Jobs in North Potomac, MD
582 positions found — Page 31
MedStar Health is looking for a PRN Ultrasound Technologist to join our team at MedStar Washington Hospital Center.
As an Ultrasound Technologist Registered, you will operate ultrasound equipment according to established protocol. Provides efficient and effective patient care in producing high-quality examinations.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
- Performs all forms of ultrasound imaging and assists in interventional procedures on adult and pediatric patients. Explains procedures, screens, prepares, and positions patients for examinations.
- Prepares equipment, selects appropriate transducer and ensures that the necessary supply items are available for each examination. Performs examinations according to department protocols and adjusts equipment appropriately to ensure satisfactory images.
- Performs image photography and film processing. Reviews and evaluates completed examinations for quality and completeness. Performs and/or utilizes knowledge of physical assessments (i.e., blood pressure, pulse, respiration), intravenous care, and aseptic techniques.
- Responsible for proper use of MARS information system to perform verification of all examinations performed. Ensures that supply levels are adequate in assigned area. Communicates with appropriate individual when the department inventory has been or is approaching depletion.
- Assists with the training and orientation of new employees and students.
Qualifications:
- Associate degree or 1-3 years formal training in ultrasonography.
- 1-2 years progressively more responsible job-related experience.
- At least one registration from the American Registry of Diagnostic Medical Sonographers (ARDMS).
This position has a hiring range of : USD $35.68 - USD $64.71 /Hr.
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Child & Adolescent Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Child & Adolescent Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Proficiency in Spanish is a plus, but not required.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- Experience in working with children and families
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist.
As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers.
Proficiency in Spanish is required.
Key Responsibilities
- Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.
- Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.
- Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.
- Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.
- Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.
- Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.
Qualifications
- Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.
- If required, provisional license per state regulation.
- Educational background that leads to or has resulted in professional licensing.
- Passionate about mental health and committed to providing high-quality care.
- Dedicated to ongoing professional development in mental health including free supervision and continuing education.
- Eager to collaborate with a multidisciplinary team to enhance client care.
- Strong commitment to ethical practice and maintaining confidentiality.
- Excellent communication skills and ability to build rapport with clients and families.
- Ability to manage time effectively and complete documentation and administrative tasks efficiently.
Explore the Advantages of Joining Our Team:
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
Columbia Mental Health is committed to fair and equitable compensation practices. The base compensation range for this role is $47 – $55 per billable unit. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor stores, convenience stores, and more. Looking for a flexible way to earn extra cash? Grubhub is the gig for you.
Why deliver with Grubhub?
• Earn competitive pay and keep 100% of your tips from completed deliveries
• Create your own flexible schedule to work when you want
• It's easy to get started, with no resume, interview, or experience required
• Get paid instantly with Instant Cashout
All you need to get started is:
• A car (or scooter/bike in select areas)
• Valid driver's license and auto insurance for drivers
• Valid driver's license or state ID for bikers
• Smartphone (with a data plan)
Ready to hit the road? Download the app to get started!
All drivers must also be at least 18 years of age (21+ in Las Vegas). Grubhub delivery partners are independent contractors, not employees of Grubhub.
Remote working/work at home options are available for this role.
Lead inspiring, results-driven workouts for members at every level, and grow your client base in a collaborative environment. This is a fantastic opportunity for a driven trainer looking to gain hands-on experience and advance in a rapidly expanding health club company.
What You’ll Do:
- Deliver the Ultimate Fitness Experience to every member, every time
- Lead new-member orientations, pre-exercise biometrics, and goal setting
- Deliver safe, personalized training sessions and track client progress
- Build and maintain a client base (minimum 12 client hours/week) and meet booking targets
- Prospect and convert leads during floor hours, events, and Smart Start
- Manage schedule, submit monthly session forecasts, and arrange substitutes as needed
- Complete required training, follow club procedures, and work flexible hours
What We’re Looking For:
- Outstanding verbal and nonverbal communication and listening skills
- Ability to motivate, nurture, and build rapport quickly with members
- Demonstrated selling and prospecting skills
- Highly organized, punctual, and detail oriented
- Friendly, enthusiastic, professional appearance and demeanor
- Quick learner with ability to apply new knowledge and coaching techniques.
Position Requirements:
- High School Diploma or GED
- Certified personal Trainer
- CPR and AED Certified
- Commitment to ongoing professional development and continuing education
Ability to bend, stand, reach, and lift up to 50 pounds
Preferred Requirements
Bachelor’s degree in Kinesiology, Sports Medicine or other related field
1 year of personal training experience
Benefits & Perks
- Complimentary club membership + guest privileges
- Discounts on training, spa services, programs, and apparel
- Employee referral bonus
- In-house Certification + Continuing Education
- Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
MedStar Health is looking for a Physical Therapy Clinician to join our team at MedStar Georgetown University Hospital!
As a Physical Therapy Clinician, you will participate in the evaluation and treatment of patients based upon current principles and practices of PT. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown’s philosophy, policies, procedures, and standards.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
- Provides direct PT evaluations and re-evaluations, including assessment of prior and current level of functioning, setting appropriate goals and making appropriate discharge recommendations in accordance with standards of practice. Provides direct PT treatments according to standards of practice, including patient and family education, progression of treatment plan and implementation of appropriate therapeutic interventions.
- Utilizes appropriate documentation forms and abides by PM&R’s documentation standards. Collaborates with physicians, patients, family, and other members of the health care team relative to patient treatment and progress and other affiliated agencies. Actively participates in meetings, in-services, and rounds regarding patient care and/or departmental items.
- Supervises PTAs and rehabilitation technicians. Coordinates and prioritizes own schedule in relation to demands of patient treatment and other departmental responsibilities.
- Participates in program development as assigned by PT Clinical Leader. Participates in at least 10 contact hours of continuing education programs or other opportunities for learning for continued professional competency. Provides at least one yearly in-service to staff and/or community for continuing education purposes.
- Adheres to all Department of Health and Joint Commission regulations regarding the physical environment and patient care.
Qualifications:
- Bachelor's degree in physical therapy.
- Physical Therapist Current D.C (District of Columbia) license or qualified candidate for D.C. license as a Physical Therapist.
- D.C. License, be eligible for a reciprocity license, or apply to sit for the board examination.
- BLS (Basic Life Support).
This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.
Location: Hybrid, McLean, VA office.
About Vanbridge, an EPIC Insurance Brokers company.
Vanbridge bridges the gap between insurance and capital markets, enabling our clients to manage risk, enhance strategies, and strengthen long-term financial performance. We go beyond the perceived limits of insurance to maximize its potential. As part of EPIC Insurance Brokers & Consultants, with revenues approaching $2 billion, we're proud to be consistently recognized as a "best place to work" with exceptional team retention, competitive compensation, and unmatched camaraderie.
Our interdisciplinary team of insurance, capital markets, legal, and tax professionals provides concierge-level consulting on estate, business, and financial planning strategies. We serve RIAs, CPA and law firms, family offices, private equity firms, corporations, and high-net-worth individuals who count on us for world-class solutions.
The OpportunityWe are seeking a highly organized, detail-oriented, and proactive Executive Assistant to support the Director of Executive Benefits. This is a dynamic role at the intersection of high-touch client service and sophisticated planning. You'll serve as the operational backbone of a fast-paced practice, ensuring seamless coordination across client engagements, advisor relationships, and internal teams.
The ideal candidate thrives under pressure, anticipates needs before they arise, and brings both polish and practicality to everything they do. You'll gain exposure to advanced insurance concepts, estate planning strategies, and executive benefits, making this an exceptional growth opportunity for someone building a career in financial services.Key Responsibilities
Executive & Administrative Support- Provide comprehensive administrative support including calendar management, travel coordination, and meeting preparation
- Prepare and maintain reports, presentations, and documentation with exceptional attention to detail
- Handle confidential information with the utmost integrity and discretion
- Monitor deadlines and ensure timely completion of tasks and projects
- Manage CRM data entry, auditing, and task tracking with accuracy and consistency
- Coordinate client communications, scheduling, and follow-ups to ensure seamless service delivery
- Prepare materials for client meetings including paperwork, presentations, and supporting documentation
- Serve as a "concierge" liaison between advisors, internal teams, and external partners
- Assist with case design support, sharing concepts and strategies, and scheduling virtual meetings
- Support point-of-sale activities and post-sale relationship nurturing
- Review client data including assets, liabilities, insurance policies, estate documents, and tax returns
- Create net worth statements and input retirement planning data into planning software
- Summarize key components of life insurance, annuity, disability, and long-term care policies
- Support illustration and case design processes using industry software
- Conduct research and synthesize data to support strategic recommendations
- 5+ years of experience as an Executive Assistant, Personal Assistant, or similar administrative role
- Bachelor's degree in business, finance, or related field preferred (or equivalent experience)
- Strong proficiency in Microsoft Office Suite, Excel (formulas, pivot tables, reporting)
- Exceptional organizational skills with demonstrated ability to manage multiple priorities under tight deadlines
- Outstanding written and verbal communication skills
- High level of discretion, confidentiality, and professional judgment
- Self-driven with a sense of urgency, adaptability, and a results-oriented mindset
- Team-first mentality with a collaborative, supportive approach
- Experience in financial services, insurance, or executive benefits industry
- Familiarity with CRM systems (Salesforce preferred) and document management tools
- Working knowledge of financial planning software a plus
- Some understanding of life insurance products, planning concepts, or executive benefits (preferred)
- Life, Health, or FINRA Series 6/63 licenses a plus (or willingness to obtain)
- Experience with virtual meeting platforms (Zoom, MS Teams)
- Competitive compensation and comprehensive benefits (medical, dental, vision, pharmacy)
- Hybrid work environment with flexibility and work-life balance
- Exposure to sophisticated financial planning and executive benefits strategies
- Clear pathways for professional growth and career advancement
- A collaborative, supportive culture recognized as a "best place to work"
- Wellness programs, life and disability insurance, and additional employee benefits
COMPENSATION:
The national average salary for this role is $65, $85,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY Vanbridge/EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About the Company
Addison Group is partnering with our client, a well-established not-for-profit healthcare benefits organization, to hire a Participant Advocate for their growing customer service team. This organization is dedicated to delivering exceptional support to plan participants and prides itself on professionalism, accuracy, and compassionate service.
About the Role
The Participant Advocate will serve as a key point of contact for members in a fast-paced, high-volume call center environment. This role focuses on providing clear, accurate information related to benefits, eligibility, and claims while maintaining a positive and service-oriented experience. The ideal candidate is detail-focused, dependable, and comfortable handling back-to-back inbound calls.
Job Title: Participant Advocate (Onsite, Rockville, MD)
Industry: Employee Benefits / Healthcare Administration
Location (City, State): Rockville, MD
Assignment Type: Contract-to-Hire – 4 months to conversion
Pay: $23–$27 per hour
Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM during training
Potential for 10:00 AM – 7:00 PM shift after training (based on business need)
Fully onsite – 5 days per week
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Responsibilities
- Manage a high volume of inbound calls with minimal downtime between interactions
- Respond to participant inquiries via phone, email, and written correspondence
- Explain claim determinations, payment details, eligibility status, and benefit coverage
- Research and resolve claim discrepancies and eligibility questions
- Accurately document all participant interactions within internal systems
- Maintain knowledge of plan guidelines and multiple benefit structures
- Escalate complex concerns to appropriate internal teams for resolution
- Assist with enrollment updates and related administrative tasks
- Support special projects and additional operational needs as assigned
Qualifications
- Minimum 1 year of recent high-volume inbound call center experience
- Experience in benefits, healthcare administration, or insurance strongly preferred
- Ability to type at least 40 words per minute
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Associate’s degree preferred (High School Diploma required)
- Professional, reliable, and customer-focused demeanor
- Comfortable working in a structured, metrics-driven environment
Required Skills
- Detail-focused
- Dependable
- Comfortable handling back-to-back inbound calls
Preferred Skills
- Experience in benefits, healthcare administration, or insurance
Equal Opportunity Statement
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.