Jobs in Northampton, MA
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Receiving Support Captain, Holyoke Mall At Ingleside - Full Time
Holyoke, MA, United States
Full time Schedule
$16.50
-
$25.50
Hourly Rate*
* based on job, location, and schedule
Job Description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
What You Will Do
- Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
- Lead colleagues in the execution and completion of assigned tasks.
- As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
- Ensure high-level of customer service through problem-solving and customer-focused resolutions.
- Enhance the in-store customer experience by promoting our Macy's mobile app.
- Meet with People Leaders throughout the day to plan and monitor total store activities.
- Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
- Perform store opening and closing procedures, including accessing alarm system and settling the registers.
- Lead and participate in the adherence to our best in class merchandise standards.
- Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Proficient in communicating effectively with customers and providing clear direction to colleagues
- Self-starter in adapting quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- 1-2 years of direct retail experience preferred
- High school diploma or equivalent
Essential Physical Requirements You Will Perform
- This position requires lifting, constant moving, standing, and reaching with arms and hands.
- Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, stooping and color vision.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
- Job IdentificationREQ_576616
- Job CategoryStores
- Posting Date06/26/2025, 03:42 PM
- Locations 400 Whitney Avenue, Holyoke, MA, 01041, US
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
The Tooling Specialist's primary responsibility is steel tooling accompanied with any and all work required or assigned to ensure that a smooth flow of production is maintained.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.
- Alter and repair a variety of carbide and steel production tools and dies, involving blanking, piercing, forming, and cut-off dies, etc., where design and specifications are usually available.
- Work from prints, sketches, specifications, and general instructions of the departmental foreman or group leader.
- Must be able to interpret simple prints, relating to design and product specifications and/or the general verbal instructions of department supervisor.
- Under direction of section group leader and supervision, modify ordinary design features to improvise or alter tooling to meet new conditions.
- Maintain accurate relationships, fittings and interchangeability of parts requiring tolerances to within .001 inches to meet all specified drawing requirements consistently on all types of tools, dies, jigs or fixtures.
- Recognize, and report for correction, blueprint errors such as improper radii, angles, dimensions, materials, and similar data which would prevent economical production.
- Disassemble and repair or alter tooling to meet specific requirements.
- Remove removable sections, fit, assemble, and adjust component parts and mechanisms to required accuracy to unsure satisfactory results.
- Ability to properly use all tool room measuring tools and gages to ensure part accuracy of all work performed.
- Maintain work area and equipment in a clean and orderly condition and follow standard safety regulations.
- Detect faulty operation or defective material and refer all unusual conditions to superior.
- Record production, material, and time data.
- Perform other similar and associated duties as required or directed.
- Self-motivated to take ownership of work schedule and quality.
- Continuous improvement: Willing to accept change to support being a Fast – Flexible - Efficient section.
- Team player will work with other team members in the section to keep the process moving and improving.
- Customer focus: Work closely with other team members both inside and outside the section to satisfy the needs of internal and external customers.
- Judgment: Make decisions to perform a variety of tasks having timely constraints.
- Follow direction / instruction of group leader, or supervisor.
Requirements:
- High School Diploma or equivalent.
- Minimum 2 years related experience or 1 year experience plus machine shop/metals trade vocational/technical high school.
- Firm understanding of all machine shop mathematics including shop formulas and possess trigonometry and geometry math skills.
- Working knowledge of machine shop and die repair practice, principles of mechanics, machine tool operation, working qualities of materials.
- Understanding of basic principles and terminology and can solve simple problems related to standard basic manual tool room equipment.
- Ability to work from complicated drawings or sketches and use all types of precision measuring instruments.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
Compensation details: 26.55-31.56 Hourly Wage
PI72b06503c23b-37344-39202181
This Jobot Job is hosted by: Ben Eberly Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $27
- $36 per hour A bit about us: We are a physician‑led orthopedic outpatient practice known for delivering high‑quality musculoskeletal care through close collaboration between surgeons, physical therapists, and rehabilitation teams.
Our culture is supportive, stable, and people‑first, with an open‑door leadership style, no micromanagement, and a strong focus on long‑term clinician success.
Why join us? $2,500 sign‑on bonus Hourly pay plus lucrative bonus potential (up to $6,000) No evenings or weekends 5% employer 401(k) contribution UnitedHealthcare medical, dental, vision FSA, STD, LTD coverage Generous PTO $1,000 CEU allowance Tuition reimbursement Annual merit increases Holiday events and team celebrations Open‑door leadership, no micromanagement Job Details Orthopedic outpatient PTA role with $2,500 sign‑on, no evenings or weekends, strong hourly pay plus bonus potential, generous PTO, and a stable, clinician‑first culture with long‑term growth.
Schedule: Full‑Time | Monday–Friday | Day Shift Only Location: Northampton Role Summary The Physical Therapist Assistant supports orthopedic outpatient rehabilitation by delivering hands‑on therapeutic care under the supervision of a licensed Physical Therapist.
This role offers true work‑life balance, strong clinical support, and a collaborative team environment.
What You’ll Do Assist with therapeutic exercise, neuromuscular re‑education, and functional mobility programs Support post‑operative, sports injury, and chronic orthopedic rehabilitation Set up and apply therapeutic modalities as directed Educate patients on home exercise programs and safe progression Document daily treatments and communicate progress to the care team Collaborate closely with PTs, orthopedic providers, and clinic staff What You’ll Need Graduate of an accredited Physical Therapist Assistant (PTA) program Active Massachusetts PTA license (required) Orthopedic or outpatient experience preferred (not required) Strong communication, organization, and patient‑care skills Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
The Assistant Store Manager is responsible for establishing and maintaining Guest Services.
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
This position will work up to 38 hours per week.
The minimum age requirement for an Assistant Store Manager is 18.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail and or management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services.
The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
The minimum age requirement for a Store Manager is 21.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services.
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.
The minimum age requirement for an Assistant Store Manager is 18.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Prior retail and or management experience is required.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Benefits include: Massachusetts Paid Sick Time, Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount.
All Bonuses, Awards and Benefits subject to qualifications and eligibility.
Brand: Spencer's The Sales Associate is responsible for maintaining Guest Services as per Company Standard.
The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to all Company policies and procedures.
The minimum age requirement for this position is 17.
The physical demands of the job require climbing ladders, lifting up to 50 pounds and may require 8 hours of standing/walking.
As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law.
Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.
Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz. This flexible online role is perfect for anyone interested in discovering legitimate ways to make money online and sharing feedback on their experience.
Responsibilities:
Explore different remote side hustle options curated by FinanceBuzz
Sign up and participate in various platforms (e.g., surveys, cashback apps, mystery shopping)
Provide honest feedback and basic reviews on your experience
Track earnings and report outcomes
Work independently with flexible hours
Requirements:
Reliable internet connection and computer or smartphone
Ability to follow simple instructions and document your experience
Self-motivated and detail-oriented
No prior experience needed
Perks:
100% remote – work from anywhere
Choose your own schedule
Learn about real money-making methods online
Great for students, stay-at-home parents, or anyone wanting to earn extra income
Apply now to start exploring real ways to make money from home.
Remote working/work at home options are available for this role.
Looking for extra income but not sure where to start? We’re hiring people to explore and review online side hustles listed by FinanceBuzz. No experience needed – just a willingness to try out different platforms and report your findings.
What You’ll Do:
Test out online money-making platforms (freelance tasks, surveys, etc.)
Keep track of your time, experience, and earnings
Offer simple written feedback about usability and legitimacy
Share tips and recommendations
Who You Are:
Curious, dependable, and detail-oriented
Comfortable using websites and mobile apps
Able to commit a few hours a week
Anyone looking to supplement their income
Why Join:
Zero commitment – test at your own pace
Learn how to maximize earnings from home
Great for gig workers, freelancers, or stay-at-home parents
Check out the side hustles here and get started.
Remote working/work at home options are available for this role.
We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience, this flexible gig could be perfect for you.
Responsibilities:
Explore and try various side hustle options (cashback sites, survey apps, etc.)
Document and report your experience with each platform
Track potential earnings and ease of use
Share insights to help improve user recommendations
Requirements:
Basic tech skills and a stable internet connection
Comfortable navigating apps and websites
Ability to work independently
No prior experience required
Benefits:
Set your own schedule – work anytime, from anywhere
Try real ways to earn money online
Get paid to share honest feedback
Ideal for side-income seekers, students, or remote workers
Start exploring side hustle opportunities here.
Remote working/work at home options are available for this role.
FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods. This remote opportunity lets you earn extra income while reviewing real, flexible side hustles that work from anywhere.
Your Tasks:
Browse a curated list of side hustles
Try out the opportunities (freelance tasks, mystery shopping, rewards apps, etc.)
Evaluate the ease of use, time investment, and payouts
Share honest impressions and basic feedback
What You Need:
A smartphone or computer with internet access
Basic English and communication skills
Motivation to explore and experiment
No experience necessary
What You Get:
100% remote, flexible gig
Discover income streams that work for you
Learn while you earn
A great entry into the gig economy
Explore opportunities and apply here.
Remote working/work at home options are available for this role.
We’re seeking dependable individuals who want to build a side income alongside their full-time work. This role offers flexible tasks you can perform outside your regular job hours. You’ll be given structured guidance and tools to identify side hustles that complement your main job, without conflict or burnout.
Responsibilities:
Work through curated side-hustle ideas and evaluate which suit your skills and schedule
Test and implement methods to generate extra income (e.g. remote tasks, micro-projects)
Track your time and earnings; maintain simple reports
Adjust your workflow and focus on the side hustles that deliver the best return
Requirements:
Must have a full-time job already (or other main commitment)
Reliable internet access and a device (laptop, tablet or smartphone)
Basic organization skills and ability to work independently
Willingness to learn and experiment
Preferred Qualities:
Self-motivated
Good at managing time
Comfortable trying new things
Able to commit a few hours each week
Benefits:
Work on your own schedule (evenings/weekends)
Low risk; minimal overhead
Opportunity to scale income over time
Support and guidance provided
We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find what works best given your existing commitments.
You will get access to detailed resources, case studies, and step-by-step blueprints so you don’t have to start from scratch. Though you won’t report to a manager, you’ll keep track of your own progress and adjust accordingly.
Responsibilities:
Study provided side hustle strategies and select ones aligned to your strengths
Implement tasks, small projects or gigs in your spare time
Record outcomes, income, and challenges you face
Optimize your efforts over time based on results
Requirements:
Currently employed or otherwise fully occupied (you know your schedule)
Basic computer literacy
Strong self-discipline
Ability to stick with tasks and track progress
Strengths That Help:
Curious and willing to experiment
Good at problem-solving
Ability to adapt to new methods
Benefits:
Remote, flexible work
Side income without disrupting your main job
Built-in learning and support
Control over how much time you invest
Remote working/work at home options are available for this role.
We’re offering a role for someone who wants to lead their own side-income project in their spare time. You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.
You’ll get curated content to guide your decisions. The goal is to find manageable, sustainable income streams that don’t interfere with your full-time role.
Responsibilities:
Evaluate side-hustle options and pick those you believe you can execute
Plan and carry out your selected projects or tasks
Track metrics—time invested, return, conversion rates
Refine your focus toward the best-performing hustles
Requirements:
Employed full time or committed to another primary role
Basic skills for remote work (internet, device)
Project mindset: set goals, measure outcomes, adjust
Persistence and consistency
Strong Traits:
Analytical
Willing to adapt
Growth-oriented
Benefits:
No fixed schedule
Remote and flexible
Ability to scale your side work over time
Tools and guidance included
This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.
You’ll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.
Responsibilities:
Review and apply different side-hustle ideas tailored for people with full jobs
Execute tasks, manage projects or gigs you select
Keep a simple record of your time vs. earnings
Iterate and improve your approach as you go
Requirements:
Stable full-time job or core commitment
Access to internet and device for remote work
Willingness to test ideas and adapt
Organization, follow-through, and consistency
Bonus Skills:
Ability to analyze which hustles are viable
Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
Fully remote
Flexible hours
Potential to grow side income steadily
No micromanagement
Remote working/work at home options are available for this role.
We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, learning simple ways to generate additional income.
No sales or special qualifications are required — only basic computer skills and a proactive attitude.
Responsibilities:
Engage with provided training materials and follow clear steps
Apply proven techniques to create small but consistent earnings
Track your results and adapt based on your time and effort
Communicate progress and feedback when requested
Requirements:
Must be 18 years or older
Basic internet literacy and access to a device
Attention to detail and willingness to learn
Self-discipline to manage flexible, independent work
Benefits:
Work from anywhere
No quotas or deadlines
Ideal for students, parents, or part-time workers
Opportunity to scale income with experience
We’re seeking reliable and motivated individuals who want to earn extra income from home. This flexible position allows you to set your own hours and work around your existing commitments.
You’ll learn how to use online tools and resources to explore new income opportunities and improve your financial stability. Full guidance and training materials are provided.
Responsibilities:
Review and follow simple instructions provided through the program
Identify and test income opportunities suited to your time and skills
Manage your time effectively to achieve personal income goals
Maintain consistency and basic record-keeping of your progress
Requirements:
Access to a computer or smartphone with an internet connection
Basic reading and writing skills
Willingness to learn and follow guidance
Self-motivated and dependable
Benefits:
100% remote work
No fixed schedule
Flexible and low-pressure environment
Ideal for anyone seeking financial flexibility
Remote working/work at home options are available for this role.
We’re seeking proactive and independent individuals interested in learning how to earn money online. This opportunity is ideal for those who want a self-directed, flexible way to build extra income.
You’ll receive full access to information and resources that explain tested earning methods and how to manage them efficiently.
Responsibilities:
Complete introductory learning materials
Apply recommended online income methods
Track results and refine your approach over time
Stay consistent and goal-focused
Requirements:
A laptop or smartphone with internet access
Ability to follow instructions independently
Good communication and organisation
Motivation to take initiative
Benefits:
Fully remote
No fixed hours or contracts
Flexible entry-level opportunity
Support materials provided
Remote working/work at home options are available for this role.
We’re looking for people interested in a part-time remote opportunity to supplement their main income. This position is ideal for professionals, freelancers, and anyone who wants to improve their financial situation with flexible, manageable work.
You’ll receive access to structured resources explaining simple, effective ways to earn extra income using your existing skills and free time.
Responsibilities:
Review step-by-step guides and apply them independently
Choose methods that fit your experience and lifestyle
Monitor and report your own results to measure progress
Maintain consistency and reliability
Requirements:
Reliable internet connection and basic computer literacy
Strong self-motivation and time management
Comfortable working independently
Willingness to learn new approaches
Benefits:
Remote and flexible schedule
No selling or cold calling
Practical ways to build a stable side income
Opportunity for long-term financial growth
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
