Jobs in Riverview Fl Flexible

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley: Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveriesany delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.

What You'll Do:

Delivery Recovery & Issue Resolution:

• Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
• Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
• Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
• Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
• Track recovery requests accurately across various RFC-specific systems and databases.
• Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.

VIP & Escalation Support:

• Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
• Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
• Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
• Process recovery requests strictly within established response time windows to minimize customer wait times.
• Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
• Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).

Cross-Functional Operations & Multi-Channel Support:

• Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
• Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
• Execute escalation management protocols effectively when issues exceed standard resolution parameters.
• Maintain a proactive service model focused on issue prevention rather than just reaction.
• Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
• Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.

Store & Customer Partnership:

• Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
• Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
• Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
• Complete any additional tasks or special projects assigned by management to support operational goals.

What You Bring:

• Legally authorized to work in the US
• At least 18 years old
• 1-2 years' experience in fast-paced environments, bilingual preferred
• Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
• Strong problem-solving skills, attention to detail while working in a fast-paced environment
• Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
• Ability to work flexible hours, including weekends and holidays. Shifts may vary depending on schedule and business needs: Tuesday-Saturday: 7:30 am to 4:30 pm and/or 10 am to 7 pm
• Maintain reliable attendance
• Thrive in a team environment

What's In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.

Employment Type: 1099 / Independent Contractor Location: Remote (U.S. Based Only)

This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume.

• Book loads through broker networks and load boards
• Negotiate competitive rates
• Coordinate pickups, deliveries, tracking, and paperwork
• Communicate professionally with both drivers and brokers
• Manage your workflow independently

• Must currently reside in the U.S.
• Laptop or desktop computer
• High-speed internet connection
• Professional phone / headset
• Organized, dependable, and self-motivated

Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required.

• Training resources and support systems
• Workflow templates and operational guidance
• Options for sourcing owner-operators to dispatch
• Structured performance incentive program based on results (not a guaranteed or upfront bonus)

People who:

• Prefer commission-based income with high earning potential
• Can stay organized without supervision
• Want to control their schedule and growth

Submit your application or response through the platform where this listing is posted. A brief screening will follow to confirm fit and onboarding readiness.

Physical Therapist Career Opportunity

Join a Team That Puts Your Passion for Care First

Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment.

A Glimpse into Our World

Whether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, make us truly remarkable.

Our Commitment to You

Our benefits are designed to support your well-being and start on day one:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities for your professional advancement.
• Company-matching 401(k) and employee stock purchase plans for a secure financial future.
• Flexible spending and health savings accounts tailored to your unique needs.
• A community of individuals passionate about what they do.

Be the Physical Therapist You've Always Aspired to Be

Your journey involves:

• Providing direct inpatient care to patients in need of physical therapy.
• Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.
• Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.
• Celebrating every victory along the way.

Qualifications

• Current licensure or certification as required by state regulations.
• CPR certification.
• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.

We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

Call Center Representative

Customer Service | Business Development

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have a 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.

Job Description

Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.

Essential Functions

• Follow up on distributed leads
• Generate store traffic and contribute to the market's success
• Handle customer inquiries both by phone and text
• Support sales force by generating sales leads
• Follow communication scripts when handling different topics
• Research required information using available resources
• Provide customers with product and service information
• Candidates should be able to take feedback and criticism to improve productivity and character

Competencies

• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory ResponsibilityThis position has no supervisory responsibilities.

Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

Must be able to sit for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Position Type/Expected Hours of WorkThis is a full-time position.

TravelNo travel is expected for this position.

Required Education and Experience

• High School diploma or GED

Preferred Education and Experience

• Previous office experience
• Proficient in Microsoft Office
• Knowledge of customer service principles and practices
• Experience in a call center or customer service environment
• Data entry and typing skills (including 10 key)

Essentials

• Positive attitude
• High school diploma or equivalent; college degree preferred
• Minimum two years of related work experience
• Effective communication skills
• Interest and understanding of technology products and services
• Business ownership mentality

Compensation

• The highest in the wireless industry

• Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
• Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

• Rescue patients and deliver emergency care from the back of a helicopter
• Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
• Provide relief and assistance in areas ravaged by catastrophic natural disasters
• Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

• Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
• Operate, test and repair all Navy diving equipment
• Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
• Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems

• Special Operations Independent Duty Corpsman Pipeline (121 weeks)
  Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
• Search and Rescue Medical Tech Pipeline (27 weeks)
  Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
• Medical Deep Sea Diving Tech Pipeline (28 weeks)
  Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.

• Vision correctable to 20/20
• Normal color perception
• Pass a physical examination
• 28 years of age or younger
• U.S. citizen eligible for security clearance

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

1. Handle high amounts of incoming calls
2. Produce sales leads
3. Identify and evaluate customers' needs to deliver satisfaction
4. Build sustainable relationships of trust through open and interactive discussion
5. Provide accurate, valid and comprehensive information by using the right methods/tools
6. Reach personal/customer service team sales targets and call handling quotas
7. Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
8. Keep records of customer interactions, process customer accounts, and file documents
9. Follow communication procedures, guidelines, and policies
10. Go the extra mile to engage customers

• Some proven customer support experience or experience as a client service representative
• Track record of not just reaching, but exceeding quota requirements
• Strong phone administration skills and active listening capabilities
• Experience with CRM systems and practices
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• High school degree

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer-focused, mission-driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producershelping them navigate their workers compensation needs with confidence and care.

As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You'll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem-solving, teamwork, and continuous improvement.

At MEM, we believe in caring for our customersand equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid-friendly, remote-first approach gives you the flexibility to do your best work while contributing meaningfully to our mission.

• Deliver outstanding customer experiences by responding promptly, accurately, and professionally across all communication channelsstriving for single-contact resolution whenever possible.
• Leverage tools, systems, and resources effectively to provide caring, well-informed service to customers, producers, and internal partners.
• Perform compliant policy administration, including processing policy changes, updating contact information, and setting up payment plans in accordance with state statutes and regulatory requirements.
• Build collaborative relationships across teamsfollowing through on commitments, sharing knowledge, and contributing to a consistent, high-quality service experience.
• Maintain timely workflow management, ensuring Level I tasks are processed within established service level expectations and keeping teammates and leaders informed of progress.
• Exercise judgment and escalate when needed, involving leadership appropriately to help resolve complex or sensitive inquiries.
• Promote and practice responsible use of company resources, aligning actions with company policies and efficiency goals.
• Share insights for continuous improvement, identifying opportunities that improve processes, service experiences, and value for customers and partners.
• Engage in ongoing learning, including training on workers compensation insurance, company systems, and industry best practices.
• Work effectively in a remote-first, hybrid environment, meeting availability expectations and demonstrating reliable, professional communication.
• Perform other duties as assigned.

• Education: Bachelor's degree preferred (or a combination of education and relevant experience).

• Certifications: Registered Workers Compensation Specialist (RWCS) designation required within 12 months (provided by MEM).

• Licenses: Valid driver's license required.

• Experience: 13 years in a customer service role; insurance experience preferred.

At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other's growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

• Health Plans: Medical, Dental, and Vision Includes fertility benefits, fully paid preventative care, and adult orthodontia.

• Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

• Wellness and Recognition Program: Employer-paid incentives for employees and spouses.

• Flexible Spending Account and Dependent Care options

• Health Savings Account: Generous employer contribution.

• Time Away from Work: Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

• Employee Assistance Programs

• 401k Retirement Plan: Employer match and profit sharing.

• Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether you've been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!

• Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life.
• No Experience? No Problem! Comprehensive training is provided to set you up for success.
• Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.

• Participate in research studies that contribute to meaningful outcomes.
• Enjoy the freedom of remote work while building your career.

This role is your chance to turn your skills into income while working in an environment that's convenient and accommodating. Don't wait take the first step toward a rewarding work-from-home career today!

Apply now and start building the flexible, fulfilling future you deserve.

• Computer with internet access
• Quiet work space away from distractions
• Must be able and comfortable to working in an environment without immediate supervision
• Ability to read, understand, and follow oral and written instructions.
• Data entry or administrative assistant experience is not needed but can be a bonus
• We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn

To get started, these are the essential elements you'll need!

• LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
• Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.

• Work when you want
• Earn cash working part time or full time.
• Learn new skills that you can take anywhere.
• No degree required
• Supplement your existing job. No need to quit your current job, unless you really hate it.
• Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Administrative Assistant and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

This is a full-time position that would be working regular business hours, reporting to the local branch office in St. Petersburg, FL (not remote).

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Our Administrative Assistants are the heart of our property management operations, making a significant impact through:

• Provide crucial administrative support to the property management team, ensuring smooth day-to-day operations.
• Act as a central point of contact for internal and external communications, handling inquiries and coordinating information flow.
• Maintain accurate records, prepare reports, and assist with documentation to support effective property management.
• Manage calendars, schedule appointments, and coordinate meetings to optimize the team's productivity.
• Build positive relationships with clients, tenants, and vendors, demonstrating a commitment to excellent customer service.