Jobs in Olmos Park Texas Remote

Company Description

New Horizon Medical Solutions (NHMS) is a rapidly expanding healthcare technology company specializing in biologics and advanced wound care solutions. By integrating high-quality regenerative products with comprehensive practice optimization systems, NHMS empowers healthcare providers to improve patient outcomes and streamline business operations. Dedicated to innovation and excellence, NHMS is at the forefront of transforming the wound care landscape.

Role Description

This full-time remote role as a Sales Representative - Wound Care involves developing and maintaining relationships with healthcare providers and clients to promote NHMS’s advanced wound care solutions. The role includes identifying sales opportunities, providing product education, delivering product demonstrations, and collaborating with healthcare professionals to address their needs. Additional responsibilities include meeting sales goals, maintaining customer satisfaction, and staying updated on industry trends and product advancements.

Qualifications

• Proven track record in medical or healthcare sales, with strong negotiation and presentation abilities
• Knowledge of wound care products or experience in the medical device or biologics industry is highly desirable
• Exceptional communication, customer relationship management, and consultative selling skills
• Proficiency in using CRM tools and other sales-related software
• Strong organizational and time management skills
• Ability to work remotely and independently, while maintaining effective collaboration with the team
• Bachelor's degree in Business, Sales, Healthcare, or a related field preferred
• Willingness to travel as required to meet with clients and attend conferences or events

*This is a field sales role that requires frequent travel to customer sites in the San Antonio & Austin, TX territory.

SUMMARY OF POSITION

Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government and Commercial markets. HTS is looking for a highly motivated Account Executive to join our team.

The Government Account Executive is responsible for the promotion and sale of technology solutions to customers within a designated territory. In addition to a strong background in technology, this individual will work with customers to determine their business requirements, create solutions and ensure a smooth sales process. This is a “results oriented” position that requires an organized, hardworking, self-driven, and focused individual determined to meet sales quotas.

PRIMARY RESPONSIBILITIES

• Achieve territory sales quota
• Actively and consistently prospect and develop new business
• Build customer relationships
• Conduct presentations and in-service trainings
• Monthly forecasting
• Plan personal work schedules, prioritizing work tasks and responsibilities
• Complete weekly Sales Productivity Reports
• Daily updates of CRM system

PHYSICAL REQUIREMENTS

• Position requires Account Executive to be located in the specific territory
• Requires willingness to work a flexible schedule (occasional weekend and/or evening work)
• Requires extensive travel, including overnight travel within the territory

SKILLS/QUALIFICATIONS

• Four-year college degree from an accredited institution is preferred but not mandatory
• Must be able to develop relationships
• Strong desire to be in the technology sales segment
• Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
• Presentable, courteous and pleasant personality
• Exhibit a sense of urgency
• Hardworking, sincere, honest, dedicated and self-achiever
• Excellent verbal and written communication skills are required

COMPENSATION

• Base Pay + Commission

BENEFITS

• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• 401K Retirement
• Education Reimbursement
• Paid Holidays
• Paid Vacations

Equal Opportunity Employer Vet/Disabled

Account Manager, Commercial Landscaping

We're looking for Account Managers to join our growing team!

You want career growth, top tier pay, a fun work environment, new equipment, and freedom to run your own portfolio. Sunscape Landscaping can give you all that and more.

We're a high-energy, get-it-done team of people. We're growing like crazy. We have audacious goals, and we're always looking for top talent to join the team.

At Sunscape, you will:

• Earn top tier pay for the industry.
• Be a part of an award-winning team.
• Be given the technology, equipment, and tools to succeed in every aspect of your job.
• Be given the freedom to run your own portfolio without being micromanaged.
• Have incredible growth potential, as we have huge growth goals.

Who is Sunscape?

We're a commercial landscape maintenance company in Central Texas primarily servicing the most beautiful master planned communities and other Class A properties.

Our Account Managers are given autonomy and responsibility to get the job done and keep our clients happy.

Who Should Apply

Hungry professionals who are interested in advancing their careers in landscape maintenance. Minimum qualifications include:

• Basic understanding of landscape maintenance.
• Excellent time management skills.
• Desire to provide exceptional customer service and lead teams.
• Fanatical about quality.
• High levels of honesty and integrity, attention to detail, organization and planning skills, proactivity, and enthusiasm.
• And most importantly, you want to win!

If you want to confidentially explore joining our team, let's have a conversation. We will ensure strict confidentiality throughout the process.

Interested candidates should reach out directly to our CEO, Nick Seger at

Join Our Team at Stone Oak Dermatology!

Stone Oak Dermatology is seeking an experienced and dedicated Part-Time Dermatology Physician Assistant or Nurse Practitioner to join our growing practice. We take pride in offering a comprehensive range of medical and cosmetic dermatology services, helping our patients look and feel their best.

Located in the heart of beautiful San Antonio, our practice is surrounded by world-class attractions, including the famous River Walk, top-rated restaurants, and vibrant cultural landmarks. At Stone Oak Dermatology, you'll work alongside a team of exceptional support staff, allowing you to focus on delivering the highest quality patient-centered care.

If you’re looking to be part of an established and highly respected dermatology practice known for its excellence in patient care and cutting-edge treatments, we’d love to hear from you!

Position Details:

Part-Time Opportunity Available

Responsibilities:

• Provide cosmetic, clinical, and surgical dermatology services
• Administer injectables such as Juvéderm and Botox
• Perform a variety of laser procedures
• Build strong patient relationships by tailoring treatments to their unique needs

Requirements:

• Minimum 2 years of experience performing cosmetic procedures
• Ability to work independently and confidently
• Professional, courteous, and patient-focused approach

At Stone Oak Dermatology, we foster a welcoming and professional atmosphere where both patients and providers thrive. As part of DermCare Management, you'll enjoy the benefits of a collaborative and supportive environment that blends clinical excellence with strong operational management.

If you're passionate about dermatology and want to join a team that values patient care, innovation, and professional growth, we invite you to apply today!

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Experience:

• Cosmetic Procedures: 2 years (Preferred)
• Dermatology: 2 years (Preferred)

Ability to Commute:

• San Antonio, TX 78258 (Required)

Ability to Relocate:

• San Antonio, TX 78258: Relocate before starting work (Required)

Work Location: In person

Job Summary: The AR Coordinator is responsible for managing the full accounts receivable lifecycle while serving as the primary point of contact for clients regarding account status, retainers, and overdue balances. This role enforces AR rules and controls, ensures timely collections, maintains accurate financial records, and partners closely with Finance, Client Services, Sales, and Leadership to protect revenue while preserving strong client relationships.

Essential Duties:

Collections & Aging Management

• Execute the full collections outreach cycle for all accounts, including proactive contact, follow-up calls, email correspondence, and formal demand communications.
• Conduct daily monitoring of the AR aging report and identify accounts approaching or exceeding 30, 60, and 90+ day thresholds.
• Maintain a prioritized collections queue based on risk, aging, and payment history.

Retainer Compliance & Account Readiness

• Track retainer requirements by product type and engagement.
• Monitor retainer payment status and coordinate with Finance to confirm receipt and clearance.
• Verify retainer compliance prior to authorizing product release.
• Issue retainer replenishment requests when balances are depleted.
• Communicate retainer status and compliance updates to Client Services.

Account Hold & Release Management (Past-Due Balances)

• Monitor all accounts with invoices exceeding 90 days past due.
• Coordinate with Finance to confirm aging accuracy and validate that no unapplied payments exist.
• Flag non-compliant accounts for product release holds.
• Communicate hold status to clients, Client Services, and Sales.
• Monitor for payment, coordinate confirmation with Finance, and approve hold release upon verified payment or leadership approval.

Scheduling Clearance & Financial Compliance

• Receive and review scheduling clearance requests.
• Identify clients with outstanding balances subject to scheduling restrictions.
• Communicate scheduling holds to clients, Client Services, and Sales.
• Monitor for payment, coordinate confirmation with Finance, and approve scheduling once payment or approval is confirmed.

Statements, Disputes & Adjustments

• Prepare and distribute weekly client account statements.
• Investigate and resolve billing disputes in coordination with Client Services and Sales.
• Document all dispute activity, identify root causes, and recommend corrective actions.
• Prepare credit memo and adjustment requests resulting from dispute resolutions or billing corrections and submit for leadership approval and Finance processing.

Client Communication & Relationship Management

• Serve as the primary day-to-day point of contact for clients regarding overdue accounts.
• Maintain professional, firm, and solution-oriented communication while balancing collection goals with relationship preservation.
• Track and enforce payment plan agreements and escalate non-compliance to Leadership as needed.

Documentation, Reporting & Record Maintenance

• Maintain detailed system notes for all collection activity, client communications, promises to pay, dispute details, and hold/release actions.
• Prepare supporting documentation for potential bad debt or write-off recommendations.
• Ensure all client billing records, correspondence, retainer documentation, and account notes are accurate, complete, and properly maintained.
• Prepare and support AR reporting related to billing volume, retainer status, invoice aging, and hold/release activity.

Finance Coordination

• Communicate with Finance/Accounting to verify payment status when clients report payments made.
• Request expedited payment confirmation for time-sensitive product or scheduling holds.

Key Metrics Owned

• Collection Effectiveness Index (CEI)
• Reduction in 90+ day balances
• Number of meaningful collection contacts per week
• Dispute resolution cycle time
• Promise-to-pay kept rate
• Retainer compliance rate (target: 100%)
• Average days from retainer invoice to confirmed payment
• Statement distribution timeliness

Requisite Qualifications:

• Associate’s or Bachelor’s degree in Business, Communications, Finance, or a related field.
• 3–5 years of experience in collections, accounts receivable, or client account management.
• Strong negotiation and conflict resolution skills.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational and time-management skills.
• Experience managing AR aging and working within billing or financial systems.
• Professional demeanor with the ability to manage difficult conversations with empathy and firmness.
• Client-service mindset with the ability to balance revenue protection and relationship preservation.
• Proven ability to coordinate effectively across departments, particularly with Finance and Accounting.

Work Schedule:

• 5 days/40-hour minimum, with some after-hours as needed.
• Monday – Friday | 8:30am – 5:30pm
• Overtime may be required for strategic initiatives, leadership meetings, or peak case volume periods.

Work Environment:

Physician Life Care Planning, LLC is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities to perform essential job functions.

Confidentiality:

AR Coordinators must comply with all Federal HIPAA laws and regulations. Confidentiality Agreements will be signed and upheld as part of employment.

Quality Assurance Analyst II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.

RESPONSIBILITIES:

Test Planning and Test Case Development

• Define testing scope by developing comprehensive test
  plans
• Ensure project timelines for testing are adhered to
• Create detailed, reusable test cases and scripts
• Ensure test cases cover all functional, performance
  and security scenarios

Test Execution, Validation, Regression Testing and Defect Management

• Executes manual and
  automated testing to ensure all functional requirements are successfully
  processed
• Re-test existing
  features after new code is added to ensure no new defects were introduced
• Identify, document, and track software bugs. Collaborate with development team to resolve
  issues

Release Readiness and Collaboration

• Conduct smoke testing to validate release readiness
• Provide testing results, risk assessments, and
  recommendations to stakeholders to support release decisions
• Participate in Agile ceremonies, such as sprint
  planning and code reviews
• Provide feedback on testability and potential risks
  early in the cycle

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
   
2. 3+ years of experience in quality assurance,
   with recent hands-on QA practice
3. Demonstrated experience testing Life and Disability
   insurance applications or systems
4. Demonstrated ability
   to multi-task and effectively manage multiple, concurrent projects to succed in
   a results driven environment
5. Polished interpersonal
   skills, including relationship building skills
6. Strong verbal and
   written communication skills to effectively communicate with all levels of
   management and staff
7. Demonstrated
   experience in transactional testing scenarios
8. Must be very detailed oriented and very
   sensitive to deadlines
9. Strong problem-solving
   skills
10. Ability to work
    independently or in a team setting equally effectively
11. Ability to work
    effectively in a fast-paced environment with competing priorities and delivery
    timelines

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.

Responsibilities:

• 
  
  
• Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.
  
  
• Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.
  
  
• Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
  
  
• Analyze underwriting & marketing activities and corresponding results; prepare reports to management.
  
  
• Mentor and provide technical training and guidance to coworkers.
  
  
• Determine, coordinate and direct account management activities with various departments.
  
  
• Negotiate and deliver proposals to producers and buyers.
  
  
• Develop and maintain client relationships and coordinate service team efforts.
  
  
• Identify opportunities for organizational improvement and recommend solutions.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

• 
  
  
• Bachelor's degree or equivalent experience required.
  
  
• 7 years of casualty underwriting with an insurance carrier required
  
  
• Advanced understanding and technical knowledge of underwriting mechanics and fundamentals
  
  
• Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.
  
  
• Advanced knowledge of local and regional market conditions as well as industry trends.
  
  
• Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).
  
  
• Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.
  
  
• Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.
  
  
• Strong ability to effectively communicate verbally and in writing to uncover business needs.
  
  
• Ability to foster creative solutions that resonate with external business partners.
  
  
• Ability to interact with various levels of management and support personnel.
  
  
• Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.
  
  
• Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.
  
  
• Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.
  
  
• Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.
  
  

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

College of Nursing and Health Sciences

Departments of Community Health and Adult Health Nursing

Online Part-Time Lecturers

The Nursing Departments invite dedicated and experienced faculty who are interested in Online Part-time Lecturer (PTL) opportunities at the undergraduate and graduate levels for didactic and practicum assignments. Online Part-time faculty are expected to teach in an asynchronous online format through our learning management system (LMS), engage in course-based continuous quality improvement/assessment per college processes, and be committed to rapid pedagogical and other academic process changes. Up-to-date vaccinations may be necessary as driven by environmental and practice conditions.

Opportunities for Undergraduate and Graduate Level Teaching

Opportunities primarily include didactic teaching in the RN-BSN, Accelerated BSN, MS (Nursing Education & Global Health Tracks), and DNP Tracks. Opportunities for practicum teaching may also be available.

Educational Requirements - Undergraduate-Level Teaching

Individuals will have a minimum of a master's degree in nursing from an accredited institution and clinical practice experience as required for the teaching assignment.

Educational Requirements - Graduate-Level Teaching

Individuals will have the appropriate level graduate degree in nursing or related field, from an accredited institution, and clinical practice experience as required for the teaching assignment. If terminal degree is in related field, then a master's degree in nursing is required.

Minimum Teaching Qualifications and Competencies

• 
  
• Minimum of two years full-time or more online asynchronous teaching experience in higher education [or the equivalent part-time teaching experience].
  
• Proficiency with Learning Management Systems (LMS) such as Canvas or Blackboard.
  
• Proficiency with multimedia tools and educational technologies.
  
• Strong organizational, communication, and interpersonal skills.
  
• Ability to work independently and manage course and time effectively.
  
• Commitment to fostering an inclusive and supportive learning environment.
  

All individuals will have an active RN license in Massachusetts per the Massachusetts Board of Nursing Registration.

Preferred Teaching Qualifications & Competencies

• 
  
• National Certification in Online Learning, for example Quality Matters, Online Learning Consortium or Sloan
  

OR

• 
  
• Certification in online teaching or e-learning delivered through a learning management system (LMS).
  

Key Responsibilities

• 
  
• The instructor will be responsible for delivering online course content, engaging with students through our LMS, and providing timely feedback and support
  
• Facilitate best practices in student learning and engagement through effective responsive communication, discussion forums, generating multimedia content, and interactive assignments.
  
• Utilize the LMS to manage course administration, including course material updates, organizing and administering course exams and reviews, managing course grades, and tracking student participation.
  
• Monitor and assess student progress, provide constructive feedback and support, and promote positive learning experiences.
  
• Maintain appropriate communication channels and participate in course meetings with the program leadership and faculty team.
  
• Participate in professional development opportunities and stay updated with the latest and best practices in online education.
  

Additional Information

One of five colleges at the university, The College of Nursing and Health Sciences has an enrollment of over 700 nursing students, including traditional, accelerated, and RN-BS undergraduates as well as graduate students in Master's, DNP, and PhD programs. All programs are fully accredited by the CCNE through 2026.

Instructions

Please submit a letter of interest, current resume, and the contact information for three professional references.

Individuals must be authorized for employment in the U.S. Employment-based visa sponsorship is not available.

This campaign emphasizes ongoing opportunities and invites qualified individuals to express their interest in working as a part-time lecturer at the University of Massachusetts Dartmouth, rather than seeking applications for a specific position. Your information will be reviewed, and if your skillset and qualifications align, you will be contacted and invited to apply to positions as they become available.

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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