Jobs in Palomar Park, CA

Customer Care & Warranty Manager (Residential Construction)

Bay Area (Hybrid - 3-days a week)

$115,000 – $135,000 + Benefits + Future Equity + Career Progression

Are you a Customer Care or Warranty professional from a residential construction or homebuilding background looking for one of the most exciting opportunities in the housing industry?

This is a career-defining position with a company led by visionary leadership, backed by major investment, and entering a period of huge national growth. You’ll take ownership of building and scaling a best-in-class warranty and customer care function, ensuring homeowners receive exceptional support after their homes are delivered.

You will be responsible for implementing systems, processes, and a contractor network that allows the company to respond quickly and effectively to homeowner requests. This includes managing incoming service tickets, coordinating maintenance and repair work, and ensuring issues are resolved efficiently during the warranty period.

Working closely with leadership and operations teams, you will play a key role in developing a scalable customer care function as the business expands nationally.

With significant growth planned, this position offers outstanding progression opportunities into senior leadership roles in the future.

This is a rare opportunity to join a company on a transformational growth journey, with massive upside potential for the right individual.

The Role:

• Lead and develop the company’s warranty and customer care function across delivered homes
• Implement and manage a ticketing and response system for homeowner service requests
• Coordinate maintenance and repair work within customers’ homes during the warranty period
• Schedule and manage contractors and service partners to ensure work is completed efficiently
• Build and develop a scalable service response network to support rapid company growth
• Work closely with leadership to improve systems, processes, and customer experience

The Person:

• Experience in customer care, warranty, or post-construction services within residential construction or homebuilding
• Strong understanding of residential construction defects, maintenance, and repair coordination
• Experience managing service requests and scheduling warranty or repair work
• Ambitious and motivated by progression into future leadership roles

Why Join:

• One of the most exciting opportunities in the modular housing industry
• Exceptional leadership team with a clear national growth strategy
• Huge progression potential into management and Director-level roles
• Competitive base salary with benefits and long-term career upside

To apply for this role or to be considered for further positions, please click “Apply Now” or contact Sam Mount at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are those of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the USA. Candidates who do not have this right or permit, or are pending an application, should not apply as your details will not be processed.

Level Recruiting is searching for a Superintendent to lead high-end residential projects in the Peninsula region of the San Francisco Bay Area.

We’re dedicated to providing competitive pay and benefits, great company culture, opportunities for growth, and interesting and successful projects.

As a Superintendent, you are dedicated to safety, quality, satisfied clients, your own growth and experience, and the growth of the team around you.

As Superintendent, you’ll be the on-site construction manager. You’ll be responsible for:

• Ensuring work is performed safely, in accordance with plans and specifications, and in compliance with local building codes and Cal-OSHA
• Working closely with the Owner, Architect, PM, and Office
• Managing subcontractors, suppliers, field staff
• Creating and managing the construction schedule
• Partnering with the PM to develop the master schedule, manage the architect and/or owner’s decision and goals, and assist with project estimating as plans change
• Project recordkeeping in daily job logs, construction photos, and safety documentation
• Maintaining plans, specifications, as-builts, RFIs, submittals
• Keeping the site files and documents organized
• Verifying time sheets
• Professionally representing the company with the Owner, Architect, Subcontractors, employees, suppliers, HOAs, and the neighborhood
• Maintaining job site security (i.e., ensure safety of all people, tools, and materials)

To be successful, you’ll need:

• 5+ years of superintendent experience, residential preferred
• Experience with technology: Windows, Microsoft Office, Microsoft Project, Bluebeam Revu, and Procore
• Knowledge of practices, methods, equipment, materials, and tools used in residential and commercial construction
• Ability to read and interpret architectural drawings and specifications
• Excellent communication, active listening, team-building and mentoring skills
• Excellent organizational skills

What you’ll get:

• Competitive pay commensurate with skills and experience
• Performance Bonus
• Medical, Dental, and Vision benefits
• 9 paid holidays
• 2 weeks PTO

The compensation range for this position is: $140,000 to $180,000 annually, DOE

Who We Are

Level Recruiting is a boutique placement firm that works with the best custom home builders in the Bay Area. With over 40 years of combined experience in the industry, we carefully select our partners to make sure talented candidates are placed at companies with great culture, top pay, interesting projects, and opportunities for growth. We are dedicated to the service of helping to build companies and careers.

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• Strong verbal communication, technical writing, and documentation skills.
  
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• Experience in pilot plant operations for biologics in a single-use facility.
  
• Familiarity with Process Development and/or current Good Manufacturing Practices (cGMP), technology transfer, plant operations, and bioprocess scaleup principles.
  

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• AA/AS degree with 2+ years of relevant industry experience (purification techniques), or
  
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About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Within our Ads Performance and Ads Delivery teams, we connect the dots between what Pinners aspire to do and the products our advertising partners offer-building personalized, discovery-driven experiences that help people create a life they love. Pinterest is just over 4,000 employees globally, which means our teams stay small, high-ownership, and fast-moving, with hands-on access to an exceptional vault of data and the chance to build and evolve large-scale recommendation and ranking systems at real-world scale.

We're hiring multipleStaff Machine Learning Engineersacross ourAds Machine Learningorg withinMonetization Engineering. In this role, you'll lead innovation across core applied ML and marketplace technologies that power our ads ecosystem-advancing our ads ranking stack, building the next generation of scalable ads retrieval models, and improving shopping discovery for millions of users. You'll also help shape the evolution of the Pinterest marketplace by designing systems and experiments that improve the ads delivery funnel, inform the utility function, and influence auction mechanisms and ad allocation-using deep analysis of marketplace dynamics to unlock new insights. Overall, this is a high-impact opportunity to define what great looks like for Pinterest Shopping Ads, directly improving both user experience and advertiser outcomes in a uniquely discovery-first marketplace.

What you'll do:

• 
  
• Design features and build large-scale machine learning models to improve user ads action prediction with low latency
  
• Drive innovation in personalized Shopping Ads recommendations through advanced modeling
  
• Develop new methods for inferring user interests from online and offline activity
  
• Mine text, visual, user signals to better understand user intention
  
• Leverage multimodal signals (text, visual, user) to better understand user intent
  
• Collaborate with product and sales teams to design and implement new ad products
  
• Partner cross-functionally with product, sales, data science, and engineering teams to design and improve user journey and optimize ads performance across all stages of retrieval and ranking
  
• Build and improve backend systems and statistical models that underlay the marketplace to maximize value for Pinners, Partners and Pinterest.
  
• Define and implement experiments to understand long term Marketplace effects
  
• Develop strategies to balance long and short term business objectives.
  
• Drive multi-functional collaboration with peers and partners across the company to improve knowledge of marketplace design and operations.
  

What we're looking for:

• 
  
• Degree in Computer Science, Machine Learning, Statistics or related field
  
• Experience building production machine learning systems at scale, data mining, search, recommendations, and/or natural language processing
  
• Experience leading projects and mentoring team members
  
• Strong mathematical skills with knowledge of statistical methods
  
• Excellent written and verbal communication skills and strong cross-functional collaboration
  
• Background in computational advertising is a plus, but not required
  

This position is not eligible for relocation assistance.

#LI-HYBRID

#LI-SM4

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

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• Assists in the setting and updating of study timelines.
  
• Assists in CRO or vendor selection.
  
• With guidance from supervisor coordinates CROs or vendors.
  
• Drafts and coordinates review of protocols, informed consents, case report forms and monitoring plans.
  
• Assists in the review of routine data and preparation of safety, interim, and final study reports, and resolution of data discrepancies.
  
• Participates or effectively runs meetings and conference calls with CROs, vendors, and multi-functional teams.
  
• May participate in abstract presentations, oral presentations and manuscript development.
  
• Interfaces with individuals in other functional areas to address routine study issues.
  
• May be asked to assist in the training of Clinical Research Associates and Clinical Project Assistants.
  
• Under general supervision, participates in two or more departmental or interdepartmental strategic initiatives.
  
• Travel is required.
  
• Excellent verbal, written, interpersonal and presentation skills are required.
  
• Working knowledge and experience with Word, PowerPoint and Excel.
  
• Working knowledge of FDA and/or EMEA Regulations, ICH Guidelines, and GCPs governing the conduct of routine clinical trials.
  
• Must be able to prioritize multiple tasks, plan proactively, and accomplish goals using well-defined instructions and procedures.
  
• Ability to develop tools and processes that increase measured efficiencies of the project.
  
• Must be able to anticipate obstacles and proactively develop solutions to achieve project goals.
  
• Must have a general understanding of functional issues and routine project goals from an organizational perspective.