Jobs in Phoenix

Insurance Agency Customer Service Rep-Commercial Lines

AZ Office

Job Description

POSITION OVERVIEW: $40,000 per year to $55,000 per year

This position is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote

The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.

This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.

Core Duties and Responsibilities:

Client Service & Support

• Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
• Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
• Respond to client inquiries in a timely, professional manner
• Build strong, long-term relationships with clients through consistent, high-quality service

Policy & Account Management

• Process endorsements, renewals, audits, cancellations, and policy changes
• Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
• Review policies, confirms endorsements, and binders for accuracy
• Maintain complete and accurate documentation in the agency management system

Renewals & Marketing Support

• Assist with renewal preparation, including gathering underwriting information and documentation
• Support account managers and producers with marketing submissions and proposals
• Track follow-ups, suspense items, and carrier responses

Carrier & Internal Coordination

• Communicate with insurance carriers to obtain policy information, endorsements, and documentation
• Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
• Escalate issues when appropriate to maintain client satisfaction

What You'll Be Supporting

• General Liability
• Business Owners Policies (BOPs)
• Commercial Auto
• Workers' Compensation
• Professional Liability (E&O)
• Property & Umbrella Coverage
• (Experience with small business package policies is a plus)

Qualifications & Skills

Required:

• Active Property & Casualty insurance license
• 2+ years of experience in commercial insurance service or account management
• Strong understanding of commercial insurance coverages and terminology
• Excellent organizational, communication, and customer service skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency with agency management systems (AMS360 experience preferred)

Preferred:

• Experience within the independent agency model
• Familiarity with certificates, endorsements, and renewal workflows

Why Join Us?

• Collaborative, people-first culture
• Opportunity to work with experienced professionals in a growing agency
• Competitive compensation and benefits
• Career development and ongoing training opportunities

Who You Are

You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.

Essential Physical Requirements

• Must be able to work from a sitting position for extended periods of time.
• Must be willing and able to work in front of a computer monitor for extended periods of time.
• Must be able to work on a standard computer keyboard for extended periods of time.
• Must be able to work in a cubical environment during the workday with limited or no distraction.

Employee Benefits Include:

• Medical Plan
• Dental Plan
• Vision Plan
• 401k
• Live Health Online
• Life Insurance
• Disability
• Supplemental Benefits
• No waiting period to use accrued PTO
• Training
• Employee Assistance Program
• National Discounts & much more!

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We're constantly striving to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute.

ABOUT THE ROLE

The Lead Drafter is responsible for completing specifically assigned drafting projects to support production

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop accurate and complete production drawings and layout for assigned models and/or projects
• Coordinates the drawings with production staff to ensure the project is completed in a timely manner.
• Keeps abreast of current drafting standards to maintain continuity during the drawing and production process.
• Maintains the library of production drawings and bills of material to ensure a central source of current reference information is available and accessible to all departments.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• 3-5 years AutoCAD experience as a Drafter
• High School Diploma with Drafting Fundamentals exposure
• One or more years of manufacturing assembly experience or one or more years of drafting experience
• Strong computer skills and understanding of relevant software packages
• Strong mechanical skills
• Motivated self-starter and able to lead a team

Growing plastics company with multiple manufacturing locations has an outstanding opportunity available in the Phoenix, AZ area for a Maintenance Manager.

QUALIFICATIONS • High School Diploma or GED and three to seven years related experience.

This position will have 5 direct reports.

Experience in plastics, injection molding, blow molding, extrusion, thermoplastics, polyolefins, thermoforming or polymers is preferred.

• Accountability
- Ability to accept responsibility and account for his/her actions.

• Motivation
- Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

• Resource Management (People & Equipment)
- Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

• Safety Awareness
- Ability to identify and correct conditions that affect employee safety.

• Problem Solving
- Ability to find a solution for or to deal proactively with work related problems.

JOB RESPONSIBILITIES: • Responsible for supporting and following Safety Rules and Regulations • Supervise Maintenance Department functions to support manufacturing of plastic products .

• Must have regular, reliable attendance and willing to work outside the regular schedule as required.

• Willing to handle job stress and interact with others in the workplace.

• Able to troubleshoot equipment issues • Develop training manuals for maintenance department.

• Able to implement improvement projects to minimize equipment downtime and improve machine efficiency.

• Available for call-ins during nights and weekends as equipment issues arise.

• Analyze downtime and reports and monthly performance reports, etc.

• Manage spare stock purchasing & store stock application .

This position offers a very competitive base salary, bonus potential & comprehensive benefits.

Description

Provide technical and professional leadership to the Engineering and/or Maintenance department and advise operations inclusive of directing, scheduling/controlling all related activities to achieve an integrated operations business plan. Responsible for the budgeting and execution of maintenance, utilities, and minor capital. Ensure maintainability and reliability of automation systems, equipment, buildings and facilities to achieve a high level of asset preservation at a reduced operating cost. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Drive the Maintenance Excellence process by leading an effective predictive/preventative maintenance (PPM) program through work order procedures, parts inventory, training, scheduling, efficiency improvements, and compliance programs
• Operate, maintain, and repair all aspects of the automation system
• Pinpoint electrical, mechanical and PLC (programmable logic controller) fault; analyze and institute recovery
• Manage the emergency response to automation downtime
• Develop, implement and control the department's budgets
• Lead people processes in department by guiding, coaching and developing direct reports
• Recommend equipment modifications or replacement to improve safety, quality or throughput
• Perform analysis to determine root cause for the most critical and repetitive failures
• Create and maintain the appropriate engineering records including equipment records and manuals, drawings and diagrams, inspection reports and legal records as required by the appropriate agencies
• Work closely with outside agencies such as OSHA, EPA, FDA, etc., to ensure compliance with current regulations
• Manage all outside contractors and third-party contractors performing any automation maintenance or facility work
• Lead the development and implementation of the 3-Year Minor Capital Plan inclusive of due diligence for project feasibility, preparing capital requests, creating contracts, effective project management and achieving the project deliverables
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Requirements

• Associate degree related field or equivalent work experience
• Any project management experience
• 4+ years of advanced knowledge/experience of electrical systems
• 1 year of experience in programmable logic circuits (PLC) troubleshooting & repair
• 1 year of experience in Manufacturing processes & plants
• 1 year of experience in Automation operation & maintenance
• Ammonia Refrigeration experience
• 2+ years of experience in a leadership role in a maintenance organization
• 5+ years of maintenance experience in an industrial, manufacturing or logistics setting
• Proficient in Microsoft Office
• Excellent oral/written communication skills
• Excellent organization, communication and leadership skills

Desired Experience

• Bachelor's Degree
• Any experience with automated conveyor preventative maintenance & material handling equipment
• Any experience working with automated material handling systems
• Any proactive maintenance experience
• Any experience as a maintenance manager at major facility
• Strong analytical and problem-solving skills

Position Description:

• Provides minor repairs to all locations including retail stores for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Duties include spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Also provides service for more complex duties such as electrical wiring and switches, installation of interior walls, sinks, toilets, vanities, masonry skill, as well as carpet and tile installation.

Essential Duties and Responsibilities:

• Fills out the appropriate paperwork and reports any and all safety or security concerns to your supervisor.
• Cross trains in all aspects of building maintenance and Handyman duties.
• Provides excellent service to our retail stores and other locations through making minor repairs which includes spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Provides service for more complex duties, if needed.
• Takes direction from leadership with a positive attitude.
• Must handle all company issued tools and equipment in a responsible and safe manner, ensuring the security, safety and proper usage of all tools.
• Must comply with all company set safety standards, including wearing safety glasses, hardhats, and steel-toed boots. Immediately acts and/or reports any unsafe condition or potential hazards.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
• Perform other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent work experience, required.
• 3 - 4 years' experience in Facilities Maintenance, including plumbing, electric, steel framing, and construction experience or general handyman work as well as an understanding of HVAC and light construction, required.
• Ability to climb ladders as well as use electrical and manual tools and equipment.
• Knowledge of operating scissor lift.
• Ability to safely tow a trailer with company vehicle, including scissor lift.
• Must have basic phone and computer skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.
• Additional Job Description
• Additional Job Description
• Position Description:
• Provides minor repairs to all locations including retail stores for Goodwill of the San Francisco Bay. Duties include spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Also provides service for more complex duties such as electrical wiring and switches, installation of interior walls, sinks, toilets, vanities, masonry skill, as well as carpet and tile installation.

Essential Duties and Responsibilities:

• Fills out the appropriate paperwork and reports any and all safety or security concerns to your supervisor.
• Cross trains in all aspects of building maintenance and Handyman duties.
• Provides excellent service to our retail stores and other locations through making minor repairs which includes spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Provides service for more complex duties, if needed.
• Takes direction from leadership with a positive attitude.
• Must handle all company issued tools and equipment in a responsible and safe manner, ensuring the security, safety and proper usage of all tools.
• Must comply with all company set safety standards, including wearing safety glasses, hardhats, and steel-toed boots. Immediately acts and/or reports any unsafe condition or potential hazards.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
• Perform other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent work experience, required.
• 3 - 4 years' experience in Facilities Maintenance, including plumbing, electric, steel framing, and construction experience or general handyman work as well as an understanding of HVAC and light construction, required.
• Ability to climb ladders as well as use electrical and manual tools and equipment.
• Knowledge of operating scissor lift.
• Ability to safely tow a trailer with company vehicle, including scissor lift.
• Must have basic phone and computer skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Senior Data Modeler

Hybrid 3-4 days onsite

Location: Phoenix, Arizona

Salary: $130,000 - $150,000 base

A large, operationally complex organization is undergoing a major modernization of its data platform and is building a new, cloud-native analytics foundation from the ground up. This is a greenfield opportunity for a senior-level data modeler to establish best practices, influence architecture, and help shape how data is organized and used across the business.

This role sits at the center of a multi-year transformation focused on modern analytics, scalable data products, and strong collaboration between data and business teams.

What You'll Be Working On

• Designing and implementing enterprise data models across conceptual, logical, and physical layers
• Establishing Medallion architecture patterns and reusable modeling assets
• Building dimensional and semantic models that support analytics and reporting
• Partnering closely with domain experts and functional leaders to translate business needs into data structures
• Collaborating with data engineers to align models with ELT pipelines and analytics frameworks
• Helping define modeling standards and upskilling senior engineers in modern data modeling practices
• Contributing hands-on to data engineering work where needed (SQL, transformations, optimization)
• Proactively identifying analytics opportunities and recommending data structures to support them

This role is roughly 40% data modeling, 30% hands-on engineering, and 30% cross-functional collaboration.

Must-Have Experience

• Strong, hands-on experience with data modeling (dimensional, canonical, semantic)
• Deep understanding of Medallion architecture
• Advanced SQL and experience working with a modern cloud data warehouse
• Experience with dbt for transformations and modeling
• Hands-on experience in cloud-native data environments (AWS preferred)
• Ability to work directly with business stakeholders and explain technical concepts clearly
• Experience collaborating closely with data engineers on execution

Nice to Have

• Python experience
• Familiarity with Informatica or reverse-engineering legacy data models
• Exposure to streaming or near-real-time data pipelines
• Experience with visualization tools (tool choice is flexible)

Who Will Thrive in This Role

• A senior individual contributor who enjoys building from scratch
• Someone who can act as a modeling expert and mentor in an organization formalizing this practice
• Comfortable working in ambiguity and taking initiative
• Strong communicator who enjoys partnering with both technical and non-technical teams
• Equally comfortable discussing business concepts and physical data models

Why This Role Is Unique

• Greenfield data modeling initiative with real influence
• Opportunity to define standards that will be used across the organization
• Work on large-scale, real-world operational and analytical data
• High visibility within a growing data organization
• Flexible work setup for individual contributors

If you're excited about shaping a modern data foundation and want to be the person who defines how data is modeled, understood, and used, this is a rare opportunity to make a lasting impact.

Brown & Brown is seeking a Producer for our Employee Benefits Department in Phoenix, Arizona!

No prior insurance experience is required - Must have successful B2B sales experience!

We offer our sales executives an opportunity to join a dynamic team with a tradition of success. Our results-based, decentralized company culture provides unlimited earning potential for entrepreneurial salespeople. This is a base salary plus commission, benefits-eligible opportunity!

WHAT YOU'LL DO:

• Prospect, develop, propose and bind new business
• Actively pursue new client prospects through telemarketing, networking, and personal referrals
• Renew existing clients every year
• Assist in the collection of required coverage information and necessary deposit and renewal premiums
• Maintain the proper documentation for existing and prospective clients
• Oversee all aspects of your new clients with the assigned account manager
• Drive and support cross-selling strategies for existing clients, as well as new relationships
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills
• Always conduct the highest level of confidentiality
• Other duties as needed

WHAT YOU'LL NEED:

• Bachelor's Degree, or an equivalent combination of education and experience may be considered
• 2+ years' experience in B2B sales in PEO, HRIS, Payroll, Employee Benefits, or similar industry
• Life & Health License
• Strong financial aptitude
• Proficiency in Microsoft Office 365
• Exceptional customer service and interpersonal skills
• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

WHAT WE OFFER:

• Commission earnings available upon obtaining L&H License
• Unlimited earning potential
• Best-in-class training
• Growth and advancement opportunities
• Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program
• Employee Stock Purchase Plan (ESPP)
• Discounted Onsite Gym Membership
• Free Onsite Parking

DRA Global Limited is an international multi-disciplinary engineering, project delivery and operations management group, predominantly focused on the mining, minerals and metals industry.

The Group has an extensive track record spanning almost four decades across a wide range of commodities. Our teams have deep expertise in the mining, minerals and metals processing industries, as well as related non-process infrastructure such as, water, and energy solutions.

DRA covers all major mining centers with offices across Africa and the Middle East, North and South America, USA and Asia-Pacific.

We are seeking a Mechanical Engineer, based out of our Phoenix office. This position is responsible for the engineering and discipline project design activities relating to concept, pre-feasibility, feasibility studies, EPCM and EPC projects. Main functions include (but not limited to): design engineering, technical support, package management, site support, commissioning, and documentation and handover.

Engineering

• Carries out innovative detailed designs as required for specific disciplines following good engineering practices
• Designs conveyor and piping systems in area of responsibility (checked by relevant BMH or piping technical lead)
• Ensures that the quality of discipline designs are carried out in accordance with client standards and specifications, industry standards and the relevant legislation
• Provides design interface between disciplines
• Ensures certified design information received from vendors, contractors and consultants is accurate and interfaces with other designs
• Ensures the effective peer review and approval of discipline design
• Ensures continuous improvement, lessons learnt, value engineering, fit for purpose and latest technologies are implemented
• Is responsible for the engineering discipline sign off
• Interfaces with internal and external design and drafting disciplines
• Provides discipline inputs for studies and proposals
• Provides engineering support to the site team
• Performs commissioning discipline activities
• Manages the mark-up and back droughting of redline drawings

Operational Management

• Provides input into all SHE matters, actively participates, and promotes a total safety culture.
• Ensures that relevant project procedures are complied with
• Ensures that fabrication, manufacturing, and construction drawings are issued according to the project programmer
• Manages the time schedule, cost, quality, risk and scope of assigned procurement packages.
• Ensures assigned packages are installed / constructed in accordance with the project & vendor specifications
• Manages, inspects and releases the relevant items of procurement, fabrication and construction within area of discipline and responsibility
• Participates in the Total Safety Culture of DRA and site safety requirements
• Assists with the commissioning of the assigned packages in accordance with the project & vendor specifications
• Ensures that reports are structured, accurate, complete and well presented
• Displays proactive communication with project team with respect to discipline interface and problem solving

Financial

• Manages personal and design/droughting budget man-hours
• Manages budget as allocated per discipline/procurement package
• Ensures designs produced are in accordance with capital budget and quantities
• Ensures suitable contract management is applied to managed procurement packages
• Ensures proper change management procedure is adhered to

Client Relations

• Ensures that all interactions with Clients are conducted in professional and respectful manner
• Ensures that Clients are kept informed and updated on the technical aspects of the project
• Ensures that DRA remains the Clients engineering service provider of choice
• Liaises and co-ordinates with the client's discipline engineers to ensure adherence to project and client requirements and specifications

PHYSICAL REQUIREMENTS/CONDITIONS

• While performing duties of this job, you may be required to stand, sit, alternate between sitting and standing, push/pull as necessary, reach overhead or below shoulder level, kneel, squat, stoop, crawl, and work at heights utilizing proper fall protection.
• Ability to access all areas of the job site and conduct physical evaluations of grounds and equipment including ability to work at high elevations.
• Personal protective equipment may be required when performing work on-site, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, protective clothing, gloves, and any other PPE as required.
• Work may be performed on an active mining construction site with various associated risks.

EDUCATION/SKILLS/EXPERIENCE REQUIRED

• Experience of onsite construction and commissioning experience within a multi-disciplinary team in Industrial, Mining & Minerals, Oil & Gas, or equivalent environment.
• Bachelor's degree in mechanical engineering preferred.
• Registered as a licensed Professional Engineer in the state of Arizona - desirable.

Note: This position is hybrid to Phoenix, AZ with onsite presence required at our Tucson site*****

DRA Global is committed to building a diverse and inclusive workplace where everyone feels valued and supported. We believe that diversity strengthens our ability to reach our goals, enhances our reputation, and helps us attract, engage, and retain great people.

We welcome applications from individuals of all backgrounds, regardless of gender, age, disability, ethnicity, or any other characteristic. Our values — People, Safety, Trust, Integrity, Excellence, and Courage — reflect our ongoing commitment to equal opportunities and an inclusive culture.

2nd Shift Customer Service Representative – English/Spanish Required

Hybrid Remote Setting -> Reporting to Phoenix, AZ

Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive

and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!

What We're Looking For:

We're looking for motivated, goal-oriented, self-starters who are:

• Professionals who want to launch their career in a new industry
• Detail-oriented and organized
• Strong communicators — both written and verbal
• Comfortable in a fast-paced, team-oriented environment
• Ready to make an impact and grow a career

If you're someone with grit, determination, and a desire to win, you'll fit right in at Circle.

Overview:

As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.

Responsibilities:

• Enter new load orders into our proprietary web-based software
• Initiate "check calls" to track and trace drivers on all pickups and deliveries
• Communicate internally with drivers to ensure accurate documentation
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
• Maintain and collect proper paperwork for each shipment
• Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
• Maintain an outbound call volume of 100 calls per day

No logistics experience? No problem! You'll receive hands-on training from day one and all the tools you need to grow.

Skills/Abilities:

• Bilingual (English/Spanish) required
• Must have strong attention to detail
• Ability to prioritize, balance, and organize information while completing multiple tasks.
• Above-average proficiency in Google Drive and Microsoft Suite
• Excellent written and verbal communication skills
• Excellent teamwork skills

Education and Experience:

• High school diploma or equivalent required
• Associate's degree preferred
• Call center experience is a bonus

Benefits:

• Full-time: 40 hours per week
• Room for advancement in a fast-growing company that promotes from within
• Paid holidays and paid time off
• Health, vision, and dental insurance benefits
• 401(k) Plan

Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!

Trade-Wind Manufacturing LLC, part of Composition Brands, is a leading manufacturer of premium residential ventilation products for indoor and outdoor use. Headquartered in Phoenix, AZ, Trade-Wind is recognized for innovative design, quiet performance, and ease of installation. The company is committed to engineering excellence, superior customer service, and the highest standards of quality and craftsmanship.

The General Manager/Vice President serves as the senior executive leader of Trade-Wind Manufacturing LLC, the ventilation platform within Composition Brands. Based in Phoenix, Arizona, and reporting directly to the Composition Brands President, this role has full P&L ownership and accountability for the company's strategy, financial performance, operational execution, and long-term value creation.

This leader sets the strategic direction of the business while ensuring disciplined execution across manufacturing, engineering, product management, finance, quality, and commercial functions. The position is responsible for driving profitable growth, strengthening operational performance, advancing product innovation, and delivering a best-in-class customer experience within the luxury residential appliance market.

The role builds and develops a high-performing organization with the talent, systems, and culture required to compete and win in a demanding, design-focused market, while upholding the highest standards of integrity, safety, and quality.

Responsibilities

• Lead the development and execution of long-term strategy to drive sustained revenue growth, market share expansion, and margin improvement.
• Own full P&L performance, delivering annual commitments while driving operational and financial discipline.
• Translate strategic objectives into clear priorities, resource allocation plans, and measurable execution roadmaps across all functions.
• Establish and govern KPIs, dashboards, and performance management mechanisms that strengthen accountability and decision-making.
• Direct world-class operations across multiple manufacturing facilities, ensuring safety, quality, productivity, and on-time delivery.
• Champion Lean, Six Sigma, and continuous improvement initiatives to optimize cost, throughput, quality, and overall value stream performance.
• Ensure product quality, reliability, and craftsmanship consistently meet or exceed luxury market expectations.
• Develop scalable operational infrastructure, systems, and workforce capability to support sustained growth.
• Lead manufacturing footprint strategy, including make-versus-buy decisions, outsourcing strategy, and supplier optimization.
• Partner closely with Finance to develop budgets, forecasts, capital allocation plans, and long-term investment strategies aligned with business priorities.
• Monitor business performance, identify variances, and implement corrective actions to protect profitability and cash flow.
• Evaluate capital investments, manufacturing technologies, and operational enhancements that drive long-term enterprise value.
• Collaborate with Engineering, Product Management, and Sales to define innovation priorities, product roadmaps, and competitive positioning.
• Ensure alignment of product lifecycle planning with customer needs, market trends, and profitability objectives.
• Support channel and distribution strategies, strengthening relationships with dealers and distributors.
• Provide operational and product insight to enhance sales initiatives and commercial execution.
• Build, lead, and inspire a high-performance organization focused on accountability, results, and customer excellence.
• Attract, retain, and develop top talent while fostering strong succession planning and leadership bench strength.
• Champion a culture grounded in safety, continuous improvement, collaboration, and ethical business practices.
• Ensure strict adherence to safety standards, manufacturing best practices, and regulatory requirements.
• Enforce robust quality management systems and corrective-action processes to protect brand reputation and product integrity.
• Promote proactive identification and communication of operational and product risks.
• Provide clear, consistent communication of business performance, risks, and strategic priorities to executive leadership.
• Build strong, trust-based relationships with internal teams, suppliers, partners, and key customers.
• Foster open communication, transparency, and cross-functional alignment throughout the organization.

Requirements

• Bachelor's degree in Finance, Business, Operations Management, or a related field required; Master's degree preferred.
• Minimum of 8+ years of senior leadership experience in a multi-site manufacturing environment.
• Demonstrated ability to provide strategic organizational leadership while ensuring strong operational performance and ethical decision-making.
• Proven experience leading cross-functional teams in operations, engineering, finance, and commercial environments.
• Strong expertise in organizational development, talent management, budget oversight, and strategic planning.
• Ability to operate effectively in a fast-paced environment while driving clarity, alignment, and results.
• Deep understanding of Lean manufacturing principles, Six Sigma, and waste elimination methodologies.
• Strong financial acumen with P&L ownership experience.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• High level of professionalism, discretion, and integrity in handling confidential information.
• Self-motivated, proactive, and resourceful, with a strong commitment to performance and company values.

Trade-Wind Manufacturing LLC is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.