Jobs in Palos Verdes Peninsula, CA

The Bilingual Operations Coordinator will play an important role in providing day-to-day operational and administrative support to ensure smooth business activities. The position requires the individual to communicate effectively in both Japanese and English, in writing and verbally, with colleagues in the U.S. office, as well as with the Japan headquarters and other overseas offices, as needed. The individual will also assist with special projects, facilitate day-to-day tasks and schedules, conduct research, compile information for presentations and executive reviews, and provide support across various business areas within KONAMI’s digital business, including sales, marketing, licensing, production, and business development. Responsibilities are not all-inclusive, and additional duties may be assigned as needed. The role is designed for a professional eager to learn and grow in a dynamic, multinational corporate environment. Occasional domestic and international travel may be required.

Responsibilities

• Translate documents and presentation materials between Japanese and English to support effective communication
• Provide interpretation support during various types of meetings, including team discussions, project-related sessions, and cross-office collaborations
• These tasks may include handling requests and assignments within the U.S. office as well as from the Japan headquarters and other overseas offices as needed
• Facilitate smooth communication across teams and offices by coordinating meetings and activities, aligning information, and tracking tasks
• Support special projects and initiatives, as directed by management, to help resolve operational or business-related challenges
• Assist with day-to-day administrative tasks, such as taking meeting minutes, processing expenses, and coordinating operational activities
• Participate in occasional domestic and international business trips, including visits to the Japan headquarters and industry events, to support business activities

Qualifications

Required:

• Native-level proficiency in Japanese and professional working proficiency in English, both written and spoken
• Bachelor’s degree from an accredited university or equivalent, with any exposure to translation, interpretation or bilingual work welcome, and a demonstrated willingness to learn and grow in the role
• Strong communication skills and adaptability, with the ability to work effectively in a diverse, multinational and cross-cultural environment
• Highly organized and able to manage multiple tasks and priorities simultaneously, with careful attention to detail
• Shows initiative and ability to work independently with minimal direction, while open to guidance and feedback
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Preferred:

• Experience working in a Japanese company or familiarity with Japanese business practices and corporate culture
• Interest in various types of entertainment content, including video games, movies, comics, animation, music, etc.
• Able to make timely decisions and take action when needed, while maintaining attention to detail
• Comfortable adapting to new tools and internal systems as needed

Overview:

Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

**************************************************************************

*** Location: Rancho Cordova, CA 95670

*** Duration: 3+ months

Important:

• Schedule: Monday–Friday, 9:00 AM–6:00 PM PST
• Work Arrangement: Initial training onsite; remote work permitted after training completion

Job Overview:

The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment.

Job Functions:

• Respond to inbound 800-line calls and complete outbound support calls.
• Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed.
• Assist beneficiaries with enrollment transaction requests, as applicable.
• Maintain current knowledge of client programs, policies, procedures, and desk guidelines.
• Ensure adherence to contract compliance provisions relevant to the role.
• Follow all position-specific policies and procedures while meeting quality and production expectations.

Required Qualifications:

• High school diploma, GED, or equivalent certification.
• At least 1 year of experience in customer service, call center, or a related field.
• Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian.
• Strong computer literacy and ability to quickly learn new software programs.
• Ability to follow procedures and meet established quality and productivity standards.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to work both independently and collaboratively as part of a team.

Preferred Requirement:

• Experience in a health or human services environment.
• Prior public-facing call center experience.

*********************************************************************

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

• Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
• Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
• Oversee service delivery for patients, PCP practices, specialists, and broker partners
• Translate feedback and complaints into measurable service improvements

People Leadership & Culture

• Lead, coach, and develop managers and frontline customer service teams
• Foster a respectful, accountable, and service-driven culture
• Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

• Oversee daily contact center operations (phone, digital, portal)
• Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
• Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
• Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

• Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
• Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

• Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
• Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred
• 7+ years of healthcare customer service or call center leadership experience
• Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
• Proven success leading large frontline service teams
• Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
• Strong understanding of culturally competent service for senior populations

Preferred:

• Experience serving Asian or immigrant senior populations
• Familiarity with EMR, CRM, and workforce management systems
• Lean, Six Sigma, or Service Excellence training

Success Measures

• Improved patient, provider, and broker satisfaction
• Reduced escalations and complaints
• Improved access metrics and first-contact resolution
• Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
• Career Development: Tuition reimbursement to support your education and growth.
• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Lighting Design Project Coordinator.

• Pay range is $55,000 to $80,000 annually (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

The Project Coordinator will collaborate closely with our design team, dealers, and representatives to intake new projects, conduct scope calls to establish project parameters, and work alongside account managers to facilitate invoices. They must possess the capability to read and understand construction sets to evaluate if all essential information for initiating the project has been received. Additionally, they will monitor project status, maintain project log and coordinate with multiple disciplines to acquire the necessary documentation.

Primary Job Responsibilities:

· Initial project intake and processing

· Effectively review documentation and assess missing information needed for design services

· Communicate with clients, designers and sales teams on additional information needed to complete projects in a timely manner

· Communicate with clients on project deadlines and give updates on progress

· Update and maintain team calendar and project coordination board

· Would conduct initial calls to clarify project scope, services required, product needs and client specific direction.

· Produce clear documentation that summarizes initial call information to communicate to design team for successful deliverables that satisfies clients requirements

· Collaborate with account managers to provide quotations

· Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality

· Work with assigned outside sales managers to track the status of projects in the pipeline and to maintain customer satisfaction with project deliverables and processes.

· Identify and assess customers’ needs to achieve satisfaction

· Self-motivated individual with ability to complete tasks in a timely manner

Primary Job Requirements:

· 3-5 years of project management or experience in related fields such as interior design, architecture, or lighting design.

· Demonstrated knowledge of design sets (plans, elevations, sections etc.)

· Successful history of written and verbal customer communication skills

· Demonstrated proficiency in administrative and documentation procedures

· Proficient with Microsoft Office Suite of products (Outlook, Word, Excel, PowerPoint)

· Proficient with AutoCAD not required but would be a plus

· Must have the ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment

· Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure, and meet deadlines as required

Educational Requirements: High School Diploma. Bachelor’s degree in interior design, Architecture or Architectural Engineering

Program Proficiencies: Microsoft suite, Bluebeam Revu, AutoCAD (a plus), Outlook

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

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TCI PRECISION METALS | E-Z LOK

Divisions of Tool Components, Inc.

 |  MANAGER

Full-Time | On-Site | Gardena & Los Alamitos, CA | $100,000 – $130,000 DOE

TCI Precision Metals and E-Z LOK are sister divisions of Tool Components, Inc., a third-generation, family-owned manufacturing company founded in 1956.

TCI Precision Metals, headquartered in Gardena, CA, is a leading manufacturer and supplier of Machine-Ready Blanks—precision-ground and milled aluminum, stainless steel, carbon steel, and copper products that eliminate material prep for machine shops and OEMs nationwide.

E-Z LOK, based in Los Alamitos, CA, is a well-known brand of threaded inserts for metal, wood, and plastic—including the E-Z LOK™ solid wall, E-Z Coil™, E-Z Knife™, E-Z Hex™, E-Z Sonic™, and E-Z Press™ product lines—sold through a nationwide distributor network and direct e-commerce.

Both divisions hold ISO 9001 certification, and TCI additionally holds AS9100 certification. Together, they serve industries including aerospace, defense, medical, semiconductor, automotive, and general manufacturing.

We are looking for a hands-on Purchasing Manager to take full ownership of procurement across both TCI Precision Metals and E-Z LOK. This is an individual contributor role reporting directly to the Owner/President. You will split your time between both facilities—primarily based at TCI in Gardena with approximately one day per week at the E-Z LOK facility in Los Alamitos. You will be responsible for strategic sourcing, day-to-day purchasing, inventory optimization, supplier management, and cost reduction for both operations. The right person combines sharp negotiation skills with deep knowledge of metals and manufactured components supply chains, and is comfortable working across two distinct product lines and ERP environments. This is a high-impact role with real visibility—your decisions will directly affect margins, on-time delivery, and operational efficiency across the entire organization.

•       Build and maintain strong relationships with mills, metal distributors, and component suppliers across both TCI and E-Z LOK product lines

•       Monitor supplier performance for quality, delivery, responsiveness, and cost competitiveness

•       Research, identify, evaluate, and onboard new vendors for raw materials, threaded insert components, packaging, and other supplies

•       Negotiate pricing, terms, lead times, freight terms, and consignment or exclusivity arrangements

•       Develop backup sourcing and disaster recovery strategies to ensure supply continuity for both divisions

•       Oversee daily purchasing of raw materials, MRO items, packaging, and other supplies for both TCI and E-Z LOK

•       Review and approve purchase orders within established dollar limits

•       Manage freight purchasing and freight claims

•       Ensure accurate order quantities, pricing, due dates, and vendor confirmations

•       Expedite late orders and manage material shortages across both facilities

•       Resolve PO discrepancies, invoice mismatches, and receiving issues

•       Help set and maintain min/max levels, reorder points, safety stock, and order policies for both divisions

•       Balance inventory availability against excess and obsolete stock

•       Coordinate buys based on demand forecasts, customer orders, production schedules, and seasonality

•       Support cycle count and inventory accuracy efforts where purchasing impacts inventory health

•       Work closely with production, planning, warehouse, sales, and customer service teams at both TCI and E-Z LOK

•       Ensure material availability to support manufacturing schedules without interruption at either facility

•       Prioritize purchases for urgent jobs, stockouts, and customer commitments

•       Communicate supply risks, delays, and allocation issues early and proactively

•       Coordinate with quality on supplier corrective actions and vendor quality issues

•       Ensure purchased materials meet specifications, certifications, and regulatory requirements (including AS9100 for TCI’s aerospace work)

•       Maintain vendor documentation including W-9s, insurance certificates, conflict minerals declarations, country-of-origin documentation, and RoHS/REACH compliance records as applicable

•       Drive cost reduction initiatives through negotiation, alternate sourcing, consolidation, and value analysis across both divisions

•       Track purchase price variance (PPV) and document savings

•       Review and respond to vendor price increases and market changes

•       Identify freight, packaging, and minimum order quantity improvements

•       Maintain accurate item and vendor purchasing data in the ERP systems (NetSuite & Epicor) for both TCI and E-Z LOK

•       Review and update lead times, costs, supplier records, and purchasing parameters

•       Leverage ERP/MRP outputs to plan and manage purchasing activity

•       Report on open POs, late deliveries, supplier scorecards, inventory position, and savings across both divisions

•       Serve as a backup for credit issues and order releases

•       Review POs for accuracy, detail, and lead time alignment

•       Manage bid buyouts and bid inventory processes

•       Purchase goods and services across the organization as needed

•       Lead the weekly SAT (Supply Action Team) meeting

•       Prepare and distribute material usage reports

•       Reduce spend significantly, YOY, for both companies in the first year on comparable volume

•       Improve supplier on-time delivery (OTD) metrics across both divisions

•       Increase inventory turns while maintaining service levels

•       Reduce stockout frequency across key materials and finished goods components

•       Decrease past-due purchase order backlog

•       Improve supplier quality performance and reduce vendor-related nonconformances

•       Reduce excess and obsolete inventory exposure

•       7–10+ years of purchasing experience in metals, manufacturing, or industrial distribution

•       Deep knowledge of metal raw materials (aluminum plate and sheet, stainless steel, carbon steel, copper) and/or manufactured component supply chains including mills, service centers, and distributors

•       Proven track record of negotiating pricing, terms, and contracts with suppliers

•       Strong ERP proficiency—experience with NetSuite, Epicor, or similar manufacturing ERP systems

•       Solid understanding of MRP logic, inventory management principles, and demand planning

•       Experience managing supplier scorecards, corrective actions, and vendor qualification processes

•       High attention to detail with strong analytical skills and comfort working with data

•       Excellent communication and cross-functional collaboration skills

•       Self-directed and able to manage competing priorities across multiple facilities in a fast-paced environment

•       Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field

•       Experience in aerospace or defense supply chains with familiarity with AS9100 or similar quality standards

•       APICS CPIM, CSCP, or similar professional certification

•       Experience with e-commerce and distribution-based purchasing models

•       Familiarity with freight management, incoterms, and logistics optimization

•       Experience managing procurement across multiple sites or product lines

•       Competitive salary of $100,000 – $130,000 depending on experience

•       Comprehensive benefits package including medical, dental, and vision

•       401(k) with company match

•       Paid time off and holidays

•       A stable, family-owned company with nearly 70 years of history and strong values

•       Direct access to ownership and the ability to make a real impact across two thriving businesses

•       A collaborative, no-nonsense team environment where your work matters

DMF is looking for a recent Electrical Engineering graduate with a passion for electronics and circuit design to join our new product development team. In this role you will work on developing industry leading LED lighting and IOT products with exposure to everything from ideation to detailed circuit design, analysis, prototyping and validation. The candidate will be an integral part of a dynamic and growing engineering team with room to innovate, learn and grow rapidly.

This role is onsite in Carson, CA.

The salary range is $75,000 to $100,000 (based on skills/knowledge/experience).

Responsibilities:

• Support the Electrical Engineering team in the design and qualification of compact LED drivers incorporating switch mode power supplies and associated control and communication circuits.
• Execute hardware testing and report results for review.
• Perform detail circuit design, simulation and prototyping under the direction of a senior engineer.
• Troubleshoot field returns, identifying root cause of problem and potential design improvements.
• Work with a cross functional team consisting of Mechanical engineers, Firmware engineers, Industrial Designers, and Project Managers supporting the overall product development effort.
• Follow the company product development process, conduct design reviews and interface with other engineers and departments to ensure an efficient transfer from design to production.

Requirements:

• Passionate about solving problems, using technology, and building product.
• Ideally, 2 or more years of professional experience with exposure to circuit design or testing within the consumer or industrial electronics sector.
• Knowledgeable with the fundamentals of electronics, components, and circuit design
• Hands on experience with electronics through professional experience, personal projects or college assignments.
• Able to communicate in an effective and professional manner (written and oral).
• High level of maturity and organization with a healthy obsession to learn
• Experience with microcontrollers and firmware is a plus.

Responsibilities.

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Grocery Night Crew Clerk is responsible for maintaining shelves filled with stock and keeping shelves neat. Focus on delivering great customer service to secure store's financial success.

Range: $17.00 to $21.00

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requisition Number: GROCE003422

**Job Description
**: The Material Handler at FedEx is responsible for the efficient movement and storage of materials within the warehouse.

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