Jobs in Playa Vista, CA

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.

Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive.

At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.

Duties

During the course of their careers, Secret Service Police carry out assignments in protection. Duties include:

• Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area.
• Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions.
• Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.

Requirements

• U.S. citizenship is required.
• Possess a current valid U.S. driver's license.
• Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
• Carry and use a firearm. Maintaining firearm proficiency is also mandatory.
• Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye.
• Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
• Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Border Patrol Agent (BPA) Entry Level A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.

But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.

Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement.

Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .

Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Job Description At Boeing, we innovate and collaborate to make the world a better place.

We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space.

Our missions have direct impact to global security, like missile warning and Earth observation.

Our team is curious, bold and innovative.

We take risks, innovate and explore new techniques and technologies.

We influence change because we challenge the status quo.

And when we watch our satellites launch, we know each one of us made it happen.

As an Senior Spacecraft Systems Engineer, you will be responsible for owning the technical execution for programs and leading teams developing spacecraft systems serving a range of missions and customers.

This includes creating, monitoring, and guiding requirements definition, spacecraft design, procurement and fabrication, integration and test, and verification and validation of the overall space vehicle system.

You will interact with subsystem and unit engineers, manufacturing and test personnel, and program management.

You will manage the technical elements of the space vehicle system.

Our spacecraft systems engineers create spacecraft not just paperwork! This position's internal job code is Systems Engineer.

Our team is currently hiring for Levels 5-6.

Position Responsibilities: Provides systems engineering leadership to programs Provides mentorship to junior systems engineering and subsystem staff Collaborates with program and financial leadership to ensure successful programmatic execution Applies an interdisciplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced solution for space systems Understands spacecraft subsystems functions and interfaces.

Develops integrated spacecraft system designs and solutions Responsible for all aspects of spacecraft systems engineering including performing preliminary concept development, trade studies, CONOPS definition, requirements decomposition and allocation, interface requirements definition, requirements verification and validation, support to integration and test operations, anomaly resolution, risk management, and schedule execution Coordinates and communicates with subsystem engineering teams to ensure system execution Develops the planning organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes Applies model-based systems engineering techniques for the definition of the spacecraft system Participates in software integration and test activities to ensure mission functionality prior to deployment into operations Coordinates with management and peers to ensure the integrity of high-quality operational products, including procedures, tools, and system configuration Performs tasks to analyze technical data, verify and sustain specific systems configurations in accordance with defined constraints and operational requirements Performs various analyses to optimize the spacecraft system and/or system architecture Resolves cross-functional technical issues Develops and improves systems engineering processes Basic Qualifications (Required Skills/Experience): This position requires the ability to obtain a U.S.

Security Clearance.

for which the US Government requires U.S.

Citizenship.

A final U.S.

Top Secret security clearance is required post start.

Bachelor's Degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), computer science, engineering data science, mathematics, or physics and 14 or more years' related work experience; Master's Degree in engineering related discipline and 12 or more years' related work experience; or an equivalent combination of technical education and experience.

14 years' experience with space systems engineering principles and techniques Experience with power, mass, and other system budgets Experience with requirements analysis and flow-down Experience with design verification and validation processes Experience with configuration management Experience with satellite level integration and test processes Experience with satellite in-orbit operations Preferred Qualifications (Desired Skills/Experience): Master's Degree in Aerospace or other relevant engineering or science discipline Greater than 18 years professional experience in space systems engineering Demonstrated familiarity with program management principles and tools Direct experience with one or more rapid spacecraft development programs and missions.

Experience with a full life-cycle from concept to in-orbit operations Demonstrated leadership and communications skills An active TS/SCI U.S.

Security Clearance.

Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Level 5: $146,000
- $260,000 Level 6: $174,000
- $310,000 Millennium is DDTC-registered, ITAR-compliant Company.

This position is located at a facility that requires special access.

Applicants MUST be U.S.

citizens and eligible for a security clearance.

Additionally, applicants must be willing to apply for and maintain a security clearance.

We encourage all interested candidates to apply for any open position for which they feel they are qualified.

Applications for this position will be accepted until May.

31, 2026 Export Control Requirements: This position must meet U.S.

export control compliance requirements.

To meet U.S.

export control compliance requirements, a “U.S.

Person” as defined by 22 C.F.R.

§120.62 is required.

“U.S.

Person” includes U.S.

Citizen, U.S.

National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires the ability to obtain a U.S.

Security Clearance for which the U.S.

Government requires U.S.

Citizenship.

An interim and/or final U.S.

Top Secret/SCI Clearance Post-Start is required.

Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description At Boeing, we innovate and collaborate to make the world a better place.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space.

Our missions have direct impact to global security, like missile warning and Earth observation.

Our team is curious, bold and innovative.

We take risks, innovate and explore new techniques and technologies.

We influence change because we challenge the status quo.

And when we watch our satellites launch, we know each one of us made it happen.

As a Manufacturing Engineer
- Structures and Propulsion, you will be responsible for developing, qualifying, and implementing manufacturing processes and procedures to build, test and launch satellites, related subsystems, and components.

This role requires the ability to work second shift.

This position's internal job code is Manufacturing Engineer.

Our team is currently hiring for a Level 2-3.

Position Responsibilities: Develops manufacturing processes by studying product requirements: researching, designing, modifying, and testing manufacturing, methods and equipment; conferring with equipment vendors Reviews designs for manufacturability and production scalability Collaborate with stakeholders to create and maintain work instructions, bills of materials, standard operating procedures, etc.

in support of manufacturing and supply chain execution Coordinates and implements new engineering principles, theories, advanced technologies and concepts Leads advanced design solutions and supports research of new product or business opportunities Leads and executes tasks as needed to transition hardware build from low-rate initial production to higher rate production Basic Qualifications (Required Skills/Experience): Bachelor's Degree in an Engineering discipline (ABET accreditation required) 3 years' experience in mechanical manufacturing engineering in Aerospace, Automotive, or Commercial industries (Structures, Propulsion, Integration or GSE) Experience reading, analyzing, and interpreting mechanical engineering drawings, technical manuals and policies and recommend changes to procedures Good understanding of GD&T per ASME Y14.5 Must have technical problem-solving skills, including root cause analysis complete with sound engineering based corrective actions Knowledge of manufacturing engineering principles and concepts Preferred Qualifications (Desired Skills/Experience): Experience with any of the following: composites, bonded joints, dampers, additive manufacturing, shock or mechanisms Thorough understanding of root cause analysis and related analytical methodology (Five Whys, Fishbone/Ishikawa Analysis, 8D, etc.) Aerospace and/or DOD Experience Background in Lean Manufacturing/Process Improvement Master's degree in Mechanical Engineering, Aerospace Engineering, or a related field from an accredited university Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: Level 2: $80,750
- $118,750 Level 3: $96,050
- $141,250 Millennium is DDTC-registered, ITAR-compliant Company.

This position is located at a facility that requires special access.

Applicants MUST be U.S.

citizens and eligible for a security clearance.

Additionally, applicants must be willing to apply for and maintain a security clearance.

We encourage all interested candidates to apply for any open position for which they feel they are qualified.

Applications for this position will be accepted until May.

31, 2026 Export Control Requirements: This position must meet U.S.

export control compliance requirements.

To meet U.S.

export control compliance requirements, a "U.S.

Person" as defined by 22 C.F.R.

§120.62 is required.

"U.S.

Person" includes U.S.

Citizen, U.S.

National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires the ability to obtain a U.S.

Security Clearance for which the U.S.

Government requires U.S.

Citizenship.

An interim and/or final U.S.

Top Secret Clearance Post-Start is required.

Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 2nd shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

• Working on teams to accomplish goals
• Operating the cash register in a fun and efficient manner
• Bagging groceries with care
• Stocking shelves
• Creating signage to inform and delight customers
• Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

• 
  
• Represent rhode in the field—owning sales performance, education, and brand execution across your assigned territory
  
• Build strong partnerships with Sephora store leadership and cast members to drive brand visibility and conversion
  
• Lead elevated trainings and education experiences, ensuring Beauty Advisors can confidently speak to rhode’s brand and products
  
• Support and execute activations, store events, and seasonal Sephora moments to drive trial and awareness
  
• Maintain merchandising standards and ensure flawless execution of campaign launches and new door openings
  
• Manage a team of freelance support and act as a liaison between stores and HQ
  
• Share feedback, insights, and trends from the field to shape future strategy
  

• 
  
• Bachelor's degree required
  
• 5+ years of experience in retail, beauty, or field education.
  
• Sephora experience required
  
• Experience managing freelance or in-store support teams
  
• Passion for skincare and deep understanding of the prestige beauty retail environment
  
• Strong communicator with a proactive, goal-oriented mindset
  
• Able to build relationships, adapt on the fly, and work hands-on in stores
  
• Willingness to travel regularly within your market and lift products for in-store events
  

• 
  
• Location for position: Must reside in Orange County, CA/ or be a short commutable distance by car
  
• Work Schedule: Willing to work weekends and holidays due to retail nature of the job
  
• Reports to: Senior Manager, Field, Education & Events
  
• Salary range budgeted for position: $85K-$110K (+ bonus & equity)
  

Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals.SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

What You'll Do

The Quality Assurance and Workforce Analyst is responsible for conducting quality assurance evaluations for all contact center interactions (phone, chat, and email). This role also manages workforce operations by forecasting and scheduling staff to meet customer demand. The analyst documents department workflow, analyzes performance metrics, and serves as a subject matter expert for contact center and membership systems.

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Monitor and evaluate inbound calls, chats, and emails calls for compliance and quality metrics.

• Investigate call compliance matters and quality issues that may require more training, monitoring, and quality improvements for management review.
• Analyze trends, and provide feedback to the organization regarding opportunities, service failures, or member concerns.
• Responsible for staying current on customer service, technology and training procedures & practices.
• Forecasts, schedules, manages and recommends intra-day staffing, taking into consideration short-term and long-term patterns and trends in daily customer demand.
• Monitors and analyzes service, volume, and metrics, (including SLA, Occupancy, Adherence, Forecast Accuracy, etc.) for multi-site Contact Center operations, and fulfills moderate to highly complex information requests.
• Serves as subject matter expert for Contact Center systems and tools, as well as acting as a liaison between the IT Department and applicable vendor(s) for Contact Center systems and software systems support, maintenance, and enhancements.
• Perform other duties as assigned or as the situation dictates.

What You'll Need

We want to make sure you're successful. To be considered, you must have:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Expert interpersonal skills: high degree of patience and tact, and must be able to cultivate relationships with people from diverse backgrounds, both internally and externally.

• Proficient in PC applications and Internet-based systems.
• Strong communication skills in English, both oral and written; consultative skills to gain the respect and trust from staff and leadership alike in building impactful solutions.
• Able to use sound judgment, discretion, and maintain confidentiality on compensation matters.
• Able to organize, prioritize and coordinate multiple assignments and projects; able to thrive in a highly dynamic work environment; able to develop creative solutions.

COMPETENCIES:

Member Service

Communication

Dependability/Accountability

Leadership

Job Knowledge

Adaptability

Teamwork

Employee Development

MINIMUM QUALIFICATIONS

Education and/or Experience:

• High school diploma or relevant qualification required.

• 2 years of experience working in a contact center environment

• Experience forecasting and workforce planning

• Experience monitoring contacts and providing feedback and/or training

• Must have a passion for customer service and enjoy interacting with people.

PREFERRED BACKGROUND:

• Bachelor's Degree preferred, but not required.

• Prior experience leading staff in a union environment is preferred.

• Fluency in Spanish, both in verbal and written form, is a plus

• Must be proficient in G-Suite and Microsoft Office; familiarity with SAG-AFTRA Oracle systems is a plus.
• Entertainment industry experience preferred, but not required.

We are a great place to work because we offer:

• The hourly salary for this position is $28.99 along with excellent employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks

Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals.SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

What You'll Do

The Membership Services Representative will provide a world-class member experience through the delivery of information regarding performer's interest in joining SAG-AFTRA and acceptance and processing of membership applications. This position provides timely responses to member inquiries regarding all aspects of membership, updating performer records, and works closely with casting directors to clear performers for work under SAG-AFTRA's jurisdiction.

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Respond to telephone, written, and email inquiries from members/performers pertaining to membership eligibility, member status and reinstatement requests; includes face-to-face interaction when assigned to the 1st floor membership lobby.
• Process cast clearance requests (written and verbal); including completing the necessary paperwork; as well as any follow-up needed with the casting director and/or member/performer.
• Handle all phases of the joining process, which includes quoting joining fees, sending out joining forms, processing joining documents, mailing out new member packets; as well as any necessary follow-up with the applicant.
• Update performer records managed by Membership Services, including contact information updates, member category, legal and professional name updates, and mail returned by the USPS.
• Perform other duties as assigned or as the situation dictates.

What You'll Need

We want to make sure you're successful. To be considered, you must have:

• Excellent customer service and interpersonal skills with the ability to demonstrate a high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.
• Able to communicate effectively in English, in both verbal and written form; able to write clearly and succinctly.
• Able to work under pressure, be detail oriented; as well possess the ability to organize, prioritize and coordinate multiple tasks under daily deadlines.
• Demonstrate effective skills in the use of PC applications and type accurately at a rate of 35 WPM.
• Must be available and willing to work extended hours (and/or overtime for applicablenon- exempt positions) per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs; as well as traveling to locations with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.
• Capable of taking direction from more than one supervisor.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• 2 years customer service experience required

PREFERRED BACKGROUND:

• Fluency in Spanish a plus

TESTING REQUIREMENTS:

• Basic Office skills - Math, Spelling, Grammar, and filing - passing score: 76%
• Typing 35 wpm
• Word and Excel tests (basic and intermediate) - passing score: 76%

What You'll Get

We are a great place to work because we offer:

• The hourly rate for this position is $26.39 per hour along with our employee benefits and perks.
• Colleagues that are passionate about what we do and how they contribute to our mission
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks

• Passionate about the beauty industry and deeply knowledgeable about the retail landscape.
• Strategic thinker with a data-driven approach to decision-making and problem-solving.
• Highly organized and detail-oriented, able to manage multiple projects and deadlines in a fast-paced environment.
• Strong communicator and relationship builder, adept at working cross-functionally and influencing key stakeholders.
• Hands-on leader who can coach, mentor, and develop a high-performing team.
• Adaptable and resilient, comfortable navigating ambiguity and shifting priorities.
• Creative and entrepreneurial mindset, always looking for innovative ways to enhance the brand's retail presence and consumer engagement.

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of experience in retail sales and beauty, with a strong understanding of retail partnerships; Previous experience working with Sephora is highly preferred.
• Proven track record of driving sales growth and managing high-impact retail initiatives.
• Strong analytical and forecasting skills, with proficiency in Microsoft Office (Excel, PowerPoint) and Google Suite.
• Excellent presentation, negotiation, and communication skills

• Location of position: Los Angeles, CA
• Hybrid schedule: Must be willing to work 3 days a week in office
• Compensation: $110,000-$140,000
• Reports to Head of Retail Sales

• Develop and maintain short- and mid-term supply plans aligned to demand forecasts and production capacity
• Monitor inventory levels across finished goods and components to prevent stockouts and excess inventory
• Execute replenishment planning to support service level targets and working capital goals
• Identify supply risks and proactively recommend mitigation strategies

• Create and manage purchase orders and production schedules in alignment with lead times and capacity constraints
• Collaborate with contract manufacturers and suppliers to ensure on-time delivery
• Track production status and escalate delays or constraints as needed

• Coordinate inbound shipments from domestic and international suppliers to ensure on-time arrival to warehouses and 3PL partners
• Partner with freight forwarders, carriers, and warehouse teams to manage delivery schedules and resolve inbound delays
• Support customs documentation and compliance processes as applicable

• Create and maintain accurate item master data in ERP/MRP systems, including SKUs, BOMs, lead times, MOQ, pack configurations, and vendor information
• Ensure system accuracy for new product launches, product changes, and discontinuations
• Maintain data governance standards to support planning accuracy, reporting integrity, and operational execution
• Partner cross-functionally to validate setup requirements prior to PO release or production scheduling
• Perform routine audits to ensure master data integrity and resolve discrepancies

• Support supply readiness for new product launches and limited-edition programs
• Coordinate cross-functional timelines to ensure launch execution
• Monitor post-launch performance and adjust supply plans accordingly

• Bachelor's degree in Supply Chain, Business, Operations, or related field
• 2+ years of experience in supply planning, demand planning, inventory management, logistics, or related supply chain role
• Experience in CPG, beauty, cosmetics, or personal care industry preferred
• Strong analytical and problem-solving skills
• Advanced Excel skills; experience with ERP/MRP systems (e.g., NetSuite, SAP, Oracle) preferred
• Understanding of inbound logistics and inventory flow processes
• High attention to detail with strong organizational skills
• Ability to manage multiple SKUs and priorities in a dynamic environment
• Strong communication skills and ability to collaborate cross-functionally
• Comfortable working in a fast-paced, growth-oriented company

• Location of position: Los Angeles, CA
• Hybrid schedule: Must be willing to work 3 days a week in office
• Compensation: up to $110K base (+ bonus & equity)