Jobs in Oswego Illinois Remote

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Associate Director, Operations
SHIFT: Wednesday - Saturday (4:30am - 3:30pm)

Factor_ a brand of HelloFresh is seeking an Associate Director Operations. As the Associate Director in operations, you will focus on operations organizational strategy and lead projects associated with cross functional engagement of staffing, training, talent development teams across the business unit. This will include aligning all support teams to a business vision of how we attract, retain and optimize both direct and indirect team members. Additional effort will be to support strategic launch initiatives including rolling out new technologies, processes and manufacturing facilities. If you're looking to impact the outcome of the business and to the lives of our team members, this is it!

You will...

• Identify organizational gaps in people operations and drive continuous improvement strategies to mitigate
• Collaborate with cross functional support teams of operations and their leadership develop a cohesive organizational strategy
• Run projects associated with new facility launches, new processes changes, and technology implementations
• Champion initiatives associated with direct labor training, onboarding, and experience
• Support cross functional strategy related to salaried development including partnering with operations leaders and HRs to ensure engagement and team morale
• Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet production mandatory requirements
• Indirectly lead operational partners to accomplish projects and initiatives
• Share and exchange operational best practices across our national sites
• Guide programs to reward and recognize performance
• Mentor, train and develop operations teammates for career progression and learning
• Create a positive team dynamic that encourages all employees to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
• Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are...

• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask 'what if' and constantly challenge the status quo
• Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
• Motivated, developed and managed employees - our culture is a critical part of our success, and you need to help drive it
• Excitement for working in a fast-paced environment with a high level of ambiguity and change
• Interest in spending most of your time on the shop floor to learn and understand process details
• Continuous improvement and project management skills
• High level of integrity and ethics with excellent follow-through

At a minimum, you have...

• Bachelor's Degree required - Master's preferred
• 8+ years of experience in operations or people management
• Familiarity with FSMA, HACCP, SQF
• Knowledge of Lean manufacturing
• Project Management Certifications preferred
• Flexibility to travel

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

Are you a driven and enthusiastic individual eager to build a fulfilling career in the financial services sector? Rivercity Insurance and Financial Services is looking for dedicated Sales Representatives to join our growing team. Enjoy the flexibility of full-time or part-time hours while making a meaningful impact in people's lives.

Key Responsibilities:

• Build and maintain strong relationships with potential and existing clients.
• Conduct thorough needs assessments to identify clients' insurance needs.
• Present and explain insurance policies to prospective clients.
• Thrive in a lead-driven environment with NO COLD CALLING!

What We’re Looking For:

• Self-motivated individuals with a results-driven mindset.
• Strong time management skills and the ability to work independently.
• Must be at least 18 years of age.
• Commission-based compensation (1099).
• Access to complimentary training to help you succeed.

Why Join Us?

• Flexible hours that fit your schedule.
• A true opportunity to grow and build a career in the financial services industry.

If you're passionate about helping others and ready to take your career to the next level, we want to hear from you! Join Rivercity Insurance and Financial Services and grow with us!

We are seeking a dynamic and results-driven Retail Account Manager (Inside Sales) to join our team. The primary role of this position is to nurture and grow accounts post-sale, build long-term relationships, and drive expansion through upsells, cross-sells, and renewals. The ideal candidate will have a strong understanding of client business goals, excellent communication skills, and the ability to resolve conflicts effectively.

ROLE AND RESPONSIBILITIES

• Account Management: Nurture and grow existing accounts post-sale by building and maintaining long-term relationships with clients.
• Expansion: Drive account expansion through upsells, cross-sells, and renewals to maximize revenue opportunities.
• Onboarding: Manage the overview of new account onboarding to ensure a smooth transition and positive client experience.
• Customer Communication: Handle packaging and marketing approvals, ensuring clear and effective communication with customers.
• Promo Management: Maintain the promotional calendar, track units and percentages to spend, and monitor current and remaining promotional spend.
• Forecasting: Provide accurate forecasting to support business planning and decision-making.
• Travel: Participate in trade shows and customer visits as needed to strengthen client relationships and promote company offerings.
• Support: Assist the Hunter with daily tasks to ensure seamless operations and client satisfaction.

REQUIRED SKILLS/ABILITIES

• Relationship Building: Ability to establish and nurture strong relationships with clients, understanding their needs and business goals.
• Client Understanding: Deep understanding of client business goals and the ability to align company offerings to meet those goals.
• Communication: Strong communication skills, both verbal and written, to effectively interact with clients and internal teams.
• Conflict Resolution: Proficient in resolving conflicts and addressing client concerns in a professional and timely manner.

EDUCATION AND EXPERIENCE

• BS degree in a business-related field.
• Proven experience in account management, sales, or a related field.
• Strong understanding of sales processes and customer relationship management.
• Excellent organizational and time management skills.
• Ability to travel for trade shows and customer visits as required.
• Proficiency in using CRM software and other sales tools.

Location: Aurora, IL

They are seeking a Senior Process Engineer with a strong background in automation and manufacturing process improvement to support large-scale operational initiatives across production and distribution environments.

About the Role

This position will lead automation and process engineering initiatives from concept through full production ramp-up. The Senior Process Engineer will identify automation opportunities, develop ROI justifications, partner with vendors, and oversee implementation, validation, and commissioning.

You will collaborate cross-functionally with operations, engineering, IT, and external partners to improve efficiency, quality, safety, and scalability across multiple sites.

Key Responsibilities

Process Engineering & Continuous Improvement

• Identify bottlenecks, waste, and inefficiencies using Lean, Six Sigma, and data-driven methodologies
• Lead initiatives to improve yield, cycle time, reliability, and throughput
• Conduct root cause analysis (RCA) and implement corrective actions
• Develop and standardize process documentation and best practices
• Support process validation and change management in regulated environments
• Participate in Kaizen and continuous improvement events

Automation & Process Development

• Design and implement automated systems (conveyors, robotics, AS/RS, material handling, packaging automation)
• Integrate control systems such as PLCs, SCADA, WMS, and ERP platforms
• Partner with vendors and IT for seamless equipment/software integration
• Lead proof-of-concept trials, DOE, prototyping, commissioning, FAT/SAT
• Develop automation playbooks and support deployment across multiple sites

Plant Layout & Project Management

• Optimize plant and warehouse layouts (AutoCAD or similar tools)
• Conduct time, motion, and space studies
• Ensure compliance with safety and ergonomic standards
• Lead engineering projects including scope, budgets, timelines, and vendor coordination
• Deliver initiatives on time and within scope

About B-O-F Corporation

B-O-F Corporation is a leading inventor, patent-holder and designer of innovative gravity flow shelving and merchandising solutions that help grocery stores, drug stores, liquor stores, superstores, and convenience stores reduce labor costs and increase sales by rapidly advancing our customers’ merchandising effectiveness through performance and merchandising innovation.

Annual Salary Range: $75,000 - $90,000; This range reflects overall market competitiveness. Final offers are based on experience, scope, and internal alignment.

Position Summary

The Manufacturing Engineer will support the development, validation, and continuous improvement of manufacturing processes to ensure products meet quality, performance, cost, and delivery requirements. This role serves as a key technical link between Engineering, Operations, and Production, with a strong focus on part number creation, Bill of Materials (BOM) management, and manufacturing documentation.

This is an excellent opportunity for an entry-level engineer who is eager to learn in a fast-paced, hands-on manufacturing environment. The role offers broad exposure to production operations, ERP/MRP systems, engineering change management, and quality processes, while providing significant opportunities to expand SolidWorks and SolidWorks Composer skills.

This position is on-site at our facility located in Aurora, IL and would maintain a weekly schedule of Monday through Friday.

Essential Duties & Responsibilities

ERP, BOM & Documentation Management

• Create and maintain part numbers, BOMs, and routings in ERP system
• Ensure ERP data accuracy to support production, scheduling, and material planning
• Partner with Engineering, Purchasing, and Operations on engineering changes and updates
• Audit manufacturing data to prevent production delays or cost issues
• Create and maintain installation guides and work instructions using SolidWorks Composer

Manufacturing & Process Support

• Develop, validate, and sustain manufacturing processes for new and existing products
• Provide daily technical support to Production and Manufacturing teams
• Troubleshoot production, quality, and performance issues and lead corrective actions
• Support production launches, including process documentation, material readiness, and system setup
• Communicate shop floor issues to scheduling and operations teams

Engineering Change & Continuous Improvement

• Respond to shop floor questions and provide technical clarifications
• Initiate and manage Engineering Change Requests (ECRs)
• Evaluate and implement process improvements that align with quality and engineering standards
• Apply Lean Manufacturing and structured problem-solving tools (5 Why, 8D, Six Sigma)

Tooling & Quality

• Design and support jigs and fixtures in collaboration with Welding and Production teams
• Validate quality processes through data collection, testing, and documentation
• Establish product specifications, performance qualifications, and quality procedures

Qualifications & Requirements

• Bachelor’s degree in Manufacturing Engineering or a related engineering field.
• 1-3 years of experience in developing, implementing, and supporting manufacturing processes with responsibility for cost, quality, and methods.
• 1-2 years of experience using SolidWorks, with working knowledge of SolidWorks Composer.
• Extensive knowledge of GD&T and tolerance standards for SolidWorks drawings.
• Experience with MRP or ERP systems (NetSuite preferred).
• Spanish language skills are a plus.

Preferred Qualifications:

• Well-versed in Lean Manufacturing and Six Sigma methodologies.
• Experience using problem-solving tools such as 5 Why, 8D, and Six Sigma.
• Demonstrated ability to evaluate complex situations and data involving multiple variables.
• Ability to determine optimal use of resources to meet project objectives.

Work Environment

This role operates in a fast-paced, collaborative manufacturing environment that combines office-based engineering work with regular interaction on the production floor. The Design Engineer works closely with cross-functional teams, including Manufacturing, Project Management, Purchasing, and Sales, to support product development from concept through production. The position requires the ability to manage multiple priorities, adapt to changing project needs, and provide hands-on problem solving in support of manufacturing operations. Occasional travel to customer sites, suppliers, or installations may be required.

Benefits & Perks

• Two weeks of paid time off available to use upon start date
• 11 paid holidays including a floating holiday
• Hybrid work environment opportunity
• Paid volunteer day to dedicate your time to a cause of your choosing
• Affordable medical, dental, and vision insurance offerings for you and your family
• Employer-paid basic life and disability insurance
• 401(k) program with no waiting period and immediate vesting
• …and more!

Warehouse Engineer (Warehouse Transformation) - up to $100K

Location: Naperville, IL area

Type: Full-time

The role

We’re hiring a Warehouse Engineer to support a major warehouse transformation. This role will suit someone who enjoys improving how warehouses run—optimising layout and processes, supporting the introduction of new technology, and helping deliver change through to go-live.

What you’ll do

• Support a significant warehouse change programme (including site transition and operational improvements)
• Review and improve warehouse layout, flow, and processes to increase efficiency and service levels
• Help implement new warehouse technology and ensure operational readiness
• Work cross-functionally with Operations, Systems/IT, and external partners
• Coordinate multiple workstreams and contribute to project planning and delivery
• Drive continuous improvement using data, KPIs, and structured problem-solving

What we’re looking for

• Experience in a warehouse/distribution environment with a track record of process improvement
• Strong organisational and project coordination skills
• Comfortable working with warehouse systems and data (ERP/WMS exposure beneficial)
• A practical, hands-on approach and the ability to influence stakeholders at different levels
• Ability to thrive in a fast-moving environment with competing priorities

Nice to have

• Exposure to warehouse technology/automation projects
• Lean / Six Sigma training or similar continuous improvement background
• Experience supporting a warehouse move, start-up, or major change initiative

Full-time and part-time W-2 employmentTotal annual on-target earnings of $300k
- $350k +, consisting of:- Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care.

Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.Our clinical community includes 700+ psychiatrists and PMHNPs and 200+ therapists practicing across 32 to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry:EVerify Participation & IER Right to Work ( English & Spanish ).We provide equal opportunity in employment and do not discriminate based on an applicant's background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law.Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities.

If you need a reasonable accommodation to complete the application or interview process, please contact us at is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice.This role is designed for psychiatrists who want:Flexible scheduling, control over their schedule, session structure, and patient populationMinimal administrative burden in a fully remote, outpatient model100% remote, outpatient psychiatry~ Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients~ In-house referral network to therapists~ Full operational support including scheduling, billing, intake coordination, and licensing

Employer-paid health, dental, vision insurance (up to 100% of premiums)~ Paid time off (PTO), paid sick time and 11 paid holidays~ CME reimbursement and dedicated CME days~ Board-certified or board-eligible psychiatrists (MD/DO)Active, unrestricted medical license (multi-state licensing support available)Interest in outpatient, 100% telepsychiatry-based care

Career paths start at $17.50/hr plus bonuses (includes $17/hr plus a 50-cent on-site differential) with 40-hour work weeks.This role is on-site at our Tucson facility. Why start building your career at Afni?

We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!What are the qualifications to be a Customer Service Representative at Afni?Six months of customer service experienceMust have GED or High School Diploma

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential).Why start building your career at Afni?

We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance. If you do not have an active Property and Casualty license in Arizona, we will train you to obtain that licensure, as well as pay for that testing! You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!and self-motivated with a strong work ethic and effective time management in a home office setting.Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.Sales experience: Minimum 6 months in a sales roleAvailable for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential).Why start building your career at Afni?

We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance. If you do not have an active Property and Casualty license in Arizona, we will train you to obtain that licensure, as well as pay for that testing! You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!and self-motivated with a strong work ethic and effective time management in a home office setting.Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.Sales experience: Minimum 6 months in a sales roleAvailable for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

WM Supercenter #3608

6067 N Ridge Rd Madison, OH 44057-2441

$14.00 - $27.00/hr*

Part time

Full time

Shift may start between 4:00am - 7:00am

Shift may start between 7:00am - 9:00am

Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and requirements, see the Job Description.

Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Acknowledge and greet customers with a smile
• Answer customer questions
• Help customers find the products they are looking for
• Assist fellow associates as needed throughout the store
• Keep your area stocked, clean, and safe

* For a complete list of duties and responsibilities, please see the actual job description.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Charleston, SC area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Charleston area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $67,750 - $121,950.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.