Jobs in Nashville

Job Title - Managed Care Specialist

Location- Nashville, Tennessee 37243

Estimated Duration : 12 months with an opportunity to be extended

Description

Our Client is looking to hire a Managed Care Specialist for a hybrid role.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed.

The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

Determine individual and family eligibility for our Client’s care programs.

Assist in coordinating and communicating schedules to internal/external Clients.

Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

Timely management of casework, including proper documentation and case resolution.

Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

Work efficiently / effectively in multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor’s or associate degree.

A background in Paralegal studies is a plus.

Work experience in a Legal environment a plus.

Customer service or call center experience a plus.

Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

Excellent verbal and written communications skills.

Keen attention to detail and adherence to deadlines.

Strong time management, note-taking, email organization, and distribution skills.

Critical thinking and problem-solving skills.

Summary of Position

With a focus on supporting the administrative support side of the insurance sales cycle, Business Support Specialists primary function is to assist Account Executive, Client Manager and/or Producer in servicing new business as it relates to marketing, claims, administration, and sales by focusing heavily on supporting marketing activities and staying engaged in the sales process for each client.

Essential Job Functions and Responsibilities

Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success.

• Nurture and improve client relations by providing expedited turnaround time for client and team requests and delivering exemplary service.
• Markets new and renewal accounts according to company procedures.
• Submits an analytical review and summary of insurance policies with assessment of coverages and improvements to Account Executives for consideration.
• Utilize appropriate agency systems and databases to complete initial information for supplemental applications, following outlined policies and procedures.
• Summarize historical loss data.
• Maintain working knowledge of rating products and policies and standard insurance practices and processes.
• Assist in creating/preparing proposals for presentation.
• Communicate effectively and frequently with Account Executives and other team members to obtain needed information.
• Assist the Account Executives in resolving high level service issues and sourcing a client-focused solution.
• Attend company training, meetings and events as required.
• Other duties as assigned by management.

Knowledge, Skills, and Abilities

• Commitment to professional development and continuous learning in commercial property and casualty insurance coverages
• EPIC, CSR24, and Indio Pictometry, MSB and Price Digest workflow standards and maintenance of documentation.
• Strong organizational skills and ability to multitask while paying close attention to detail.
• Problem-solving and decision making.
• Knowledge of insurance market trends, submission processes and policy coverages.
• Excellent verbal and written communication skills and ability to de-escalate tense client interactions while providing a timely solution to their concerns.

Minimum Qualifications

• 1+ years of experience working on middle-large commercial accounts.
• P&C licensed.

Education and Licensing

• CISR, CIC, CRM, ARM, AAI, and CPCU designations preferred.

About Mural Group

Mural Group is a recruiting firm made up of former startup recruiters and operators. We work with the fastest growing startups across the US.

Role Overview

As our Talent Sourcer and Researcher, you will be the engine room of our recruiting team. You won't just be "finding resumes"; you will be mapping out entire industries, identifying .01% talent before they even hit the "open to work" button, and providing the data-driven insights we need to execute on high-level searches for our clients.

Key Responsibilities

• Market Mapping: Conduct deep-dive research into competitor landscapes, industry trends, and talent pools to identify where the best people are hiding.
• Candidate Identification: Utilize advanced sourcing techniques (Boolean, X-ray search, social engineering, and niche platforms) to build diverse pipelines for high-priority roles.
• Outreach & Engagement: Craft highly personalized, compelling outreach messages that achieve high response rates from passive candidates.
• Data Integrity: Maintain a "source of truth" in our ATS/CRM, ensuring candidate data is accurate and the pipeline is organized.
• Strategic Partnership: Collaborate with Hiring Managers and Recruiters to calibrate requirements and pivot sourcing strategies based on real-time market feedback.
• Strategic Sourcing: Map out the ecosystems of top-tier VC portfolios (Sequoia, Andreessen Horowitz, etc.) to track talent movement.
• Full-Cycle Research: Deep-dive into specific tech sectors, from Generative AI to Fintech, to understand the "who’s who" and where the best talent is.

Who You Are

• Early Career / High Potential: You are a recent grad or have 1–3 years of experience in Computer Science, Finance, or Strategy & Ops.
• AI Enthusiast: You don't just use ChatGPT, you understand how to build agents and workflows to increase your productivity and efficiency
• Analytical & Logical: You think in "If/Then" statements. You see a process and immediately think about how to make it 10x faster.
• VC Mindset: You are obsessed with the startup ecosystem. You know the difference between a Seed round and a Series C and why the talent needs for each are different.
• Culture: You are excited about building something from the ground up with a team of high agency, low ego people.

Manage project design deliverables from conception to completion for new construction and renovations within Ryman Hospitality Properties' (RHP) portfolio of assets. Support Design and Construction leadership in managing project timelines, budgets and work quality while ensuring compliance with specifications and company standards. Serve as primary contact for leadership updates and changes throughout project lifecycle. Manage external consultants to achieve business strategies and guide project teams to drive optimal performance. Reports to Senior Director of Design.

This position is based on site at the Corporate Office in Nashville, TN.

• Interface with ownership, department leadership, and stakeholders to ensure design alignment with brand standards, values, and strategic objectives while maximizing ROI and enhancing guest environments.
• Oversee projects from initial requirements gathering through final deployment, defining schedules, scope, budget estimates, implementation strategies, and risk mitigation plans while coordinating internal and external resources.
• Strategize with leadership to create project design briefs that execute corporate design standards and meet market expectations. Source and conceptualize design direction through visual and verbal presentations.
• Provide comprehensive understanding of technical design, including detailed design drawing sets, specifications, finishes, and shop drawings from concept to execution.
• Establish and maintain design schedules for internal departmental coordination and external project control measures. Monitor project progress regularly, and adjust scope, timeline, or budget as needed to meet objectives and deliverables.
• Lead or participate in key design coordination and construction meetings, onsite field coordination and OACs while representing design priorities and providing project-specific solutions.
• Apply analytical skills and creativity to resolve individual site conditions and anomalies during implementation.
• Source products, design techniques, and production methods relevant to hospitality trends and corporate needs.
• Maintain industry relationships to assist with procurement. Establish FF&E delivery and installation schedule to ensure on-time delivery for project opening.
• Collaborate with project teams throughout project lifecycle to ensure adherence to bran standards, review shop drawings, specifications, product reviews, and value engineering of materials and finishes.
• Establish and maintain good working relationships with all consultants, vendors, and onsite operations team members. Promote a positive work environment.
• Perform other duties as required.

Education

• Degree in Architecture, Interior Design or related field preferred

Experience

• 6+ years of experience with interior and architectural design in retail, hospitality, or restaurant design, working with design agencies and/or development organizations
• Management experience in the design delivery of all-inclusive hotels and resort environments preferred
• Experience applying preliminary site planning principles and a high level of design competence and expertise in FF&E

Knowledge, Skills and Abilities

• Excellent interpersonal, written and verbal communication skills to convey design solutions,
• describe vision, and explain programmatic, technical, and regulatory constraints
• Ability to effectively present information and respond to questions from internal stakeholders and external partners and provide assistance, technical guidance, and training to peers
• Must be results-driven in terms of budget, schedule and quality and capable of managing multiple projects and deliverables concurrently and within expected timelines
• Sense of accountability for projects and deliverables while producing consistently high-quality work
• Willingness to travel domestically up to 20% as necessary
• Strong proficiency in interpreting shop drawings, elevation mock-ups, and utilizing 3D modeling tools. Proficient in Bluebeam Revu, Adobe Creative Suite, Procore, and Plan Grid. Other visual media experience is a plus
• Strong Microsoft Project, Planner, and Office (Word, Excel, PowerPoint, etc.) skills necessary

Licenses / Certifications

• Valid driver's license with satisfactory driving record required

Physical Requirements

Speak and hear to communicate effectively and use both near and distance vision. Close and distance vision necessary for computer work, document review, and office/property navigation. Frequent sitting, standing, and walking extended distances across large properties. Regularly lift and carry up to and exceeding 50 lbs. (files, supplies, equipment, FF&E). Continual manual dexterity and frequent fine motor skills required for computer and office tasks.

Working Conditions

Normal office conditions, often in close contact with others. Regular travel required for property site visits and stakeholder meetings. Construction site visits may include extreme cold and heat. Standard business hours with extended availability during major projects.

As an HR Generalist with Ryman Hospitality Properties (RHP) and Opry Entertainment Group (OEG), you will partner closely with Operations and HR leaders to provide support for all HR related disciplines and initiatives. You will represent the HR department with prompt and courteous service when interacting with employees and leaders on various employee services and employee relations needs. You will investigate employee concerns and make recommendations for appropriate solutions that support fair and consistent company culture.

• Guide employees and leaders in the research, documentation and resolution of employee issues and concerns through coaching, counseling and discipline up to and including separation of employment. Ensure appropriate documentation is completed and gathered for employee relations initiatives.
• Perform routine tasks to administer, support, and execute human resource programs including but not limited to disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and engagement, occupational health and safety, and talent acquisition.
• Coordinate employee feedback initiatives throughout multiple venues/business units to drive company culture and employee engagement. Maintain an active presence in business units to provide direct support and guidance.
• Coordinate employee engagement initiatives throughout multiple venues/business units to drive company culture and employee engagement.
• Manage the exit interview process. Identify relevant trends and report to department leadership.
• Complete personnel-related transactions and maintain associated records and audits for compliance with applicable labor laws or regulations. Ensure policies and procedures are implemented fairly throughout business units and aligned with company culture.
• Prepare various confidential reports and respond to appropriate audits. Manage sensitive employee information with professionalism and discretion.
• Communicate with various levels of employees regarding HR issues or inquiries. Monitor and manage the HR email and department phone number responses.
• Manage and resolve routine employee relations issues. Partner with HR leadership in the resolution of moderately complex employee issues.
• Conduct effective, thorough and objective investigations. Ensure appropriate documentation is completed and gathered for employee relations initiatives.
• Create and maintain standard operating procedures (SOPs) for department and related functions in partnership with leadership and stakeholders.
• Assist in administering the performance management system. Provide technical support to employees, including running reports and system troubleshooting.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required
• Degree in Human Resources or related field preferred

Experience

• 2+ years' experience in human resources required
• Employee relations or related field experience preferred

Knowledge, Skills and Abilities

• Effective interpersonal, verbal, and written communication skills
• Strong organizational skills and attention to detail, with the ability to manage multiple concurrent workstreams to meet deadlines
• Strong analytical and problem-solving skills, and ability to balance priorities in a changing environment
• Sound judgement and excellent customer service
• Proven ability to establish trust and demonstrate integrity, professionalism, and confidentiality
• Skilled in conflict resolution
• Familiarity with employee labor laws
• Thorough knowledge of federal, state, and company-level employment laws, policies, and procedures
• Proficient in Microsoft Office. Ability to quickly learn various HRIS and talent management systems

Licenses / Certifications

• HR Certification preferred

Physical Requirements

Speak and hear for in-person and virtual communications and use of both near and distance vision for computer work, document review. Prolonged periods of sitting at a desk and working on a computer with some walking and standing for office/property navigation. Frequently lift/carry up to 25 lbs. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.

Working Conditions

In-office position based in a corporate environment with individual workspaces and shared common areas which support focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting. Occasionally work within the entertainment, hotel, or restaurant venues.

The Purchasing Manager is the primary leader responsible for procurement, trade partner relationships, and cost management for all custom residential construction projects and reports directly to the Division Manager. This position plays a critical role in protecting project budgets, maintaining projected gross margins, and ensuring each custom home is built with the highest quality materials and craftsmanship.

Unlike production building, custom residential construction requires detailed estimating, flexible purchasing strategies, and close coordination with homeowner selections, architects, and designers. The Purchasing Manager oversees procurement from pre-construction budgeting through final completion, ensuring all materials, scopes of work, and trade partner agreements accurately reflect the unique specifications of each custom home.

This role requires a detail-oriented, relational leader who communicates clearly, negotiates effectively, and proactively manages cost, quality, and schedule expectations in a dynamic custom building environment.

Key Responsibilities

• Foster strong relationships with trade partners, suppliers, and designers to support custom home construction.
• Solicit, review, and level detailed bids based on architectural plans, specifications, and homeowner selections.
• Develop comprehensive scopes of work tailored to each unique custom project.
• Negotiate pricing, contracts, and terms with subcontractors and specialty vendors.
• Prepare and issue accurate purchase orders reflecting custom specifications, allowances, and approved selections.
• Ensure all subcontractor and vendor agreements are fully executed prior to commencement of work.
• Maintain detailed job cost budgets and protect projected gross profit margins.
• Manage allowances, upgrades, and homeowner-driven changes with updated pricing and cost analysis.
• Coordinate closely with Project Managers and Superintendents to align material procurement with construction sequencing and site logistics.
• Proactively manage long-lead and specialty items (custom millwork, windows, cabinetry, appliances, specialty finishes, etc.).
• Identify value engineering opportunities while maintaining design intent and quality standards.
• Monitor vendor performance for quality, schedule adherence, and craftsmanship standards.
• Maintain accurate cost data and vendor records within purchasing and construction management systems.
• Manage supply chain risks and resolve pricing, scope, or delivery conflicts efficiently.

Qualifications

• 5+ years of purchasing or estimating experience in custom residential construction.
• Strong understanding of architectural plans, specifications, and residential building materials.
• Experience managing allowances, selections, and change orders in a custom environment.
• Proven negotiation skills and established trade partner relationships.
• Strong financial acumen with the ability to protect margins on complex, highly customized projects.
• Exceptional organizational and communication skills.
• Experience with residential construction management and purchasing software.

As a Website Experience Manager, you will manage the development of all Opry Entertainment Group (OEG) websites. You will lead front-end UX design to optimize conversion paths and deliver seamless, mobile-first experiences across all web properties, leveraging SEO, analytics, CMS expertise, and best practices in privacy and accessibility. Through collaboration with developers, marketing strategists, and channel teams, you will align web content with campaigns and brand initiatives, using tools like GA4, SEMrush, and GTM to monitor performance, analyze user behavior, and drive continuous improvement. As the ideal candidate, you are a proactive leader who thrives in a multi-site environment and is passionate about delivering exceptional digital experiences. Reports to Vice President of Customer Acquisition and Experience.

• Manage and maintain 8+ branded websites, each with distinct audiences, content, and goals.
• Lead front-end UX across all web properties. Ensure responsive, mobile-first design and seamless user interaction.
• Maximize conversion across the discovery and ticketing journey by optimizing the purchase flow on owned and partner websites.
• Oversee SEO strategy and execution, including keyword planning, metadata, technical audits, and performance optimization.
• Collaborate with external developers to implement new features, resolve issues, and ensure smooth site performance.
• Manage content and promotions across multiple CMS platforms.
• Monitor performance metrics using GA4, SEMrush, and other tools. Translate insights into actionable updates.
• Analyze customer journeys and site behavior to identify friction points and opportunities for improvement.
• Ensure accurate analytics and campaign attribution by implementing and maintaining web tracking tools such as GTM, Meta Pixel, and GA4.
• Partner with strategy and channel teams to align web content with campaigns, calendars, and brand initiatives.
• Ensure all sites meet accessibility standards and follow SEO best practices.
• Ensure website privacy and compliance with regulations like GDPR and CCPA. Support secure data practices and consent management.
• Perform other duties as assigned.

Education

• Degree in Web Development, Digital Marketing, UX, Communications or related field

Experience

• 5+ years' managing branded and commerce websites, leading UX, SEO, and optimization initiatives across multiple CMS platforms
• Proven ability to lead and collaborate with web developers to deliver high-quality digital experiences

Knowledge, Skills and Abilities

• Effective interpersonal, verbal, and written communication skills
• Front-end website development principles with responsive, mobile-first design
• SEO strategy and performance analytics (on-page, off-page, technical; GA4, SEMrush, Clarity)
• Tag management, tracking, and conversion optimization (Google Tag Manager (GTM), Meta Pixel. A/B testing)
• Accessibility and privacy compliance (WCAG, consent management tools)

Licenses / Certifications

• Google Analytics certification, accessibility certification, and GDPR/CCPA compliance training preferred

Physical Requirements

Speak and hear to communicate and use both near and far vision. Frequently sit with some walking and standing for office/property navigation. Occasionally lift/carry up to 5 lbs. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.

Working Conditions

In-office position based in a corporate environment with individual workspaces and shared common areas which support focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting. Occasionally work within the entertainment, hotel, or restaurant venues.

Manage the development of new retail products for Opry Entertainment Group (OEG). Oversee the product life cycle from trend research to custom art development, vendor art management, merchandising plans, and web integration. Reports to Director of Product Development.

• Manage designs and prototypes with vendors, ensuring proper, timely execution and quality control, including creating detailed tech specs and developing artwork.
• Review and edit incoming design concepts to ensure commercial viability and adherence to brand standards, cost matrix, product quality, and uniqueness of the brand.
• Manage product quote sheets, line sheets, and project updates.
• Maintain and understand brand aesthetics in the development of an innovative product line and brand standard guidelines.
• Communicate with the product development team and vendors to ensure proper execution of prints and applications.
• Work with vendors to ensure accurate execution of designs and packaging while managing technical specifications.
• Collaborate with Category Managers in the selection, pricing, and purchasing of merchandise for a profitable assortment for assigned categories, including operational commodity items.
• Research and incorporate current trends into designs, ensuring consistency with brand aesthetics. Analyze market trends seasonally and competitor offerings to inform design strategy.
• Ensure appropriate use of trademarks and copyrights.
• Perform other duties as assigned.

Education

• Degree in Apparel Design, Product Design, Graphic Design and/or Fashion Merchandising preferred or equivalent experience required

Experience

• 3+ years in product design and/or sourcing experience
• Experience with Oracle Fusion preferred
• Experience with PLM a plus

Knowledge, Skills and Abilities

• Excellent interpersonal, written and verbal communication skills
• Knowledge of product development processes and industry trends in accessories, apparel, home goods, giftware and glassware
• Highly creative with the ability to filter such creativity through the reality of brands and consumer
• Strong organizational skills with the ability to multi-task and manage time to ensure deadlines are met
• Strong computer and graphic design skills; intermediate to expert in Adobe Illustrator, InDesign and Photoshop

Job Title: Customer Service Specialist

Location: Nashville, TN (Onsite)

Job Summary:

We are seeking a detail-oriented Customer Service Specialist to support client interactions, case coordination, and documentation. The ideal candidate will have strong communication skills, experience handling inbound/outbound calls, and the ability to manage case-related information while maintaining excellent customer relationships.

Key Responsibilities:

• Determine individual and family eligibility for care or support programs through client interactions.
• Handle incoming and outgoing calls, respond to client inquiries, and maintain strong customer relationships.
• Conduct client interviews, gather facts and relevant information, and compile case data to support case evaluations.
• Manage casework efficiently, ensuring accurate documentation and timely case resolution.
• Perform research and analysis of documents and assist in drafting case-related documentation when required.
• Work across multiple databases and systems to retrieve and record necessary information.
• Maintain organized notes, documentation, and email communication.
• Participate in team meetings and collaborate with internal stakeholders.
• Provide administrative or operational support to leadership when needed.

Required Skills:

• Customer Service Experience
• Call Handling (Inbound/Outbound Calls)
• Customer Relationship Management
• Documentation & Note-taking
• Email Organization
• Time Management
• Ability to work with multiple databases/systems

Work Environment:

This is a 100% onsite position in Nashville, TN.