Jobs in Park Forest

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Your Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Your Perks and Benefits:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let's talk. Make your move.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCaf and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Why join us? Here is what we offer:

• Competitive Pay
• Flexible Schedules
• Employee Discounts and free meals
• Paid time off
• Education through Archways to Opportunity (available after 90 days) include opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental, and vision benefits*
• Access to getting paid early is available
• And much more!

Take the next step in your career with us and enjoy these amazing perks!

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• 
  
• Start earning quickly on a flexible schedule*
  
• Weekly pay with the option of instant cashout
  
• Potential to earn tips
  
• Special earnings promotions
  

Basic requirements:

• 
  
• 18+ years old (21+ to deliver alcohol)
  
• Eligible to work in the United States
  
• Consistent access to a vehicle and a recent smartphone
  

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.

• Conduct tax interviews with clients face to face and through virtual tools video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• Support office priorities through teamwork and collaboration
• Grow your tax expertise

• Bachelor's degree in accounting or related field
• Previous experience in a customer service or retail environment
• Experience working in a fast-paced, supportive environment
• Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
• Experience working in a fast-paced environment
• Comfort working with virtual tools video, phone and chat
• Ability to effectively communicate in person, via phone and in writing
• Must meet all other IRS and applicable state requirements
• High school diploma / equivalent or higher

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

1 - Enrollment?in?or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$11.00 - $27.00/Hr.

#12503

Hiring CDL-A Truck Drivers

• 
  
• PAY THAT ADDS UP FAST - Average $1,500-$1,900/week (up to $98,800/year)
  
• DEDICATED REEFER. HOME WEEKLY. - Reliable runs based out of McCook, IL
  
• BONUSES BEYOND MILES - 66 CPM incl. bonuses + $20/hr stop pay
  

Why Drive for Tucker?

When you're driving with us, you're part of the Tucker Freight Lines team. The owners, Sauny and AJ Tucker, have grown up around trucking and AJ drove on the road himself. They want those at Tucker Freight Lines to have a good experience, be successful, and be a part of something bigger - the Tucker team.

Join us today and experience the difference at Tucker Freight Lines!

Dedicated Reefer Drivers

• 
  
• Drivers average up to $98,800 per year
  
• Average weekly pay: $1,500 - $1,900 per week
  
• Mileage pay: 66 CPM including bonuses*
  
• $20/hour stop pay
  
• Home weekly
  
• Dedicated runs
  
• Refrigerated freight
  
• Based out of McCook, IL
  
• No TWIC card required
  

Company Driver Benefits

• 
  
• Medical, dental, & vision insurance
  
• 401(k) with company match
  
• Health savings account
  
• Paid time off
  
• Paid orientation
  
• Up to $5,000 driver referral bonus
  
• Pet & rider policies
  
• Quarterly bonuses
  

*Pay varies by experience level and production. There is no deadline to apply. Applications are accepted on an ongoing basis.

Driver Requirements

• 
  
• Valid Class A CDL
  
• 2+ years tractor-trailer experience
  
• No DUIs in the last 5 years
  
• Must be 23 years of age or older
  

Job Type: Full-time

Work Location: On the road

Reference Number: 45

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• 
  
• Start earning quickly on a flexible schedule*
  
• Weekly pay with the option of instant cashout
  
• Potential to earn tips
  
• Special earnings promotions
  

Basic requirements:

• 
  
• 18+ years old (21+ to deliver alcohol)
  
• Eligible to work in the United States
  
• Consistent access to a vehicle and a recent smartphone
  

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Nalco Water, an Ecolab Company, is currently seeking a Customer Delivery Specialist to join its logistics team in Glenwood, IL. Youll be responsible for providing customer delivery of Nalco equipment to customer locations.

Whats in it For You:

• Terminal Location: Glenwood, IL
• $26 - $28/ HR
• Overtime available
• Pre-determined delivery schedules.
• Must have flexible start and end times based on customer needs.
• Local Route. 200mile radius of Glenwood, IL
• Dedicated Vehicle
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, and more!

What You Will Do:

• Safely operate vehicles to include (not limited to) 22-ft dual axel delivery trucks.
• Delivery, unloading, and exchanging of Nalco equipment at customer locations.
• Work with Nalco equipment including but not limited to changing filters, exchanging tanks, or UV replacement.
• Troubleshoot Nalco equipment including calibration of meters, changing pumps, clamping hoses, and other preventative maintenance work as needed.
• Make between 2-10 customer deliveries per day as needed.
• Operate forklift, pallet jack, and handcart to maneuver equipment at warehouse and customer locations.
• Always maintain trucks and equipment in a safe and operable condition by performing daily and periodic mechanical and safety inspections.
• Responsible for accurate up-to-date delivery location maps, and operates in accordance with DOT regulations.
• Maintain driver's hours of service by using Samsara and/or paper logbook reporting.
• Maintain regular communication with sales and supervisors to report field problems and/or safety hazards.
• Work closely with Nalco's sales team to satisfy customer requirements.
• Wear appropriate safety gear at all times during delivery operations.
• Keep current on safety techniques and take advantage of all opportunities to improve driving and safety skills
• Recognize and avoid safety hazards in the work environment.

Minimum Qualifications:

• High School diploma or equivalent
• Possess a current Class B Commercial Driver's License (CDL), issued by the state in which the candidate resides.
• TWIC Card preferred.
• Minimum 1 year of commercial driving experience
• 3 years of an acceptable motor vehicle record
• Must be able to lift and carry a minimum of 50 lbs.
• No immigration sponsorship offered for this role.

Annual or Hourly Compensation Range:

Benefits

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here?for additional benefits information.?If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at /working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Why Become a Shopper with Door Dash? Turn your shopping skills into extra income.

Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with Door Dash.

Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with Door Dash puts you in control of your time and earnings.Either as a side hustle or a full-time gig, being a Shopper with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Deliver more than just restaurant orders.

Become a Shopper and deliver grocery, convenience, retail, alcohol and more—Door Dash offers diverse earning opportunities so you can maximize your time.Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.
*Quick and easy start: Sign up in minutes and get on the road fast.
**Basic Requirements~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number~ Social security number (only in the US)~ Consistent access to a smartphoneHow to Become a ShopperClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher appActivate your Red Card in the Dasher app
*****Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery.

Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers.

The card will automatically be funded prior to check out.

Red Cards are not linked to Dasher bank accounts or related to earnings.

This card is issued by Peoples Trust Company under license from Mastercard International Incorporated.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.Additional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!

Why Join Circle:

We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

What We Are Looking For:

As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Responsibilities

• Hunting and bringing in new business while overseeing high level existing book of business
• Cold calling, emailing and qualifying clients that fit into our network
• Lead generation from google, hoovers and zoom info to gain market share
• The face of the account, steps in for higher level escalations, does not execute day to day tasks
• Quarterly business reviews for high level objectives with senior level management for the clients
• Monthly or weekly continuous improvement calls and strategy with both the account management team and client
• Provides direction and management their direct reports, KPIs guidance and daily operational tasks checklist for their book of business
• Real time coaching moments for operations, quoting and communication to clients
• Coaches their operational team for the daily tasks and execution of account management

Expectations

• Maintain a minimum of 25 outbound calls daily
• Maintain a minimum acceptable load count, monthly GP, and monthly CRM activities as set by management
• Exemplify Circle’s commitment to “No Fail Service” by reducing preventable bouncing, giving loads back, etc.
• Achieve daily goal accomplishments as set by management while maintaining a high level of professionalism and integrity

Advancement Requirements

• Experience in an Account Management position
• Completion of internal Circle Leadership Training
• Consistent, exemplary execution of role expectations
• Proven track record of leadership qualities
• 4-Year College Degree or similar experience

Benefits

• Room for advancement in a fast growing company that promotes from within
• On-site training and career development
• Paid holidays and paid time off after 90 days
• Health, vision, and dental insurance benefits
• 401(k) Plan
• $50,000 - $65,000 salary DOE plus uncapped commission opportunities

Quality & Production Manager

Position Summary

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities:

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience working within and maintaining an ISO 9001:2015 Quality Management System (QMS), including internal audits, corrective actions, and preparation for certification audits.
• Background in process improvement methodologies (Lean, Six Sigma, etc.)