Jobs in Redding Ridge Connecticut

Admin Assistant

2yr contract

Hybrid - Ridgefield, CT (min. 1-2 days onsite each week)

We are working with an exciting client, and more specifically there go to market team as they are looking to grow the administrative support available!

This position will be looking to kick off beginning of April.

Responsibilities:

Provides administrative support within various departments. This support may include, but not limited to: data entry, coordination of conference rooms and meetings, travel arrangements, records retention and file management, inputting and tracking purchase orders, and invoices through the internal system, ordering and managing departmental supplies, expense report reconciliation, training class support, and general staff support.

Background, Skillset and Software's:

• Bachelor degree and ideally 2-5yrs of experience
• Proficient in MS Word, Excel, Powerpoint, and Outlook.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• High degree of initiative, accountability, accuracy, problem solving ability and follow-up skills.
• Strong customer service skills and the ability to maintain confidentiality.
• Software skillset - SAP (In particular for PO creation), Concur (expense claims) and Docusign

• Regular attendance at assigned location; may include the A/Z fabrication facility or other project sites;
• Works on systems that include Heating Hot Water, Chilled Water, Steam, Condensate, Compressed Air, Process Fluids, Chemical, Fuel Oil, Gasses, and other related systems;
• Works with materials that include carbon steel, stainless steel, plastics, fiberglass, copper, (brazed, soft soldered and pro-press);
• Clamp, hold, tack-weld, heat-bend, grind or bolt component parts to obtain required configurations and positions for welding.
• Remove rough spots from work pieces, using portable grinders, hand files, or scrapers.
• Chip or grind off excess weld, slag, or spatter, using hand scrapers or power chippers, portable grinders, or arc-cutting equipment.
• Weld pipe and components in flat, vertical, or overhead positions using open root butt weld, socket weld and/or fillet weld.
• Operate manual or semi-automatic welding equipment to fuse metal segments, using processes such as gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding, and submerged arc welding.
• Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.
• Ignite torches or start power supplies and strike arcs by touching electrodes to metals being welded, completing electrical circuits.
• Examine work pieces for defects and measures work pieces with straightedges or templates to ensure conformance with specifications.
• Prepare all material surfaces to be welded, ensuring that there is no loose or thick scale, slag, rust, moisture, grease, or other foreignmatter.
• Monitor the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
• Select and install torches, torch tips, filler rods, and flux, according to welding chart specifications or types and thicknesses of metals.
• Fill holes, and increase the size of metal parts.
• Detect faulty operation of equipment or defective materials and notify supervisors.
• Determine required equipment and welding methods, applying knowledge of metallurgy, geometry, and welding techniques.
• Connect and turn regulator valves to activate and adjust gas flow and pressure so that desired flames are obtained.
• Lay out, position, align, and secure parts and assemblies prior to assembly, using straightedges, combination squares, calipers, and rulers.
• Repair products by dismantling, straightening, reshaping, and reassembling parts, using cutting torches, straightening presses, and hand tools.
• Clean or degrease parts, using wire brushes, portable grinders, or chemical baths.
• Mark or tag material with proper job number, piece marks, and other identifying marks as required.
• Position and secure work pieces, using hoists, cranes, wire, and banding machines or hand tools.
• Analyze engineering drawings, blueprints, specifications, sketches, work orders, and material safety data sheets to plan layout, assembly, and welding operations.
• Dismantle metal assemblies or cut scrap metal, using thermal-cutting equipment such as flame-cutting torches or plasma-arc equipment.
• Preheat work pieces prior to welding or bending, using torches or heating furnaces.
• Hammer out bulges or bends in metal work pieces.
• Develop templates and models for welding projects, using mathematical calculations based on blueprint information.
• Check grooves, angles, or gap allowances, using micrometers, calipers, and precision measuring instruments.
• Cut, contour, and bevel metal plates and structural shapes to dimensions as specified by blueprints, layouts, work orders, and templates, using powered saws, hand shears, or chipping knives.
• Estimate consumable materials needed for production and manufacturing and maintain required stocks of materials.
• Set up and use ladders and scaffolding as necessary to complete work.
• Use fire suppression methods in industrial emergencies.
• Detect faulty operation of equipment or defective materials and notify supervisors;
• Direct helpers or apprentices in appropriate tasks;
• Must maintain strict adherence to safety rules and quality;
• Participate in site housekeeping;
• Interact with co-workers in an attentive courteous manner;
• Additional duties as directed by management.
  

• Ability to work independently or as part of a team;
• Experience: 5 years of Field Experience, trade school or apprenticeship;
• Knowledge of materials, methods and tools involved in industrial construction;
• Attention to detail;
• Ability to keep hand and arm steady;
• Be highly focused on customer satisfaction expectations;
• Good documentation and record keeping;
• Preparation of miscellaneous paperwork including time sheets, daily reports and material requests;
• Competency in Permit Required Confined Space;
• Understanding of and strict adherence to daily Job Hazard Analysis (JHA);
• Appropriate state certification or license;
• OSHA 10 certification.
  

• Industrial manufacturing facilities Power generating facilities
• Chemical manufacturing Healthcare & Institutional
• Pharmaceutical facilities including GMP - Aseptic and non-Aseptic Areas and Non GMP Areas Commercial and offices spaces
  

• Average $80,000+ per year*
• Top performers earn $100,000+ per year
• Pay range of $62,000 - $106,000 per year
• Guaranteed weekly pay offered in select locations*
• Home time: weekly or bi-weekly*
• Dedicated account
• Solo dry van position
• Consistent freight lanes and mileage

*Apply now to speak with a recruiter for more details, based on location

Werner Enterprises is the fifth-largest dedicated trucking provider in North America. Our dedicated accounts haul freight for a specific or dedicated customer.

• Freight:
  • Dry van - Hauling traditional freight in dry van trailers with liftgates
• Predictability: Home weekly or bi-weekly
• Modern fleet: With the most advanced trucks and trailers in the industry

Werner Enterprises was founded by a driver, for drivers. That is why we're committed to treating every driver with care, dignity, and respect. Truck drivers are the backbone of Werner and our nation.

• 401(k) retirement plan with company match
• Rider and pet-friendly
• Health, dental, and vision insurance
• Company paid sick leave
• Life insurance and disability
• HSA and health programs
• $15,000 tuition reimbursement is available for those who qualify
• Paid tolls and fuel cards
• Military skills test waiver
• Elite veteran driver program
• Top employer for military veterans
• Team matching program
• Employee stock purchase plan
• Career Currency Program - earn graduate or college credit (family eligible)

• Advanced technology and late-model equipment
• Leading-edge telematics device
• Collision mitigation technology
• Truck navigation system
• 100% trailer tracking
• Average truck age is 2.5 years
• 24-hour maintenance assistance
• Driver Portal and app

• Must be 21 years old
• Valid Class A CDL
• Acceptable driving record
• Able to perform the essential functions of the job (with or without reasonable accommodations)
• Meet all DOT qualifications
• Pass a DOT physical, including DOT drug screen and company hair follicle testing
• Acceptable references from past employers

LOCATION Ridgefield, CT

JOB TYPE Full-Time, On-Site

COMPANY DESCRIPTION

Vibrant Building Technologies is building the next generation of home health technology — hardware and software designed to actively manage the environment people live in.

Our first product is an intelligent HVAC platform. We are transitioning from product development into manufacturing and building the operational foundation to produce our systems at scale. Our commitment is to American manufacturing and uncompromising product quality.

ROLE DESCRIPTION

We are looking for a Head of Manufacturing & Test Operations to build Vibrant's manufacturing organization from the ground up. This role is full-time and on-site in Ridgefield, CT.

This is not a maintenance role inside an established factory. This is a 0 to 1 build.

You will design the production floor, implement manufacturing systems, develop testing infrastructure, and establish the quality processes that ensure every system leaving the facility performs reliably in the field. You will work directly with executive leadership to define how our products are built, tested, and delivered.

The right person is both strategic and hands-on — comfortable defining manufacturing architecture and stepping onto the floor to debug hardware and solve problems. Your work will directly determine Vibrant's ability to scale.

RESPONSIBILITIES

Manufacturing System Architecture

• Design and build Vibrant's manufacturing operations from the ground up
• Define production line architecture, workstation layouts, and assembly flow
• Establish SOPs, assembly instructions, and process controls
• Implement systems for inventory, traceability, and production tracking

Production Operations

• Own throughput, yield, and reliability across all manufacturing lines
• Launch and stabilize new production stations and assembly processes
• Identify and eliminate bottlenecks affecting cycle time and output
• Drive continuous improvement across efficiency and cost structure

Test Infrastructure & QA

• Design and deploy production testing infrastructure for every manufactured unit
• Develop automated and manual test procedures to validate system performance
• Establish root cause analysis processes for production failures and field returns
• Partner with engineering on validation testing and product verification

Supply Chain & Component Quality

• Manage vendor performance and component quality with supply chain leadership
• Establish incoming quality control processes for critical components
• Maintain feedback loops between production, suppliers, and product development

Team Building & Leadership

• Recruit, train, and develop Vibrant's early manufacturing team
• Build a culture of ownership, accountability, and operational excellence
• Serve as the escalation point for all manufacturing and quality issues

Cross-Functional Execution

• Close feedback loops between design and production with hardware, firmware, and software teams
• Support prototype builds, pilot runs, and engineering validation cycles
• Partner with executive leadership on scaling strategy and facility expansion

WHAT SUCCESS LOOKS LIKE — FIRST 12 TO 18 MONTHS

• A stable, repeatable manufacturing line running at consistent throughput
• Production testing infrastructure validating every unit before shipment
• QA processes that significantly reduce field failures and service escalations
• Throughput increased without sacrificing quality
• Operational foundation in place to scale production significantly
• A high-ownership manufacturing team performing at a high level

YOU MIGHT BE A FIT IF

• You enjoy building systems from scratch rather than maintaining existing ones
• You have taken a hardware product from prototype into real production and understand what scaling physical products actually requires
• You move comfortably between strategic planning and hands-on execution — process design, production debugging, test fixture improvement
• You believe great manufacturing leaders belong on the production floor
• You are motivated by ownership and want to directly shape how a company builds and delivers its products
• You are energized by environments where the playbook is still being written
• You take pride in eliminating operational chaos through durable systems, not constant firefighting

You will likely thrive here if you are the type of person who looks at an empty production floor and immediately starts thinking about the systems, processes, and team required to bring it to life.

QUALIFICATIONS

Required:

• 5+ years in manufacturing, production engineering, or industrial engineering
• Experience scaling hardware production in fast-moving environments
• Strong technical understanding of electromechanical systems
• Able to operate across strategy and execution — from system design to shop floor
• Track record of building durable processes, not just solving immediate fires

Strongly Preferred:

• Experience at an early-stage hardware company
• Background designing production test systems for complex hardware
• Familiarity with HVAC or similar electromechanical products
• Experience with MES or manufacturing analytics systems

Position Overview:

The customer Account Manager, as primary liaison between (Confidential) and its clients, plays a pivotal role in managing customer relationships. In this high-profile role, you'll oversee pricing strategies, contract reviews, and order management, and coordinate across production, quality, and shipping to meet customer expectations and delivery schedules. Success in this role requires strategic thinking, tactical execution, and an entrepreneurial mindset as it involves managing multifaceted relationships and ever evolving business dynamics.

• Essential Duties and Responsibilities: Serve as the primary point of contact for assigned customer accounts, fostering strong relationships through clear, proactive, and timely communication.
• Vigorously promote (confidential). Actively engage with assigned customers to identify opportunities to increase the size of our portfolio and the value of our partnership.
• Develop and implement pricing strategies and their supporting business cases for inside sales quotes. Prepare and present quotation summaries for managerial approvals.
• Manage and negotiate contracts. Ensuring compliance with internal policies and regulatory requirements while maintaining strong customer relationships.
• Review purchase orders (POs), and terms & conditions to ensure alignment with company capabilities. Flow down contract requirements within the company and furnish support for the interpretation of contract terms.
• Enter & manage customer orders & forecasting, ensuring accuracy in pricing, quantities, part numbers, delivery dates, and specifications.
• Track and communicate order status, lead times, and shipment schedules to manage customer expectations through customer portals and direct communication.
• Collaborate with internal teams (Production, Planning, Quality, Shipping) to proactively identify and resolve delays or issues that may impact customer satisfaction or delivery timelines.
• Organize and lead cross-functional teams as required to resolve emerging issues with the potential to significantly impact our customers or business goals.
• Support audits, both internal and external, ensuring compliance with the company’s contractual obligations. Conduct regular performance reviews to assess customer satisfaction and contract fulfillment.
• Maintain records of customer forecasts and order activity to ensure accurate planning and forecasting.
• Oversee the documentation and management of change orders, amendments, and variations to the original contracts, ensuring proper tracking and communication to all stakeholders.
• Generate sales, performance, and operational reports to support internal reviews and customer performance evaluations.
• Actively participate in internal initiatives to drive continuous improvements in customer experience, order processing efficiency, and service delivery.

• Qualifications: Minimum of 5 years in account management, sales, demand management, program management, or customer support at a manufacturing business within the aerospace/defense sector.
• Financial acumen sufficient to develop quoting models and pricing strategies aligned with financial objectives.
• Experience interpreting and managing customer contracts in accordance with the UCC and U.S. FARs and DFARs.
• Experience with ERP systems is required. Direct experience with Epicor is a plus.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word).
• Strong self-starter mindset, independent thinker, & highly organized. Ability to manage multiple priorities & proactively address challenges.
• Strong organizational, analytical, and problem-solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to articulate complex issues clearly to both internal and external stakeholders.
• Capable of managing multiple priorities in a fast-paced, deadline-driven environment.
• Familiarity with AS9100 and Government (FAR/DFAR) contracting. Direct experience with the preparation and audit support of certified cost or pricing data per 48 CFR §15.403 is a plus.
• Due to the nature of the work performed at AMG, applicants must be a U.S. Person
• Ability to travel on occasion for customer meetings.
• Ability to work a professional work schedule in an office environment. Non-standard hours are occasionally required.
• Ability and desire to grow in your career, potentially leading a small team of direct reports in the future.

Title: Sr. Manufacturing Engineer (NPI)

Location: Greater Bethel Area, CT (100% Onsite)

Employment Type: Direct Hire

Status: Accepting Candidates

About the role

Seeking a Senior Manufacturing Engineer to support New Product Introduction (NPI) initiatives within a regulated medical device manufacturing environment. This role focuses on engineering scalable manufacturing processes, supporting product launches, and leading validation activities to ensure production readiness.

Key Responsibilities

• Serve as Manufacturing Engineering lead on NPI programs from concept through production transfer.
• Design and optimize scalable manufacturing processes, tooling, and fixtures.
• Program and troubleshoot CNC machining operations (Milling, Multi-Axis, Wire EDM).
• Lead IQ/OQ/PQ validation, TMV studies, and equipment commissioning activities.
• Create and maintain manufacturing documentation in compliance with ISO 13485 and internal QMS.
• Drive continuous improvement initiatives to enhance quality, safety, and efficiency.

Qualifications

• 5+ years of Manufacturing Engineering experience (flexible to 3–4 years).
• Hands-on experience with IQ/OQ/PQ validation in regulated manufacturing.
• Strong exposure to CNC programming (G-code/M-code preferred).
• Experience supporting high-volume manufacturing processes.
• Knowledge of ISO 13485 and structured QMS environments.
• Must be able to work onsite 100%.

Multi-Media Account Executive

*This is a full-time, in-office opportunity. *

Take Your Sales Career to the Next Level:

Are you a driven, goal-oriented seller looking to grow your career in a high-impact role? At Townsquare Media Group, we’re seeking experienced Account Executives who thrive in a fast-paced environment, love building relationships, and are motivated by helping local businesses succeed. If you’re a confident closer with a passion for strategic, consultative sales—this is your opportunity to make a real impact.

Why Townsquare Media Group?

Townsquare is a media, entertainment, and digital marketing solutions company dedicated to serving small and mid-sized markets across the U.S. We own and operate 354 radio stations and more than 400 local websites across 74 markets—including trusted Danbury stations.

We combine the power of local media with best-in-class digital solutions to help businesses grow—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.

What You’ll Do:

As a key member of our Danbury sales team, you’ll take full ownership of building and managing a book of business. You’ll focus on bringing in new clients while maintaining long-term relationships with existing accounts. This is a full-cycle sales role where you’ll:

• Prospect, qualify, and secure new business using data-driven insights and tools
• Conduct in-depth needs assessments and present tailored marketing strategies
• Represent our full portfolio of solutions including broadcast, digital, programmatic, and event sponsorships
• Cross-sell and upsell to expand your clients’ reach and ROI
• Partner with internal teams and collaborate on campaign execution and strategy
• Work directly with your Market Leadership to meet and exceed individual and team goals

This is a consultative sales position where success is defined by your ability to build trust, deliver results, and help local businesses thrive.

What You’ll Bring:

• 2+ years of experience in sales (required)
• Proven track record of achieving and exceeding sales goal
• Demonstrated success in identifying and securing new business
• Strong work ethic, drive, and competitiveness
• Exceptional presentation, interpersonal, and communication skills
• Valid driver's license, auto insurance, and vehicle (required)
• BA/BS degree (preferred)

What’s In It for You?

We know sales is a grind, but the rewards are real. Here’s what you get:

• Competitive compensation plan + UNCAPPED earning potential

• 3 weeks PTO + 9 paid holidays (including 2 personal days)
• Volunteer Time Off—give back to your community
• Health, Dental, Vision, and Pet Insurance
• 401(k) with company match + Employee Stock Purchase Plan
• Company-provided laptop
• Hands-on training and dedicated support from your leadership team
• Real opportunities for career growth in a fast-moving multi-media organization

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S. 

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge. 

Connecticut Base Pay Range:: $35,000 USD - $40,000 USD

JOB SUMMARY

The Engineering Intern will have the opportunity to drive a Research & Development Project, to be decided by the Engineering Manager. The ideal candidate will think logically and enjoy solving problems with creativity, diligence, and achievement. Arcmed offers a great work environment, professional development, challenging careers, and competitive compensation packages.

Our Strategy and Purpose

• We provide technology and supply chain solutions for the design and manufacture of precise fluid handling components for diagnostic and analytical instruments.
• We improve patient outcomes by helping solve the world’s toughest diagnostic and analytical challenges.
• We will be the recognized leader in helping engineers, scientists, and doctors to solve the world’s toughest diagnostic and analytical challenges.
• We always act with intention and drive to achieve our purpose.
• Teamwork, collaboration, and diverse opinions make us stronger.
• We are unafraid to make timely decisions, and we empower our people to make decisions, execute them, and move forward.
• We value people and take the initiative and hold themselves accountable.
• Challenging the status quo helps us grow. Look for and call out improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Modify and improve critical components and program PLC for draw down process upgrades.
• Collaborate with the manifold team to assist with design, programming, and fabrication of CNC-milled components for diffusion bonding.
• Study the existing products to gain an understanding of how Arcmed supports industry.
• Work with internal stakeholders to determine areas of improvement.
• Merge the functional intent of the product with various upgrades to create a project proposal.
• Drive project proposal to a Go/No-Go decision.
• Deliver final presentation to Board of Directors outlining project efforts, results, and lessons learned.

Health & Safety:

• Report and take required action regarding injuries, incidents, medical, and accidents required by policy.
• Make the health, safety, protection of rights, and the development of all employees your primary responsibilities.
• Effectively manage medical and first aid emergencies.
• Follow all agency safety/medical-related policies and procedures.
• Follow fire evacuation and disaster procedures correctly and on time.
• Report unsafe situations immediately; ensuring safety is imperative.
• Ensure pertinent emergency telephone numbers are readily available.
• Report symptoms and signs of communicable diseases immediately.
• Consistently use universal precautions.
• Report any incident that could potentially result in negative reactions from the community, law enforcement officers, and other agencies to the supervisor immediately.

EDUCATIONAL REQUIREMENTS, QUALIFICATIONS, and TRAININGS

• Currently enrolled in an Engineering program.
• Engineering degree, Mechanical or Electrical preferred.
• Recommended to be a Junior or Senior with experience in Product Design and Manufacturing.
• Interpersonal skills.

COMPUTER AND SOFTWARE REQUIREMENTS

• Microsoft: Office 365; SharePoint; Teams; Visio; and OneNote preferred.
• Experience with CAD software (preferably SolidWorks)
• Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
• Ability to work with general office equipment.
• Ability to work with and understand databases is a must, and the ability to learn technical skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Shall have essential physical skills; be able to run, squat, stoop/bend, kneel, climb stairs, and lift at least 50 pounds (or ¼ own body weight).
• Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
• Must have enough endurance to perform tasks over long periods of time.
• Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
• Must be able to listen and respond to questions and instructions.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The above-noted job description is not intended to describe in detail the variety of tasks that may be assigned, but rather to give the incumbent a general sense of the responsibilities and expectations of their position. As the nature of business demands change, so, too, may the essential functions of this position.

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

• Working on teams to accomplish goals
• Operating the cash register in a fun and efficient manner
• Bagging groceries with care
• Stocking shelves
• Creating signage to inform and delight customers
• Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

****Must have Manufacturing Experience****

JOB SUMMARY

The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
• Entering orders and confirming changes in Arcmed’s ERP system. Sending confirmations to customers promptly.
• Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
• As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
• Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers

EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS

• At least 3-5 years’ customer service experience in a manufacturing company.
• Bachelor’s Degree or equivalent desired.
• Strong attention to detail and organization skills required.
• Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Take a hands-on approach to finding solutions to problems.
• Excellent ability to communicate orally and in writing in English.
• Well-developed literacy, numeracy, and computer skills with a technical aptitude.
• Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.

COMPUTER AND SOFTWARE REQUIREMENTS

• Experience with Epicor ERP is a plus.
• Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
• Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
• Ability to work with general office equipment.
• Ability to work with and understand databases is necessary and the ability to learn technical skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
• Must have enough endurance to perform tasks over extended periods of time.
• Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
• Must be able to listen and respond to questions and instructions.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.