Jobs in Reading, OH

• Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements.
• Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage.
• Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team.
• Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency.
• Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage.
• Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement.

• Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management.
• Technical Proficiencies:
  • Strong knowledge of ITOM processes and testing methodologies.
  • Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail).
  • Experience in scripting and automation testing tools.

• Familiarity with cloud-based systems and integrations.
• Strong analytical and problem-solving abilities, paired with meticulous attention to detail.
• Experience in Agile methodologies.

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000 per year base salary
• Sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Role: Senior Digital Product Designer IV

Cincinnati, OH - Onsite

• BA or Certification in Design, with concentration in Experience Design, User Experience, Interaction Design or related field
• 2-5 years of experience in a field that directly or readily translates to the responsibilities of this role
• A portfolio of work that demonstrates a professional caliber of a skill related to the function of this role
• Ability to own and articulate design decisions
• Basic understanding of agile product development
• Strong written and verbal communication skills
• Exposure and/or training in Design Thinking principles and methodologies is advantageous
• Identifies new opportunities by creating bonds of trust with team members, customers, and clients.
• Identifies opportunities for necessary/impactful changes and actively drives appropriate designs.
• Mentors across team in development and technical skills, as well as, Design & Innovation methods.
• Demonstrates passion and focus on the total holistic customer experience.
• Works iteratively. Decides and acts appropriately when all available information may not be possible to obtain. Makes small informed decisions and course corrects as a result of feedback on those decisions.
• Proficiency with design and prototyping tools including Figma, Creative Suite
• Knowledge of HTML and CSS a plus
• Expertise in usability, accessibility and responsive design best practices

Customer Service Specialist – Supply Chain

Direct Hire

Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm

Reports To: Supply Chain Manager

Industry: Food & Beverage / Specialty Ingredients

Pay Rate Range: Up to $60,000

Position Overview

A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‑hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‑functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.

Key Responsibilities

• Manage end‑to‑end order processing and order management, from entry through delivery
• Serve as the primary point of contact for customer communication, order status updates, and issue resolution
• Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
• Handle both import and export orders, ensuring proper timelines, documentation, and coordination
• Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
• Support operational planning and scheduling activities to maintain service levels and on‑time delivery
• Assist with shipping coordination and follow‑up, including changes, delays, or exceptions
• Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
• Contribute to continuous improvement efforts across customer service and supply chain operations

Required Qualifications

• 2+ years of experience in customer service, order management, or supply chain support
• Strong experience working cross‑functionally with sales and operations
• Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
• Comfortable managing multiple orders, timelines, and priorities simultaneously
• Experience working with dates, lead times, and delivery schedules
• Strong communication skills with both internal teams and external customers
• Detail‑oriented, organized, and proactive problem solver

Preferred Qualifications

• Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
• Exposure to import/export operations, international shipping, or global supply chains
• Background supporting planning, scheduling, shipping, quality, or purchasing functions
• Experience in a fast‑paced, operations‑driven environment

Description:

Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft’s Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.

Primary Responsibilities:

• Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
• Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
• Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
• Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
• Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
• Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
• Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
• Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
• Provide Administrative support for maintaining client billing and invoicing
• Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
• Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
• Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.

Skills/Qualifications:

• 6+ years Project Management and/or Business Analysis/Project Support experience
• Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
• Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
• Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
• Excellent computer skills including Microsoft Office Suite/M365
• Excellent organizing and prioritization skills
• Excellent analytical and critical thinking skills
• Excellent written and verbal communications skills
• Bachelor’s degree preferred

Project Manager - Commercial Plumbing

Cincinnati, OH

$120,000 - $140,000 + Bonus

Direct Hire / Full-Time Position

Bright Minds' fast-growing MEP services client is hiring an experienced Project Manager with commercial plumbing and mechanical expertise. Qualified candidates will have 5-10+ years of plumbing and mechanical construction experience focused on commercial or industrial projects. This is an excellent opportunity to join a growing team with a strong company culture and a solid pipeline of projects with both new and existing customers.

Required Experience:

• 5+ years of Project Management experience with commercial or industrial plumbing and mechanical construction projects
• Journeyman Plumber license
• Full project lifecycle experience including project financials, scheduling, client reporting, job cost analysis, and project documentation
• Strong communication and interpersonal skills
• Experience managing subcontractors, field teams, and project schedules preferred

To apply, please submit your resume to

A well-established distribution companyis seeking an experienced and passionate individual with strong leadership skills to join our Warehouse Leadership Team. This individual will oversee all aspects of warehouse operations, ensuring safety, productivity, and efficiency.

We are seeking a candidate with a continuous improvement mindset and experience with lean operations. This is a full-time, second shift, exempt position.

Apply now if you are ready to take on a challenging and rewarding role in warehouse leadership and become part of a team dedicated to excellence and service.

Operations Supervisor Job Responsibilities

• Lead, motivate, and engage a team of 30–50 associates to achieve peak performance through efficient operations
• Monitor performance metrics and operational performance; identify and resolve concerns
• Conduct process evaluations and workflow analysis to identify operational improvement opportunities
• Develop, implement, and maintain Standard Operating Procedures (SOPs) to support operational consistency and best practices
• Support the development and implementation of warehouse training plans
• Coach, develop, and provide feedback to warehouse staff
• Conduct powered equipment training classes and certifications
• Conduct incident and near-miss investigations
• Adhere to inventory control procedures and oversee inventory audits
• Promote a positive and productive work culture
• Conduct daily team meetings
• Maintain the physical condition of the warehouse to ensure a clean and safe work environment
• Collaborate with other departments to satisfy customer demand and meet organizational goals
• Ensure all team members adhere to safety policies and regulations
• Complete required documentation and route to the appropriate team members
• Utilize warehouse management systems to support operations
• Identify and communicate opportunities for continuous process improvement

Operations Supervisor Job Requirements

• 3+ years of warehouse leadership experience
• Experience with process improvement, operational evaluation, or lean methodologies preferred
• WMS or ERP system experience (AS400, VAI S2K preferred)
• Strong communication, organizational, problem-solving, interpersonal, and technical skills
• Effective written and verbal communication
• Experience with picking systems (PickRight preferred)
• Computer literacy required
• Willingness to work 40–50 hours per week
• High school diploma or GED required
• Ability to frequently lift up to 50 pounds and stand, bend, reach, twist, and walk throughout the shift

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK under * and other specialist shop banners, together with its Ocado Solutions division.

Ocado Solutions is responsible for corporate partnerships, providing the Ocado Smart Platform ("OSP") as a service to retailers around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications required to operate a world-class online grocery business. It is underpinned by Ocado's proven expertise and experience as a dedicated online grocer in the UK.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce!

Job Summary

We’re looking for a hands-on Planning Manager / Lead to oversee daily sales and delivery capacity planning for our US operations. In this role, you’ll make sure we have the right people, routes, and resources in place to meet customer demand efficiently and on time.

You’ll work closely with teams across Kroger and Ocado to balance service quality, cost, and capacity — while driving improvements that make our network smarter every day. If you’re a strong leader who thrives in fast-moving, data-driven environments and enjoys solving complex operational puzzles, this is the role for you.

Key Responsibilities

• Lead the daily delivery of sales and capacity plans to meet customer demand.
• Partner with supply chain, retail, and operations teams to align planning strategies.
• Optimize routes, capacity, and resources to boost efficiency and service levels.
• Develop and execute contingency plans for operational disruptions.
• Deliver logistics projects and continuous improvement initiatives.
• Collaborate with key stakeholders across the US and UK to ensure alignment.
• Build and support a high-performing, inclusive planning team.
• Maintain and promote strong health and safety standards.

Skills

• Strong analytical and planning skills, including demand forecasting and logistics optimization.
• Proficiency with Excel or similar planning tools.
• Excellent communication and stakeholder management skills.
• Comfortable leading through change and making data-driven decisions.
• Background in project management, data analysis, or continuous improvement.
• Experience working in a 24/7 logistics or operations environment.

Location

Our Planning Lead position is located in our Monroe, OH, Kroger Fulfillment Center

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

• Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
• Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
• Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
• Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
• Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
• Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

• Maintaining service level standards
• Perform internal Quality check, providing floor support and feedback to other staff.
• Responding to all emails efficiently

Person Specification

Knowledge/Experience:

• Minimum 1-3 years of Team Handling experience
• Minimum 5-8 years of US Mortgage active as well as default servicing experience

Competencies/Skills:

• Strong communication skills, verbal and written.
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise.
• Proven organizational skills and demonstrated ability to prioritize and multi-task.

Skills:

• Flexible (Willingness to work in night shift),
• Knowledge of MS Office
• Positive and flexible attitude
• Attention to detail.
• Customer focused.
• Good Team Player/Strong Interpersonal skills

POSITION PROFILE

A hotel Banquets Manager oversees the planning, execution, and financial management of all catered events to ensure guest satisfaction and profitability. Key responsibilities include managing banquet staff, coordinating with clients and other hotel departments like sales and culinary, developing event schedules and menus, and upholding service, health, and safety standards. The role also involves managing budgets, inventory, and equipment, along with hiring, training, and evaluating banquet personnel. 

ESSENTIAL RESPONSIBILTIES

• Event management: Oversee the complete setup and execution of events, ensuring all client needs and venue standards are met. This includes developing event timelines, coordinating logistics, and working with the culinary team on menus and execution.
• Staff management: Lead, train, schedule, and motivate banquet staff, including supervisors, captains, servers, and setup crews, to ensure high service quality and operational efficiency. The director is responsible for human resources activities, from hiring to performance reviews and discipline.
• Client relations: Serve as the primary contact for clients, understanding their vision for events and ensuring their requirements are met while aligning with hotel standards. The director is responsible for handling guest concerns and ensuring satisfaction to drive repeat business.
• Financial oversight: Develop and manage the banquet department's budget, monitor expenses, and ensure all events operate within financial constraints to maximize revenue and profitability.
• Operational efficiency: Develop and implement standard operating procedures for all banquet services to optimize workflow. This includes managing inventory, ensuring all function spaces and equipment are clean and well-maintained, and overseeing the setup and breakdown of events.
• Quality and compliance: Enforce health, safety, and sanitation standards to ensure compliance with all local, state, and federal regulations. The director also conducts post-event evaluations to identify areas for improvement. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership: Strong leadership and team management skills, with the ability to motivate, train, and develop a diverse team.
• Organization & Attention to Detail: Exceptional organizational skills and attention to detail to manage multiple events, timelines, and logistics simultaneously.
• Communication: Excellent verbal and written communication skills to interact effectively with guests, staff, vendors, and other departments.
• Problem-Solving: Strong problem-solving abilities and adaptability to quickly resolve last-minute issues or changes under pressure.
• Technical Skills: Proficiency with event management software (e.g., Caterease, Delphi), point-of-sale (POS) systems, and Microsoft Office Suite.
• Education: A high school diploma or equivalent is required, while a bachelor's degree in hospitality management or a related field is preferred.

PHYSICAL DEMANDS

The role is physically demanding, involving long periods of standing and walking, and the ability to lift equipment (up to 50 lbs). 

BENEFITS

• Competitive Salary
• Team Member Hotel Discount Program
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO + Sick Time + Volunteer Time
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement