from low-level driver development, up to the application layer.
These solutions will facilitate proving concepts, testing frameworks, and addressing requirements leading to informing fielded implementations.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
citizenship is required.
Ability to obtain and maintain a DoD Secret clearance.
Masters Degree with 12 years or a Bachelors Degree with 15 years of relevant technical management experience.
Proficient using Eclipse, Visual Studio, and basic Linux text editor and command-line compilers.
Ability to work in an integrated, multi-discipline team.
Experience developing significant, complex software applications.
Familiarity with Git and CM processes.
Desired Skills: RTOS experience.
GDB Debugging tool experience.
Hardware device interfacing.
Experience with processor development boards.
Experience with Ethernet network programming/development.
Python, C# experience.
Electrical Systems Engineer
Location: Madison Heights, Michigan
Salary Range: $125,000/year to $140,000/year; The salary may be negotiable based on experience, education, geographic location, and other factors.
Job Summary
This position leads the design and development of electrical control systems for vehicle applications, bridging customer requirements with technical solutions. The role combines electrical engineering, embedded software development, and systems integration expertise to deliver tested, production-ready control systems while maintaining direct customer engagement throughout the development lifecycle.
Job Functions:
- Capture and document customer system/hardware/software requirements
- Design and develop system wiring, including wiring schematics, conductor, connector and terminal selection
- Specify, design and develop control system electronics hardware, sensors, and actuators
- Design, develop, and verify software and control algorithms to meet requirements
- Perform data analysis and system control tuning/calibration
- Perform system testing and troubleshooting, ensuring a control system meets requirements
- Effectively interface with co-workers and customers in meetings
Minimum qualifications:
Bachelor's degree in electrical engineering, computer engineering, mechanical engineering, or computer science
- Minimum 5 years of post-graduate working experience in controls (automotive or military vehicle level preferred)
- Experience with at least one of the following software languages: MATLAB/Simulink/State flow, C, or C++
- Experience with CANbus, Serial, and Ethernet communications
- Ability to read, understand and create electrical schematics, and a good understanding of electrical and electronics basics
- Excellent verbal, written, and interpersonal skills, including the ability to write concise technical reports
- Initiative to work independently and handle several assignments simultaneously
- Able to manage time to ensure projects are completed by deadline
- Ability to independently absorb new technical assignments
- Must be willing to support limited travel
- US Citizen
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at .
Equal Opportunity Employer/Veterans/Disabled
Benefits offerings include but are not limited to:
- 401(k) with match
- Medical insurance
- Dental Insurance
- Vision assistance
- Paid Time Off
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Army's Ground Vehicle Systems Center (GVSC) engineering group located in Warren, MI.
As an Embedded Software Project Lead, you will be hands-on in managing the execution of a technically advanced engineering team in the development of embedded military systems related to the Army Robotic and Autonomous Systems (RAS) including the Common Robotic System -Heavy (CRS-H), the Common Robotic System -Individual (CRS-I), and the Man-Transportable Robotic system (MTRS).
Essential Job Functions: Plan, track and manage progress of the Robotic and Autonomous Systems (RAS) projects.
Develop and manage project schedules and milestones, track and communicate progress in presentation form, manage scope and ensure all quality aspects are being satisfactorily met.
Act as an interface between Program Managers and the Technical Engineering team.
Provide leadership and guidance in the development and execution of requirements, design, implementation and test activities.
An understanding of programming languages and of systems/software lifecycle models is expected.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
citizenship is required.
Bachelor’s Degree plus 12 years of experience in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or an applicable science degree such as Physics.
Must be able to obtain and maintain a DoD Secret clearance.
Experience developing project schedules, managing progress according to project plans and timelines.
Interface and communicate status to both technical and managerial audiences.
Basic understanding of Software Programming Languages such as C++, C#, C, etc.
and system/software release processes for embedded real-time software work products.
Familiar with systems and/or software architectures, requirements, designs as well as concepts of modularity, commonality and reuse.
Familiar with Real-Time Operating Systems.
Familiar with Configuration Management and Data Management activities and processes.
Familiar with milestone reviews such as Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs) and Test Readiness Reviews (TRRs).
Ability to communicate clearly in both written and oral form and develop and present presentation style statuses.
Job Title: Desktop Support Manager
Skills: Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management
Experience: 15+ Years
Location: Southfield, Michigan, United States
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Manager with the following skills:
- Deskside Support Associate – Experienced Deskside Support professional with 15+ years of hands-on experience providing end-user support for laptops and desktops, including imaging, hardware/software troubleshooting, printer issue resolution, shipping, field services, and receiving IT equipment.
- Strong expertise in device imaging using PXE Boot, SCCM, and Intune, along with resolving Active Directory (Azure AD / AD 360) related issues. Proficient in security and access management tools including BitLocker, MFA, and Google Duo.
- Proven Team Lead and People Management experience, including mentoring junior technicians, assigning tasks, monitoring SLAs, and acting as an escalation point for complex technical issues. Demonstrated ability to coordinate with cross‑functional teams, manage on‑site support operations, and ensure high levels of customer satisfaction while meeting business and compliance requirements.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA’s) and the development and implementation of a plan of care.
Evaluates guests’ responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state Registered Nurse (RN) license required
Current CPR certification and additional certification in a nursing specialty desired
Management or supervisor experience in long-term care or geriatric nursing preferred
About Ciena Healthcare
Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
This position is located within the Development department of 365 Retail Markets and reports to the Manager of Software Development. The Software Engineer role will be responsible for all aspects of software development from interpreting software requirements to coding, unit test, and documentation, mentoring other engineers, as well as supporting the release of developed software into production. The Software Developer will work with peers within a team environment to jointly develop and enhance applications within the 365 Retail Markets product suite.
Responsibilities
- Independently build, test, and maintain software features, ensuring code quality, maintainability, and performance
- Participate actively in design discussions, architecture decisions, and sprint planning with an eye toward scalability and maintainability
- Write clean, scalable, and modular code using modern frameworks and tools
- Work in an Agile development environment, actively participating in stand-ups, sprint planning, and retrospectives
- Collaborate closely with QA, DevOps, UX/UI, and Product Management to ensure successful feature delivery
- Take ownership of small-to-medium-sized projects or features from design to release
- Contribute to and enforce best practices in code reviews, testing, and documentation
- Implement and maintain unit, integration, and functional tests as part of a CI/CD process
- Assist in identifying and reducing technical debt through refactoring and optimization
- Participate in on-call rotations and production issue resolution as needed
- Support and mentor junior developers when needed
Requirements
- Bachelor’s degree in computer science or a related technical field or equivalent practical experience
- 3+ years of professional experience in software development
- Proficiency in Java, JavaScript, Kotlin and familiarity with frameworks like Spring Boot, React
- Experience with relational and NoSQL databases
- Solid understanding of data structures, algorithms, and system design
- Familiarity with CI/CD pipelines and Git-based workflows
- Understanding of RESTful APIs and web architecture including authentication and authorization best practices
- Working knowledge of unit testing, integration testing, and performance profiling
- Experience with cloud services (AWS, GCP, or Azure)
- Strong collaboration and communication skills with the ability to work cross-functionally
Bonus/Preferred Skills
- Experience using AI-powered development tools (e.g., Qodo, Copilot) responsibly
- Basic understanding of cybersecurity best practices (e.g., OWASP Top 10)
- Awareness of modern software observability practices (e.g., logging, monitoring)
- Interest or exposure to AI/ML technologies (even if not in-depth)
- Exposure to payment processing hardware and APIs (Castles, Adyen, Heartland)
