Jobs in Potomac Heights, MD
573 positions found — Page 15
Position: Construction Project Administrator
Location: Vienna, VA (onsite)
Compensation: $85,000-$100,000
Duration: Contract to hire (guaranteed hire)
Start Date: ASAP
Qualifications:
8+ years of construction administrative experience
Commercial construction experience or previous work for a Commercial Construction company
Knowledge of Procore and MS Projects
Exceptional organizational skills and attention to detail
Ability to manage multiple projects and deadlines simultaneously
Summary:
The Project Administrator will directly support the Director of Operations, Project Managers, Superintendents, and Executive Leadership by managing project documentation, communications, subcontractor coordination, and administrative workflows across multiple active construction projects.
This individual will be responsible for maintaining project organization, ensuring document accuracy, facilitating subcontractor compliance, supporting billing and procurement processes, and helping ensure smooth execution from project inception through closeout.
This role is ideal for someone who thrives in a fast-paced construction environment and wants to grow into senior operations or project management roles over time.
Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
We are actively hiring an Administrative Support Specialist with TS/SCI clearance and polygraph to join our Data and Systems Integration Division, working in Northern Virginia in support of coordination and administration Tasks.
ROLES AND RESPONSIBILITIES:
Tasks shall include, but are not limited to, the following:
- Coordination, organization, and scheduling of meetings. Take meting notes/minutes and meeting attendance.
- Organize and assist with office drills, filings, correspondence, tracking systems, and coordinating office requests.
- Coordinate schedules, generate minutes, and document action items.
- Assist in tracking and managing responses to actions at various levels to include but not limited to: Division Review Forums, Corporate Actions, and Ad-Hoc Front Office Actions.
- Tasking may include congressional responses, testimony reviews, and program data calls.
REQUIRED EDUCATION & EXPERIENCE:
- Thorough familiarity with standard Microsoft Office tools (Outlook, Word, Excel, PowerPoint, etc.).
- Excellent communication and organizational skills.
- Bachelor’s degree
- TS/SCI with polygraph
Studio Details:
:
IA Interior Architects translates client goals, brands, and culture into powerful environments built around people, processes, technologies, and business drivers. Our clients in diverse markets worldwide require high-performance, visually compelling, and sustainable environments to move their enterprises forward, support their culture, engage their staff, integrate technology, and drive efficiencies. As architects, designers, workplace strategists, and environmental specialists in the largest global architecture firm concentrating exclusively on interiors, we help clients articulate and align their business strategies and core values with the dynamic use of space.
Our team members are collaborative, creative, professional, expert, and entrepreneurial. Joining our team requires skill, daring, leadership, teaming, humor, and a love of interiors. We are searching for a Designer or Senior Designer for our Washington, D.C. studio and a confidential client. The Designer is responsible for leading all design phases for interior projects, establishing the vision, leading the team, and having extensive client interaction.
Job Responsibilities
- Position will be part of a team working in support of a client with a large campus in the Tysons/McLean area
- Design management on new, refresh, remodels, renovations, right size, relocations, rollouts, and concept test projects within the Real Estate and Property Development Department.
- Ability to handle small to mid-sized quick turnaround projects per year, with a typical range of 100 - 5,000 SF each
- Will act as the liaison between the client and the architecture firm
- Coordinates project teams to ensure timely completion of documents
- Develops overall design for the project
- Develop detailed project drawings (schematic design, design development, permit, pricing and construction documents)
- Present and gains approval of concepts to the client kicks off new projects, manage the design process for internal activities and external vendors
- Establishes and ensures adherence to set budget
- Manages overall client relationship from initial assessment of client needs, through design concept presentations and final delivery of projects.
- Review of engineering drawings to ensure they comply with the design solution
- Works with technical staff to resolve inconsistencies in drawings
- Provide furniture layouts, selections, and specifications / Provide FFE quotation coordination with dealers
- Obtain client approval and ensure integration into the overall design
- Produces, reviews, and finalizes space plans for projects
- Extensive knowledge of detailing and finalizing details on projects
- Develops and delivers overall design and furniture packages
- Interior and exterior signage specification and branding
- Ensures adherence to set budget and immediately informs PM and/or client of any potential variances to the budget
Education, Work Experience, Background, and Schedule
- Graduate of architecture, design, or business school: equivalent experience may be substituted
- 6+ years’ experience producing design projects
- Hybrid schedule Works at Client Campus (T/W/Th) and Remote days (M/F)
- Must take and pass a background check and drug screening test.
Knowledge, Skills, and Abilities
- Preferred software – AutoCAD, Revit, Adobe Acrobat, MS Office Suite
- Extensive knowledge of design principles and aesthetics
- Extensive knowledge of space planning methodology
- Extensive knowledge of furnishings and finishes
- Proficient with the concepts of furniture layout
- Expert sketching and rendering skills
- Expert interior architecture detailing skills
- Extensive knowledge of CDs and procedures
- Extensive knowledge of building systems, codes and ADA requirements
- Extensive knowledge of contract administration
- Intermediate MS Office Suite skills
- Advanced Revit skills
- Advanced Adobe Creative Suite skills
- Affinity Program skills or equivalent
- Extensive verbal and written communication skills
- Extensive presentation and graphic communication
Please submit a portfolio or work examples with your application.
Title: Product Manager
Location : Rockville, MD or McLean, VA
Target Start Date : ASAP
Type: contract
Pay Rate: DOE
The Product Manager is responsible for defining product vision, strategy, roadmap, and feature development for a portfolio of market surveillance products. This portfolio includes a large set of existing surveillance patterns as well as machine learning and deep learning models, some of which are undergoing redesign.
This role requires a highly autonomous product leader who can manage multiple feature initiatives simultaneously while partnering closely with business stakeholders to understand regulatory needs, operational pain points, and opportunities for improvement. The Product Manager will maintain product backlogs, prioritize enhancements, define roadmaps, and ensure the successful delivery of new surveillance capabilities and enhancements to existing systems.
The role also requires familiarity with financial market data sources, including audit trail data, exchange data, and reference data, and how these datasets support regulatory and compliance objectives.
Key ResponsibilitiesProduct Strategy & User Insight
-
Develop a deep understanding of the business domain, regulatory objectives, and available data sources.
-
Define product vision, strategy, and requirements based on user needs, regulatory priorities, and data insights.
-
Conduct research, analyze user feedback, and leverage data analysis to identify gaps and opportunities for improvement.
-
Translate insights into product requirements and actionable development initiatives.
Product Portfolio & Roadmap Management
-
Own and manage the product roadmap for surveillance capabilities.
-
Evaluate trade-offs and prioritize features based on user value, regulatory impact, and resource constraints.
-
Partner with business stakeholders, engineering, architecture, and UX teams to ensure alignment and successful delivery.
-
Coordinate with dependent teams across the organization to support integrated product development.
Product Planning & Delivery
-
Lead product planning by developing requirements, including user stories, acceptance criteria, and use cases.
-
Maintain a prioritized product backlog aligned with product strategy and delivery capacity.
-
Collaborate with UX/UI teams to guide user experience design.
-
Participate in development reviews, validate acceptance criteria, and ensure product quality.
-
Identify risks or issues that may impact delivery timelines or product performance and develop mitigation plans.
Product Launch & Adoption
-
Lead product launches and coordinate with stakeholders on rollout planning.
-
Facilitate user acceptance testing (UAT) where required.
-
Develop supporting documentation and training materials.
-
Track launch metrics, gather user feedback, and drive iterative improvements.
Product Operations & Continuous Improvement
-
Monitor product performance, usage trends, and operational metrics.
-
Work with internal users and stakeholders to resolve product issues and identify enhancement opportunities.
-
Evaluate new metrics and monitoring capabilities to improve product performance and visibility.
-
Represent the product team in stakeholder discussions and business reviews.
Team Development
-
Provide guidance and mentorship to junior product management team members.
-
Stay informed on industry trends, regulatory developments, and product management best practices.
-
Strong analytical and problem-solving skills with the ability to interpret complex data.
-
Experience using database queries (e.g., SQL) and data analysis to inform product decisions.
-
Excellent written and verbal communication skills.
-
Ability to manage multiple priorities and make decisions in complex environments.
-
Strong organizational skills and attention to detail.
-
Self-starter with the ability to dive deeply into business processes and technical capabilities.
Required
-
Bachelor's degree in Business, Finance, Engineering, Communications, or a related field (or equivalent experience).
-
5+ years of experience in product management, compliance, business analysis, program management, or related roles.
-
Experience with database querying (e.g., SQL) and data analysis.
-
Experience working within the software development lifecycle.
-
Demonstrated ability to collaborate across teams in large organizations and work closely with leadership.
Preferred
-
Experience with broker-dealer operations, market surveillance, or regulatory compliance.
-
Experience guiding cross-functional teams and influencing stakeholders.
-
Hybrid work environment with remote and in-office collaboration.
-
Occasional extended hours may be required.
Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
BBB National Programs
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.
Children’s Food & Beverage Advertising Initiative Extern
*This position can be based in McLean, VA or New York, NY
WHO WE ARE
We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.
ABOUT BBB NATIONAL PROGRAMS’ CHILDREN’S FOOD & BEVERAGE ADVERTISING INITIATIVE
The Children’s Food & Beverage Advertising Initiative (CFBAI) is an advertising self-regulation program through which leading U.S. food, beverage, and quick serve restaurant companies work to improve the landscape of food advertising to children. Companies participating in CFBAI voluntarily commit not to advertise any foods to children or to advertise only foods that meet CFBAI’s nutrition criteria, among other commitments. BBB National Programs monitors and publicly reports on participants’ compliance with their CFBAI commitments, keeps participants informed of issues relevant to child-directed food advertising, and works with participants on program modifications that support responsible child-directed advertising practices.
YOUR IMPACT
As an extern with CFBAI, you will help support CFBAI’s mission by monitoring the advertising of CFBAI participants and helping determine the compliance of participants with their program commitments. You will also assist CFBAI with research into the impact of CFBAI on the children's food and beverage advertising landscape and reviews of academic and scientific studies relating to food advertising to children.
Essential Duties and Responsibilities
- Monitor and document participants’ compliance with their CFBAI commitments in television and digital media, including websites, mobile apps, streaming platforms, and video-sharing platforms.
- Research and review academic and scientific studies relating to food advertising to children, and particularly the impact of CFBAI thereon.
- Research and curate content relating to children’s advertising and food policy for newsletters, blog posts, and other external publications.
- Draft summaries of academic and scientific literature regarding food advertising to children and reports of participant's compliance with their program commitments.
WHAT YOU WILL BRING
Must have:
- Bachelor’s Degree or must be currently pursuing a Bachelor’s Degree at an accredited university
- Research and writing experience
- Demonstrated interest in government affairs/public health policy and/or advertising and children’s issues
- Experience with Excel and AI applications (ChatGPT, Microsoft CoPilot)
Remote work is available, but it is preferred that the candidate be able to work periodically from our McLean, VA or New York City office.
Hours: Flexible
This externship is unpaid, but may be considered eligible for school credit
BBB National Programs is Great Place to Work® Certified and has been named Best Place to Work for Working Daughters.
BBB National Programs is proud to be an equal employment opportunity employer.
Purpose: The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships.
Essential Functions:
- Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment
- Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues
- Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration
- Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture
- Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region
- Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions
- Coordinates with Finance for CBA-related budgeting and economic considerations
- Partners with Training & Development to create effective management strategies through training and resource development
- Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed
Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations
Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 10 years:
- In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships
- In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues
- A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
- An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
- In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
- 5 years of experience with Unite HERE
Specialized Training:
- Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes
- Training that leads to an understanding of Canadian collective bargaining
Specialized Skillset/Competencies/Traits:
- Expert level negotiation, communication, and socialization skills
- Demonstrated ability to negotiate and implement labor agreements at a national level
- Strong business acumen with a strategic mindset for long-term labor relations decisions
- Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
- Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
Travel/Location:
- Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD
- Travel: Requires up to 60% travel to airport locations
Position Summary
The Project Administrator will directly support the Director of Operations, Project Managers, Superintendents, and Executive Leadership by managing project documentation, communications, subcontractor coordination, and administrative workflows across multiple active construction projects.
This individual will be responsible for maintaining project organization, ensuring document accuracy, facilitating subcontractor compliance, supporting billing and procurement processes, and helping ensure smooth execution from project inception through closeout.
This role is ideal for someone who thrives in a fast-paced construction environment and wants to grow into senior operations or project management roles over time.
Core Responsibilities
Project Setup & Initiation
- Assist with new project setup across internal systems and project management platforms (Procore, internal drives, accounting systems, etc.)
- Upload and organize drawings, specifications, permits, contracts, and project documents
- Create and maintain structured project folders and document control systems
- Track permit submissions, approvals, and jurisdictional correspondence
- Assist with subcontractor onboarding
- Coordinate subcontractor onboarding and ensure compliance prior to work commencement
- Assist leadership in preparing subcontract agreements, exhibits, scopes, and compliance documents
Document Control & Project Administration
- Maintain accurate, real-time document control across all projects
- Upload, track, and distribute: RFIs, Submittals, Change Orders, Meeting minutes, Drawings and revisions etc.
- Track drawing revisions and ensure project teams are working from current documents
- Maintain logs
- Assist in preparing and distributing project reports
- Ensure proper version control and document traceability
Communication & Coordination
- Maintain professional communication via email and phone with subcontractors and vendors
- Follow up with subcontractors on required documentation, pricing, and deliverables
- Assist with meeting coordination, scheduling, and distribution of meeting notes
- Support coordination of design-build deliverables and procurement timelines
Procurement & Financial Administration Support
- Assist in tracking subcontractor proposals, bid packages, and pricing revisions
- Assist with subcontract issuance and compliance tracking
- Support billing processes
- Assist in tracking project budgets, procurement status, and financial documentation
- Support procurement of long-lead materials and equipment
- Maintain organized procurement and vendor documentation
Project Execution Support
- Assist Project Managers and Director of Operations in managing multiple active projects simultaneously
- Support coordination between field operations and office operations
- Assist in tracking project schedules and milestone documentation
- Ensure subcontractors provide required documentation prior to mobilization
- Assist in preparation of change orders, project exhibits, and administrative deliverables
Qualifications
Required
- 5-10+ years administrative experience (construction industry strongly preferred)
- Commercial experience or previous work for a Commercial Construction company
- Knowledge of Procore and MS Projects
- Exceptional organizational skills and attention to detail
- Ability to manage multiple projects and deadlines simultaneously
- Strong written and verbal communication skills
- Highly proactive and able to work independently
- Strong sense of ownership and accountability
- Professional demeanor and ability to represent the company appropriately
- Proficient in:
– Microsoft Excel
– Microsoft Word
– Outlook
– Adobe Acrobat or Bluebeam
Growth Opportunity
This position provides a direct career path into:
- Senior Project Administrator
- Assistant Project Manager
- Project Manager
- Operations Manager
You will work directly with executive leadership and gain exposure to high-level construction operations, design-build delivery, and national-scale projects.
BBB National Programs
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.
National Advertising Division (NAD) Externship
WHO WE ARE
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard. We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.
ABOUT THE NATIONAL ADVERTISING DIVISION (NAD)
The National Advertising Division was founded in 1971 as a system of independent industry self-regulation to build consumer trust in advertising and support fair competition in the marketplace. NAD holds national advertising across all media types to high standards of truth and accuracy by reviewing truth-in-advertising challenges from businesses, trade associations, consumers, or on its own initiative. NAD’s case decisions represent the single largest body of advertising law in the country. Over its 50-year history, NAD has published thousands of decisions and has become the leading voice in providing guidance for truthful and transparent advertising. NAD reviews advertising in any industry and advertising format and often addresses cutting-edge advertising issues before regulatory guidance is available.
YOUR IMPACT
Essential Duties and Responsibilities:
- Working alongside NAD attorneys on current cases analyzing various types of advertising and marketing claims.
- Researching NAD precedes on pertinent legal issues and providing written guidance for attorneys to use in case decisions.
- Identifying problematic advertising claims in social media space.
- Keeping NAD staff abreast of new applicable case law including recent FTC actions.
- Participating in weekly case meetings providing insight into current advertising and marketing law issues.
WHAT YOU WILL BRING
Must be:
- Current law students
Hours: Flexible
This externship is unpaid, but may be considered eligible for school credit
BBB National Programs is Great Place to Work® Certified and has been named Best Place to Work for Working Daughters.
BBB National Programs is proud to be an equal employment opportunity employer.
About Us
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Job Description
Associate Benefits:
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
Your Role At Tumi
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities
Performance to Goals:
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership And Initiative
- Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- Take pride in work and strive for excellence.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication And Relationship Building
- Exercise strong written and verbal skills.
- Adapt communication skills upwards, laterally and to their team.
- Demonstrate ethical conduct when completing job duties.
- Promote the organization’s business goals and adapt flexibly to change.
- Ability to remain calm and deescalate situations.
- Collaborate effectively with team.
Compliance
- Manage personal timecards to ensure payroll accuracy.
- Maintain Tumi University Training.
- Adhere to all company policies and procedures.
Visual Merchandising/Client Experience
- Ensure the store follows the visual guidelines and directives.
- Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
- Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About The Team
Why you'll love working here:
At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
What We Value
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
AJ Madison is currently seeking a Showroom Coordinator join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays.
Essential Duty and responsibilities:
- Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;
- Partner with internal staff to make sure every client has a noticeably better experience;
- Answering and directing telephone calls;
- Taking and relaying messages;
- Tracking daily customer traffic
- Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions.
- assisting in converting said quotes or reaching out to salespeople for continued follow-up.
- Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready
- form of payment
- Adjusting payment as needed and/or bringing any issues to the salesperson owning the order.
- Items
- delivery date
- Following up with clients post-delivery
- thank you cards/messages
- ensure the delivery/installation went well
- answer any questions and potentially connecting the client with either their salesperson or Customer Service.
- Assisting in growing future business.
- Answering customer service and general inquiries,
- Receive all incoming packages, mail, and additional deliveries;
- Support office management duties and showroom operations
- Manage office supply and inventory, furniture, and food/drink orders.
- Partner with showroom & corporate marketing teams to execute and recap local market events
- Assist with experiential projects and gifting as needed
- Follow local events SOP and checklists to track plans, run of show, and event prep
- Handle all local logistics (big and small) for events - including but not limited to service
- providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.)
- contracts, submit invoicing, payments, schedules, communication, follow up, invites,
- attendee lists, mailings, and more
- Research new service providers for event projects as needed
- Provide all necessary receipts, invoices, documentation to corporate marketing
- Work with local event production resources and vendors as required
- Travel within local markets to execute community/trade events and drive community
- engagement/awareness
Skills and Qualifications:
- A minimum of 4 years’ experience in a customer service-related field
- Strong customer experience background & skills;
- Professional appearance;
- Outstanding attention to detail, organized, collaborative, and creative individual;
- Excellent writing and communication skills;
- Proficiency in software applications including Microsoft Word, Excel, and Outlook;
- Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc.
- Ability to multi-task while maintaining strong attention to detail;
- Ability to take initiative, be proactive, and work independently;
- Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
- At least a high school diploma or equivalent;
- Must be available to work Sundays.