Jobs in Rockland, MA

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Company Description

Green Mattress is a leader in sustainable mattress recycling, repurposing over 95% of mattress components to significantly reduce landfill waste and environmental impact. With the capacity to process more than 300,000 mattresses annually, Green Mattress collaborates with businesses, municipalities, and individuals to divert materials from transfer stations. Each mattress is dismantled into components like foam, fabrics, metal, and wood, which are then recycled or repurposed for new manufacturing uses. Green Mattress is committed to reducing carbon footprints and contributing to a more sustainable future.

Role Description

This is a full-time on-site role located in Brockton, MA, for a Forklift Supervisor. The Forklift Supervisor will oversee and coordinate daily warehouse operations, including the loading, unloading, and handling of materials, as well as the coordination of arrival and departure of road trailers. The role includes supervising a team of 15-20 employees to ensure efficiency in dock receiving, sorting, packing, and material distribution, while maintaining rigorous safety and operational standards. The Forklift Supervisor will also ensure that forklift operations are conducted safely, timely, and effectively.

Qualifications

• Strong leadership, problem-solving, and communication skills
• Urgency to take care of customers' needs
• Proficiency in Forklift Operation and Material Handling
• Experience in Shipping & Receiving processes
• Ability to supervise and assist in unloading and organizing materials efficiently
• Commitment to promoting workplace safety and operational standards, including forklift certification
• High school diploma or equivalent; additional certification in logistics or related areas is a plus
• At least 2 years of previous supervisory experience in a warehouse or recycling environment is preferred

Material Handler – $20/hr – Forklift – Start ASAP – Norwell, MA

MATERIAL HANDLER

$20/hr

START ASAP

Norwell, MA

12pm – 8pm | Monday – Friday

We are hiring 2 Material Handlers with forklift experience for a warehouse position in Norwell, MA.

This is a temp-to-hire opportunity with a large international company.

THE JOB

• $20/hr starting pay

• Monday–Friday schedule

• 12pm – 8pm shift

• Overtime available at 1.5x pay

• Weekly pay (W2 position), pay one week in arrears

• Temp-to-hire opportunity

WHAT YOU NEED

• 1+ year warehouse experience

• Forklift experience required

• Able to lift 50+ lbs repeatedly

• High school diploma or GED

• Reliable and on time

This position is with a global company with 30,000+ employees worldwide and more than 100 years in business.

2 OPENINGS – HIRING NOW

Location: Norwell, MA

Easy commute from:

Brockton

Hanover

Rockland

Hingham

Scituate

South Shore MA

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program

• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

We're looking for team members who have the ability to work in any one of our departments, including Deli, Meat & Seafood, Bakery, Grocery, Produce & Floral, and our Front-End.

• Consistently provide excellent guest service, which includes:
• Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
• Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
• Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
• Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
• Present self in a professional manner, including adhering to uniform standards

To meet the needs of our stores, guests, and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

• A passion for providing extraordinary service
• At least 16 years of age

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required

As an Assistant General Manager at Wendy's, you'll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the entire restaurant team. We're counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values every day.

We get you. Here's what you can expect as an Assistant General Manager (AGM):

• Perks Medical, vision, dental, HSA, 401(k) with employer match, paid time off and free meals while working
• Career Growth The AGM role is designed to get you ready to be Wendy's next great General Manager. Want to run your very own store? We got you.
• Training We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy's

Responsibilities:

• Stand and move for most - if not all - of your shift.
• Use and understand restaurant equipment from a headset and grill to registers and computers.
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) as needed.

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

What we expect from you:

• Minimum of 1 year of experience leading people
• Demonstrated ability to lead and grow your team while managing operations in a fast-paced environment.
• A commitment to promoting proper procedures and a culture of food safety
• Flexible work availability

Real food. Real people. We are a proud equal opportunity employer - all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's has an ongoing need for this role

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

707 WEST CENTER STREET WEST BRIDGEWATER, MA 02379

FLSA Status: Exempt

Department: Food and Beverage Kitchen

Reports to: Chef De Cuisine & General Manager

Purpose:

The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.

The Chef is expected to work an average of 5055 hours per week.

Essential Duties:

-Creating and maintaining an upbeat, productive, and educational environment.

- Projecting a positive attitude.

- Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

- Providing ongoing training and constant improvement of product and workplace (i.e., safety,

sanitation and systems).

- Setting the pace and tone of the kitchen and overall restaurant through attitude,

initiative and drive.

- Providing feedback and direction to BOH employees, to continue ongoing development.

-Helping to develop a cohesive team and leading them to work toward the common goals of the

restaurant.

- Possessing a high level of initiative and drive to do whatever is necessary to build and run a

successful operation.

- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.

- Leading by example, taking an active role in cooking and supervising the line during dinner service.

- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.

- Establishing clear communications along all lines within the business.

Building the Business and Guest Base

- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.

- Making decisions based on what is best for the guest.

- Solving problems so that each guest will want to return.

-Working with the GM and front of house manager to train staff on product knowledge.

Quality of Operations

-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The

-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training

and development, security, safety, sanitation, and physical structure.

Specifically:

- Ensuring strict adherence to standards for food quality.

- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our

quality and believe in our concept.

- Ensuring all Health Department regulations are always enforced.

Cost Management and Profitability

The Chef is responsible for generating strong financial performance for the health of the restaurant and the

company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed

budgeted financial goals.

Specifically:

- Working proactively with the General Manager to maximize sales and optimize profits through the

management of food and labor costs.

- Food COGS goal of 28% or less.

- Total Kitchen Labor goal of 11%

- Analyzing weekly costs to ensure proactive management of controllable costs.

- Assuming full responsibility for:

- Monitoring daily BOH labor reports and minimizing overtime.

- Providing a monthly physical inventory

- Maintaining the valuations on your inventory using invoices from vendor

- Purchasing and Receiving

- Monitoring local vendors accordingly.

- Placing effective orders, based on sales, while simultaneously taking advantage of drop size

incentives.

- Proper receiving, rotation, storage, and handling of all food products.

Production

- Taking a hands-on approach and being directly involved in daily production.

- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of

labor, including:

- Daily prep counts.

- Weekly prep totals and weekly prep plans.

- Regular review of Product Mix (P-Mix) information.

Personnel

The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and

scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of

kitchen operations.

Specifically:

- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may

impact staffing needs.

- Keeping the GM informed of all staffing needs.

- Ensuring thorough and complete training of all employees, including kitchen operations, knife

safety, proper handling of product, use of chemicals, use of equipment, etc.

- Minimizing employee turnover.

- Providing coaching, mentoring and development to all employees as this is critical for the

success of the restaurant and the company.

- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous

development should include; menu engineering, systems development, training systems, vendor

negotiations and kitchen management.

- Providing consistent and frequent feedback to Sous Chef(s) and staff.

- Teaching and coaching staff daily.

- Holding BOH meetings to review specials, menu items and discuss kitchen issues.

- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.

- Producing an accurate forecast

Administration

- Overseeing the creation and implementation of all menus.

- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures

- Ensuring that performance reviews of all BOH employees are completed annually

Facility and Equipment

The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:

- Providing a daily walk through of the kitchen to determine areas needing attention or repair.

- Maintaining a running punch list of need to have as well as nice to have items which are

handled in a timely fashion as appropriate.

- Planning necessary upgrades in a timely, well thought out way.

- Calling appropriate repair companies

- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and

Maintenance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Compensation details: 75 Yearly Salary

PI152e172c56af-26289-39969973

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

Bachelor's degree OR one year of supervisory experience in a customer-facing role. Strong problem-solving skills. Inclusion & Diversity Awareness. Ability to show up in a fast-paced and challenging environment. Team building skills. Self-starter. Strong interpersonal and communication skills. Drive to achieve results. Adaptability / Flexibility. Multi-Tasking. Fashion Interest & Knowledge.

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program. Paid Time Off. Paid Volunteer Day per Year, allowing you to give back to your community. Merchandise Discount. Medical, Dental and Vision Insurance Available. Life and Disability Insurance. Associate Assistance Program. Paid Parental and Adoption Leave. 401(K) Savings Plan with Company Match. Training and Development Opportunities for Career Advancement, we believe in promoting from within.

AVON, MA

Position Purpose: Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.

AVON

MA

83620BR

Freight/Receiving

200079152

$20.50 - $21.50

Blufox is hiring Store Managers and we want you to join our team today! Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business.

Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in FL, TX, MA, NH, DC, TN, VA, MD, CT and expanding to other states. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers.

As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 150 locations across the US.

What are we looking for? The ideal candidate is a driven Sales leader with retail sales experience, aspiring for a long-term career and eager to be a part of our growing team! Experience selling Mobile is a huge plus.

As a manager, one of your primary duties will be to lead a team representatives promoting sales of all Xfinity services and products Internet, Mobile, Video, Home Security and Voice. You will develop expertise in Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. Not to mention you will be operating out of and responsible for one of our newly designed, fully branded, state of the art Xfinity store.

Benefits include:

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick and Personal Time OFF
• Opportunities for promotion- several store managers have been promoted to DM and other leadership positions from within the company.
• Comfortable, state-of-the-art workspace with break room, training rooms, etc.
• Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance.
• Annual \"Blufox Winners Circle\" trip to Mexico. Top Reps, Managers and DMs get an all expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.

Core responsibilities:

• Sales and Leadership
• Responsible for maximizing sales in your assigned retail location by leading a team of Representatives to achieve sales and compliance results.
• Leverage best practices for product positioning, account analysis, promotional offer use, retention tools, and overall customer sales and service expectations.
• Work with leadership to analyze the business of the retail location and implement practices to fulfill goals. These include helping in the recruitment and training of sales reps, managing key KPI's from the Sales Report and keeping high NPS scores.
• Implement weekly, monthly sales incentives to meet and exceed growth objectives.
• Follow best practices using the support of the Operations team to improve the cost-effectiveness of the operations.
• Manage inventory for mobile devices, core cable products and accessories.
• Follow and administer cash handling policies and procedures, exceptions reporting, etc.
• Works with team to ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Job Qualifications

High School or Equivalent

3-5 years of sales experience preferred

Wireless/Cable/Retail sales experience preferred

Job Type: Full-time

Pay: $65,000.00 - $85,000 per year

Job Description

Are you a high energy, outgoing person who loves to help others and work as part of a team? Are you interested in starting a career in retail? Do you thrive in fast paced environments?

Then you may be the perfect addition to our team!

What We Offer:

* Competitive Wages

* Work today, get paid tomorrow through our earned wage access program*

* 401K with Company Match

* Team Member Discounts

* Flexible Scheduling

* Tuition Reimbursement

* Employee Assistance Program

* Additional benefits for FT team members

Retail Sales Associates provide an exceptional customer shopping experience by greeting our guests and keeping our stores in-stock, clean and organized. As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United States.

Here are some of the tasks you will complete here:

* We like to make sure all Guests are greeted with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!

* Operating the cash register in an efficient manner

* Ability to adjust to whatever's thrown your way, the environment here is fast paced (no 2 days are alike, that's what keeps it fun)

* Brewing coffee, stocking shelves, coolers, and freezers

* We love to keep a clean store. We work as a team and do our part to maintain impeccable standards.

We take great pride in the important role we play in the communities we serve. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.

If you have a passion for delivering exceptional Customer Service, then we'd love to meet you. The rest can be taught!

Requirements

Minimum Education: N/A

Preferred Education: High School or GED

Minimum Experience: N/A

Preferred Experience: 3-6 months retail or guest service restaurant

Preferred Licenses/ Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory

Soft Skills:

* Comfortable talking and interacting with guests and team members

* High energy

* Ability to move from one activity to another quickly

* Team oriented; willing to give extra effort to help others

* Computer skills are helpful

Scheduling: This position may be available as a part time or full-time role and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Hours & Conditions: Part-time (up to 29 hours), Full-time (30-40 hours)

Travel: 5%. May be asked to work in other nearby stores occasionally.

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other: Specialized attire required in food establishments

* Some restrictions apply. Please review the terms and conditions of our earned wage access program for details.

$15.50-$17.50

Wage

$15.50-$17.50