Jobs in Oxon Hill, MD

As a Customer Service Specialist, you will be the trusted partner our Members rely on. You’ll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support. With each interaction, you will demonstrate Navy Mutual’s unwavering commitment: to protect those who defend us.

You will also document all interactions and insights in our CRM system, ensuring accuracy, transparency, and opportunities for continuous service improvement.

Key Responsibilities

• Deliver exceptional customer service by accurately addressing inquiries across phone, email, mail, and in-person channels.
• Efficiently navigate multiple systems—including Outlook, CRM/Salesforce, policy administration platforms, imaging systems, call center tools, calculators, and illustration systems—to resolve member needs.
• Maintain strong working knowledge of the full life cycle of Life and Annuity products, such as Billing & Collections, Distributions, and In-force processes.
• Counsel and assist Members with policies at risk of lapse or termination; oversee reinstatements and handle all contract-related activities and in-force illustrations.
• Proactively reach out regarding address changes, billing matters, and statement notices.
• Educate Members and their families on military benefits and Navy Mutual products; refer potential sales opportunities to appropriate representatives.
• Represent Navy Mutual with professionalism and empathy, ensuring every Member feels valued, informed, and supported.

Qualifications

• Bachelor’s degree and/or 3–5 years of call center and customer service experience.
• Life insurance expertise preferred.
• Strong understanding of call center operations, processes, and tools—including CRM and multi-queue phone systems.
• Exceptional attention to detail; committed to accuracy and high-quality service.
• Independent thinker and problem-solver with the ability to juggle multiple inquiries and adapt to changing needs.
• Professional, composed, and customer-focused—even under pressure.
• Self-directed, motivated, and driven to go the extra mile to support Members and Navy Mutual’s mission.

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, and a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

POSITION OBJECTIVE

The Senior Food & Beverage Manager is responsible for overseeing food and beverage dining outlets within the hotel. This role ensures the highest level of guest satisfaction and luxury service standards.

ESSENTIAL JOB FUNCTIONS

• Supervise and manage F&B outlets and operations ensuring quality, service and luxury standards.
• Monitor and ensure availability of staffing levels, supplies, and equipment are up to standard for both guest and service professional’s safety.
• Support and lead additional F&B Managers and F&B service teams in delivering exceptional guest service.
• Ensures a “positive atmosphere” in all outlets including making contact with guests and Service Professionals throughout each shift
• Ensure coverage and monitor scheduling and making necessary adjustments in the best interest of the company or under the leadership of the Director of F&B.
• Create scheduling, be ready to represent the department in payroll meeting
• Attend and lead all pre-shift lineups and conduct ongoing training to ensure that service professionals continue to improve their performance, knowledge of product offerings throughout the hotel and other departments
• Must be familiar with demonstrate knowledge of all products and menu items
• Meets and greets guests in the outlets and to oversee the open table guest profile system
• Maintains clean and organized storage areas, service stations, and dining room
• Handle guest feedback by offering alternatives and solutions to ensure guest satisfaction as the ultimate priority in a timely manner
• Ensures that the outlet maintains the integrity of a responsible vendor of alcohol
• Constantly monitor inventory items to ensure proper tracking and accountability for those items. Oversee the month end inventory as it relates to the outlet
• Ability to multitask and handle high demands of stress and workloads at any given time
• Recommend and oversee the roll out of any new standards set by the hotel or Director of Food and Beverage
• Foster a healthy and working relationship with the back of house while maintaining a high standard for quality of food and presentation
• Responsible for the organization and cleanliness of all the F & B areas
• Work with the Director of Food and Beverage on activations, programing for the outlets
• Collaborate with the Marketing department and build activations on the platforms
• POS programing
• Respond to guests’ disputes on a timely manner
• Ordering and restocking of products

EDUCATION/EXPERIENCE

• Strong knowledge of fine dining, wine & spirits and hotel operations
• Must be 18 years of age or older.
• High school diploma or general education degree (GED) required.
• Previous restaurant management or supervisory experience
• Luxury hospitality experience preferred.
• Union experience preferred.
• Must be available to work weekends and holidays

REQUIREMENTS

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear.
• The employee must be able to lift and move up to 25 pounds.
• The employee must be able to see differences in widths and length of lines such as those on graphs.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
• Ability to work both indoors and outdoors based on business demands
• Works on special projects and contributes ideas to the growth of the department.
• Walking and standing are required for most of the workday and possibly for 8 hours or more. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Must be able to read, write and converse in English
• Must be able to lead groups of people in variety of activities
• Must be able to work alone with no supervision

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

To apply, please send resume and cover letter, including salary requirements, to , and indicate “Operations & Engagement Coordinator” in the subject line. Applicants not indicating specific salary requirements for the role will not be considered. 

*****MUST send emails to ****

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Position Description:

The Operations & Engagement Coordinator provides support for a boutique health policy consulting firm, with an emphasis on providing policy, business strategy, and engagement solutions to clients including some of the country’s top health plans, provider organizations, industry coalitions, and innovators. The Operations & Engagement Coordinator will specifically support daily one of the firms’ partner clients, the National Partnership for Healthcare and Hospice Innovation (NPHI), the national organization representing not-for-profit hospice programs across the nation supports. The Operations & Engagement Coordinator directly supports NPHI’s senior leadership team and other leaders as directed. The ability to multitask, stay organized and thrive in a fast-paced work environment are core requirements of the position. This position is full-time and reports to the NPHI Vice President of Member Engagement & Programs. The NPHI office is located in Washington, D.C., and the position can be primarily remote with approval and strong results. The role includes occasional travel.

Compensation:

$60,000 - $65,000 (annual base salary). Final compensation will be commensurate with education and experience. We offer a flexible work environment and competitive benefits package, including health insurance, paid time off, and retirement options.

Key responsibilities:

·       Manage complex calendars and priorities; anticipate needs, sequence meetings

·       Coordinate multi-party meetings (internal/external): schedule & confirm

·       Produce key logistics for member collaboratives, workgroups, and special events (agenda templates, timelines, briefing packets, minutes)

·       Track action items and follow-ups to closure; maintain clean documentation and version control

·       Maintain member rosters, distribution lists, and simple status trackers; produce clean summaries and engagement updates

·       Maintain organized digital files and shared drives; uphold confidentiality and standard process

·       Maintain member database across various platforms; follow up with members in a timely, professional manner

·       Use Outlook/Zoom and Microsoft 365/Google Workspace; create/update concise standard operating procedures and checklists for recurring processes (meeting production, materials prep, invite management)

·       Execute short, well-scoped projects for leaders and colleagues; surface risks early and propose practical solutions

·       As needed coverage of phones and mail

·       Make travel arrangements, including booking flights and making hotel reservations.

·       Support membership management, including updating member rosters, confidentiality agreements, and member tracking

·       Create membership engagement annual reports

·       Manage tasks related to the NPHI Innovation Lab, Education, Annual Summit and other related meetings including support for special projects, as assigned

·       Other duties as assigned

Required Qualifications:

·       Bachelor’s degree and 2-3+ years of executive support, program coordination, or operations experience (association, health policy, healthcare, nonprofit, or consulting preferred).

·       Advanced proficiency with Outlook, Word, PowerPoint, Excel, and Zoom; strong document hygiene and version control.

·       Excellent writing, proofing, and interpersonal communication skills; demonstrated discretion with sensitive information.

·       Proven meeting production skills: agenda templating (with Staff Liaison partnership), materials prep, notetaking, and follow-through.

·       Ability to work on-site as needed and support occasional in-person meetings/events.

·       Strong organization and planning skills

·       Very detail oriented

·       Self-managed to use initiative and time management to prioritize work and deliver results.

·       Ability to properly handle confidential and sensitive matters in person, over the phone and in writing.

·       Strong interpersonal and relationship-building skills.

·       Excellent organizational skills with the ability to multi-task and prioritize tight deadlines.

·       Professional demeanor and presence including the ability to handle confidential information. 

·       Must have a desire to work in a fast-paced, dynamic environment and to meet the needs of multiple demands as they arise.

Preferred Qualifications:

·       Experience supporting senior leaders and coordinating committees/boards.

·       Event production (virtual and in-person) and coordination with external partners.

About National Partnership for Healthcare and Hospice Innovation:

NPHI is a collaborative of 100+ not-for-profit, community-integrated hospice and palliative care providers dedicated to ensuring patients and their families have access to care that reflects their individual goals, values, and preferences. Representing providers from 35 states and the District of Columbia, NPHI and its members help design more innovative and effective models of care, advocate for comprehensive and community-integrated care customized to meet each person's unique needs, and build collaboration between national thought leaders, decision-makers, and other healthcare stakeholders to improve hospice care. Healthsperien holds the management contract for NPHI, and the organization operates under the Healthsperien umbrella of partnership clients.

About Healthsperien:

Healthsperien, LLC is a Washington, D.C.-based policy, research, and health care consulting firm focused on strategic, regulatory, legislative and implementation issues. With our D.C. team, we operate at the intersection of public policy, business, analytics, and strategic relationships and coalition engagement. We bring a “system” perspective to our work and specialize in payment and delivery models, regulatory issues facing Medicare, Medicaid and commercial payers, and emerging trends in value-based payment. Healthsperien works with an array of Fortune 500, community-based, and national, not-for-profit organizations. Our clients include health plans and care providers, stakeholder coalitions, organizations focused on payment and delivery reform, and others interested in more effective use of technology and data and analytics.  

• Lead program management efforts, coordinating between cross-functional teams to ensure project success.
• Manage project schedules, identifying risks, and developing mitigation strategies to ensure on-time delivery.
• Facilitate communication across internal teams and stakeholders to align project objectives and expectations.
• Drive continuous process improvements and best practices in program and product management.
• Contribute to the development and optimization of networking products, ensuring they meet customer needs and business goals.

• Strong project management knowledge and skills
• Solid understanding of networking fundamentals
• Proven ability to navigate project ambiguities and deliver results

• Experience in data center operations, DWDM/Backbone networking, and a basic understanding of data analysis, software, or AI is preferred but not mandatory.

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

• 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
• Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
• Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
• Experience supporting solution experts and solution advisors in translating functional requirements.
• Ability to collaborate on ticket management activities.
• Experience supporting user acceptance testing and functional testing activities.
• Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
• Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
• Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
• Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
• Direct experience with Electronic Health Record (EHR) systems.
• Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
• Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
• Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
• Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor’s Degree

Preferred Qualifications

• Experience with Cerner Millennium, specifically Referrals and Community Care.
• Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
• Familiarity with public sector or large enterprise processes, terminology, and culture.
• Experience supporting enterprise rollout initiatives and continuous improvement processes.
• Experience coordinating with training, change management, and interface teams.

$117,000 - $127,000 a year

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

POSITION SUMMARY:

The Deputy Director of Healthcare Solutions is responsible for the planning and execution of revisions to or development of new AACAP clinical practice tools including the CALOCUS-CASII and the ECSII. AACAP’s clinical practice tools are service intensity determination tools that guide providers and payers in determining the appropriate amount and types of mental health services and supports to address a pediatric patient’s needs at a given point in time. This position is responsible for implementing a business strategy, including product development, marketing, and performance measurement, to deploy new and/or revised AACAP service intensity instruments and related clinical practice products. The Deputy Director of Healthcare Solutions supports this work by providing project management support, data analysis and reporting and by engaging AACAP member experts and external consultants in product development, marketing, and distribution.

DUTIES AND RESPONSIBILITIES:

• Support implementation and messaging of the business strategy, including business objectives, budgeting, and potential solutions for product deployment
• Manage product development timeline, budget, and internal/external resources
• Work with internal and external stakeholders to define and prioritize product features and capabilities
• Work with internal and external stakeholders to assess partnerships and licensing opportunities
• Conducts market analysis and deployment performance evaluations
• Oversee ongoing technical support, client management/contracting, and vendor management
• Staff liaison to AACAP member subject matter experts

REQUIRMENTS:

• Bachelor’s degree; advanced business, health administration, or public health degree preferred
• Five to seven years in healthcare business operations or commercialization
• Demonstrated success in healthcare product development and customer engagement, preferably in the behavioral health or managed care space
• Self-driven; ability to work independently, with high standards of quality
• Ability to handle multiple tasks in a fast-paced environment
• Comfortable working with senior management and AACAP member leadership
• Excellent organization and project management skills and experience
• Strong written and verbal communication skills
• Proficiency with MS Office 365

PREFERRED SKILLS INCLUDE:

• Proficiency in health informatics and market analysis
• Experience working with state behavioral health agencies and/or managed care providers
• Experience with health policy analysis

COMPENSATION AND BENEFITS:

Compensation is determined based on a number of factors including qualifications and experience. The starting salary for this position is $110,000 - $120,000 with bonus eligibility. This position is considered full-time and is eligible to participate in employer-sponsored benefits, including medical, dental, vision, flex, disability, life/ADD, as well as optional supplemental life/ADD coverage. AACAP also provides paid time off, paid parental leave, and a very generous retirement plan contribution.

This is a hybrid position with qualified candidates expected to report to the office on a regular schedule.

AACAP provides equal employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, disability, or status in any group protected by applicable federal, state, or local laws. We are dedicated to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the organization based on their unique capabilities, talent, life experiences, and self-expression. To learn more about AACAP, please visit

Location: Washington, D.C.

Salary Range: $47,000 – $57,000 per annum, based on experience

Work Mode: This role follows a hybrid work model, with the number of in-office days to be determined by the hiring manager during the interview process. The office is located in downtown Washington, D.C., at Metro Center.

Travel: Limited; 2–3 short trips per year

About RXN

RXN is a corporate and public affairs firm that influences narratives and delivers solutions that shape outcomes. We utilize research, advocacy, and government relations to influence public policy, enhance reputations, and foster growth opportunities across state, federal, and international levels.

At RXN, we believe there is always a way.

The Opportunity

The Operations Administrator supports the day-to-day functions of RXN and helps ensure internal processes, communications, and administrative workflows run smoothly. This role requires a detail-oriented, process-driven approach and strong written communication skills to help maintain clear documentation, consistent workflows, and a smooth experience for RXN employees.

Reporting to the Chief of Staff and supporting the CEO, COO, and Head of Practice, this position strengthens RXN’s operational connective tissue by helping the leadership team implement, document, and communicate firmwide policies and processes. The role combines strong writing, operational precision, and creative problem-solving to help RXN’s executives and teams work smarter and more cohesively.

Your Role at RXN

Administrative and Leadership Support

• Provide day-to-day administrative support to leadership, helping coordinate schedules, meetings, and internal communications.
• Coordinate internal operational logistics, including meetings, onboarding activities, and team events.
• Act as a primary resource for internal administrative requests, facilitating timely resolution and cross-team coordination.
• Assist with meeting preparation, note-taking, and follow-up actions for executive, board, and all-hands meetings.
• Coordinate logistics and materials for key internal events (leadership meetings, workshops, retreats, and training sessions).

Business Operations & Process Management

• Create, file, and maintain firm documents, including MSAs, SOWs, NDAs, and LOIs.
• Support the Chief of Staff and COO in developing and maintaining RXN’s business policies (finance, expense, HR, IT, and legal & compliance).
• Maintain organized records and files across internal systems to ensure information is accurate and easily accessible.
• Track, organize, and maintain firm and client budgets.
• Develop and refine internal templates, trackers, and communication systems that make RXN’s processes easier to navigate and adopt for people managers and client team leaders.
• Ensure firmwide compliance with internal procedures by helping team members find, understand, and apply RXN policies effectively.

Internal Communications & Learning

• Draft and distribute company-wide communications and process guides.
• Help design and coordinate all-hands meetings, leadership communications, and internal learning sessions.
• Create collateral such as slide decks, procedure one-pagers, and summary briefs for team-wide initiatives.
• Maintain an organized library of internal knowledge resources and policy documentation to ensure easy access and retrieval.
• Help coordinate logistics for internal initiatives, firm-wide affairs, projects, and cross-team operational efforts.

Culture, Events, & Engagement

• Support internal learning and development initiatives and coordinate training logistics.
• Assist with planning and executing internal events, celebrations, and client events and “fly-ins”.
• Coordinate with finance and HR to support expense management, onboarding, and team operations.

What We’re Looking For

You are:

• A Strong Writer & Communicator – You express complex ideas clearly, draft professional materials, and edit with precision.
• Process-Driven & Organized – You build systems that help others operate more effectively.
• Proactive & Independent – You identify what needs to be done before being asked and bring solutions, not problems.
• Ability to Prioritize and Pivot – We move fast as a firm, and our work can often be unpredictable, so being able to prioritize tasks, balance workload, and pivot to new tasks as needed.
• Collaborative & Diplomatic – You engage professionally with leadership and teams across departments.
• Tech-Savvy – Advanced skills in Google Office, Canva, CRM management, and AI tools to help streamline firm functions.
• Adaptable & Curious – You enjoy learning new tools, topics, and organizational systems.

Must-Have Qualifications

• 3+ years of experience in business operations, executive support, or administrative management—preferably within a communications, public affairs, lobbying, consulting, research, or other adjacent professional services firm.
• Excellent written and verbal communication skills.
• Strong organizational and document management skills (Google Workspace, , and other project management tools).
• Strong sense of ownership and accountability.

Bonus Qualifications

• Experience drafting internal policies or managing compliance and HR workflows.
• Familiarity with Canva or presentation design tools.
• Background in HR, bookkeeping, or legal compliance.
• Spanish fluency (professional / business level).

Metrics for Success

• RXN’s internal systems and documentation become more streamlined, accessible, and up to date.
• Executive leadership operates with greater clarity and fewer bottlenecks.
• Companywide adherence to policies and procedures improves.
• Internal communications and meetings reflect clarity, alignment, and follow-through.
• Team members report improved understanding of and confidence in firm processes.

Why RXN?

At RXN, you’ll join a high-performing, collaborative, and entrepreneurial team where initiative and accountability are valued. You’ll gain exposure to executive decision-making, learn the mechanics of running a dynamic public affairs firm, and help shape the systems that drive RXN’s success.

Benefits

• Comprehensive PTO
• Health Benefits
• Retirement Plan
• Performance Bonuses
• Professional Development Opportunities
• Hybrid Work Model

How to Apply

Apply today to become an integral part of RXN's mission to shape outcomes and make an impact!

LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

RXN participates in E-Verify.

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Here is what you need:

Bonus if you have:

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.

Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.

Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.

Experience supporting solution experts and solution advisors in translating functional requirements.

Ability to collaborate on ticket management activities.

Experience supporting user acceptance testing and functional testing activities.

Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.

Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.

Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).

Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.

Direct experience with Electronic Health Record (EHR) systems.

Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.

Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.

Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.

Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor’s Degree

Preferred Qualifications

Experience with Cerner Millennium, especially Registration.

Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.

Familiarity with public sector or large enterprise processes, terminology, and culture.

Experience supporting enterprise rollout initiatives and continuous improvement processes.

Experience coordinating with training, change management, and interface teams.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a driven recruiter who loves building relationships and closing deals? We’re looking for an Executive Recruiter to own the full life-cycle of direct hire recruiting for mid- to senior-level professional positions. This role is highly sales-driven, combining business development, client strategy, and candidate placement—all with uncapped commission and full benefits.

What You’ll Be Doing

• Drive revenue and growth by generating new business and expanding client accounts.
• Partner with clients to understand their hiring goals, develop strategic recruiting plans, and position yourself as a trusted talent advisor.
• Build and maintain a pipeline of top-tier candidates, including passive talent, to meet client hiring needs.
• Close placements from initial outreach to negotiation, earning uncapped commission on every successful hire.
• Market your services through client referrals, networking, and creative sourcing strategies.
• Analyze market trends and provide insights to clients on talent availability, salary expectations, and competitive hiring strategies.
• Coach and mentor junior recruiters, sharing best practices and supporting team success.

What We’re Looking For

• Minimum 3 years of experience recruiting mid- to senior-level professionals with a track record of generating revenue.
• Proven ability to develop new business and grow existing client relationships.
• Strong sales mindset: comfortable selling your services, negotiating fees, and influencing decision-makers.
• Exceptional communication and presentation skills, with the ability to manage multiple client relationships simultaneously.
• Knowledge of ATS systems, CRM tools, and sourcing strategies.
• Bachelor’s degree in Business or related field (or equivalent combination of education and experience).

Why You’ll Love This Role

• Uncapped commission – your income grows with your performance.
• Full benefits package including health, dental, vision, and 401(k).
• Opportunity to own your accounts, grow your book of business, and work with top-tier clients and candidates.
• Fast-paced, results-driven environment with mentorship and career growth opportunities.

Equal Opportunity Employer/Veterans/Disabled

• To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
• The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance

*Los Angeles County Fair Chance Ordinance for Employers

*San Francisco Fair Chance Ordinance