Jobs in Northfield Illinois

470 positions found — Page 7

Entertainment Event Technician Internship
✦ New
Salary not disclosed
EVANSTON, Illinois 1 day ago
Overview:

The Entertainment Event Technician Internship position is responsible to suport the technical aspects of live events and performances


Responsibilities:
  • Work with Entertainment Management on the execution of a season-long project that will be assigned during department onboarding.
  • Operate and maintain technical support on equipment associated with a specific production in the manner designed and set by the production staff.
  • Perform all shows on time and as designed by Entertainment Management.
  • Execute cue and show specific job duties as set by the Production Staff and Entertainment Management. The performance will not vary from the direction set during the production period throughout the course of the show’s run.
  • Be involved in the rehearsal and operation of your respective productions under the direction of the Production Staff.
  • Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
  • Required to climb ladders and work at heights in excess of 35 feet and lift more than 50 pounds.
  • Maintain clean and safe atmosphere in all areas of a specific venue. This may include, but not limited to sweeping, mopping, cleaning up trash, cleaning restrooms, and cleaning the storage/shop area.
  • Operate and maintain tools and equipment in a safe manner and utilize all appropriate Personal Protection Equipment.
  • Help to manage and maintain the House before and after show, to assist guests with questions and to help clean the house in preparation for the next performance.
  • Adhere to and enforce all park policies and procedures as outlined in the Seasonal Handbook and the Department Standard Operating Procedure Manual.
  • Wear and maintain park issued uniform. Team Member is required to provide black steel-toed shoes.
  • Immediately report any unsafe acts to the unit Stage Manager.
  • Train new personnel as needed.

Qualifications:
  • Minimum Age: 18
  • Shifts are dependent on production needs.
  • Basic technical theatrical skills required for all positions. Expert skills required for some positions.
  • Must be able to lift 50 pounds and stand for the length of shift
  • Must be able to work with ladders, scaffolding or lifts
  • Must be willing to work outdoors in various weather conditions
  • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
  • Must have strong teamwork skills and the ability to work with others
permanent
Park Services Hospitality Leadership Internship
✦ New
🏢 Six Flags Great America & Hurricane Harbor Careers
Salary not disclosed
EVANSTON, Illinois 1 day ago
Overview:

Working to keep the Park clean for all guests. You will be responsible for assisting in maintaining and upholding the Park's Cleanliness Standards. Main focus will be overseeing Areas of the park and ensure that standards are being upheld, as well as leading and developing Team Members.


Responsibilities:
  • Proactively greeting Unit Supervisors, Team Members and co-workers in a friendly, outgoing manner.
  • Following all guidelines and checklists applicable to Park cleanliness.
  • Following all Park policies regarding performance and attendance.
  • Serving as a liaison between Team Members, Unit Supervisors and Full-Time Management.
  • Completing daily inspection paperwork.
  • Constantly making rounds throughout assigned area ensuring overall Area and restroom cleanliness.
  • Assisting Team Members and Unit Supervisors with all opening/closing procedures in assigned area.
  • Ensuring staffing levels are appropriate for given Guest attendance.
  • Enforcing all Park policies and monitoring performance and attendance of Team Members in assigned area; coaching and correcting Team Member and issuing appropriate corrective action as needed.
  • Communicating all Team Member performance and attendance infractions to Duty Manager immediately.
  • Maintaining safe and efficient area operation.
  • Training of Team Members to perform essential job functions, as necessary
  • Maintaining cleanliness standards in restrooms, midways and restaurant/patio locations and ensuring Guest Satisfaction.
  • Sweeping/picking up trash and emptying trash cans throughout the Park.
  • Monitoring trashcan and bench locations and moving to proper location when necessary.
  • Writing a detailed daily duty reports for the purposes of communicating with other Area Supervisors.
  • Completing performance evaluations of Unit Supervisors and Team Members as assigned.
  • Assisting with Unit/Area Supervisor promotion programs as necessary.
  • Representing the Park Services Department in a professional manner at all times.
  • Being able to react quickly to any unusual or emergency situations in a calm and safe manner.
  • Completing other tasks as assigned.
  • Being flexible and willing to work in different Areas of the Park as necessary.

Qualifications:
  • Minimum Age: 18
  • Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual’s availability must include closing shifts.
  • Must possess above average communication skills.
  • Able to work efficiently in a fast-paced environment.
  • Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
  • Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
  • Must be able to walk up to 10 miles per day over various surfaces.
  • Must be willing to work outdoors in various weather conditions
  • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
  • Must have strong teamwork skills and the ability to work with others
  • Must be able to carry up to 25 lbs. over 25 feet over various surfaces
permanent
Safety Supervisor Internship $19.50/HR
✦ New
🏢 Six Flags Great America & Hurricane Harbor Careers
Salary not disclosed
EVANSTON, Illinois 1 day ago
Overview:

This is a seasonal paid position (with internship credit opportunity) in the Safety Department.  The Safety Supervisor Intern assists the Safety Manager in maintaining Safety programs and inspections that ensure a safe environment in an amusement park setting for our guests and team members. The position is available May through August and typically works 35 - 40 hours per week, including weekends and holidays.  


Responsibilities:
  • Demonstrate an interest in addressing safety concerns that will help maintain a safe environment for the guests and team members
  • Conduct Safety Investigations by responding to locations in the park to gather facts and statements regarding accidents and incidents
  • Write accurate and legible reports of accidents and incidents for review by Safety Department Management
  • Maintain and inspect fire detection and suppression equipment and other safety equipment detailed in the department’s inspection program
  • Rapid response to emergency situations: Fires, Fire Alarms, Ride Incidents, First Aid calls, Vehicle accidents
  • Communicate in a timely manner with the Safety Manager safety related incidents including ambulance transports, fires, and ride incidents
  • Verbally communicate Safety and First Aid information to management team members at daily briefings.
  • Identify the existence of hazards from data gathered during inspections and or reports from team members and guests. In a timely and professional manner, initiate the appropriate action to eliminate the hazards through personal action or attaining assistance from other park personnel
  • Maintain relationships with the appropriate personnel from all departments to facilitate a safe environment for guests and team members of the park
  • Complete safety audits daily, including ride and facility audits using an electronic tablet
  • Communicate by using park issued radios and 10-code system
  • Maintain confidentially of employment, medical and operational information.
  • Communicate with the appropriate personnel from Resource Protections and Human Resources any non-negative results during drug and alcohol screenings on team members. Ensure all procedures are followed with securing and sending out samples for outside testing
  • Assist First Aid crews on calls as directed
  • Safely operate motor vehicles and golf carts that are both automatic and manual drive
  • Maintain a professional relationship with guests and team members
  • Maintain grooming standards according to the standard and policies set by Six Flags Great America and the Safety Department
  • Adhere to all park labor policies pertaining to breaks taken, length of shift and types of work performed

Qualifications:
  • Age Requirement: 18 years or older
  • Education: High school diploma or GED
  • Enrolled in Occupational Safety or Fire Science courses for at least one semester
  • Some knowledge of safety and or fire prevention procedures
  • Licensure and Certification:
    • Valid Driver’s License
    • Obtain and maintain a valid Park Vehicle Operator’s Permit
  • Strong written and verbal communications
  • Basic knowledge of computers and copiers
  • Reliable means of transportation to and from work
  • Ability to handle moderate levels of stress related to high work load
  • Flexible to changes
  • Available to work flexible hours including nights, weekends, and holidays
  • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
  • Must have strong teamwork skills and ability to work with others
  • Knowledge of layout of the park helpful

 

Other Functions: All other duties assigned or necessary to support the park as a whole.

  • Frequent standing, walking, sitting, and reaching
  • Ability to lift, carry, push, and pull up to 50 lbs.
  • Occasional running, climbing, balancing, stooping, kneeling, crouching, bending, and crawling
  • Ability to work in all weather conditions, including extreme cold and heat and high levels of humidity and rain, occasionally for extended periods of time
  • Ability to work occasionally in confined spaces, higher elevations, and in areas with fumes
permanent
EMT $19.50/HR
✦ New
🏢 Six Flags Great America & Hurricane Harbor Careers
Salary not disclosed
EVANSTON, Illinois 1 day ago
Overview:

As a non-transport provider, the EMT-B’s primary tasks are to initiate emergency and non-emergency basic life support care to ill and injured guests and team members, assist ALS personnel, and respond to medical/trauma calls in an amusement park setting.  All EMT-Bs need to have a strong work ethic and must be able to operate within I.D.P.H. Region X’s EMT-B scope of practice.


Responsibilities:
  • Provide emergency and non-emergency medical care to team members and guests in accordance with established I.D.P.H. Region X protocols.
  • Triage patients when multiple calls or patients overwhelm available personnel; make appropriate determinations about dispositions and transports
  • Use an electronic tablet for documenting reports
  • Complete checks on bags, vehicles, and treatment areas before, during, and after each shift; restock supplies as necessary.
  • Assist ALS crews on calls as directed
  • Safely operate department vehicles
  • Answer calls for emergency assistance via telephone and radio
  • Perform drug and alcohol screens on team members in accordance with park policies
  • Transport team members to off-site acute care facilities for occupational health services
  • Maintain a clean work area; perform basic cleaning of First Aid facilities (mop floors, vacuum carpets, empty trash cans, wipe down counters and beds, First Aid van is vacuumed and cleaned; etc.)
  • Complete safety ride audits and safety inspections at direction of supervisory staff
  • Maintain a professional relationship with guests and team members
  • Maintain grooming standards according to the standard and policies set by Six Flags Great America and the Safety Department
  • Adhere to all park labor policies pertaining to breaks taken, length of shift and types of work performed

Qualifications:
  • Age Requirement: 18 years or older
  • Available to work flexible hours including nights, weekends, and holidays
  • Education: High school diploma or GED
  • Licensure and Certification:
    • Current Illinois Department of Public Health (D.P.H.) Emergency Medical Technician-Basic License. Wisconsin License or National Registry License must meet reciprocity requirements with I.D.P.H.
    • Current American Heart Association BLS for the Healthcare Provider CPR/AED Certification
    • Valid Driver’s License
    • Must meet Region X system entry requirements through Highland Park Hospital
    • Obtain and maintain a valid Park Vehicle Operator’s Permit
  • Strong written and verbal communications
  • Basic knowledge of computers and copiers
  • Reliable means of transportation to and from work
  • Knowledge of, and ability to use, all BLS equipment used in the park (pulse oximeter, glucometer, splints, stair chair, etc)
  • Ability to handle moderate levels of stress related to high work load
  • Safety awareness and general housekeeping
  • Flexible to changes
  • Must be willing to work outdoors in various weather conditions
  • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
  • Must have strong teamwork skills and the ability to work with others
permanent
Plumber Assistant- Full-Time- $24/HR
✦ New
🏢 Six Flags Great America & Hurricane Harbor Careers
Salary not disclosed
EVANSTON, Illinois 1 day ago
Overview:
  • Perform routine repair and maintenance of plumbing systems, including fire systems, irrigation systems, filtration and chlorination systems and sanitary and storm drainage systems.

Responsibilities:

Job Duties:

  • Repair and maintain a variety of Park facilities including irrigations systems, sinks, storm drains, underground, water lines, piping, quick couplers, valves, compressed air lines, sanitary sewer, natural gas lines, bathroom fixtures, restaurant fixtures, misters, pumps, etc.
  • Make daily rounds of all restroom facilities. Make needed repairs to toilets and sinks.  Unclog toilets as needed.
  • Perform general maintenance on pumps and motors.
  • Work assignments will include ditch digging, trouble shooting, shop and area clean up, driving company vehicles and equipment, special work for promotional events.
  • Install new fixtures and fabricate items as necessary. Cut and prepare pipe for new usages.
  • Cross trained in minimal diagnostic coverage of kitchen and HVAC equipment.
  • All other duties as assigned.

Qualifications:

Minimum Qualifications:

  • Two or more years of experience repairing and maintaining plumbing systems
  • Water park equipment experience a plus
  • CPO certification a plus
  • State Plumbing license a plus
  • High school diploma or equivalent experience
  • The ability to work flexible shifts including weekends
  • Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights up to and in excess of 150ft., crawling and working in confined spaces and lifting up to 100 lbs. Must be able to work outdoors in extreme temperatures. Must possess the physical dexterity to operate hand tools and motor vehicles
  • Must have tools and equipment to perform required duties and tasks as assigned
  • Must possess a valid Drivers License
permanent
Senior Safety Consultant
✦ New
Salary not disclosed
Chicago 1 day ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod at 224-507-1294 Title: Senior Safety Consultant Location: On-site at Chicago, IL Duration: 9 Months Valid driver's license required.

Will be required to use a personal vehicle in the performance of duties.

Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Build working relationships with business unit leaders, focusing in the areas of construction safety.

Delivers programs to train employees in the fundamentals of occupational safety.

Interprets and facilitates implementation of policies and procedures relating to construction occupational health and safety.

Works closely with all levels of the organization as well as the contractors to ensure all work is performed to company safety standards, OSHA, and all workplace safety laws.

Job Duties: Conduct Safety Initiatives 1.

Collect, analyze, and interpret existing, new and emerging safety regulations to initiate corporate compliance strategies.

Collaborate with other Consultants, where appropriate.

2.

Develop (or facilitate diverse teams to develop) programs, policies and procedures and coordinate implementation to assure the health and safety of personnel while controlling company losses.

3.

Analyze contractor safety performance indicators to identify trends, improvement opportunities, or specific intervention needs, and provide consultation from an expert perspective to achieve effective solutions.

4.

Assure effective implementation of contractor safety programs through auditing, inquiry, observation, and networking, leveraging the best practices.

5.

Identify needs, develop and deliver fundamental, technical, or customized safety training programs tailored to various levels within the organization, utilizing outside resources where applicable.

6.

Participate, and/or consult on various corporate and business unit safety committees, task forces and/or safety meetings.

7.

Review contractor accident investigations and make recommendations to prevent new or recurring accidents.

8.

Acts as a source for safety equipment consultation and information for the BU.

9.

Provides current and past safety statistics relative to lagging (e.g., injury/illness or motor vehicle accidents) and leading indicator information.

Other 1.

Establish and maintain good working relationships with employees, contractor personnel and project leaders.

2.

Serve on local safety committees while offering expert perspective on safety issues.

3.

Support diversity by actively seeking out and encouraging diversity in perspective and by establishing an environment of inclusion.

List of job titles and incumbents along with type and nature of internal contacts 1.

Associate Safety Consultant, Senior Safety Consultant, Principal Safety Consultant and/or Manager Safety Services provide support and recommendations on health and safety related initiatives 2.

Management and represented employees provide updates, consultation and/or training on health and safety related items 3.

Supervisors and managers provide updates and consulting on health and safety related items 4.

Union officers and stewards
- establish and maintain good working relationships while addressing safety concerns.

5.

Contractors, Owners, Project Management, Safety Representatives, Superintendent, General Foreman, Foreman, and labor force.

Type and nature of external contacts when applicable 1.

Vendors and consultants coordinate and schedule 2.

Regulatory agencies provide requested information and communicate findings 3.

Trade Unions
- interact with agents, stewards, safety representatives Minimum Qualifications: An associate degree in Safety, Industrial Hygiene, or a closely related field is preferred.

A combination of education, training/certification, and experience with large scale construction projects in lieu of education will be considered.

The Safety Consultant Construction requires at least 3 to 5 years of experience providing safety services to large construction projects.

Utility experience desired.

Experience in regulatory compliance, best practice, case management, and contractor oversight Intermediate skills in Microsoft Office Suite Uses appropriate interpersonal skills and communication methods to build constructive relationships with contractors, business units, and other stakeholders to meet shared goals and objectives.

Key leadership competencies are making difficult decisions, relationship-building, influencing, fostering teamwork, knowledge of the business and sound judgment.

Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Demonstrated leadership ability.

Ability to handle multiple tasks concurrently.

Ability to consult effectively with internal clients.

Experience with planning and project coordination skills.

Above average verbal and written communication skills.

Ability to adapt to changes in the external environment and organization.

Ability to provide high-quality customer service.

Effective presentation skills.

Good interpersonal skills, with the ability to interact effectively.

Ability to maintain composure in dealing with all organizational levels, including executives, managers and supervisors, employees, training staff and the public, occasionally under conditions of urgency and in pressure situations.

May be exposed to or required to handle sensitive and confidential information.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Microsoft Office Suite, planning and project coordination
Not Specified
Electrician Full-Time
✦ New
Salary not disclosed
Evanston, IL 1 day ago
Overview:

Six Flags Great America is seeking qualified applicants for the position of Electrician. The ideal candidate will have the knowledge and capability to repair and maintain existing electrical equipment, lighting fixtures, wiring and controls as well as the ability to install or modify electrical systems, controls and components.
Responsibilities:

Job Duties include, but are not limited to, the following:

  • Repair, install and troubleshoot electrical wiring systems, controls, lighting fixtures, kitchen equipment, heating systems, power stations, vehicles and ride equipment.
  • Perform preventative maintenance on all electrical apparatus.
  • Install or modify electrical systems and components.
  • Update drawings and schematic diagrams and assist in the selection of electrical components and material.
  • Assist with Park Operation responsibilities as needed.
Qualifications:

The ideal candidate will possess the following:

  • High School Diploma or GED with a Trade School certification or currently in a trade program.
  • Must be able to perform, or be willing to learn, the following:
    • Troubleshoot various electrical problems on rides, controls, and electrical equipment.
    • Install and bend all types of piping systems.
    • Work from schematic wiring diagrams.
    • Use testing instruments related to electrical work.
  • Must be familiar with current electrical codes.
  • Must provide hand tools for daily use.
  • Must be able to climb and work at various heights and some heavy lifting may be required.
  • Must possess a valid driver’s license.
  • This is a full-time position and the candidate must be willing to work varied shifts and flexible schedules, including nights, weekends, and holidays.
permanent
Director, HR - Northeast Region
✦ New
Salary not disclosed
Northbrook 1 day ago
Job Summary
**This role can be based out of our Corporate office in Northbrook, IL or Remote with up to 75% travel to Distribution Centers throughout several states in the Northeastern portion of the US
** Under the strategic direction of Corporate Human Resources, the Director, HR aligns divisional HR practices with overall Corporate direction.

This individual partners with Field Operations business leaders to develop the Northeast Region's human resource strategy and tactics so that the organization attracts, manages, develops and retains the employees it needs to achieve its current business objectives.

The HRD anticipates and plans for long-term HR needs and trends, and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes quality, productivity, and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.

In addition, the Director provides feedback and initiates recommended actions and approaches related to HR issues to Corporate HR for broader consideration and policy formulation.

The Director also ensures the HR operation is operating in accordance with federal, state, and local employment requirements, e.g., Fair Labor Standards Act (FLSA), Title VII, etc.

This role reports to the Vice President, Human Resources.

Job Description MAIN RESPONSIBILITIES Lead HR programs and policies through partnering with business leaders while managing the tactical implementation through HR managers.

Develop processes and metrics that support the achievement of the organization's business goals.

Counsel and assist business leaders to maintain, identify and implement actions that improve or maintain a positive employee relations environment.

Identify any internal and external factors that may affect employee retention; address these issues by working in concert with managers/supervisors to develop proactive strategies to meet or exceed turnover goals.

Develop action plans to respond to current and anticipated staffing issues and needs.

Develop and maintain division affirmative action program; oversee filing EEO-1 annually; maintaining other records, reporting and logs to conform to EEO regulations.

Identify training and development initiatives and work with Corporate Training and Development to determine training needs.

Compile data and analyze past and current training requirements.

Partner with Corporate Training and Development Dept to select appropriate instructional procedures or methods to best fit division needs.

Develop and mentor key division staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.

Assist division management with establishing and maintaining internal pay consistency and equity.

Oversee the administration of Corporate compensation programs including incentive and merit pay programs within the division.

Oversee and manage Company's EHS programs and policies.

Assist managers with current Worker’s Compensation issues.

Work closely with HR/Workers Compensation Analyst to assist with current issues with policies and procedures.

Management responsibilities may include: Day-to-day operations of a group of employees.

May have limited budgetary responsibility and usually contributes to budgetary impact; Interpret and execute policies for departments/projects and develops.

Recommend and implement new policies or modifications to existing policies.

Provide general guidelines and parameters for staff functioning.

Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

MINIMUM QUALIFICATIONS: Education Bachelor’s degree.

Relevant Work Experience At least 8 years of progressive experience in various Human Resources positions.

At least 3 years of experience managing people, including hiring, developing, motivating and directing people as they work.

Additional Experience applying knowledge of human resource policies and procedures as well as federal and state laws.

Experience reviewing and reconnecting on actions and with people to ensure the completion of the task.

Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.

Experience developing and delivering presentations to various audience levels within an organization.

Position requires travel up to 75% of the time for business purposes (within state and out of state).

PREFERRED QUALIFICATIONS: PHR or SPHR.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Technical Support Representative
✦ New
Salary not disclosed
Riverwoods 1 day ago
Summary: Hybrid position, will need to be in office 2x per week; open to candidates from CA, TX, NY, MN, FL, IL.

6 Months Contract Will need to use personal equipment Responsibilities: Provide technical support to internal and external customers on company products, services, or processes.

Troubleshoot and resolve customer and employee issues for client products and online platforms.

Create and manage cases received through phone, email, and Salesforce cases.

Complete routine/daily requests.

Manage and complete long-term projects.

Manage multiple cases at one time, providing details and updates until resolved.

Work with customers to quickly get to the root of their problem.

Provide timely and accurate customer feedback.

Walk customers through a series of actions to resolve a problem.

Follow up with customers to ensure the problem is resolved.

Escalate to the correct team (technical, content, product management) for a resolution, then liaison between second level team(s) and the customer.

Provide support in the form of procedural documentation.

Keep team informed as new issues arise or processes are updated.

Support co-workers and promote a positive work environment.

Provide training to new employees on our various products/platforms.

Cross train on other products, systems, and processes.

Participate in product or system testing and review as required.

Requirements: Bachelor’s Degree OR High School diploma or GED and 2 years’ experience in a customer/technical support environment.

Experience working in a support center or equivalent environment.

Required Skills: General troubleshooting.

Computer/browser/network troubleshooting.

Ability to be proactive and prioritize issues.

Detail-oriented and good problem-solving skills.

Excellent interpersonal skills.

Good written and verbal communication, ability to articulate complex information clearly.

Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

Ability to follow up and manage open cases until resolved.

Ability to work a flexible schedule.

Ability to adjust quickly to changing job duties and processes.

Preferred Skills: Degrees in MIS, Information Technology.

Benefits: Hybrid work environment with office locations in CA, TX, NY, MN, FL, IL.
Not Specified
Group Product Manager-Lab
✦ New
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Northfield 1 day ago
Job Summary Medline Industries has an immediate opening for a Group Product Manager with our Lab division.

This role will be based out of our Northfield, IL corporate headquarters and will work a hybrid model.

Oversee and manage Product Teams (may have multiple reports including Product Manager and Senior Product Manager levels) for the sourcing, marketing, product development, sales support and financial growth of multiple product categories.

Assist with long-term business and marketing strategy.

Provide subject matter expertise for complex, generally more established product lines, largest divisional product lines, or multiple product categories.

Job Description Responsibilities Negotiate pricing with vendors for raw materials and finished goods.

Visit vendors to develop products and train personnel in all aspects of each product and usages.

Coordinate materials with vendors and develop finished custom items.

Implement marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Offer solutions for detrimental sales or cost trends.

Analyze sales trends over time and impact of competitive strategies.

Support forecasts and budgets with appropriately detailed marketing plans.

Work with Product Teams, Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.

Manage inventory by focusing on eliminating surplus and optimizing SKU count.

Develop and deliver training materials for internal stakeholders, sales forces and customers.

Create sales tools.

Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.

Travel with sales force to support efforts to convert customers to purchase Medline products.

Provide timely follow up to sales forces by answering product questions via e-mail and phone.

Management responsibilities: Typically manages through multiple Managers and/or Supervisors
- Oversee major projects/programs/outcomes Budget responsibility Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies Provide general guidelines and parameters for staff functioning Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
jobs by JobLookup
✓ All jobs loaded