Jobs in Reunion Florida
134 positions found — Page 12
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Manager, BPO Supplier Performance Management
Salary not disclosed
Job Summary The Manager, Supplier Performance Management is a member of the Corporate Procurement team supporting the oversight of 1–2 key Business Process Outsourcing (BPO) suppliers.
This role is critical in ensuring vendor performance meets established service level agreements (SLAs), contractual obligations, and continuous improvement goals.
The role is a pivotal part of the Procurement lifecycle ensuring effective contract performance, identifying and mitigating third party risk, and fostering strong relationships with our most strategic suppliers.
Expected Contributions Supplier Relationship Management Act as the day-to-day liaison for 1–2 BPO suppliers, fostering positive and productive working relationships.
Develop strong relationships between the VMO, key suppliers personnel, and business stakeholders to foster collaboration and mutual success; create one enterprise voice for multi-service suppliers and MSPs.
Organize and facilitate monthly operational reviews and quarterly business reviews (QBRs) with suppliers and internal stakeholders.
Prepare and distribute meeting agendas, performance dashboards, minutes, and follow-up actions.
Drive process improvements to resolve issues, conduct joint strategic planning, enhance efficiency, cost savings, and risk management.
Supplier Performance Management Track, analyze, and report on supplier service level performance against agreed SLAs and KPIs.
Own escalations and involve stakeholders to drive root cause analyses and solutions to urgent, high exposure issues and events.
Drive stakeholder agreement and commitment to remediation plans.
Ensure deliverables and obligations are reviewed and approved by MVW business leads.
Facilitate supplier Performance Assessments on a quarterly basis.
Track and monitor improvement plans and other action items.
Supplier Contract & Risk Management Validate and manage invoices and monitor compliance with contractual obligations and resolve any disputes efficiently.
Collaborate with Contract Management colleagues to manage contract changes / revisions, draft and implement SLAs and resolve contract issues
- including negotiation and collection of credits as applicable.
Manage post-contracting processes including resource/demand management, service requests authorization, and renewal/exit strategy & planning Collaborate with TPRM and Risk Domain colleagues, such as Finance, IT Security, Privacy, and Risk Management to identify and mitigate risks associated with key supplier agreements.
Candidate Profile: Education Bachelor’s degree, in Business Administration, Supply Chain Management, Economics or related field, or commensurate experience required.
Experience 3+ years of experience in vendor management, procurement, or a related field.
Familiarity with vendor governance frameworks and BPO environments.
Experience using vendor management platforms.
Excellent leadership, communication, and stakeholder management skills.
Proven ability to manage complex negotiations and resolve disputes effectively.
Strong analytical and problem-solving skills.
Skills and Attributes Strong experience leading core strategic supplier relationships, pulling together various stakeholders across services and functions to create one enterprise voice in the relationship.
Proven experience working with cross-functional teams, including Legal, Finance, Tax, and IT stakeholders in a large corporate environment.
Proficiency in contract management software (CLM) and other productivity tools (e.g., Microsoft Office, SharePoint).
Ability to lead a team, evaluate competing objectives, and prioritize multiple projects in a fast-paced environment with attention to detail.
#LI-JC1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This role is critical in ensuring vendor performance meets established service level agreements (SLAs), contractual obligations, and continuous improvement goals.
The role is a pivotal part of the Procurement lifecycle ensuring effective contract performance, identifying and mitigating third party risk, and fostering strong relationships with our most strategic suppliers.
Expected Contributions Supplier Relationship Management Act as the day-to-day liaison for 1–2 BPO suppliers, fostering positive and productive working relationships.
Develop strong relationships between the VMO, key suppliers personnel, and business stakeholders to foster collaboration and mutual success; create one enterprise voice for multi-service suppliers and MSPs.
Organize and facilitate monthly operational reviews and quarterly business reviews (QBRs) with suppliers and internal stakeholders.
Prepare and distribute meeting agendas, performance dashboards, minutes, and follow-up actions.
Drive process improvements to resolve issues, conduct joint strategic planning, enhance efficiency, cost savings, and risk management.
Supplier Performance Management Track, analyze, and report on supplier service level performance against agreed SLAs and KPIs.
Own escalations and involve stakeholders to drive root cause analyses and solutions to urgent, high exposure issues and events.
Drive stakeholder agreement and commitment to remediation plans.
Ensure deliverables and obligations are reviewed and approved by MVW business leads.
Facilitate supplier Performance Assessments on a quarterly basis.
Track and monitor improvement plans and other action items.
Supplier Contract & Risk Management Validate and manage invoices and monitor compliance with contractual obligations and resolve any disputes efficiently.
Collaborate with Contract Management colleagues to manage contract changes / revisions, draft and implement SLAs and resolve contract issues
- including negotiation and collection of credits as applicable.
Manage post-contracting processes including resource/demand management, service requests authorization, and renewal/exit strategy & planning Collaborate with TPRM and Risk Domain colleagues, such as Finance, IT Security, Privacy, and Risk Management to identify and mitigate risks associated with key supplier agreements.
Candidate Profile: Education Bachelor’s degree, in Business Administration, Supply Chain Management, Economics or related field, or commensurate experience required.
Experience 3+ years of experience in vendor management, procurement, or a related field.
Familiarity with vendor governance frameworks and BPO environments.
Experience using vendor management platforms.
Excellent leadership, communication, and stakeholder management skills.
Proven ability to manage complex negotiations and resolve disputes effectively.
Strong analytical and problem-solving skills.
Skills and Attributes Strong experience leading core strategic supplier relationships, pulling together various stakeholders across services and functions to create one enterprise voice in the relationship.
Proven experience working with cross-functional teams, including Legal, Finance, Tax, and IT stakeholders in a large corporate environment.
Proficiency in contract management software (CLM) and other productivity tools (e.g., Microsoft Office, SharePoint).
Ability to lead a team, evaluate competing objectives, and prioritize multiple projects in a fast-paced environment with attention to detail.
#LI-JC1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
In House Vacation Sales Concierge (RSVP Team)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Management Development Program (MDP) - Resort Operations
🏢 Marriott Vacations Worldwide
Salary not disclosed
Resort Operations: Management Development Program Our Company Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year.
Each vacation ownership product provides access to a variety of usage options — from an internal collection and an external exchange network of resorts; to hotels around the world; cruises, adventure travel, guided tours and more.
Our Culture We are devoted to the personal development of associates.
Our business is built on establishing long-lasting relationships with our customers.
We hold ourselves to the highest moral and ethical standards.
We champion innovation.
“We” always supersedes “me.” A strong focus on our responsibility of environmental sustainability and community involvement.
Job Description Summary Offered at U.S.
based resorts, the Management Development Program (MDP) is an intensive immersion program offering participants work experience throughout a resort.
Working in a resort and with site leadership, participants will have the opportunity to develop and demonstrate their leadership, management and hospitality skills.
This position is a Non-Exempt Management position and will be paid an hourly rate with overtime paid in accordance with state and federal law.
A valid driver's license may be required with at least one year of clean driving history based on location.
Hourly range is from $25.00/hour to $27.41/hour based on location.
Program Overview The Management Development Program offers a combination of learning activities, task-based assignments, practical work experience, and the ability to practice and develop leadership skills.
Participants will also be partnered with a dedicated mentor/sponsor who will assist them with navigating the program.
12-month program rotating through multiple departments to ensure a comprehensive understanding of resort operations.
Departments may include – Front Office, Housekeeping, Recreation, Safety & Security, Food & Beverage and Facilities.
Curriculum contains department focused checklists with weekly focus areas.
Opportunity to interact with owners, guests and associates while building operational expertise.
Program Requirements Candidates will need to earn a bachelor’s degree by the time they begin the program.
Preferred degree in Hospitality or Hotel/Restaurant Management.
Business and Hospitality minor will also be considered Candidates should be recent graduates within the current semester or up to two years post-graduation Prior hospitality or resort operations experience preferred Program Locations East Region Branson, MO Hilton Head Island, SC Williamsburg, VA Florida Region Ft.
Lauderdale, FL Marco Island, FL Miami, FL Orlando, FL West Palm Beach, FL St.
Thomas, USVI Hawaii Region Kapolei, HI Koloa, HI Lahaina, HI West Region Escondido, CA Newport Coast, CA Palm Desert, CA South Lake Tahoe, CA Scottsdale, AZ Sedona, AZ San Antonio, TX Perks and Benefits Discounts and perks at Marriott International and Marriott Vacations Worldwide brands for associates, friends, and family Comprehensive benefits package including medical, dental, vision, 401(k) Relocation assistance where applicable Competitive Salary and Sign on Bonus (vary by location) No deadline to submit an application due to ongoing application acceptance.
#uni Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Each vacation ownership product provides access to a variety of usage options — from an internal collection and an external exchange network of resorts; to hotels around the world; cruises, adventure travel, guided tours and more.
Our Culture We are devoted to the personal development of associates.
Our business is built on establishing long-lasting relationships with our customers.
We hold ourselves to the highest moral and ethical standards.
We champion innovation.
“We” always supersedes “me.” A strong focus on our responsibility of environmental sustainability and community involvement.
Job Description Summary Offered at U.S.
based resorts, the Management Development Program (MDP) is an intensive immersion program offering participants work experience throughout a resort.
Working in a resort and with site leadership, participants will have the opportunity to develop and demonstrate their leadership, management and hospitality skills.
This position is a Non-Exempt Management position and will be paid an hourly rate with overtime paid in accordance with state and federal law.
A valid driver's license may be required with at least one year of clean driving history based on location.
Hourly range is from $25.00/hour to $27.41/hour based on location.
Program Overview The Management Development Program offers a combination of learning activities, task-based assignments, practical work experience, and the ability to practice and develop leadership skills.
Participants will also be partnered with a dedicated mentor/sponsor who will assist them with navigating the program.
12-month program rotating through multiple departments to ensure a comprehensive understanding of resort operations.
Departments may include – Front Office, Housekeeping, Recreation, Safety & Security, Food & Beverage and Facilities.
Curriculum contains department focused checklists with weekly focus areas.
Opportunity to interact with owners, guests and associates while building operational expertise.
Program Requirements Candidates will need to earn a bachelor’s degree by the time they begin the program.
Preferred degree in Hospitality or Hotel/Restaurant Management.
Business and Hospitality minor will also be considered Candidates should be recent graduates within the current semester or up to two years post-graduation Prior hospitality or resort operations experience preferred Program Locations East Region Branson, MO Hilton Head Island, SC Williamsburg, VA Florida Region Ft.
Lauderdale, FL Marco Island, FL Miami, FL Orlando, FL West Palm Beach, FL St.
Thomas, USVI Hawaii Region Kapolei, HI Koloa, HI Lahaina, HI West Region Escondido, CA Newport Coast, CA Palm Desert, CA South Lake Tahoe, CA Scottsdale, AZ Sedona, AZ San Antonio, TX Perks and Benefits Discounts and perks at Marriott International and Marriott Vacations Worldwide brands for associates, friends, and family Comprehensive benefits package including medical, dental, vision, 401(k) Relocation assistance where applicable Competitive Salary and Sign on Bonus (vary by location) No deadline to submit an application due to ongoing application acceptance.
#uni Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Area VP Resort Operations - South FL & Caribbean
🏢 Marriott Vacations Worldwide
Salary not disclosed
Relocation Benefits Available Position Summary Functions as strategic business leader of a designated Market consisting of several resort properties.
Primary areas of responsibility include leading teams with purview over hotel/resort operations, association governance and compliance, delivery against financial targets, physical asset management, workforce management, and leadership development.
Works with Regional Vice President, General Managers, and other business partners to develop and implement strategies to ensure resorts meet brand standards, targets guest/owner needs, ensures associate satisfaction; and focuses on growing revenues and maximizes financial performance.
Develops and implements market-wide strategies that deliver products and services to meet or exceed the needs and expectations of owners, guests, and associates.
Responsible for the overall strategy and outcomes for the relationship with the Homeowners’ Associations and Owners to include the HOA Board of Directors.
Expected Contributions CORE WORK ACTIVITIES Managing Profitability and Operational Budgets Lead and facilitate the delivery of sustainable business results against growth and profitability objectives.
Supports operations teams in their focus on the critical components of operations to drive guest satisfaction and the desired financial results.
Reviews of financial reports and statements to determine how operations is performing against budget.
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
Works with direct reports to determine areas of concern and establish ways to improve the department’s financial performance.
Strives to meet and exceed financial goals without compromising guest or associate satisfaction.
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
Managing Property Operations Ensure strategies and actions to exceed guest expectations and deliver high quality products and services are in place to create owner loyalty and guest satisfaction.
Strive to deliver excellent service in all touchpoints.
Identify service improvements, anticipate challenges, and create competitive breakthrough strategies and initiatives are implemented and communicates follow-up actions to team as necessary.
Ensure core elements of the service strategy are in place to produce the desired results.
Tours properties on a regular basis speaking with associates, owners, and guests to understand business needs and assess operational opportunities.
Travel 60% South Florida & Caribbean Leading Property Operations Teams Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Establishes a vision for product and service delivery and champions the process to ensure alignment amongst the property leadership teams.
Set priorities and drive results through effective organizational management and processes utilizing reliable tools and leveraging resources to include other parts of the organization.
Promote an organizational environment that rapidly assimilates new information to improve business performance through assertive leadership and create a culture of candor.
Maintains high performance levels by assisting property leadership in the hiring of the best, coaching & developing, ensuring everyone understands the expected contributions, addressing performance issues and aligning performance and rewards.
Ensures associates are treated fairly and equitably.
Conducting Human Resources Activities Hire, retain and continually develop diverse, high-caliber talent that makes a strong positive impact on the organization.
Anticipate future talent needs based on business plans.
Develop plans to address skill and resource gaps.
Drives leadership development and human capital strategies to develop and support overall business needs.
Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
Ensures effective and rewarding associate recognition programs are in place.
Ensures effective orientation program for associates to receive the appropriate new hire training to successfully perform their job and that promotes engagement and retention.
Ensure associates understand Company, Resort and Departmental expectations and parameters.
Communicates performance expectations in accordance with job descriptions for each position.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate engagement results to identify and address associate problems or concerns.
Observes service behaviors of associates and provides feedback to property leadership.
Use all available on the job training tools to train new associates and provide follow-up training as necessary.
Ensure associates are cross trained to support successful daily operations.
Schedules associates to business demands and tracks associate time and attendance.
Participates in associate progressive discipline procedures.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements, or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Owner Service
- Skill in anticipating and assessing needs, actively looking for ways to help, exceeding expectations for service, and evaluating satisfaction for owners.
General Property Operations
- Knowledge of the operating principles and practices of all property-specific functions to support successful operations of the overall property (e.g., Front Office, Activities, Housekeeping, Food and Beverage, Retail, Loss Prevention and Engineering/Maintenance).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way, that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Candidate Profile Education and Experience Preferred 4-year bachelor's degree in Business Administration, Resort and Restaurant Management, or related major; 6 years’ experience with progressive responsibility, leading other leaders in hospitality management operations.
Multi-property experience required Vacation ownership experience strongly preferred #LI-SW1 #imvwcorp Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Primary areas of responsibility include leading teams with purview over hotel/resort operations, association governance and compliance, delivery against financial targets, physical asset management, workforce management, and leadership development.
Works with Regional Vice President, General Managers, and other business partners to develop and implement strategies to ensure resorts meet brand standards, targets guest/owner needs, ensures associate satisfaction; and focuses on growing revenues and maximizes financial performance.
Develops and implements market-wide strategies that deliver products and services to meet or exceed the needs and expectations of owners, guests, and associates.
Responsible for the overall strategy and outcomes for the relationship with the Homeowners’ Associations and Owners to include the HOA Board of Directors.
Expected Contributions CORE WORK ACTIVITIES Managing Profitability and Operational Budgets Lead and facilitate the delivery of sustainable business results against growth and profitability objectives.
Supports operations teams in their focus on the critical components of operations to drive guest satisfaction and the desired financial results.
Reviews of financial reports and statements to determine how operations is performing against budget.
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
Works with direct reports to determine areas of concern and establish ways to improve the department’s financial performance.
Strives to meet and exceed financial goals without compromising guest or associate satisfaction.
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
Managing Property Operations Ensure strategies and actions to exceed guest expectations and deliver high quality products and services are in place to create owner loyalty and guest satisfaction.
Strive to deliver excellent service in all touchpoints.
Identify service improvements, anticipate challenges, and create competitive breakthrough strategies and initiatives are implemented and communicates follow-up actions to team as necessary.
Ensure core elements of the service strategy are in place to produce the desired results.
Tours properties on a regular basis speaking with associates, owners, and guests to understand business needs and assess operational opportunities.
Travel 60% South Florida & Caribbean Leading Property Operations Teams Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Establishes a vision for product and service delivery and champions the process to ensure alignment amongst the property leadership teams.
Set priorities and drive results through effective organizational management and processes utilizing reliable tools and leveraging resources to include other parts of the organization.
Promote an organizational environment that rapidly assimilates new information to improve business performance through assertive leadership and create a culture of candor.
Maintains high performance levels by assisting property leadership in the hiring of the best, coaching & developing, ensuring everyone understands the expected contributions, addressing performance issues and aligning performance and rewards.
Ensures associates are treated fairly and equitably.
Conducting Human Resources Activities Hire, retain and continually develop diverse, high-caliber talent that makes a strong positive impact on the organization.
Anticipate future talent needs based on business plans.
Develop plans to address skill and resource gaps.
Drives leadership development and human capital strategies to develop and support overall business needs.
Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
Ensures effective and rewarding associate recognition programs are in place.
Ensures effective orientation program for associates to receive the appropriate new hire training to successfully perform their job and that promotes engagement and retention.
Ensure associates understand Company, Resort and Departmental expectations and parameters.
Communicates performance expectations in accordance with job descriptions for each position.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate engagement results to identify and address associate problems or concerns.
Observes service behaviors of associates and provides feedback to property leadership.
Use all available on the job training tools to train new associates and provide follow-up training as necessary.
Ensure associates are cross trained to support successful daily operations.
Schedules associates to business demands and tracks associate time and attendance.
Participates in associate progressive discipline procedures.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements, or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Owner Service
- Skill in anticipating and assessing needs, actively looking for ways to help, exceeding expectations for service, and evaluating satisfaction for owners.
General Property Operations
- Knowledge of the operating principles and practices of all property-specific functions to support successful operations of the overall property (e.g., Front Office, Activities, Housekeeping, Food and Beverage, Retail, Loss Prevention and Engineering/Maintenance).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way, that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Candidate Profile Education and Experience Preferred 4-year bachelor's degree in Business Administration, Resort and Restaurant Management, or related major; 6 years’ experience with progressive responsibility, leading other leaders in hospitality management operations.
Multi-property experience required Vacation ownership experience strongly preferred #LI-SW1 #imvwcorp Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
In House Vacation Sales Concierge (Specialty Team)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Experienced Mothers Wanted - Make a Life Changing Impact and Earn $60,000+
Salary not disclosed
Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+
Newborn Advantage Surrogacy is seeking qualified women to become gestational surrogates and help intended parents grow their families. As a gestational surrogate, you will carry a pregnancy created through IVF for intended parents, with no genetic connection to you.
Surrogates receive competitive compensation starting at $60,000+, with additional payments included throughout the surrogacy journey that are designed to support and benefit you. We would love to connect and share more details about this meaningful opportunity.
Eligibility Requirements
- Between 21 and 40 years of age
- Maintain a healthy lifestyle and meet clinic BMI guidelines (30 or below)
- Non-smoker
- Have had at least one healthy, full-term, uncomplicated pregnancy and delivery
- Free of sexually transmitted diseases
- Willing to complete medical, psychological, and background screenings
- Reside in the United States and attend required medical appointments
- Be raising your child(ren) in a stable home environment
About Us
Newborn Advantage Surrogacy is a boutique, mother–daughter led agency with over 20 years of experience supporting both intended parents and surrogates through every step of the surrogacy journey. We offer a truly hands-on, white-glove experience, providing personalized care, direct communication, and dedicated support throughout each surrogate's journey. You are never just a number—your experience, comfort, and well-being always come first.
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Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+
🏢 Newborn Advantage Surrogacy
Salary not disclosed
Compensated Surrogacy Opportunity - Make a Life Changing Impact and Earn $60,000+
Newborn Advantage Surrogacy is seeking qualified women to become gestational surrogates and help intended parents grow their families. As a gestational surrogate, you will carry a pregnancy created through IVF for intended parents, with no genetic connection to you.
Surrogates receive competitive compensation starting at $60,000+, with additional payments included throughout the surrogacy journey that are designed to support and benefit you. We would love to connect and share more details about this meaningful opportunity.
Eligibility Requirements
- Between 21 and 40 years of age
- Maintain a healthy lifestyle and meet clinic BMI guidelines (30 or below)
- Non-smoker
- Have had at least one healthy, full-term, uncomplicated pregnancy and delivery
- Free of sexually transmitted diseases
- Willing to complete medical, psychological, and background screenings
- Reside in the United States and attend required medical appointments
- Be raising your child(ren) in a stable home environment
About Us
Newborn Advantage Surrogacy is a boutique, mother–daughter led agency with over 20 years of experience supporting both intended parents and surrogates through every step of the surrogacy journey. We offer a truly hands-on, white-glove experience, providing personalized care, direct communication, and dedicated support throughout each surrogate's journey. You are never just a number—your experience, comfort, and well-being always come first.
Not Specified
Residential Youth Caregiver - Relocation to Hershey, PA Required
Salary not disclosed
Description:
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.
Responsibilities include:
- Providing daily supervision and mentorship
- Managing household routines and student schedules
- Administering medications and ensuring student wellness
- Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
- Leading daily devotions and accompanying students to Sunday Chapel
- Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:
- Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
- Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
- Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications include:
- Experience working or volunteering with youth
- This is a two-person role for couples legally married for at least two years
- Both spouses must be age 27 or older
- No more than three dependent children may reside in the student home
- Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
- Pet limitations: only fish and one dog of approved breeds allowed
- Valid U.S. driver’s license and ability to become certified to drive student home vans
- Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
- High school diploma or GED required
- Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
permanent
Emergency Medicine Nocturnist in Kissimmee, FL
Salary not disclosed
Are you a night owl? TeamHealth is seeking a board-certified/board-eligible emergency medicine (EM) physician to join our dynamic team at AdventHealth Celebration in Kissimmee, Florida, as a dedicated nocturnist.
Located just 30 minutes south of downtown Orlando, this facility is an integral part of the AdventHealth system, offering a collaborative and innovative environment for healthcare professionals.
About the Opportunity Facility: state-of-the-art, 55-bed ED equipped with advanced diagnostic and treatment technologies Patient Volume: 70,000+ annual ED visits Acuity: moderate to high, including complex medical cases Advanced Technology: utilization of EPIC electronic medical records system Specialist Support: comprehensive specialist availability, including obstetrics Interested in learning more? Apply today.
California Applicant Privacy Act:
Located just 30 minutes south of downtown Orlando, this facility is an integral part of the AdventHealth system, offering a collaborative and innovative environment for healthcare professionals.
About the Opportunity Facility: state-of-the-art, 55-bed ED equipped with advanced diagnostic and treatment technologies Patient Volume: 70,000+ annual ED visits Acuity: moderate to high, including complex medical cases Advanced Technology: utilization of EPIC electronic medical records system Specialist Support: comprehensive specialist availability, including obstetrics Interested in learning more? Apply today.
California Applicant Privacy Act:
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Sales Executive FTB - Sheraton Vistana Villages
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
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