Jobs in Needham Heights Massachusetts

A small clinical-stage RNAi biotech is seeking a Director of Quality Assurance to build and lead a fit-for-purpose GxP quality function while overseeing global CDMO manufacturing and vendor quality operations.

**Role requires Wednesday through Friday onsite in Boston.

Key Responsibilities

• Build and implement the company’s GxP Quality Management System
• Provide QA oversight for GMP manufacturing activities and documentation
• Manage quality oversight of CDMOs, vendors, and external service providers
• Lead supplier quality management, audits, and quality agreements
• Drive risk management, issue escalation, and quality improvement processes
• Support quality strategy across development and manufacturing programs

Qualifications

• ~12+ years of quality experience in biotech or pharmaceutical environments
• Strong expertise in cGMP and global regulatory expectations
• Experience establishing or scaling quality systems in emerging companies
• Background supporting external manufacturing and CDMO partnerships
• Experience preparing for or supporting regulatory inspections preferred
• Startup or early-stage biotech experience is a plus

Please reach out to for more information.

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Opportunity at a Glance

The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

This role is location specific and requires the candidate to be based in Massachusetts, New Hampshire or Vermont.

Responsibilities

• Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.

• Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.

• Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.

• Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.

• Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).

• Attends tradeshows and industry events where employee enrollment is a core focus.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• Bachelor's Degree required
• 3+ years customer service, student enrollment, or prior experience serving healthcare institutions required
• Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools
• Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)
• Understanding of academic cycles and B2BC nature of enrollment revenue
• Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Associate Director of Member Engagement & Enablement

Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.

Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.

Key responsibilities include:

• Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
• Be the day-to-day business lead for the staged build of our core member engagement operational data platform
• E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
• E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
• Be the day-to-day business lead for our email/SMS
• Design and advance future consumer engagement enablement strategic projects
• In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
• Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
• For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
• Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.

Qualifications:

• Bachelor’s degree required
• Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
• Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
• Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
• Familiarity with agile methodologies and experience embedding agile practices in business teams
• Experience with corporate strategy and portfolio processes
• Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
• Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
• Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
• Excellent leadership and staff management skills
• Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.

Patient Financial Coordinator

Job Description

IVIRMA is seeking a full-time Patient Financial Coordinatorto join our growing team in our Revenue Cycle department located in Basking Ridge, NJ. You will be responsible for all aspects of a patients’ financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.

Responsibilities:

• Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
• Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
• Furnishing patients with estimates related to upcoming treatment.
• Collecting estimated liabilities from patients and applying payments to patient accounts. Ability to allocate payments appropriately after clearance and throughout patient’s treatment plan
• Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient’s financial obligations are met.
• Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
• Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balances
• Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.
• Other duties as assigned

Requirements:

• Associates degree or higher - preferred
• Microsoft Office: Word, Excel and Outlook - required
• Electronic Healthcare Records (EMR) experience – preferred
• Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
• Ability to multitask
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a stressful environment while remaining persistent in overcoming obstacles

Comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

Immediate need for a talented Scientist I. This is a 06+ Months Contract opportunity with long-term potential and is located in Waltham, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08585

Pay Range: $50 - $56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The successful candidate will participate in the development and validation of analytical methods involving cell-based assays, PCR-based assays, and other analytical techniques routinely used to support gene therapy development.
• A strong bioassay background is desired, with a minimum of 2-4 years’ experience in an industry setting performing cell-based assays.
• Molecular biology experience is also a benefit.
• This individual will conduct pre-clinical and clinical lot release and stability testing of viral and non-viral gene therapies.
• This role operates within a cGMP environment and requires excellent verbal and written communication skills, strong attention to detail, and the ability to collaborate effectively with cross-functional departments.
• We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives.
• We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Key Requirements and Technology Experience:

• Must Have Skills- Hands-on cell-based assay experience Molecular biology expertise, including PCR Assay development experience
• Nice-to-Have Skills ELISA experience (Enzyme-Linked Immunosorbent Assay) Electronic Lab Notebook (ELN) familiarity Experience working in GxP environments Tools / Platforms ELN ELISA JMP or GraphPad Prism
• Education & Experience Bachelor’s degree + 2–4 years of relevant industry experience Master’s degree + ~2 years of relevant experience PhD not required, but candidates with a PhD will be considered
• Works well independently while possessing strong leadership & communication skills and a demonstrated history of building collaborative, lasting relationships that deliver business results
• Ability to work well in a fast-paced environment and handle multiple priorities successfully
• Ability to work closely with cross functional and other internal teams
• High level of energy, drive, enthusiasm, and commitment with a strong bias for action and prioritization
• Outstanding verbal and written communication skills, as well as demonstrated ability to work confidently and respectfully at all levels of an organization, both internally and externally
• Someone who is highly creative with the ability to think out of the box
• Comfortable working with numbers, metrics & spreadsheets
• Able to influence key partners with ideas that build value.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Position: Senior Data Analyst

Location: Hybrid 3 days/week in Boston, MA

Duration: 6+ month contract with possibility for extensions

We are seeking a skilled and detail-oriented Senior Data Analyst to support the documentation and optimization of email distribution standards, processes, and governance. The ideal candidate will play a critical role in analyzing, documenting, and streamlining the integration flow of platforms. They will also engage with business units to document and create business processes that support automated distribution list changes.

Key Responsibilities:

• Collaborate with platform teams, business leads, and stakeholders to understand and document the integration flow of platforms related to email distribution.
• Develop clear and comprehensive process flows, diagrams, and documentation to outline email distribution list processes and governance.
• Work closely with the Project Manager to gather and document requirements from business stakeholders, ensuring alignment with organizational goals and compliance standards.
• Analyze existing email distribution processes to identify inefficiencies and recommend improvements.
• Ensure all documentation is accurate, up-to-date, and accessible to relevant teams.
• Act as a liaison between technical teams and business stakeholders to ensure seamless communication and understanding of requirements.
• Demonstrate a conceptual understanding of distribution lists, their purpose, and their role in email communication workflows.
• Understand integration patterns and how systems and platforms interact to support email distribution processes.
• Possess a working knowledge of Active Directory and its role in managing user access, groups, and distribution lists.

Qualifications:

• Proven experience as a Data Analyst, Business Analyst, or a similar role, with a focus on process documentation and data integration.
• Strong skills in creating process flows, diagrams, and technical documentation.
• Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
• Familiarity with email distribution systems, distribution list management, Active Directory, data governance, and compliance standards.
• Solid understanding of integration patterns and the ability to document platform interactions effectively.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proficiency in tools such as Microsoft Word, PowerPoint, Visio, or similar software for process mapping and documentation.

Director, Insights & Analytics

As Director, Insights & Analytics, you will be a key leader within the commercial business team, reporting to the Head of Decision Sciences. In this role, you will establish and execute integrated, scalable processes to amplify insights across brands and functions, including Field, Digital, and Patient Services.

Your primary focus will be to operationalize business-critical questions aligned to strategic priorities and translating insights into action. You will help shape cross-functional teams supporting priority therapeutic areas, with a strong emphasis on nephrology, building repeatable processes that enhance decision-making, improve brand performance, and enable rapid response to market dynamics. Working closely with cross-brand and analytics partners, you will ensure insights are effectively translated into strategies that support broader business goals.

Keywords: Analytics, Insights, Market Research, Forecasting, Nephrology

Responsibilities:

• Define and operationalize the control tower by designing end-to-end insights gathering, synthesis, and dissemination processes.
• Continuously assess and refine processes to meet evolving business needs and strategic objectives.
• Connect functional support areas to ensure alignment with brand strategies and KPIs, particularly within nephrology-focused brand teams.
• Lead cross-functional collaboration forums to drive shared accountability and coordinated execution.
• Align analytics initiatives with strategic priorities across teams.
• Integrate market signals and performance data to guide strategic decisions and resource allocation.
• Partner with analytics teams to interpret data and translate insights into actionable recommendations.
• Prepare and present insights to senior stakeholders to inform strategy and execution.

Who You Are

You are a strategic, highly organized leader who thrives in fast-paced environments. You bring deep experience in nephrology and combine strong analytical thinking with a solid understanding of pharmaceutical operations. You excel at influencing stakeholders across functions, building trust, and creating processes that are both rigorous and adaptable.

Requirements:

• Bachelor’s degree in a relevant field (e.g., Data Science, Statistics, Business, Life Sciences); master’s degree preferred.
• 10+ years of experience in insights, analytics, strategy, or operations within pharmaceutical or healthcare environments, including meaningful experience supporting nephrology brands or therapeutic areas.
• Strong project management skills and experience enhancing platforms for insights structuring.
• Proven ability to deliver data-driven recommendations and manage multiple priorities.
• Excellent written and verbal communication skills, with strong storytelling capability.

About the Company

The HR Administrator is responsible for providing administrative and operational support to the Human Resources department. This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records. The HR Administrator serves as a key point of contact for employees and supports day-to-day HR functions to ensure efficiency, compliance, and a positive employee experience.

About the Role

This role ensures the accurate processing of employee data, supports onboarding and compliance activities, and maintains HR systems and records.

Responsibilities

• Coordinate and administer new hire onboarding, including preparation of offer letters, new hire paperwork, and orientation materials
• Complete and verify Form I-9 Employment Eligibility Verification in compliance with federal regulations; maintain accurate and secure I-9 records
• Maintain employee personnel files and ensure data integrity within the HRIS
• Process employee status changes, including promotions, transfers, compensation updates, and terminations
• Assist with benefits administration, enrollment support, and employee inquiries
• Support payroll by ensuring accurate and timely submission of employee data
• Respond to employee questions regarding HR policies, procedures, and programs
• Assist with recruitment coordination, including interview scheduling and candidate communication
• Prepare HR reports and maintain confidential records
• Support compliance efforts related to federal, state, and company policies

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Required Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with discretion

Preferred Skills

• 1–3 years of HR administrative or generalist experience
• Knowledge of employment laws and HR compliance requirements, including I-9 documentation and recordkeeping
• Experience working with HRIS systems

About the Role

A well-established leader in the food distribution and logistics industry is seeking a Senior Transportation Manager to oversee daily transportation operations across the Greater Boston region. This role is responsible for ensuring the safe, efficient, and compliant delivery of goods to clients while managing a large commercial fleet and team of professional drivers.

The ideal candidate will bring strategic leadership, hands-on operational expertise, and a strong focus on safety, compliance, and continuous improvement.

Key Responsibilities

· Oversee end-to-end transportation operations, including routing, dispatch, compliance, and fleet maintenance.

· Lead and develop a team of 100+ commercial drivers and transportation support staff.

· Ensure adherence to DOT, state, and federal regulations, maintaining up-to-date driver qualification and safety records.

· Implement and maintain preventive maintenance programs and accident-reduction initiatives.

· Analyze transportation data to identify trends, optimize routes, and improve efficiency.

· Manage relationships with vendors and cross-dock locations to ensure service reliability and cost control.

· Conduct training, driver road tests, audits, and performance evaluations.

· Approve payroll, manage employee relations, and oversee personnel files.

· Lead safety meetings and report key operational and safety metrics to senior leadership.

Qualifications

· Minimum 7 years of transportation or logistics management experience, preferably within distribution or foodservice.

· Bachelor’s degree in Business, Supply Chain, or a related field.

· Strong knowledge of DOT regulations, IFTA, HUD tax laws, and driver hours of service.

· Proficient in routing and GPS tracking systems (experience with Ortec preferred).

· Skilled in data analytics, reporting, and use of Microsoft Office Suite.

· Excellent communication and interpersonal skills; bilingual in English and Spanish required.

· Demonstrated ability to manage large teams and promote a strong culture of safety and accountability.

Competencies

· Strategic leadership and decision-making.

· Strong sense of integrity, reliability, and professionalism.

· Ability to manage complex logistics in a fast-paced environment.

· Calm under pressure with a collaborative, solutions-driven mindset.

Work Environment & Schedule

· Requires the ability to lift 50+ lbs. and perform active duties as needed.

· Must be available for extended hours, weekends, and holidays as business needs dictate.

Why This Opportunity

This confidential employer offers a stable, growth-oriented environment with opportunities for professional advancement. The selected candidate will play a pivotal role in shaping transportation strategy, enhancing safety performance, and leading a high-performing team.

Competitive compensation and benefits package included.

Take the Wheel and Lead the Way

If you’re a proven transportation leader with a passion for operational excellence and safety, we invite you to apply confidentially today.

Assistant Estate / Maintenance Manager – Private Service | Greater Boston Area

Seeking an experienced Assistant Estate / Maintenance Manager to support the management of a private estate in the Greater Boston area. This role is responsible for the day-to-day oversight of both exterior and interior areas of the property and provides direct support to the Property Manager.

Key responsibilities include creating and maintaining preventative maintenance programs, developing and tracking capital expenditure schedules, overseeing renovations and special projects, managing a fleet of vehicles, and coordinating vendors while on-site. The ideal candidate is both hands-on and highly administrative, capable of managing documentation, schedules, and systems with precision.

Candidates must possess strong computer skills and a solid understanding of smart home systems and related technologies. Exceptional organization, attention to detail, and the ability to manage multiple priorities simultaneously are essential.

This role requires a professional who understands and values privacy, discretion, and confidentiality, and who can operate effectively within a private service environment while maintaining the highest standards of care and professionalism.

Please send resumes to

Candidates MUST have authorization to work in the US